Doug H

Service Tech


Gas Furnace Repair in Boise, ID, 83702

“Doug was awesome. We had a control board replaced but it had been miswired and the furnace was acting odd. Doug was dispatched on the same day I called Western, which was great considering it was the week between Christmas and New Years. He was quick and extremely professional and knowledgeable- he had the problem diagnosed and fixed in a matter of minutes. My furnace has been purring since. Thanks so much!”

- Stephanie B.

Thermostat Repair in Boise, ID, 83716

“Doug was great. Very quick, explained the problem, and helped me trouble shoot my thermostat installation. First time I’ve contacted Western Heating and Air and they provided same day service. I’ll definitely use them again.”

- Nick P.

Gas Furnace Maintenance in Boise, ID, 83706

“after almost 20 years of living here in Idaho finally a competent, honest furnace person!!! I was starting to wonder”

- Mark D.

Gas Furnace Replacement in Boise, ID, 83706

“Doug was very thorough and helpful. He fixed our furnace promptly to prevent any inconvenience to us. He is kind and conscientious!”

- Linda S.

Gas Furnace Maintenance in Boise, ID, 83713

“Very thorough and friendly”

- Andrew J J.

Heat Pump Maintenance in Boise, ID, 83716

“Doug is THE best! Extremely knowledgeable, efficient and professional not to mention personable. I always learn something when he is here. Thanks Doug!”

- Elisa S.

Gas Furnace Replacement in Boise, ID, 83705

“I am thoroughly impressed with everyone who helped us with our emergent HVAC needs at our rental there in Boise. Literally everyone was expedient, professional, and conscientious throughout the interaction. You have my business!”

- R.J. S.

Gas Furnace Repair in Boise, ID, 83713

“My furnace stopped putting out heat and the temperatures outside are in the 20s so our house was very cold. I called Western Heating and Air with the assumption I would have to wait a few days to get someone to visit. I was pleased to hear that they would be able to come out today and would be called prior to them coming. I expected it to be later in the afternoon, but I received a call less than an hour later. They were on their way.
When they arrived they went straight to work, found what the problem was, and then presented options for solving the issues. They said they would be able to take care of it in a short amount of time if I chose to go ahead and do it. We agreed to one of the solutions and within a short amount of time, the furnace was fixed!
It was a fantastic experience because they were quick to respond to my urgent need, they clearly explained the problem and the possible solutions, then they were quick to fix it after a solution was agreed upon. I highly recommend using Western Heating and Air Conditioning.”

- Conner H.

Ductless Mini-Split Maintenance in Boise, ID, 83705

“Good advice, thorough investigation.”

- Todd H.

Gas Furnace Repair in Boise, ID, 83702

“Doug was thorough, explained everything, efficient, and our heat works, so successful (replaced control board). Thanks to Doug. Wonderful job.”

- Todd W.

Gas Furnace Maintenance in Boise, ID 83709

“Doug, and Joe, arrived on time, calling first, understood the issue, were diligent in responding and explaining, and were professional, courteous, and explained safety measures. I was impressed. Thanks!”

- Susan L.