Testimonials – Heat Pumps Articles

Heat Pump Maintenance in Caldwell, ID 83607

November 28, 2022

“Tracy was very familiar with our equipment and made adjustments to our system to maximize comfort and efficiency. Tracy was friendly and thorough. (Our dogs even liked him.) We'd love to have him back again.”

Continue Reading

Heat Pump Maintenance in Boise, ID 83709

November 10, 2022

“We bought our Carrier Heat Pump in 2012 from Western Heating & Air Conditioning and have had Blue Ribbon Maintenance every year since. Doug Harmon provided great service, explaining what he did and gave me some great suggestions for maintaining our system.”

Continue Reading

Heat Pump Maintenance in Boise, ID 83709

October 30, 2022

“Ryan was very helpful . I had several questions and he took the time to speak with me. He was very kind. I am very happy with Western and heating & air conditioning.”

Continue Reading

Heat Pump Installation in Nampa, ID 83644

October 11, 2022

“These techs did a fine job installing a heat pump-mini split. They were courteous, knowledgeable, and represented their company well. Definitely recommend!”

Continue Reading

Heat Pump Maintenance in Emmett, ID 83670

September 12, 2022

“Our tech, Joseph, called us while he was on the way and provided an exact estimate of his arrival. He was very neat, polite and answered all of our questions. We’d be happy to have him every time we need service on our unit.”

Continue Reading

Heat Pump Repair in Nampa, ID 83687

September 9, 2022

“Michael was very knowledgeable, polite and professional.”

Continue Reading

Heat Pump Replacement in Emmett, ID 83617

September 6, 2022

“On time, quick and efficient. Polite and thorough.”

Continue Reading

Heat Pump Repair in Boise, ID 83714

August 1, 2022

“Joe did an outstanding job. He was very patient and listened to my concerns. He quickly identified and fixed the problem. Joe was very curious and professional.”

Continue Reading

Heat Pump Replacement in Caldwell, ID 83644

July 21, 2022

“David was very prompt and arrived at the time he gave me. David and his associate worked very efficiently and very quietly. They cleaned up after they were finished and left nothing out of place. David answered my questions professionally and in a manner that I could understand. He made sure everything was working before…

Continue Reading

Heat Pump Maintenance in Nampa, ID 83651

July 12, 2022

“Service tech was friendly and performed annual CFH inspections on HVAC systems in a timely manner.”

Continue Reading

Heat Pump Repair in Boise, ID 83705

July 10, 2022

“I am always grateful for the amazing service given. They are polite, respectful and prompt. When Russ came and checked out my unit and was able to fix it right away which was a relief since summer has arrived, my animals and I was very uncomfortable before hand and it really makes me appreciate these…

Continue Reading

Heat Pump Maintenance in Eagle, ID 83616

July 6, 2022

“great job Dustin! Compressor housing looks like new.”

Continue Reading

Heat Pump Repair in Caldwell, ID 83644

July 6, 2022

“My service guy Michael Lotts was very friendly and courteous. He explained everything that he was doing in a manner that I could understand. He worked very efficiently and very neatly. Michael is a very good representative for Western Heating and Air.”

Continue Reading

Heat Pump Installation in Boise, ID 83713

June 24, 2022

“Fast on day service, my new furnace/heat pump works great!”

Continue Reading

Heat Pump Maintenance in Boise, ID 83709

May 19, 2022

“Zach Morell has been my preferred technician for the last several maintenance visits. He is always friendly and courteous, and takes the time to explain any issues.”

Continue Reading

Heat Pump Installation in Boise, ID 83709

April 2, 2022

“So far I am very happy with my heat pump. Everything looked great after my installation.”

Continue Reading

Heat Pump Maintenance in Emmett, ID 83670

March 9, 2022

“Doug called letting us know when he would arrive which was appreciated. He was very friendly and kept us updated on how the check-up was progressing. He cleaned our unit and put it through its paces to make sure everything was working properly. Right after our visit we received our invoice and odometer reading which…

Continue Reading

Heat Pump Maintenance in Eagle, ID 83616-5446

February 23, 2022

“A pleasure Mike was very personable and efficient Thank-you”

Continue Reading

Heat Pump Maintenance in Boise, ID 83703

February 22, 2022

“He was very pleasant and informative.”

Continue Reading

Heat Pump Maintenance in Boise, ID 83706

February 15, 2022

“On time, quick service, job well done”

Continue Reading

Heat Pump Repair in Boise, ID 83716

January 27, 2022

“Very professional service. The repairman Doug was very punctual and had the problem diagnosed and repaired in no time.”

Continue Reading

Heat Pump Maintenance in Boise, ID 83706

January 6, 2022

“Doug travelled all the way to donnelly to fix my faulty heat pump. Turned out, the settings were off inside the thermostat, causing the heat pump to shut off. Doug corrected the settings, explained them slowly to me, so I could remember and fix in the future if needed. He waived the service call charge.…

Continue Reading

Heat Pump Maintenance in Caldwell, ID 83607

December 22, 2021

“Joseph is a nice guy. Very professional and thorough.”

