Reviews


Water Heater Installation in Boise, ID, 83702

“Your plumbers did a very nice neat installation for us, and it was relatively quick, in and out in 2 hours. They cleaned up any messes they made, and were very pleasant and helpful. Dustin showed me that he had set the water heater at a low temperature and it would be up to me to turn it up to the temp we want. I set it at the Hot mark and found it produces water at 122 degrees F. We purchased the 50 gallon high recovery 65,000 BTU water heater which the website says will provide 100 gallons of hot water in an hour. I was disappointed to find that it ran out of hot water halfway through filling our 50 gallon walk in bathtub. I called for a technician to come and see about it. Lloyd came, I showed him how the water was at the bathtub. He explained that the water heater only heats the water at the bottom of the tank, and we should draw hot water slowly if it is heated to 120 degrees. If we draw it quickly, the colder water above will be mixed into the hot. He turned up the thermostat on the water heater and told me to be careful. There is a mixer we could have installed on top of the water heater to provide 120 degree water when the temp is set higher. I found that setting the control at the Hot mark produces 120 degree water. Lloyd set it at the C on the dial, and it produces 142 degree water. It would be nice if you provided a handout with that information. I didn’t think we needed lessons on how to use a water heater, but now that everything is set to save energy it seems to be necessary. Now that I know how to manage it, I am very happy with our water heater.”
- Elinor C.

Air Conditioner Maintenance in Meridian, ID, 83646

“Nick was very prompt and efficient. He completed the service in a timely manner and also vacuumed my cold air returns. He also replaced a battery in my ceiling smoke detector. I would recommend him to anyone. Thanks so much.”

- Sheena B.

Air Conditioner Maintenance in Boise, ID, 83704

“Bob was pleasant and efficient”

- Kay S.

Air Conditioner Maintenance in Boise, ID, 83709-7870

“First time with Kevin and since he was using some new procedures to check the system he was very willing to fully explain his procedures and the outcomes of his determinations. With our system nearing the end of its 20th year of service he alerted us to the reality that we are nearing a point were replacement will become a reality.”

- Russell C.

Air Conditioner Maintenance in Meridian, ID, 83646

“Nick I is awesome…..we always request Nick…. he’s great, your personnel that set up our appointment was very helpful and friendly….. thanks you are the best…”

- Sandy K.

Gas Furnace Maintenance in Boise, ID, 83706

“Zach was very professional and friendly. He diagnosed the issue quickly, (dirty filter) and also addressed another
issue, the tendency of furnace vibration to shake loose the door, which then would open the kill switch, shutting off
the furnace.
Thank You Zach.”

- Tony T.

Air Conditioner Maintenance in Star, ID, 83669

“Jason was great very professional but also very pleasant so pleased with Western.”

- Mary D.

Gas Furnace Repair in Meridian, ID, 83646

“We had to call @ 10pm at night to get our heater repaired. Nolan showed up quickly and got it repaired! He was great to work with and we will definitely request to have him again for our services. Knowledgeable and helpful with our 1 year old Carrier furnace. Thanks for the great service Nolan C.”

- Wendy C.

Gas Furnace Repair in Boise, ID, 83706

“Doug was thorough, professional, informative, kind and pleasant. Thank you.”

- Tom G.

Air Conditioner Maintenance in Meridian, ID, 83642

“Nick did great”

- Tom T.

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Contact the experts at Western Heating & Air Conditioning.

Call us at 208-319-1736!