Doug H.

Doug

Doug H.

Service Tech

128 Reviews

Gas Furnace Maintenance in Eagle, ID 83714

“Doug was very thorough and took his time with all and reviewed everything that was completed. Thanks, great service as always!”

- Michael S.

Heat Pump Maintenance in Boise, ID 83705

“Doug is the ultimate professional.”

- Pence F.

Gas Furnace Maintenance in Boise, ID 83716

“Good job”

- Curt C.

Electric Furnace Repair in Boise, ID 83616

“As a former machine mechanic I could tell immediately that Doug knew exactly what he was doing.”

- Eric G.

Gas Furnace Maintenance in Meridian, ID 83646

“This is the first time we were selected for an audit. Doug arrived on time and was very efficient. Great customer support.”

- Dennis M.

Ductless Mini-Split Repair in Boise, ID 83713

“We were having problems with our mini split, Western Heating sent Doug Harman to the rescue! I'd heard good things about Doug but never had him in our home. I see why he's one of Western's top-rated techs. He was friendly, efficient, gave upfront pricing to fix what was wrong, and then bam! The unit now works better than it did when it was new. Thank you so much, Doug and Western!

Danielle”

- Danielle C.

Air Conditioner Repair in Boise, ID, 83706

“Amazing service. Very speedy and professional. Also amazed same day service. I am cool again!”

- Sarah C.

Air Conditioner Repair in Boise, ID, 83706

“Doug is a true professional and works hard to diagnose problems. He explains everything he is doing. He also has a very nice demeanor.”

- andrea e.

Air Conditioner Repair in Boise, ID, 83704

“Knowledgeable and more importantly honest. And, they changed a fair price. Would highly recommend them. If you don’t use Western Heating & Air you’re not getting the best!”

- Shawn D.

Geothermal Heat Pump Repair in Eagle, ID, 83616

“We have a Water Furnace and know this equipment is not widely understood and therefore often difficult to recognize what is wrong. Western has always taken good care of us.
Doug Harmen recognized what was wrong, knew which part had to be ordered, and was able to repair it. We were without air conditioning for only two days.”

- Dale W.

Air Conditioner Maintenance in Boise, ID, 83716

“Doug has been to our home many times and as always is prompt, courteous, friendly, and efficient. He thoroughly tried to solve our issue and went the extra mile.”

- Bob B.

Air Conditioner Maintenance in Boise, ID, 83709

“Was very pleased with the service. I recommend this company and plan to use them again.”

- Susan D.

Water Heater Replacement in Boise, ID, 83709

“I like how both are very knowledgeable upon their jobs. Thanks for installing the new water heater.”

- Ali J.

Air Conditioner Maintenance in Boise, ID, 83712

“Doug found the problem, a clogged drain, immediately and fixed it promptly. Within 30 minutes he had left and my leak was fixed!!

Super friendly and professional!!!”

- Nic C.

Air Conditioner Maintenance in Boise, ID, 83706

“As always, Doug is prompt, thorough, and a pleasure to speak with. He answered all my questions and has the system ready for this summer.
Thank you again!
Gary B”

- Gary B.

Water Heater Replacement in Boise, ID, 83704

“Doug and his apprentice did a great job on our new water heater. Really appreciated their professionalism in answering all our questions and showing us what we need to know for maintenance and troubleshooting.”

- Joseph G.

Gas Furnace Maintenance in Eagle, ID, 83616

“Doug is friendly, professional, and a genuinely nice guy. He’s very thorough and makes sure that his trainees do a good job and he explains everything that they’re doing to me.”

- Dave T.

Air Conditioner Installation in Boise, ID, 83702

“I meant to post a review last week but after ANOTHER weekend of record-setting temperatures in Boise I could not let it go any longer– I am super happy with the service I received from all the folks at Western Heating and Air. My Air Conditioner died, and I had a service call from Doug H. He provided all of my options with professionalism and was very kind to help me grasp that my 28-year-old system really needed to be retired. It was basically replacing the failed part or replacing the system, and it was pretty obvious which was the better investment, but they never pushed anything on me. Sam J. was the Project Manager who came out to do the situational assessment and is very personable, and after having been at Western since 1994, is an extremely trustworthy advocate for the company. He explained things, gave me great advice, and included in the bid some modifications to the existing pipes and ducts to make servicing the system WAY more accessible in the future. Sam also talked to me about the many financing options available and I began to feel much more comfortable with the choice to have a new system installed. Shannon was able to schedule the installation in a super quick turnaround as there was another heat wave heading my way.
Josh J. and Serge R. were my install guys and they also were very professional, worked hard, and were so pleasant to work with. And they also explained ALL the things, which I really appreciated. Chris walked me through the financing and made it pretty painless.
I have had the new system for a week now, a HOT week, and it runs like a champ. I am SO thankful!
The whole team at Western Heating and Air is A+++++ in my book- they just made it so easy and I just wish I had the words to express how much I appreciate them all. I would definitely recommend them to anyone with a heating or cooling issue!”

- Stephanie B.

Air Conditioner Maintenance in Eagle, ID, 83616

“Doug is excellent and an asset to Western Heating and Air Conditioning. He is very knowledgeable, efficient, professional, and a very nice man. We know that when he works on our three air conditioners, they will work and be dependable. Thank You, Doug.”

- Rick and Margaret F.

Gas Furnace Maintenance in Boise, ID, 83712

“Prompt and polite, did an excellent job cleaning everything, fixed a problem switch. Happy to have him back any time.”

