“I have a 100 year old house and my previous furnace was in the small crawl space. We removed the old furnace and ducts, put a new furnace in a utility closet in the house, put in all new ducts, added AC and air returns in the ceiling (instead of one in the floor). Paul Farmer was the project manager who walked me through the process. He always made me feel like we were just having a conversation where he was helping me figure out what was best for me, my home and future. When the big day arrived, Travis P, Travis W, Jackson, Ian, Braden and Jarod were awesome. It was apparent they knew what they were doing and worked well together. They were so respectful of my home and so attentive to details. I actually enjoyed having them around for nearly two days, they just took all the quirks of this old house in stride and made it look easy. This is a big investment and I am confident that Western and Carrier will keep my home comfortable with one of the highest efficiency ratings possible. They provided more value for the price than other estimates and everything just went so smoothly. I highly recommend Western and their awesome team.”