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NEED SERVICE? CALL THE EXPERTS AT WESTERN

Garden City | Payette | McCall | Cascade | And Surrounding Areas

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4980 E. Bradley Street · Boise, ID 83714

208-319-1736

Google Rating

4.9

Based on 4145 reviews

Western Heating and Air Conditioning

4.9

Judi Corlett

21:30 19 Oct 26

Joe was very professional and pleasant. Je spent time explaining how the furnace was serviced, showing me pictures of what was completed. I was very pleased with the service provided.

Carole Kirk

18:46 19 Oct 26

Couldn’t have been better! Tristan was knowledgeable, efficient, experienced and extremely personable! He even changed my furnace filter.

Terry Brady

17:55 19 Oct 26

Efficient and timely, arrived earlier than expected than appointment window. Russ was very thorough and very positive pleasant individual.

Stephen Hermans

00:50 17 Oct 26

Scott and Guy did a great job on our ducts and vent cleaning. They also pointed out an area of concern that we will have a roofer take care of

Zark4me CP

23:03 16 Oct 26

Western team is always professional. They happily answer questions and explain maintenance work.

Linda Walker

20:32 16 Oct 26

Gilbert was so nice and clear about what would fix my water heater, but recommended I replace it because of the age it was. He got a quote for both and completely explained the financing option.

Floyd Bermudez

19:39 16 Oct 26

Exceptional Service. Western had Max and Travis install my new furnace. Very professional gentleman with lots a knowledge that answered all my questions. Western also honored my original quote even though pricing went up after I decided to do the install. #1 Choice.

Vondi Forrester

18:33 16 Oct 26

David Forbes is competent, personable, and thorough. He installed a whole house surge protector and explained the function and purpose of the device. Plus, David is a great caring employee!

Trevor

16:46 16 Oct 26

My wife and I had our 16 year old furnace and AC unit replaced as they were on the point of failure.Western removed both units and replaced them with more efficient models.I regret I am unable to remember their names, but they did an excellent job, not only on the replacements, but bringing the system up to code and making some improvements to the plumbing and wiring that improved the overall look of the system.Trevor and Valerie

Deb Ward

11:22 16 Oct 26

Friendly, knowledgeable and good through work.

Sarah & Mike Carroll

00:23 16 Oct 26

E & N Kessler

23:44 15 Oct 26

The technicians were professional and did a thorough job of cleaning all our vents. Thanks gentlemen!

Jan Remmen

22:00 15 Oct 26

Technician went above and beyond to discover and correct the problem. I was given helpful information. I truly appreciated his taking care of the problem.

Shawn Gulling

19:37 15 Oct 26

Fast, fair and honest. Evan was awesome!

scott speer

18:49 15 Oct 26

Michael arrived on time and explained the details of the work to be completed and was super informative in the process. I appreciate the professionalism and dedication to doing a great job. I highly recommend Western heating.

Jim Supino

17:54 15 Oct 26

Spencer is great. I hope to keep seeing him, great guy, hard worker. A one

Nancy Sarmento

16:35 15 Oct 26

Very curious and friendly. Had the job done quickly. I would definitely recommend Western Heating and Air. Grat company.

Paul S

00:20 15 Oct 26

Fast, prompt and knowledgeable friendly service! I was able to get an HVAC inspection the same day.

Nancy Miller

20:40 14 Oct 26

Doug Deasy

18:30 14 Oct 26

Very professional, explanation of all components of furnace was spot on!👍all the way around, Very impressed

Ron F

23:41 13 Oct 26

Good service and advice. Very thorough.

Carolina Salinas

17:57 13 Oct 26

Loman and Caleb installed our new water heater. They did a great job.They were very knowledgeable and efficient .They didn't leave till I was completely satisfied. I just love Western Heating & Cooling .

Jack Armstrong

22:42 12 Oct 26

Furnace service call. Te review of our heat system.chnician Gilbert was excellent. We erred in not havinh Western come out in 2024, so the filter was really dirty. The tech who serviced the furnace in 2023, used electrical tape to secure the filter, and that tape failed such that Gilbert had a tough time getting the filter out of its space. the Grids had fallen down and blocked the removal. Finally got the filter out and replaced. Next service call replace the filter with the newer 20 x 25 x 5 inch thick filter. Overall Gilbert was great and did a thorough job servicing our furnace.

