Caldwell, ID
Caldwell, ID, is located on the western border of the Treasure Valley, just outside of Boise. From relaxing golf courses to pastoral wineries to local dining destinations, this upscale co
mmunity is a great place to explore.
There’s the annual Buckaroo Breakfast, the Caldwell Night Rodeo, and the Sunnyslope Wine Trail. Cap off the day at the Canyon County Fair, and you’ll know why Caldwell, ID, is such a great place to live, work, and play!
Air Conditioning (AC) and Cooling in Caldwell
Western Heating & Air Conditioning can install, replace, repair, and maintain all major air conditioning brands in Caldwell, ID. We offer competitive financing packages, so you never have to compromise on comfort!
Contact us at 208-319-1736 or request air conditioning service online today.
Learn more about air conditioners.
Gas Furnaces and Heating
When the time comes to upgrade your older heating system in Caldwell, ID, with a new energy-efficient gas furnace, give us a call. Western Heating & Air Conditioning can install, replace, repair, and maintain all major furnace brands.
Contact us at 208-319-1736 or request gas furnace service online today.
Learn more about gas furnaces.
Indoor Air Quality in Caldwell
Our team at Western Heating & Air Conditioning offers a variety of services and products to improve the indoor air quality (IAQ) of your home or business in Caldwell, ID. Say goodbye to mold, bacteria, and foul odors. Say hello to inviting, fresh air.
Contact us at 208-319-1736 or request indoor air quality service online today.
Learn more about indoor air quality.
Maintenance Plans
Protect your the HVAC equipment in your Caldwell, ID, home by signing up for a preventative maintenance plan. These plans offset the cost of labor, parts, and repairs. Western Heating & Air Conditioning offers the Blue Ribbon VIP Maintenance Program for our homeowners and the Commercial Planned Maintenance Program for our commercial clients.
Contact us at 208-319-1736 or request maintenance online today.
Heat Pumps in Caldwell
A heat pump can heat and cool your home in Caldwell, ID, at a lower cost than a conventional furnace and air conditioner. You can count on Western Heating & Air Conditioning to install, replace, repair, and maintain your heat pump today.
Contact us at 208-319-1736 or request heat pump service online.
Ductless Mini Split Maintenance in Caldwell, ID, 83607
“These guys are the best. Great service, communication, very informative with everything that is going on throughout the maintenance call. I have had many experiences with other HVAC companies throughout the valley, no of them compared to these guys at Western.”
Ductless Mini Split Maintenance in Caldwell, ID, 83607
“These guys are the best. Great service, communication, very informative with everything that is going on throughout the maintenance call. I have had many experiences with other HVAC companies throughout the valley, none of them compared to these guys at Western.”
Air Duct Cleaning Maintenance in Caldwell, ID, 8377
“Overall experience was awesome, very respectful of space and professional. This was a first time for us having this done, highly recommend!! We have the Platinum monthly maintenance service on our Heating & Air Conditioning which is well worth having. A+”
Water Heater Repair in Caldwell, ID, 83607
“We have been using Western Heating and Air for a while now. They installed new HVAC equipment and water heaters in 2 of our properties. We like to schedule our Spring and Fall services on a Saturday so that we can get both properties maintenanced when our office is not seeing clients. Western was great about working with us on Saturdays until the Spring. We ended up only being able to schedule one property on a Saturday. Anyway, the scheduling is not as easy for us as it used to be.
The maintenances were completed as scheduled and went well. The techs are always great, very professional, efficient, friendly, and knowledgable. They completed the Spring AC maintenances and a flush of our tankless water heater. Then, a couple weeks after that our water heater stopped working. This happened on a Friday afternoon. I called Western as soon as I got home from work, around 3 pm. The person answering the phone was very nice and said with my priority for service due to my platinum service package, a tech would call me and be on his/her way between 4 pm and 6 pm to check out the water heater. At 6 pm I still had not heard anything so I called again. Someone else answered the phone this time telling me that the time frame was never between 4 – 6 pm but was actually 6 pm to midnight because it was an after hours tech who would be responding. This was SUPER annoying because we were already waiting around for the 2 hour window.
A tech contacted us and came out about 9 pm. He patched up the leak in the machine and we were back up and running. The next Monday we had no hot water again. This time when a tech came out he found that a part was actively leaking so he patched us up and said that they would need to order the part from Reem and that it would take 5 – 7 business days to receive the part. He asked me if I wanted to proceed and I said yes please order the part. He let me know that part would be ordered on Tuesday and they would call when the part arrived. He was great and made sure the hot water was working before he left. The following Monday I called Western to double check on the part. I was told that the part had been ordered on Friday because they were waiting for me to call Western and tell them to order the part….. I was confused and explained the tech had said the part was to be ordered on Tuesday and that I needed to just wait for them to call me to schedule once the part arrived. I asked for the manager and was told he was out of the office but that a message would be given to him to call me.
Later on that day a supervisor, not the main manager, called me back and said the part was actually ordered on Tuesday but that it was on back order. I again asked for the manager and was told he would call me when he got back into town. I do not feel that the issues that arose have been adequately addressed.
The water heater finally got fixed. Again the techs are great. However, the office staff including scheduling and dispatch, have some communication issues.
We chose Western initially because the project manager was amazing. The installation crews were amazing. At first the maintenances went really well. Now it seems that we are just a number and customer service is on the back burner. I realize I am not their only customer, but if I feel this way, there are probably other customers who do to. I have no problem waiting my turn or waiting for parts etc. But please just communicate with me!”
Air Duct Cleaning Maintenance in Caldwell, ID, 83605
“What an amazing company to work with. Chase and Guy were so pleasant and friendly. We had our ductwork cleaned and our dryer vent repaired. We are very pleased with their work. We will definitely call this company again the next time we need furnace repairs. We highly recommend this company. Thank you!!!!!”
Maintenance Repair in Caldwell, ID, 83607
“On initial maintance visit with 2 people, I was told I had a part going bad that was a year out of warranty. I was quoted a price and said that it could be installed the next day but first I should pay the program fee. I was told and then charged for the gold program because that is what I'd had in prior years. The next day the same two people showed up and spent only a short time with 1 person installing the part. When given the total which was different than the quote I asked if all discounts were considered and requested a detailed invoice. I was told that he couldn't do that but would have the office provide. I then researched prior years and found that I had always had the silver program.
It took numerous calls to the office before receiving the detail. Adjustments were to be made on the program price issue. I still question why labor would be $444 and the part was only $380 especially when the time involved in installation was not that long!
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Gas Furnace Maintenance in Caldwell, ID, 83607
“Joe was professional and quick. Always appreciate such great service.”
Gas Furnace Maintenance in Caldwell, ID, 83607
“Dustin does a great job, fully explains everything that was required for maintenance. Tried to leave a review on your request that uses a notification drop & for whatever reason those notifications never have dropped on this phone. Dustin is welcome here any time as our service tech..”
Maintenance Installation in Caldwell, ID, 83605
“The tech were fantastic. Explaining everything as they went. Suggested items that need attention. No pressure. Just constructive thoughts. They are welcome back anytime.”
Heat Pump Replacement in Caldwell, ID, 83607
“Thanks for the care you guys gave this vet Because of you ill be able to stay warm I really appreciate you guys.
Thanks. Christopher pierce.”