Reviews


Gas Furnace Installation in Boise, ID, 83714

“Joe and Travis called ahead to let us know that they were on their way. They arrived on time and immediately introduced themselves. They told us what their plan was to install our replacement HVAC system. They both were very knowledgeable, polite and professional throughout the installation. They welcomed any questions and provided answers that were understandable. While they worked they kept us informed as they progressed through their tasks. As they neared completing the installation, Joe provided us instructions on how to run the systems, showed us how to program the thermostats and gave us understandable information on the features of the system. While Joe was providing instructions to us, Travis was testing the system and cleaning up after the install. Before they left, they made sure all of our questions were answered and gave us information on who to call if we did have any more questions. A sincere thank you to both Joe and Travis for great customer service and to Sam J for his Project Management and follow through! Great job, gentlemen! We appreciate your professionalism and hard work on our installation!”
- Jeff E.

Other Maintenance in Boise, ID, 83714

“I'm an 80-year old widow. After trying to get information about replacement furnace filters (couldn't find anyone to talk to me at various companies), I lucked out at finding "Michael" at Western Heating. He actually made time to give me phone advice on future filters to buy, type of filters and suggested replacement schedule. He taught me the meaning of "Merv 8", which I'd never heard of. Kind, not rushed, very respectful – and I knew little before we talked. Thank you, Michael. I have the new replacement in place. Now I'm sure when it is replaced, which way the 'arrow' should point. I was fortunate I had done it correctly! I told him and I mean it – that Western Heating has my future business. If they have time to talk on the phone, the company will treat me exactly the same when in my home. Kindness goes a long way, and Michael went the mile for me. Thank him for me!”

- Kathleen M.

Gas Furnace Maintenance in Meridian, ID, 83646

“I’ve been using Western Heating and AC for about 10 years. This was a routine maintenance service and the Technician, Taylor, was on time, courteous and professional. I would recommend Western Heating and AC to others.”

- Stephen L.

Gas Furnace Replacement in Boise, ID, 83712

“Excellent technician and assistant!
Work completed efficiently with care.
Explained what was done.
Cleaned up etc. no mess.
Thank you.”

- Elaine L.

Maintenance Maintenance in Caldwell, ID, 83607

“Thank you.”

- Karen M.

Gas Furnace Maintenance in Eagle, ID, 83616

“John came over today for a scheduled Fall Maintenance on the Furnace. Excellent service, as usual. John is a true professional, and always explains everything he does, and offers any suggestions for needed services in the future. He has been to our home before. Always a 5-STAR rating. Thanks, John. After 8 years, we expect nothing less from Western.”

- Michael and Amy S.

Maintenance Maintenance in Garden City, ID, 83714

“Tristin has been to our house several times to take care of our maintenance for the HVAC system.
He is very thorough, friendly and efficient in his work detail.”

- Kay S.

Maintenance Maintenance in Boise, ID, 83703

“Tristin was knowledgeable, informative and personable. I’d highly recommend him and Western Heating to others.”

- Ron M.

Gas Furnace Maintenance in Boise, ID, 83703

“Matt did a great job, took lots of photos of our furnace and closed up our crawl space.”

- Paul T.

Gas Furnace Maintenance in Boise, ID, 83709

“Competent, efficient and personable technician.”

- Ken B.
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