Trusted HVAC, Plumbing & Electrical Services in Boise, ID

“Stay clear of this company. Veterans Plumbing came to the house on June 25,2026 to deal with a low water pressure issue on a hose bib at the rear of the house and to install a Woodford valve on the other side of the of the home to run household water to the irrigation system should we run out of canal water in this drought. The work was completed that day and Veterans plumbing was paid in full $ 1575.00. After Ian left I went to wash the patio and did not have enough pressure to wash the patio. When we hooked up the Woodford valve to the irrigation system there was no pressure to run the irrigation system. Ian came back out on July 1st 2026 and tried to resolve the issues even calling in to his boss to try to remedy the problem. nothing got resolved. I decided to get another onion by another plumbing company. I discovered in the first half hour with the other plumbing that the hose bib valve that was put in for about 485.00 was defective, once replaced full water pressure was established. As we continued to look at Veterans Plumbing work we discovered that when the Woodford valve was installed for the irrigation they had taped into a 3/4 inch line feeding the bathroom with softened water. Not only would this of killed all the planting and lawn in the Newley installed landscaping but it was not sized correctly to get the pressures needed.

I called into the office and told them what I was dealing with and a very unprofessional were sorry was all I got. The Ian that work in the office said well I am not a plumber I just schedule, did not offer a refund or to speak with anyone else in the company. This is a very poorly run outfit that has no Idea what they are doing and are charging prices for a well experienced plumber. ALL IN I PAID $1575.00 FOR A JOB THAT I AM NOW REDOING. STAY AS FAR AWAW AS YOU CAN FORM VRTRANS PLUMBING UNLESS YOU WANT TO BE RIPPED OFF.”