Reviews


Gas Furnace Maintenance in Boise, ID, 83714

“Cris came out to do maintenance on my gas heater (my bills have been horrendus). He checked out the thermostat and set it for me. Everything looked good there, and the furnace checked out ok. After cleaning things up, he said to check next months bill and see if it made any difference, if not, check with the gas company to see if something is wrong with the meter, or if there is some kind of leak somewhere. He also suggested that I put a surge protector on the house, and explained to me what it does. I trust Cris and have him as my go-to tech.”
- Jannette S.

Gas Furnace Maintenance in Boise, ID, 83709

“This was a furnace checkup that was part of my service agreement. He found an issue where a seal had failed and moisture was causing some rust. He didn't have the parts on his van so he had them delivered to his next appointment and then came and did the repairs. He was very friendly and I'm glad he was able to make the repairs the same day.”

- Michael U.

Maintenance Maintenance in Caldwell, ID, 83607

“Always great customer service!! Explained things to me..and never feel like they are gouging me for more money.”

- Angela B.

Gas Furnace Maintenance in Boise, ID, 83716

“Russ did the maintenance on the furnace and changed needed filters. He found that the humidifier had been turned off, and started it. I had not realized it was off. I was sure the thermostat said it was on. Now I know why setting it at 45% still was too dry. When the cost of the platinum service had skyrocketed, Russ called to see if it was an error. As you know it wasn't, but I appreciate his dillegence.”

- Cheryl W.

Water Heater Replacement in Boise, ID, 83706

“Veery quick response and replacement of water heater. Thank you very much!”

- YOSHITAKA N.

Maintenance Maintenance in Garden City, ID, 83714

“Tristin did a great job of going over the whole system. He did find an issue with our system and was prompt in getting the part ordered and repaired within the week. Overall I would recommend Tristin for his promptness, knowledge and thoroughness.”

- Wai N.

Maintenance Maintenance in Eagle, ID, 83616

“Todd was outstanding. Communicative. Friendly. Respectful. Thorough”

- Spencer P.

Other Installation in Meridian, ID, 83646

“Clayton came out to do a warranty call on our Steam Humidifier. Found out it's working as it should. Clayton was so knowledgeable and taught my husband and me so much about the steam humidifier system and our new Ebobee Thermostat. Clayton told us about the Phenomenal Aire system and we decided to put one in. Clayton came and installed it today and we can't wait to see the benefits of this air system. Clayton was courteous, very personable and professional. We enjoyed talking to him.”

- Pam S.

Gas Furnace Maintenance in Eagle, ID, 83616

“1/29/26 Just had our heating system serviced by Todd Gross and he was fantastic! We’ve used Western for years and all the technicians have been great, but Todd takes the cake. Such nice and pleasant person to interact with. Truly makes your day to start it off with Todd servicing your system. Western has to be in the top 2 or 3 HVAC companies in the valley, if not the best!”

- Mike M.

Water Heater Maintenance in Nampa, ID, 83651

“Michael arrived on time and thoroughly explained the tankless water heater maintenance process. He was very professional and will be using his company in the future, I would highly recommend Michael and Western Heating and Air.”

- Jeff C.

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