Reviews
Air Conditioner Repair in Boise, ID, 83709
Let me tell you how happy I am with your company. My HVAC system is 17 years old. I've been looking for a good company. WOW…I found it…Western Heating & Air Conditioning. When I need to replace my system I hope to get Spencer to get it installed.
Ken B”
Air Conditioner Repair in Kuna, ID, 83634
“Nick came to service our AC which was not performing very well on one of the hottest days of the summer (in the 100's). He was very knowledgable, conscientious and fantastic. After the diagnostic testing releaving a needed part, they came out the next morning to continue the repair. We are still working with Western Heating & Air Conditioning for a final result. Their customer service is fantastic and I would not hesitate to recommend to anyone needing heat or AC repair or maintenance.”
Air Conditioner Repair in Kuna, ID, 83634
“My husband said Spencer was helpful, knowledgeable, and honest. He explained the issues and got us in the right direction getting our AC fixed/updated. Thanks Spencer!! And shout out to schedulers!! Very nice, helpful, and happy!! Will recommend Western to all our friends/family!!”
Air Conditioner Installation in Boise, ID, 83703-3868
“I must qualify my satisfaction rating. The installation was fantastic. Efficient, professional, and clean. Nicely done Daivd Carlson!
However, when the city inspector checked the equipment he was amazed that I had purchased a Carrier model that used a refrigerant that was no longer being produced.(I believe R410) This means that if I ever need R410 it may not be available and I would have to replace my entire unit with a model that uses the new refrigerant.( I believe R454?) Why was I sold an outdated unit and why wasn't I given the option to purchase the newer model that used refrigerant that is currently being produced. I believe I was sold an obsolete unit and I'm now on a slippery slope.
If I were to be asked about Western HVAC, I'd caution about being sold obsolete equipment, not being offered the latest available. Since I was blindsided, I would like to receive an official agreement from Western, that should I need R410 refrigerant in the future and it is not available that Western replace this unit with the latest and greatest at no cost to me.”
Air Conditioner Replacement in Eagle, ID, 83616
“Dustin & his crew did a fantastic job replacing our HVAC system & water heater at the same time.
They were very thorough with installing our complete A/C & furnace unit along with an additional air filtration system, plus installing a new water heater. They got the installation done in one day along with the necessary permits and took the time to show us the new smart thermostat and all mechanical equipment. Thank you Western Heating & A/C for sending out a very knowledgeable crew. We're very happy & would definitely recommend Western to our friends & neighbors….Gary W.”
Air Conditioner Repair in Meridian, ID, 83646
“Dustin was great! Very professional, knowledgeable, and courteous!”
Water Heater Replacement in Boise, ID, 83716
“Western Heating was quick to respond to and diagnose our water heater issue. Our tank gave out on us due to age. Gilbert and team replaced our water heater in a very sufficient and professional manner.”
Air Conditioner Repair in Boise, ID, 83709
“Very kind man to . Very knowledgeable in his work. Quick to fix and offered all sorts of other services that your offices do. Thank you so much.”
Air Conditioner Repair in Caldwell, ID, 83605
“Dustin was great! He arrived on time and was ready to get to work. He was quick and thorough, and talked us through every option we had for our aged, 28 year old AC unit. I really appreciate Dustin's honesty! He had every opportunity to coach us through a repair, but knowing that was not the best solution for us, he pointed out that our refrigerant was no longer made and a repair, while cheaper now, would be a financial waste in the long run. He explained all of this in clear detail, making our choice very, very easy. I really appreciate that level of professionalism and looking out for the customer's best interests. Thank you so much for setting us up for success!”
Air Conditioner Replacement in Caldwell, ID, 83605
“I had a great experience with Western! Our 28 year old AC unit finally gave up, and Western had someone out the next day to review the situation. Dustin was professional and efficient and gave us his honest opinion, making our decision to proceed easy. Jason, the project manager, arrived the next day to plan our replacement. He was professional, enthusiastic, answered every question, and offered so many helpful suggestions. Booking was super easy, just a few texts back and forth to set the day and time. I was so surprised I could get on the schedule so quickly! At the peak of heat in June, I figured we’d be weeks out, but no. We were on the schedule just a few days after our project manager left. Theron and team mate arrived to complete the work and both were so through and professional! I work from home and had meetings all afternoon, but I never heard a bump, peep, rattle, crash, or anything! The team worked quickly and efficiently and had the entire thing done in about four hours. Everything looks so nice! Theron really went out of his way to ensure all our new lines were carefully wrapped and neatly organized, making both our heater and AC area tidy. The team also patiently answered all our questions and did a thorough review and introduction to our new AC unit and how it tied into our heater. Overall, I am so pleased with Western and very, very grateful they could get us an AC unit so quickly! 10/10. Appreciate y’all!”
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Call us at 208-319-1736!