Ivan Sudac

18:48 12 Oct 26

Great job!

Jodette Lemos

22:29 10 Oct 26

Collette

16:31 10 Oct 26

Thank you so much for your amazing service! My daughter and her husband had just arrived home from the hospital with their first baby when they discovered their air conditioning wasn’t working. Within an hour, a technician was at their home, and the AC was completely repaired within three hours.Louis, our technician, was professional, friendly, and genuinely shared in the excitement of welcoming their brand-new baby girl. While it may have seemed like just another service call to him, his prompt response and kindness truly made a difference for our family that day. We are incredibly grateful for the exceptional service and care he provided!

Michael Meldrum

02:03 10 Oct 26

Alex was a great technician! Thanks

Mark Johnson

23:35 08 Oct 26

Morgan Matthews

22:18 08 Oct 26

Great service. Very professional!

Robert Neufeld

21:59 08 Oct 26

Stetson & Evin arrived at the scheduled time. They briefed us on what would happen today and immediately got to work replacing our old worn out HVAC system. They kept us updated on the progress. When they were finished they made sure every piece of trash was cleaned up. They briefed us on the operation of the new thermostat, showed us the filter and pointed out the size of any replacement filters. They ran the system through both heating and cooling cycles, verified that every part of the house was receiving the appropriate amount of air flow and last but not least they installed 2 Carbon Monoxide detectors and replaced the expansion unit on our water heaterThank to the entire team at Western Heating & Air from their initial service call, the follow-;up no pressure sales call and finally the installation crew.We will definitely call them in the future if we have any HVAC issues.

Tammy Spencer

20:08 08 Oct 26

Alan Miller

19:26 08 Oct 26

Adam was on time, efficient and thorough, and very professional

Kelley Cartner Backup

00:35 08 Oct 26

Fast, efficient on time.Travis & Max get A++++

Janet Gawbill

21:06 07 Oct 26

Tristin arrived within the window of time, introduced himself and explained to me what he would be doing. He kept me informed of how things were going. He was very professional and knowledgeable about the process to perform the maintenance on my heater. He answered questions I had on the thermostat and checked the heating vents in the home. Tristin also explained the different maintenance agreements so I continued to purchase the Silver agreement for next year. This was the first time that Tristin had serviced the heat/air unit and I was very pleased with his work. Tristin did a great job.

Carole Bock

18:56 07 Oct 26

David the electrician fixed the problem did an excellent job. Highly recommend David

Scott Logan

18:14 07 Oct 26

I'm writing to praise and commend electrician David Forbes for his invaluable help after a recent fire in the attached four-unit townhouse complex where I live destroyed one of the homes.The Boise Fire Department was on scene right away and thank goodness they were as the flames threatened the entire complex.In the immediate aftermath, the rest of us in the complex were left without power for several days as a result of the fire.I called Western Heating and Air for help and David showed up quickly. He also helped my neighbors.David Forbes was instrumental in getting power back to the other three units. He coordinated with Idaho Power and the City of Boise to get inspection of our meters. David has excellent contacts and he helped bring order to a chaotic situation.

Connie Plumb

20:02 06 Oct 26

Awesome response great work friendly emplyees

Corann McDaniel

16:22 06 Oct 26

Spencer is on time, polite, professional and knowledgeable!

John Pyle

15:40 06 Oct 26

Rosalie Schenck

23:58 05 Oct 26

Brett was on time for the scheduled appointment.He was very helpful in doing the necessary work. He did not try to pressure us or try to upsell us. Brett was very helpful and explained what he was doing and why.

Julie Cornella

21:57 05 Oct 26

Mar S.

20:46 05 Oct 26

This HV system visit was actually paid for earlier as part of my membership in Western’s spring and fall program. At my request they also flushed my water heater and replaced two major parts while they were here. They were pleasant, professional and worked quickly. Very happy with their service.

ROSIE T-M

18:30 05 Oct 26

Awesome work and explanations easily understood. Thank you! Darian and Joe were great!!! They replaced a faulty tankless water heater.

Mitzi Meyers

17:31 05 Oct 26

Super dooper service, and no gouging with prices!

Charles Maxwell

19:09 02 Oct 26

Heat pump + aux heater replacement was well-priced and Western’s service was top notch. The equipment and installation was thoroughly described, and they worked with me to build a system that I could afford. It was the right size for my home, and I am extremely thrilled with the performance already. Definitely recommend Western for all your home repairs!

