Reviews


Heat Pump Repair in Boise, ID, ID 83706

“Russ came to check why our furnace was not working on Monday. He showed up at 4ish and diagnosed the problem, bad motor. The one on the truck had been previously installed and would not work. New motor came from Caldwell, ID today and Russ came back and installed the motor , and check to make sure everything was working correctly. Russ did a very professional job, would highly recommend him. The office staff however could use some help. It was very obvious that know one communicates with each other. We were told early today the part was in Caldwell, but it had to be shipped and not replaced until Thursday. This meant we were without any heat for four days, no t . We have been Blue Ribbon customers for almost 30+ years, and I guess that means nothing anymore.Overall we have been happy with the service we have received, but there needs to be some changes. You don’t treat customers in this fashion.”
- Mike R.

Gas Furnace Maintenance in Boise, ID, ID 83713

“Friendly and professional people, that’s why we use Western Heating and Air. Thank you Trey!”

- Andy J.

Gas Furnace Maintenance in Garden City, ID, ID 83714

“Trey was very friendly and efficient. Represented Western well.”

- Chris F.

Gas Furnace Maintenance in Boise, ID, ID 83716

“Ken was great – friendly to work with and prompt with the service. Seemed knowledgeable and was able to get in and out quickly. Thanks again for helping us out with our system maintenance.”

- Kurt A.

Gas Furnace Maintenance in Boise, ID, ID 83709

“Great Service as always! I personally request Russ because he knows our system and is excellent. He always takes the time to explain everything that he did and answers any questions we may have.”

- Leslie S.

Gas Furnace Installation in Meridian, ID, ID 83646

“Travis and his partner installed a new furnace and A/C unit for us. They were both very professional, did an excellent job of communicating the entire process to us and finished the job in the time frame they proposed. We have used Western previously for our service needs and the excellent job they did, along with Jason our Project Mgr, reaffirmed our commitment to sticking with Western for our HVAC needs.”

- Dave R.

Heat Pump Maintenance in Boise, ID, ID 83713

“Great Service. Spent time answering my questions. Western Heating and AC is the best.”

- L. K. C.

Water Heater Repair in Caldwell, ID, ID 83607

“Kevin was great! Installed a new gas valve on my water heater and was so helpful and explained everything! Highly recommend!”

- Angie D.

Water Heater Replacement in Meridian, ID, ID 83646

“Kadon was very pleasant to work with. He explained what he was doing and answered all our questions.”

- Christine P.

Gas Furnace Maintenance in Boise, ID, ID 83706

“Polite, on time, friendly”

- Lessie S.
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