Testimonials – Air Ducts Articles
“I called Western on Monday morning and requested Dustin to return and replace the duct fan motor that was previously recommended to be replaced. Western scheduled Dustin for the work on Tuesday afternoon. Dustin called to say was about 30 minutes away at 12:30. Dustin arrived on time and proceeded with the fan motor replacement.…
Continue Reading“Scott was exceptionally nice explained all the work he was doing and was a pleasure to have in My Home!”
Continue Reading“We had a problem with noise from one return vent. The other return vent covers never got dirty. We had the ducts cleaned 3 times, a new HVAC system installed, and a couple repair calls. No one could figure out the problem. Scott C found it – a huge chunk of insulation was blocking 2…
Continue Reading“We were pleased with the service and we appreciate how your company communicates so well with the customers!”
Continue Reading“Great, thorough job TomWoodall”
Continue Reading“Positive, professional, on time”
Continue Reading“Scott Croft was knowledgeable, punctual, and did a really detailed job on our ducting, vents, and cleaning everything out. I would absolutely use and recommend western heating and air in the future.”
Continue Reading“Very nice and professional. Thank you!”
Continue Reading“Scott and Andrew were awesome, they worked around us working-from-home and navigated our needs to prevent disruption to our daily while still getting the work done. They were courteous and friendly. They worked efficiently and performed an awesome job.”
Continue Reading“He did a very good job and explained what he was doing”
Continue Reading“Great job!”
Continue Reading“Louis was incredibly professional, genuine, competent and just an all around nice guy!”
Continue Reading“Scott C. performed a dryer vent cleaning & was excellent throughout the process. He was very attentive in his explanation of the work and in giving advice on a variety of smaller things, from how to better position my dryer for efficient venting, approaches for pest control, and how to assess when it might be…
Continue Reading“Steven and his partner (I do not remember his name) arrived on time and reviewed the location of all ducts, furnace and crawlspace access with me. I then left for a couple of hours while they completed the work. When I returned they were done and in the process of putting their equipment back in…
Continue Reading“So friendly and helpful and very friendly with the dogs. He was very professional and went the extra mile to get our parts ordered that day and installed. Very impressed with his service.”
Continue Reading“Ryan and his right-hand man did a great job. Courteous, prompt and professional. We will be calling on them again to do maintenance on our furnace and ducts again. Much Appreciated.”
Continue Reading“Ryan was very pleasant. He explained everything he was planning to do and why, along with helpful tips I do on my own to keep the ducts cleaner.”
Continue Reading“Russj did a thorough, totally professional job when he checked the duct work in both the crawl space and attic. He was careful to listen to the inspection issues at hand, and he then addressed them. I can't recommend him and Western highly enough.”
Continue Reading“I really did not know exactly what to expect when having my air ducts cleaned, as a couple of friends had shared their horror stories with me. One of those friends said next time she would go with Western, Jim's, or Capital City. I called all three, and it was Chris from Western who was…
Continue Reading“We couldn't be happier with Western! Jason came over on a Saturday, after shuffling his schedule, and took care of our repairs with very little stress on us. He was extremely pleasant to talk to and very friendly to deal with. What we thought was going to be some major repairs, turned out to be…
Continue Reading“Rolando was awesome. Extremely helpful and very friendly :)”
Continue Reading“Scott did a great job cleaning our heating ducts after construction. He was very professional and very efficient. Scott showed us an amazing amount of construction debris he pulled from the ducts. WOW! Well worth it!!”
Continue Reading“Scott was very professional. Came in got everything done in a timely manner. Made sure everything was back in place. Excellent job”
Continue Reading“Technician was prompt and courteous, got right to work, and competently repaired the problem duct.”
Continue Reading“John came on time and took only 30 minutes to repair the ductwork under the house. Very professional and courteous.”
Continue Reading“Scott was very professional and personable…..you should be proud that he is an employee of Western….I would ask for him again….”
Continue Reading“Dustin F is marvelous!”
Continue Reading“Scott was very professional and polite. He fully explained the complete process and the probable time it would take to complete the service. We gratefully appreciate his work ethic.”