Penny McDonald

18:58 02 Oct 26

John was here at CPAPnow, Inc. today in Meridian, Idaho and was extremely thorough in our seasonal check in and very professional and kind. I want to give him a big shout out for making sure our office was up for the winter months ahead.

TONI BRADDOCK

17:06 01 Oct 26

I've used Western Heating for all my furnace/air conditioning needs. Their staff is awesome. The technicians are knowledgeable and explain why a certain service is required. They are timely and complete the job throughly. Great company, great service!

D Breedlove

03:10 01 Oct 26

Evan R was awesome. He was punctual, respectful and very thorough in taking care of my fall maintenance. I’m going to request him in the spring.

Frank Candy

01:34 01 Oct 26

Leslie Nona

00:16 01 Oct 26

Wonderful service

John Sandborgh

00:09 01 Oct 26

Kaiden is a knowledgeable technician with tools I wish I had. He did a pretty thorough diagnosis and gave is an understandable explanation of our situation. He gave us solutions and dollar amounts that will help us with our decision on how to solve the problem with our system. We have done business with Western in the past and will continue, as they treat us respectfully in difficult situations.

Jeff

18:42 30 Sep 26

Frank did a great job and hope to have him back in the spring for the A/C checkup.

Karla Draper

17:58 30 Sep 26

Western Heating and Air are a pleasure to work with - they installed our new HVAC system and hot water heater a few years ago and were able to solve our problem with a hot second floor by reworking the ducting and putting the two floors on separate thermostats. It has been so nice!We use their Blue Ribbon program to make sure we keep up with our preventative maintenance. They call when service is due and are so easy to schedule. They show up on time, do great work and communicate everything we need to know.Love this company!

Kathy Vance

04:12 30 Sep 26

I think our technician was John. He was very respectful of being quiet so he wouldnt overly excite our dog. He explained what he was going to do and completed the maintenance and filter replacement in a timely manner.

Susan Dirig

00:38 30 Sep 26

Had to have all the duct work under our 50+ year old house replaced. The crawl space is small and it was pretty rough down there. Loman and Caleb were super conscientious. They did an awesome job, cleaned up after the job was done. The dryer duct also needed replacement. As it had been blowing lint under the house for sometime. So impressed with the job and the work ethic.

Geno Bates (Geno & Laura Bates)

23:38 29 Sep 26

John was efficient and great. Charity also helped me over the weekend. Both were top notch!

Gregory Martyn

17:15 29 Sep 26

Fast efficient and very well done.!!!

Jim Bell

21:55 28 Sep 26

Theron and Tyler showed up and got right to work. They removed the old water heater and installed the new one in about two hours! They had us go out and they walked us though what they did and how to use the new one. They were very nice and professional! They cleaned up the area that they were working in and it looked good when they were done!

Sam Widman

16:42 28 Sep 26

We had a great experience from initial inspection and quote to on site work. Would highly recommend to anyone needing heat and air work.

Whitney Johnatakis

00:22 25 Sep 26

Our service was great and fast after our ac unit died

Ray Martin

20:21 24 Sep 26

Professional and very knowledgeable

Liz Thiel

17:59 24 Sep 26

Spencer was very kind, courteous and professional!!!

Brenda Alfaro

05:04 24 Sep 26

Mitat Rexho

00:07 24 Sep 26

Christopher worked good and fast !As customer many time with you one thing which I have is parts are expensive.

22:36 23 Sep 26

18:58 23 Sep 26

18:53 23 Sep 26

18:00 23 Sep 26

Electrician David Forbes fixed our whole house electrical problem efficiently and professionally. He was friendly, polite and an excellent plumber. I would use Western and David again in a heartbeat.

Michael Ling

21:15 22 Sep 26

Excellent response and the check on my ac system took nearly 45 minutes. It was thorough and Dustin took time to talk to me about his summary. I've worked with Western Heating and Air Conditioning for 5-6 years and they do a great job.

Egina Hakala

20:24 22 Sep 26

Carolyn Mauer

21:08 21 Sep 26

Mike was very thorough and explain everything to me very well.

Wayne Hinrichs

18:11 20 Sep 26

Lehman knows the mechanical room, did the service very well.