Continue Reading

Heat Pump Installation in Boise, ID 83716

December 16, 2021

“Travis does a great job and is very professional. 2nd install he has done for us. Will request him next time.”

Continue Reading

Heat Pump Maintenance in Nampa, ID 83651

December 10, 2021

“Honest and professional service”

Continue Reading

Heat Pump Maintenance in Meridian, ID 83642

November 19, 2021

“Nick is very good and professional.”

Continue Reading

Heat Pump Maintenance in Emmett, ID 83617

November 9, 2021

“Technician was on time. Introduced(ID) himself. Asked if we had any questions or concerns before he started . Briefly went through the procedure check list with each unit. Asked about water source to use and any other info on the fence, yard, animals. After completion he went through check list of maintenance items and asked…

Continue Reading

Heat Pump Maintenance in Boise, ID 83706

November 8, 2021

“Bob is always professional and efficient. He does a thorough inspection and keeps me apprised of any issues.”

Continue Reading

Heat Pump Maintenance in Garden City, ID 83714

November 2, 2021

“Ben was knowledgeable and professional.”

Continue Reading

Heat Pump Maintenance in Nampa, ID, 83686

October 25, 2021

“Joseph performed the Fall maintenance service on our electric furnace and compressor in a very thorough manner. I was very pleased with him and look forward to having him complete the A/C maintenance service in the Spring.”

Continue Reading

Heat Pump Repair in Boise, ID, 83709

October 15, 2021

“Russ has been taking care of our furnace for years now. He always is very professional and does an excellent job. We highly recommend him. Ken Eldredge”

Continue Reading

Heat Pump Maintenance in Emmett, ID, 83670

October 12, 2021

“We received several emails prior to our appointment, including one with a photo of our service tech, which is appreciated. Our tech arrived earlier than expected, was very helpful and made one suggestion on how we could protect our unit from power surges. He cleaned up after himself and made sure the thermostat was back…

Continue Reading

Heat Pump Maintenance in Boise, ID, 83705

October 4, 2021

“Satisfied with service”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83716

September 30, 2021

“Nick C did a great job. He was professional the whole time he was at my house. Nick did a great job of explaining a few things to me about my system! I appreciate the service that I get every time someone comes to my house. I appreciated that he wore a mask! Thank you!…

Continue Reading

Heat Pump Maintenance in Boise, ID, 83706

September 25, 2021

“Zack V.and Jared W. arrived when they said they would, did a great job, in and out! Would recommend Western Heating for your furnace needs.”

Continue Reading

Heat Pump Repair in Boise, ID, 83709

September 23, 2021

“Excellent professional service!”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83716

September 9, 2021

“As usual, very professional.”

Continue Reading

Heat Pump Maintenance in Meridian, ID, 83646

September 3, 2021

“It was refreshing to have someone who likes kind and knowledgeable.”

Continue Reading

Heat Pump Installation in Nampa, ID, 83651

August 26, 2021

“Thank you so much !! Your guys did an awesome job and worked a full day on getting my new system installed, they were courteous and very professional .”

Continue Reading

Heat Pump Replacement in Boise, ID, 83706

August 16, 2021

“I highly recommend Western Heating and Air; all of their technicians are fantastic and very knowledgeable. They are able to quickly diagnose and fix any HVAC problem. Tommy and Scott did excellent work replacing our entire heat pump and A/C system. They were thorough and efficient, and a real pleasure to work with. Doug quickly…

Continue Reading

Heat Pump Maintenance in Caldwell, ID, ID 83607

July 28, 2021

“Our technician, Joseph V. was great to work with. He listened to our request, and proceeded in a professional manner. He was very thorough, explaining each step as he went along. He was also very friendly (even our two puppies liked him.) We have been with Western since we built our home nine years ago.…

Continue Reading

Heat Pump Maintenance in Boise, ID, 83712

June 1, 2021

“Dustin is an efficient, easygoing, knowledgeable technician.”

Continue Reading

Heat Pump Maintenance in Eagle, ID, 83616-5446

May 28, 2021

“Thank you! Dessa was most professional and efficient, Thank-you”

Continue Reading

Heat Pump Installation in Meridian, ID, 83642

May 25, 2021

“Both men were very professional from the start. They arrived on time and worked steadily until the job was done. Neither of them minded my 6-year-old’s questions or supervision by our yellow lab, which I appreciated. Brenan gave me a “tour” of the new furnace. I’m really happy with how things look and so far,…

Continue Reading

Heat Pump Repair in Garden City, ID, 83714

May 17, 2021

“Dessa was on it! A relay switch was blown out and wires melted. She replaced relay and rewired. Great job and service. Thank you!”