Continue Reading“Scott was a wonderful and professional representation of your company. He arrived on time, was polite and courteous through the entire visit and did a fantastic job during his time at our house. I won’t hesitate to continue to use Western for my future HVAC needs.”
Continue Reading“Very professional, very thorough. I would recommend this duct cleaning service to everybody.”
Continue Reading“Scott & Ryan did an excellent job. Professional, efficient and very capable. And friendly. It was a pleasure to have them improving our home!!!”
Continue Reading“Scott arrived exactly on time following a phone call telling us he when he would arrive. He was very fast yet courteous and answered all questions. Scott was unable to clean our air returns because the installers of the original HVAC did not provide access necessary to clean the return ducts. He explained what work…
Continue Reading“Excellent service; Nick was able to identify and fix the problem immediately. Also checked the filter in the HVAC unit and found the filter was dirty. I asked to replace it. I could not be more satisfied with the honesty and competence of the service call.”
Continue Reading“As always, Scott and Jake were great. They do great work and are extremely professional. They are worth every penny. Thanks”
Continue Reading“Jason was professional, competent, and friendly. He performed the work quickly and made sure to ask if I had any questions. Would recommend.”
Continue Reading“Scott C and Jake were awesome, they cleaned our ducts, they were very professional, answered all our questions… we’ve been with Western for over 30 years always happy with your service….thank you.”
Continue Reading“Punctual, professional and efficient. All you could ask for, thanks!! Already recommended to another person!!!”
Continue Reading“David and John were competent, friendly, and great representatives of WH&AC. We had a Phenomenal Air unit installed into the duct per Doug H's suggestion. We love Western Heating & Air Conditioning and everyone on the staff is wonderful in which to do business!”
Continue Reading“Scott and partner arrived on time (actually a little early). They planned what each one would do and did their job well. Very professional. Thank You Western Heating and A/C.”
Continue Reading“Top-notch duct cleaning by Scott and Jake–thorough, careful, efficient, and highly skilled. These personable individuals are welcome in our home during this difficult time of the pandemic.”
Continue Reading“Excellent experience with Jake and Scott here for a a duct cleaning. Straight forward and courteous, and Scott gave me many details about our system that will be helpful for the future. Thanks!”
Continue Reading“Scott was very professional and informative about what he was doing. Both Gentlemen were very good and seemed to know what they were doing.”
Continue Reading“Jake and his work partner were most courteous and professional. They kept me informed and explained the process to me. Much appreciated”
Continue Reading“I couldn’t have been more happy with the service! Dryer vent was cleaned out and an overall I specific was done. Any recommendations for any possible future concerns were advised, which was very helpful. Everything was done quickly & efficiently and very neatly. Highly recommend!”
Continue Reading“Very professional and pleasant! Can’t wait to see the benefits of having the ducts cleaned as they sure needed it!”
Continue Reading“Jeremy and Drew were professional in their work and courteous throughout the job. They did great clean work.”
Continue Reading“Both men were very courteous and friendly and did a great job of cleaning and sanitizing our ducts. They answered all our questions.”
Continue Reading“Scott was very thorough and conscientious about how he completed the job – checked in with me from time to time about questions he had or things he wanted to show me regarding our vents. I really felt confident that our vents are as clean as they could possibly be! Scott was very professional and…
Continue Reading“Scott was very friendly and respectful. He cleaned up at the end of his work.”
Continue Reading“Scott and his assistant, Brody, were just excellent and very careful. I noticed a difference in the flow as soon as they turned on the furnace power. I will always recommend you to my family and friends Lois”
Continue Reading“I cannot speak highly enough about the service Scott provided in cleaning the air ducts in my manufactured home. Scott’s knowledge and attention to every detail unique to my older home eliminated all concerns I had about the process. He was respectful to my property as well as to me as an elderly person. He…
Continue Reading“Scott was do very nice . Cleaned up after himself. He got the job done and I appreciate it , Job well done . I would recommend him to any one . Thank you Scott”
Continue Reading“Zach tested the zones and explained that the dampers sometimes bleed a bit of airflow when in the closed position. Probably didn’t notice it with heat but did with AC. Said the dampers were likely fine and recommended not replacing. We can work around this. Very clear and professional.”