Terry Larson

16:30 19 Sep 26

What an outstanding job by Travis and Max on the installation of our new AC, furnace and water heater. They showed exceptional skills during the whole process. They both were very courteous and professional.What a great experience working with the entire team at Western Heating & Air Conditioning!

Charles Dolan

15:16 19 Sep 26

Louis was a polite service tech. Good communication for arrival time. Great tech for Western Heating.

Teresa McCandless

22:32 18 Sep 26

Steve Olson

17:19 18 Sep 26

On time, knowledgeable, efficient and courteous.

Kim Nichols

01:00 18 Sep 26

very dissatisfied, sorry I ever bought HVAC from them.

Lindsay Shaffer

21:09 17 Sep 26

Jim Herd

18:06 17 Sep 26

Purchased a Bradford White, gas, 50 gallonhot water Heater more BTUs High efficiency for $1100 less disappointed in your High prices, including fall and spring Heating system and air conditioning preventing maintenance checks most companies are around $50-$75 planning on remaining a customer for my furnace and air conditioner At this timeLongtime customer Jim Herd

Kristine Sanda

17:01 17 Sep 26

Yearly maintenance for the heat and air is crucial to maintain your system.Western Heating techs are wonderful.Yearly renewal of contract Works for me.

Lisa Schoettger

22:42 16 Sep 26

Super professional technicians. Replaced the whole HVAC system today and so far it's running great.

Bill Kennedy

18:22 16 Sep 26

Excellent service

Carrie Minert

23:03 15 Sep 26

Kaden came over and did a great job! It ended up being 1/2 the price we were quoted to repair our AC which we’ve had trouble with since 2023 when our house was built. Finally it’s fixed after 3 years of calling other companies! Thank you Western!

Kelly Panzeri

21:12 15 Sep 26

Had my system checked and all was well. Asked if he had time to flush my water heater and he said absolutely. Got that done and had some great conversations with Kadon while he was working. Outstanding young man. Thanks Kadon for your efforts !!!

Niomi Bettinger

19:07 15 Sep 26

Bob was super quick to getting to my business, and got my AC working right away, along with suggestions for the future so that I could plan for upcoming needs. I would definitely recommend this company!

Shawn Herrick

22:01 11 Sep 26

Louis H did the work efficiently, answered my questions with education and warmth! Great service!

Lisa Bailey

20:12 11 Sep 26

Ken was outstanding. He was SO knowledgeable and explained things to me in a way that I could understand. Great experience with your Company.

Celia Pinol

19:24 11 Sep 26

Friendly people, easy to get scheduled, and I love that the company sends updates on techs & arrival time!

Fred Rice

16:09 11 Sep 26

chris did a excellent job......very knowledgeable and friendly ..... represents your company is a very professional way

Heather Sword

05:03 11 Sep 26

Unfortunately my experience did not go as expected, my AC was not fixed by western and I was charged several hundred dollars in troubleshooting fees with no resolution offered. Very disappointing for such a well known company.

Linda Clark

00:08 11 Sep 26

After a routine maintenance check, our technician discovered several indicators of a failing water heater. Since it was 12 years old, we had them replace the unit. They did a great job and we were pleased with their competence and quality of their service.

Vince Lowe

20:29 10 Sep 26

Followed up after my visit to ensure that I had been given all options for replacing my dual capacitor. Marissa from dispatch was knowledgeable, professional and VERY HELPFUL! She was able to adjust the price down with an adjustment in the warranty. Original price was $390 with 5 year warranty. She adjusted to $215 with a 1 year warranty, which suits us better right now.

Donna Loux

23:40 09 Sep 26

Brett is professional and efficient. He tuned up and repaired on the spot both the heat pump and heating unit. Glad to have you folks on board for my maintenance!

Richard Young

00:11 09 Sep 26

Travis, Max and Elijah were personable and professional during the installation of a new furnace and A/C unit. 5 stars! Highly recommend!

Tom King

20:32 08 Sep 26

Blue Ribbon HVAC inspection. As always , Western was prompt, professional, provided a complete explanation of findings. Technician Garret was outstanding, highly recommended!

Rob G

20:09 08 Sep 26

Timely professional efficient friendly

Ricardo Yanci

16:27 08 Sep 26

John Jacobsen

20:37 04 Sep 26

These guys were very efficient and friendly

Jaime Church

20:34 04 Sep 26

Awesome tech came to the house and answered all our questions. Very knowledgeable. Thank you

Kevin Lilly