Reviews


Maintenance Maintenance in Boise, ID, 83709

“Donald Smith has performed maintenance on my furnace/air conditioner for a year or more. He is extremely helpful and personable. I appreciate how he explains what he is doing and informs me on things that I might find useful (e.g. air filter system). I highly recommend Donald along with Western Heating and Air Conditioning.”
- Sue R.

Gas Furnace Repair in Boise, ID, 83706

“Evan was very professional and extremely knowledgeable.”

- Carmina N.

Gas Furnace Installation in Boise, ID, 83706

“Friendly, helpful, and very hard working. Team showed up on time and worked throughout the day to replace our furnace, ac, and water heater. Managed a small crawl space skillfully. Pleased with our services and installation.”

- Sara W.

Water Heater Repair in Boise, ID, 83716

“Spencer is professional, explained what he was doing, followed up make sure I understood and asked if he had answered my questions or if I had any other concerns. Happy with his work.”

- Steve L.

Maintenance Maintenance in Meridian, ID, 83646

“Donald was very professional and great to work with. Explained everything really well and performed the service quickly and efficiently. Would be happy to have Donald come back again in the future.”

- Jason P.

Gas Furnace Maintenance in Meridian, ID, 83646

“He did an outstanding job on making us more knowledgeable on air filters and how the moisture in the house effects it!!”

- Kevin K.

Water Heater Replacement in Mountain Home, ID, 83647

“Extremely happy with the service
I called at 8am to report the issue with the water heater. I know it would be need replacing. The crew showed up less than 3 hours after I made the call. So impressed with the service. They drained and removed the old heater and put in the new with all new piping and even cleaned up.”

- Sharron W.

Gas Furnace Maintenance in Nampa, ID, 83651

“Jo was quite possibly the best technician to service our appliances. He was on time, did an exceptional job and was knowledgeable. The rate was reasonable and I was pleased with the whole experience. Western Heating and Air is just the best.”

- Terry M.

Gas Furnace Maintenance in Boise, ID, 83706

“Very efficient”

- Tom C.

Maintenance Repair in Caldwell, ID, 83607

“On initial maintance visit with 2 people, I was told I had a part going bad that was a year out of warranty. I was quoted a price and said that it could be installed the next day but first I should pay the program fee. I was told and then charged for the gold program because that is what I'd had in prior years. The next day the same two people showed up and spent only a short time with 1 person installing the part. When given the total which was different than the quote I asked if all discounts were considered and requested a detailed invoice. I was told that he couldn't do that but would have the office provide. I then researched prior years and found that I had always had the silver program.

It took numerous calls to the office before receiving the detail. Adjustments were to be made on the program price issue. I still question why labor would be $444 and the part was only $380 especially when the time involved in installation was not that long!

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- Shirley B.

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