Sam J.
Sam J.
Project Manager
12 Reviews
Air Conditioner Installation in Boise, ID, 83702
“I meant to post a review last week but after ANOTHER weekend of record-setting temperatures in Boise I could not let it go any longer– I am super happy with the service I received from all the folks at Western Heating and Air. My Air Conditioner died, and I had a service call from Doug H. He provided all of my options with professionalism and was very kind to help me grasp that my 28-year-old system really needed to be retired. It was basically replacing the failed part or replacing the system, and it was pretty obvious which was the better investment, but they never pushed anything on me. Sam J. was the Project Manager who came out to do the situational assessment and is very personable, and after having been at Western since 1994, is an extremely trustworthy advocate for the company. He explained things, gave me great advice, and included in the bid some modifications to the existing pipes and ducts to make servicing the system WAY more accessible in the future. Sam also talked to me about the many financing options available and I began to feel much more comfortable with the choice to have a new system installed. Shannon was able to schedule the installation in a super quick turnaround as there was another heat wave heading my way.
Josh J. and Serge R. were my install guys and they also were very professional, worked hard, and were so pleasant to work with. And they also explained ALL the things, which I really appreciated. Chris walked me through the financing and made it pretty painless.
I have had the new system for a week now, a HOT week, and it runs like a champ. I am SO thankful!
The whole team at Western Heating and Air is A+++++ in my book- they just made it so easy and I just wish I had the words to express how much I appreciate them all. I would definitely recommend them to anyone with a heating or cooling issue!”
Josh J. and Serge R. were my install guys and they also were very professional, worked hard, and were so pleasant to work with. And they also explained ALL the things, which I really appreciated. Chris walked me through the financing and made it pretty painless.
I have had the new system for a week now, a HOT week, and it runs like a champ. I am SO thankful!
The whole team at Western Heating and Air is A+++++ in my book- they just made it so easy and I just wish I had the words to express how much I appreciate them all. I would definitely recommend them to anyone with a heating or cooling issue!”
- Stephanie B.
Gas Furnace Installation in Emmett, ID, 83617
“After several estimates for a new furnace and air conditioner, we were glad we called Western Heating. Sam Jacobs really sold us, great
presentation. He really seem to care about our needs. Installation of our new furnace and air conditioner, David and Josh were very professional. There work was great and they left the work area neat and clean. They answered all our questions and explain the operation of our new furnace. Good Job.”
presentation. He really seem to care about our needs. Installation of our new furnace and air conditioner, David and Josh were very professional. There work was great and they left the work area neat and clean. They answered all our questions and explain the operation of our new furnace. Good Job.”
- Vince E.
Air Conditioner Maintenance in Eagle, ID, 83616
“Russ was knowledgeable, professional and thorough. Very comfortable to talk to and he answered every question. He’s the kind of guy you want representing your company in the field.”
- Rich T.
Air Conditioner Installation in Boise, ID, 83706
“Really enjoyed working with Sam. James Cobb is not listed above. He's the gentleman that I believed did the actual install.”
- Debbie W.
Air Conditioner Installation in Caldwell, ID, 83605
“I was so impressed with everything! We had to have a full new install for AC and furnace. After doing my homework and asking around, we settled on Western Heating and Air and I could not be happier! The price was literally thousands less than their competitors, and I felt like these guys really cared. They showed up on time, were super friendly, explained everything so I could understand, and even put some personal touches on the system that they thought our specific situation warranted at no extra cost! I felt like I was forging a relationship with a company that I look forward to doing business with in the future, unlike the other guys, who felt like salespeople. 6 stars if I could!”
- Miranda ..
Gas Furnace Maintenance in Boise, ID, 83704
“Our furnace went out in the middle of the night and we woke up to a 60 degree house on a Friday. I called Western at 8 AM that morning and Bob was on site by 10:30 AM. Bob was very knowledgeable, cordial, and ultimately very sympathetic as he informed us that our system (installed in 1983) was in need of immediate replacement due to its age and significant wear. Bob's early arrival (originally scheduled for 12 PM with a note that any earlier would be greatly appreciated) left enough time for a Project Manager (Sam) to arrive that afternoon at 1:30 PM to see the system and provide a quote for replacement.
Sam was incredibly friendly and extremely knowledgeable as we toured my 1957-built house (and all of its oddities and shortcomings) and figured out what it would take to get a new system installed. Sam turned around a proposal for the system replacement within an hour and as I sit here writing this on Tuesday morning at 8 AM, the Western crew is here replacing the system and getting our house back to a comfortable home. I have been very impressed with this entire experience and fully recommend Western Heating and Air Conditioning to anyone and everyone who will listen!!”
Sam was incredibly friendly and extremely knowledgeable as we toured my 1957-built house (and all of its oddities and shortcomings) and figured out what it would take to get a new system installed. Sam turned around a proposal for the system replacement within an hour and as I sit here writing this on Tuesday morning at 8 AM, the Western crew is here replacing the system and getting our house back to a comfortable home. I have been very impressed with this entire experience and fully recommend Western Heating and Air Conditioning to anyone and everyone who will listen!!”
- David M.
Trouble Shooting in Eagle, ID, 83616
“I have been a customer of Western for 45 years. Sam Jacobs came out to troubleshoot an upstairs zone that had only two vents for the furnace. Western installed the unit in 2015. It was so noisy due to air volume. Sam spent time to find a solution which was to add a damper at the furnace. I appreciate his insight and experience. He was a pleasure to work with and he is a good ambassador of your business. Please let him know I appreciate his work.”
- Kurt M.
Gas Line Installation in Garden City, ID, 83714
“We had Sam come this morning for a bid to install some additional natural gas lines. He was prompt and professional and alot of fun to talk to. It was clear he's got the experience and shared valuable information with us in explaining how the process would go. Sam is an asset to Western Heating! Thank you Sam for your help and quick attention to our questions.”
- Tracy H.
Air Conditioner Installation in Meridian, ID, 83642
“We worked with Sam J originally in identifying the right system. He was fantastic to work with and made us feel completely at ease with this large purchase. The installation went amazing with David C. So efficient and explained the set up so we would know what to look for or expect. Would highly recommend to anyone else and will absolutely be utilizing their services in the future!”
- Lauren N.
Air Conditioner Replacement in Meridian, ID, 83646
“Sam was very helpful and went over all of our options and explained all of them very pleasant and professional.”
- Robert S.