“My furnace stopped putting out heat and the temperatures outside are in the 20s so our house was very cold. I called Western Heating and Air with the assumption I would have to wait a few days to get someone to visit. I was pleased to hear that they would be able to come out today and would be called prior to them coming. I expected it to be later in the afternoon, but I received a call less than an hour later. They were on their way.
When they arrived they went straight to work, found what the problem was, and then presented options for solving the issues. They said they would be able to take care of it in a short amount of time if I chose to go ahead and do it. We agreed to one of the solutions and within a short amount of time, the furnace was fixed!
It was a fantastic experience because they were quick to respond to my urgent need, they clearly explained the problem and the possible solutions, then they were quick to fix it after a solution was agreed upon. I highly recommend using Western Heating and Air Conditioning.”