Reviews


Air Conditioner Repair in Emmett, ID, 83617

“Clayton was very nice and polite.He was cery helpful answering my question s and giving me advise.”
- Tommy B.

Air Conditioner Maintenance in Boise, ID, 83704

“I completely get it / I called for a service call. 2 second look and was told “nothing to worry about” – literally 2 seconds. I agreed to the base $100 service call – I will search for ANY other option other than Western for future work. Wouldn’t be a bad taste in my mouth if I had had longer than a 15 minute AC pm visit earlier this spring as part of a $250 “Blue Ribbon” spring/fall service agreement. Burn me once shame on you – burn md twice shame on me! Not the service guy’s fault – mine!”

- Jerry C.

Air Conditioner Installation in Boise, ID, 83709-0000

“I couldn’t be happier with the air conditioner installation provided by Western Heating & Air Conditioning. Brady Blackburn was exceptionally professional, knowledgeable, and courteous throughout the entire process. From the initial walkthrough to final setup, every step was handled efficiently and with great attention to detail.
What impressed me most was Brady’s clear communication and commitment to getting everything just right. He made sure I understood the system and answered all my questions with patience and clarity. I felt confident and supported during the entire installation.
I highly recommend Western Heating & Air Conditioning to anyone looking for reliable service and expert care. Thanks again for a fantastic experience!”

- YOUNG KYUN B.

Air Conditioner Installation in Boise, ID, 83709-0000

“Brody Braun provided outstanding service during our recent installation. He was thorough, respectful, and incredibly efficient throughout the entire process. From start to finish, Brody demonstrated expert knowledge and genuine care—not only for the technical work, but also for making sure I felt informed and comfortable with every step.
His attention to detail and friendly professionalism made the experience seamless and stress-free. It’s rare to find someone so dedicated to both craftsmanship and customer experience. I highly recommend Brody and Western Heating & Air Conditioning—you’ll be in excellent hands.”

- YOUNG KYUN B.

Gas Furnace Repair in Boise, ID, 83704

“I give them -5 stars!!!!

My furnace had issues in Jan. Western would not come out for a couple days unless I signed up for their service plan that’s like $35/mo. They know you are between a rock and a hard place in January during a cold spell. With a family at home and a furnace not working I signed up for the plan so my family could sleep in a warm house that day. They came out, for $1,000 they replaced a $250 part in 3 hours. A couple days later I cancelled my service plan. They kept charging me for months and months. Finally today I called when I noticed this. They have the conversation on record and confirmed I cancelled it back in January. Apparently it’s a $190 min (they didn’t mention this) to sign up for the service so I get back $26. These guys are a joke. I’ve worked in construction estimating as a sub contractor in the valley for 20 years. It’s wild how they get you from every angle. NEVER use western heating and air. I’m going to tell everyone I know. The company I work for has been using them for a long long time. That’s going to end if I have a say.

If you want a company to be fair and honest. I get making hay while the sun is out. Western is not the HVAC company for you. Look elsewhere. Thanks!! I’ll keep spreading the word to everyone I know and on social media.”

- Adam R.

Ductless Mini Split Installation in Meridian, ID, 83646

“Everything went well today with the installation of the mini split system in my bonus room. They arrived as promised and worked through the installation in a timely and professional manner. They showed me how to use the remote for the system and also showed me the exterior work that had been done. Great Job!!”

- Ginni H.

Air Conditioner Maintenance in Boise, ID, 83714

“Thank you for the great service cleaning my air conditioner and the recommendations.”

- Linda F.

Air Duct Cleaning Maintenance in Boise, ID, 83714

“I didn’t realize what a big job having my air ducts cleaned is. They did a great job very thorough and left everything as if they weren’t even here. Thank you!!!”

- Linda F.

Air Conditioner Maintenance in Meridian, ID, 83646

“Matt was very professional and knowledgeable. He explained everything thoroughly with me. It puts your mind at peace knowing that you are getting the best work done on your home air conditioner. Thank you so much.”

- Toni M.

Air Conditioner Maintenance in Boise, ID, 83704

“Tristin serviced my home system and my Business system on the same day. He was on time, he was super courteous. He explained everything and cleaned up our blowers really well – he was personable and relaxed, did not act like he was rushing off to his next appointment. I think he took extra time to make sure everything worked correctly. Western has serviced out HVAC systems for about 15+ years and so many different Techs have been in my home and Business over the years, and I will say that you have a very special employee in Tristin.”

- Anna B.

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Contact the experts at Western Heating & Air Conditioning.

Call us at 208-319-1736!