Reviews

“I had a great experience with Western! Our 28 year old AC unit finally gave up, and Western had someone out the next day to review the situation. Dustin was professional and efficient and gave us his honest opinion, making our decision to proceed easy. Jason, the project manager, arrived the next day to plan our replacement. He was professional, enthusiastic, answered every question, and offered so many helpful suggestions. Booking was super easy, just a few texts back and forth to set the day and time. I was so surprised I could get on the schedule so quickly! At the peak of heat in June, I figured we’d be weeks out, but no. We were on the schedule just a few days after our project manager left. Theron and team mate arrived to complete the work and both were so through and professional! I work from home and had meetings all afternoon, but I never heard a bump, peep, rattle, crash, or anything! The team worked quickly and efficiently and had the entire thing done in about four hours. Everything looks so nice! Theron really went out of his way to ensure all our new lines were carefully wrapped and neatly organized, making both our heater and AC area tidy. The team also patiently answered all our questions and did a thorough review and introduction to our new AC unit and how it tied into our heater. Overall, I am so pleased with Western and very, very grateful they could get us an AC unit so quickly! 10/10. Appreciate y’all!”

“Joe was thorough, polite and solved my A/C problem in short order..”