Reviews
Gas Furnace Maintenance in Boise, ID, 83709
Maintenance Maintenance in Boise, ID, 83706
“Russ was on time, early even, and did a great job getting our system ready for the season!”
Maintenance Maintenance in Boise, ID, 83704
“Tristan is very knowledgeable and professional.”
Water Heater Maintenance in Caldwell, ID, 83605
“John was helpful, seemed knowledgeable and gave us the info we needed to make a decision.”
Air Duct Installation in Garden City, ID, 83714
“I can't say enough about the wonderful work they did for us. They were prompt, respectful, and professional. They did an excellent job on the install they did for us. I would recommend Western to anyone who requires the type of work they did for us.”
Gas Furnace Maintenance in Boise, ID, 83706
“We have been a loyal customer of yours for 20 years. The last two years we were having a problem with our hvac system malfunctioning. I brought this up with your technician last year and he said it was the result of frequent power surges. I talked to Idaho Power and they said it was simply not the case. On our semiannual service this past November, I again brought up that the system was malfunctioning. He said it was the compressor in the heat pump and tried to get us to buy a new unit. We are retired and desire to travel so he said we can change it to furnace only and we would be fine. We returned tonight to find the system again on malfunction and the temp at 47 degrees. Hopefully our pipes didn’t freeze during the cold snap. So after three days on the road we are spending another night in a hotel. Talk about frustrated!!! Feel free to use this for promotional purposes.”
Gas Furnace Maintenance in Boise, ID, 83712
“Quick service. Clayton knew just what to do! Thank you.”
Ductless Mini-Split Maintenance in Eagle, ID, 83616
“Chris was polite, friendly, and knew what was needed.”
Gas Furnace Maintenance in Boise, ID, 93716
“Friendly and efficient.”
Gas Furnace Maintenance in Eagle, ID, 83616
“I called Western. I as not able to warm some areas of the house . Western changed some of the ducting to see if that would help. The estimate for that work was $785 for 3 hour. It too 1 hour, and I was promised a credit. The changes helped but it was still taking too long to warm up. There appeared to be problems with the furnace. So Western came out again and adjusted the furnace. This also helped. but it's not great. There seem to be issues that required a more experienced serviceman. I never heard back on the credit and my heating is much improved but not satisfactory.
With the duct work; the workers were great. They showed up on time and did good work. My complaint is with billing.
With the service call, to adjust the furnace, he also responded quickly, and made adjustments to the furnace that helped. The heating is definitely better. However, I think now with the duck work changes and furnace adjustments an experienced technician needs to come out and fine tune.
I have worked with Western before and they always make things right so I expect a satisfactory resolution.”
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