Reviews
Air Conditioner Repair in Nampa, ID, 83687
Air Conditioner Maintenance in Eagle, ID, 83616
“Clayton did an excellent job today. He gave me a courtesy call 30 minutes prior to arrival to announce he was on his way to my house. He replaced the filter in the attic and then vacuumed some of the insulation that dropped on our carpet, leaving the space as good as when he arrived. He explained why I needed to replace the capacitor, and showed my the reading on his gauge. He explained the options and warranties associated with each replacement part option. He had the part in stock and replaced it. He dismantled the outdoor AC unit and took his time hosing it down. He also checked the connector and other parts to ensure they're at optimum performance. When inside the house, he wore slippers to protect our laminate floors. The entire time he was calm, respectful and professional. I would welcome him to service my heating and cooling units any time. Thanks for hiring excellent staff.”
Air Conditioner Maintenance in Boise, ID, 83704
“Hedid a wonderful complete job for us and explained his work in a clear and professional manner. Well done”
Air Conditioner Repair in Garden City, ID, 83703
“We recently were having issues with our AC unit at our rental property. We called Western Heating and Air and they were able to make a next day appointment. Ken Tokowitz did a phenomenal job from start to finish. He was prompt, professional and extremely knowledgeable. He was able to find the problem, source the part and get everything fixed in a timely manner. Most importantly, he kept us in the loop on everything and explained everything so we knew exactly what was going on and the steps/process. We were so happy with Ken and Western and highly recommend them.”
Air Conditioner Repair in Emmett, ID, 83617
“Clayton was very nice and polite.He was cery helpful answering my question s and giving me advise.”
Air Conditioner Maintenance in Boise, ID, 83704
“I completely get it / I called for a service call. 2 second look and was told “nothing to worry about” – literally 2 seconds. I agreed to the base $100 service call – I will search for ANY other option other than Western for future work. Wouldn’t be a bad taste in my mouth if I had had longer than a 15 minute AC pm visit earlier this spring as part of a $250 “Blue Ribbon” spring/fall service agreement. Burn me once shame on you – burn md twice shame on me! Not the service guy’s fault – mine!”
Air Conditioner Installation in Boise, ID, 83709-0000
“I couldn’t be happier with the air conditioner installation provided by Western Heating & Air Conditioning. Brady Blackburn was exceptionally professional, knowledgeable, and courteous throughout the entire process. From the initial walkthrough to final setup, every step was handled efficiently and with great attention to detail.
What impressed me most was Brady’s clear communication and commitment to getting everything just right. He made sure I understood the system and answered all my questions with patience and clarity. I felt confident and supported during the entire installation.
I highly recommend Western Heating & Air Conditioning to anyone looking for reliable service and expert care. Thanks again for a fantastic experience!”
Air Conditioner Installation in Boise, ID, 83709-0000
“Brody Braun provided outstanding service during our recent installation. He was thorough, respectful, and incredibly efficient throughout the entire process. From start to finish, Brody demonstrated expert knowledge and genuine care—not only for the technical work, but also for making sure I felt informed and comfortable with every step.
His attention to detail and friendly professionalism made the experience seamless and stress-free. It’s rare to find someone so dedicated to both craftsmanship and customer experience. I highly recommend Brody and Western Heating & Air Conditioning—you’ll be in excellent hands.”
Gas Furnace Repair in Boise, ID, 83704
“I give them -5 stars!!!!
My furnace had issues in Jan. Western would not come out for a couple days unless I signed up for their service plan that’s like $35/mo. They know you are between a rock and a hard place in January during a cold spell. With a family at home and a furnace not working I signed up for the plan so my family could sleep in a warm house that day. They came out, for $1,000 they replaced a $250 part in 3 hours. A couple days later I cancelled my service plan. They kept charging me for months and months. Finally today I called when I noticed this. They have the conversation on record and confirmed I cancelled it back in January. Apparently it’s a $190 min (they didn’t mention this) to sign up for the service so I get back $26. These guys are a joke. I’ve worked in construction estimating as a sub contractor in the valley for 20 years. It’s wild how they get you from every angle. NEVER use western heating and air. I’m going to tell everyone I know. The company I work for has been using them for a long long time. That’s going to end if I have a say.
If you want a company to be fair and honest. I get making hay while the sun is out. Western is not the HVAC company for you. Look elsewhere. Thanks!! I’ll keep spreading the word to everyone I know and on social media.”
Ductless Mini Split Installation in Meridian, ID, 83646
“Everything went well today with the installation of the mini split system in my bonus room. They arrived as promised and worked through the installation in a timely and professional manner. They showed me how to use the remote for the system and also showed me the exterior work that had been done. Great Job!!”
Need HVAC Service?
Contact the experts at Western Heating & Air Conditioning.
Call us at 208-319-1736!