Continue Reading

Heat Pump Replacement in Star, ID, 83669

April 28, 2021

“Drew and Jared (one of the two Jared’s “checked”!) were here right on time Tuesday AM. I have to say they worked “hard” virtually all day including getting in the crawl space and on top of the roof and continued without taking a break best I could tell. They were hard working the entire time,…

Continue Reading

Heat Pump Maintenance in Boise, ID, 83709

April 8, 2021

“Excellent work. Great with customers”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83716

March 31, 2021

“Bob R was prompt, efficient, and friendly. As always.”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83706

March 25, 2021

“Joe was great and very knowledgeable. He did a great job explaining to me what he did.”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83709

March 24, 2021

“I was very pleased with Nolan’s completion of the Blue Ribbon cooling service today. He explained what he was doing and appeared to do a very thorough job.”

Continue Reading

Heat Pump Installation in Eagle, ID, 83616

March 18, 2021

“The whole crew was friendly, congenial and efficient”

Continue Reading

Heat Pump Installation in Nampa, ID, 83686

March 11, 2021

“Travis and Travis got here right on time this morning. They explained the installation and what they would be doing, making sure I understood everything before starting. The install went very well. Clean-up was extremely thorough. They left our garage cleaner than it was before they got here. They explained how everything worked and how…

Continue Reading

Heat Pump Maintenance in Emmett, ID, 83617

March 3, 2021

“Very satisfactory appointment. Enjoyed talking to Zach. Thumbs up!”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83706

February 9, 2021

“Efficient and thorough maintenance. Appreciate the reminders for Blue Ribbon Maintenance service.”

Continue Reading

Heat Pump Maintenance in Caldwell, ID, 83607

February 8, 2021

“Our technician, Todd, was a pleasure to work with. He was efficient and thorough. And he was a friendly guy. He insisted on wearing a mask, gloves and booties. Western installed our system when we built our home nine years ago. Every interaction we’ve had with Western has been a positive experience.”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83706

February 7, 2021

“Very experienced!”

Continue Reading

Heat Pump Repair in Boise, ID, 83705

January 29, 2021

“Dennis came out first to evaluate the problem and was very thorough, professional, and reassuring. He said they would “take good care of us,” and they did. Bob came the next day and was great. He didn’t stop until he found the actual problem, and then repaired it. We could not have received better service…

Continue Reading

Heat Pump Replacement in Boise, ID, 83704

January 26, 2021

“I had a new HVAC system installed 6 hrs ago with a different company. It was nothing but a nightmare and money pit. Your company came in and reassured me and made replacement painless. It was such a relief knowing that my nightmare is over. Your staff was kind and knowledgeable”

Continue Reading

Heat Pump Installation in Caldwell, ID, 83607

January 19, 2021

“My new heat pump was installed today. The workmanship was very clean and neat. The system works super well. They treated my high end equipment with love. Very much appreciated.”

Continue Reading

Heat Pump Maintenance in Emmett, ID, 83617

January 7, 2021

“Semi-annual checkup; very pleasant encounter; easy to talk to; enjoyed our conversation. Technical issues discussed and resolved. Excellent!”

Continue Reading

Heat Pump Repair in Boise, ID, 83709

December 23, 2020

“5 stars”

Continue Reading

Heat Pump Maintenance in Garden City, ID, 83714

December 17, 2020

“Dustin was very efficient, polite and friendly.”

Continue Reading

Heat Pump Maintenance in Caldwell, ID, 83607

December 15, 2020

“We love Todd. We are confident in his expertise and knowledge in working on our equipment.”

Continue Reading

Heat Pump Repair in Nampa, ID, 83686

December 11, 2020

“Very friendly and professional. Great work at a reasonable price.”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83709

December 10, 2020

“Dessa was awesome – thank you.”

Continue Reading

Heat Pump Maintenance in Boise, ID, 83716

December 10, 2020

“Doug is THE best! Extremely knowledgeable, efficient and professional not to mention personable. I always learn something when he is here. Thanks Doug!”

Continue Reading

Heat Pump Maintenance in Eagle, ID, 83616

December 9, 2020

“Dustin did a great job”

Continue Reading

Heat Pump Replacement in Nampa, ID, 83687

December 1, 2020

“Kevin had to wait for the pump to arrive. Did a nice speedy job once the pump arrived.”

Continue Reading

Heat Pump Repair in Boise, ID, 83714

November 28, 2020

“Thank you”

Continue Reading

Heat Pump Repair in Boise, ID, 83714

November 28, 2020

“Dessa always does a great job. She is patient and explains everything we ask about. She is also thorough.”

Continue Reading

Heat Pump Repair in Nampa, ID, 83687

November 25, 2020

“Biar was very knowledgeable and proficient. Very pleasant personality.”

Continue Reading