Reviews


Gas Furnace Repair in Kuna, ID, 83634

“Dustin complete and repaired my furnance. I feel he did a great job.”
- CHESTER C.

Air Conditioner Repair in Boise, ID, 83702

“Alex was very friendly and helpful throughout the process. He was extremely thorough in the work he performed and did a great job of explaining the repairs that needed to be done.”

- Garrett P.

Air Conditioner Maintenance in Eagle, ID, 83616

“Kaiden checked our AC units and cleaned the filters which were in bad need of cleaning. He also trouble shooted our furnace which was not working correctly for one of our zones and discovered a loose wire that was the problem and made sure all the other zones were working properly. Then he serviced our mini-split and heat pump for the garage. He accomplished all of this in a relatively short period of time. Kaiden was very friendly and knowledgeable. We were very pleased with the service and he saved us some expense by signing us up for the maintenance program.”

- Bruce C.

Air Conditioner Replacement in Nampa, ID, 83651

“Our old AC died on us and we needed a new one. Theron and Tyler arrived on time and took care of everything from removing the old and installing a new unit for us. They were very friendly and professional and did an excellent job. Walked us through all the work they did and explained everything well. We are very satisfied.”

- Gene G.

Air Conditioner Repair in Meridian, ID, 83642

“Alex went the extra mile to fix a very stubborn vent in our spare bedroom. The builder tried to pass the buck and Alex could’ve easily just passed it back and go on his way. However, he pushed the issue, stuck it out, and took care of our extremely stuck on rattling vent. Thanks Alex. You’re awesome!”

- Danny D.

Air Conditioner Maintenance in Eagle, ID, 83616

“Kaiden arrived as promised and was very professional and polite. He found and addressed the problem with my AC quickly, so now it functions again. Thanks!”

- Leonard R.

Heat Pump Maintenance in Boise, ID, 83702

“Knowledgeable and caring, proactive. Even though Western is a big firm, you can get personalized service from the same technician, who understands your specific system and your specific wishes.”

- Jeanne B.

Air Conditioner Repair in Boise, ID, 83709

“Great experience & great customer service. Got our AC unit back up & running in no time.”

- Sydney R.

Gas Furnace Repair in Nampa, ID, 83686

“Dustin has been our maintenance/repair person for several years now and is always pleasant, professional, and friendly. He lets us know what issues are apparent and what his recommendations are. Gives us an idea on how to move forward with any necessary repairs and never pressures us on any services or equipment available. I highly recommended Dustin and western HVAC.”

- Jas K.

Air Conditioner Repair in Boise, ID, 83705

“We had a technician come out and repair our less than 2 year old air conditioner. In less than two years our brand new air conditioner compressor broke, the technician came out and spent 6 hours replacing it stating to us he was done and "we are up and cooling". I turn it on, nothing happens, it's still broken. I call dispatch, and they tell me that they installed a broken air compressor, it was broken straight out of the box and that "it's really rare". So now they have installed TWO broken air compressors in less than two years. I have paid over $1,900 in 3 days and still have no air conditioner. Completely unacceptable, and dispatch is now not responding unless I call them first. If I could negative stars, they would get 5.”

- Amanda P.

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