Continue Reading“Scott and Jake did a great job! Very professional and thorough. Thank you!”
Continue Reading“Very impressed by Western Heating, from Tori in the office to the team that came and cleaned our ducts. Western also did all of the HVAC in our new construction and did a fantastic job!! Highly recommend!”
Continue Reading“Fantastic service as always”
Continue Reading“Duct cleaning was done with little disruption. Scott kept us informed as the work was done. We’re completely satisfied.”
Continue Reading“The technicians arrived promptly this morning and went right to work. They were efficient, thorough, careful and considerate. Both observed good Covid-19 safety protocols. The job was finished in a timely fashion.”
Continue Reading“Scott and Jake were total pros and explained everything thoroughly throughout the duct-cleaning process. Friendly, hard-working dudes who were respectful of my home and I’ll be happy to recommend Western in the future!”
Continue Reading“The three Western Heating guys came to the house to replace our heating ducts under our house. They were very courteous, clean, and took the time to explain what they did. They were in and out in a timely manor.”
Continue Reading“Both guys were very professional & did a great job. Much appreciated. Thanks Stan”
Continue Reading“Great service! Timely, polite and clean.”
Continue Reading“I was very pleased with the service I received. Travis and Travis did excellent work. Very courteous, respectful. If I ever needed additional services from your company, I would request those 2 gentlemen time and time again. Thanks so much for what you did for me.”
Continue Reading“had the ducts cleaned by Western today and I was very satisfied with the work done and felt that it was an extra mile effort. Had it done several years ago and there is not comparison to the attention to detail that was apparent from the Western guys. They were very thorough and explained in…
Continue Reading“Passed along from our framer on site: Please tell Sam “Thank You” to him and his guys. They did a great job & thanks for cleaning up their mess! He had them also reduce the air return grills in den/kitchen so they weren’t so obscenely large….”
Continue Reading“Scott and Jake were excellent! Today we had our flex ductwork replaced and total house flex ductwork cleaned. Both Scott/Jake were professional, on time from start to finish they showed concern for our feelings. They did a complete clean up after the job was done. We would not hesitate to use both of them again…
Continue Reading“These guys did a great job, from the quote to cleaning up. Good price, friendly, professional, wore masks, worked with me in detail to get vents where I wanted them. Very strongly recommend them!”
Continue Reading“I had an a/c duct right above my desk that was making me crazy with the noise and the amount of air it was moving. Jared was right on time, had a creative fix, and was amazingly efficient. The Western team is awesome! Thank you!!”
Continue Reading“Great guys!!! Came in and explained the process and answered all questions!!! Thanks!!!”
Continue Reading“Very good service, made sure what was going on.”
Continue Reading“Both Scott and Jake were very thorough and professional in cleaning our furnace’s duct work system. They explained everything expertly and did an amazing job… very pleased.”
Continue Reading“Scott and Josh did a great job. They cleaned out our ducts and furnace. Their attention to detail is terrific. I also really appreciated the feedback on what they found after the service. They also took the time to explain the process to me. I appreciated that. They made our system clean and overall much…
Continue Reading“Scott T and team did a fantastic job. They were friendly, quick and efficient. They displayed a professional attitude. I would recommend them and Western for any HVAC needs.”
Continue Reading“These three dudes did an amazing job on the install of our new HVAC and duct sealing. They were extremely professional and did some top notch work! They had to endure extremely cold temperatures for the entire install and spent a great deal of time in our crawl space making sure everything was hooked up…
Continue Reading“Jake & Scott were great today for the air duct cleaning. They arrived on time, coordinated parking with the construction happening outside my house, clearly explained to me what steps they were taking, and were very personable during the time spent at the house. Very much appreciated!”
Continue Reading“John was friendly, polite and answered all my questions. He and his partner went to work, got the job done in the time frame they stated and left things clean. I could not have expected more and am happy with the service.”
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