- Carolyn E.

Air Conditioner Maintenance in Boise, ID, 83706

“Doug H. performed annual maintenance on my A/C unit. Very thorough and professional service – as always from this technician. Unit is 10 years old and Doug performing periodic maintenance keeps unit performing at peak efficiency and reliability. I highly recommend Western Heating & Air and Doug H. to perform all your HVAC service.”

- Dan B.

Air Conditioner Maintenance in Boise, ID, 83706

“Doug and his son were a pleasure. They were both very personable and showed a lot of confidence in knowledge of the job.”

- Jeanne C.

Gas Furnace Repair in Boise, ID, 83704

“Doug was very knowledgeable and easy to deal with. He explained everything he was doing, and corrected several problems left behind from another local company.

I was very happy with his service to our furnace.”

- Mark W.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug was very professional, courteous and informative during the gas furnace service. An excellent employee.”

- Martha R.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug H was great, pointed out some issues with our furnace, cleaned some components and replaced filter.”

- Ken M.

Heater Maintenance in Boise, ID, 83716

“Was very helpful.”

- Virginia P.

Gas Furnace Repair in Boise, ID, 83706

“Doug was very prompt, professional and informative. We were very happy with his service. We look forward to working with him in the future.”

- Diane K.

Gas Furnace Maintenance in Boise, ID, 83706

“Very thorough. Listened to all my questions and concerned and attempted to address. Very professional. Excellent Service.”

- Dan Q.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug was very efficient and gave me a complete breakdown of everything he did today.”

- Roma H.

Gas Furnace Maintenance in Boise, ID, 83705

“Doug and Ken did an outstanding job of servicing our HVAC and other equipment under our Platinum Service Plan. It gives us a great deal of comfort and confidence knowing that our equipment is operating in top condition and will continue to provide the heating and cooling we depend on for safety and comfort.”

- Mark P.

Air Duct Maintenance in Boise, ID, 83702

“So friendly and helpful and very friendly with the dogs. He was very professional and went the extra mile to get our parts ordered that day and installed. Very impressed with his service.”

- breanna t.

Gas Furnace Repair in Meridian, ID, 83646

“Doug quickly diagnosed the problem and corrected it.”

- James S.

Air Handler Repair in Boise, ID, 83706

“Doug was friendly and efficient in his work. He explained what he was doing and made recommendations to help handle future issues. I appreciated that you were able to get a technician out sooner than expected.”

- Kathy C.

Gas Furnace Repair in Boise, ID, 83706

“Doug quickly diagnosed the problem–a failed condensate pump causing the furnace to shut down and not provide heat.

He replaced the condensate pump and the furnace is now back in service providing much appreciated heat on this cold day.

Service response was prompt, professional and trustworthy, as usual.

Thank You!”

- Les G.

Ductless Mini-Split Repair in Boise, ID, 83716

“Doug was prompt and found the issue right away – he is always thorough, professional and courteous. Great service!”

- Tammy J.

Gas Furnace Maintenance in Boise, ID, 83702

“Doug is uber knowledgeable and willing to share information in a clear, understandable way. His pride in doing the best job possible is obvious. Super personable and super competent in HVAC systems.”

- Jeanne B.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug was here to over see a new tech today. I like Doug because of his experience and friendliness. Good to see he is supervising the new guys coming in! Alway a good job done here! 👍🏼🤗”

- LuAnn C.

Gas Furnace Repair in Eagle, ID, 83616

“Professional diagnostic. Found nothing wrong. So for that, honest!”

- Kamala R.

Heat Pump Maintenance in Boise, ID, 83709

“We bought our Carrier Heat Pump in 2012 from Western Heating & Air Conditioning and have had Blue Ribbon Maintenance every year since. Doug Harmon provided great service, explaining what he did and gave me some great suggestions for maintaining our system.”

- Timothy H.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug and his apprentice Ken were terrific.
Maintenance check performed promptly and professionally. Ken is a great addition to Western!
Thank you again.”

- Gary B.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug and his apprentice Ken were terrific.
Maintenance check performed promptly and professionally. Ken is a great addition to Western!
Thank you again.”

- Gary B.

Gas Furnace Repair in Boise, ID, 83705

“It was a good experience polite, on time, very professional!”

- Marlene S.

Gas Furnace Maintenance in Boise, ID, 83716

“Professional, exceptional service.”

- Bob M.

Gas Furnace Maintenance in Boise, ID, 83712

“Our technicians were Doug and Donald, I don't see Donald's name on the list. They were excellent, did a through job, explained everything, and help me plan for next year's service. Both of our HVAC units were serviced, AC and heater.”

- Bersy K.

Gas Furnace Maintenance in Boise, ID, 83706

“As always your guys are thorough, knowledgeable, clean, friendly. I am always very satisfied with whoever you send. You should be very proud of your guys and the service they provide. As always on time and appreciate them letting me know when they will arrive. Thank you, warm regards”

- Betty M S.

Air Conditioner Repair in Boise, ID, 83706

“Doug was very knowledgeable
He diagnosed the problem and got the AC up and running within the hour”

- Rick F.

Air Conditioner Repair in Boise, ID, 83705

“Doug came out on Sunday, near 5 o'clock. He had an excellent "let's get this fixed" attitude and was very personable. He went right to work and had our A.C. unit running smoothly in no time. What a great experience. We're thankful Doug was available to service our A.C.

Thanks!”

- Chris H.

Air Conditioner Repair in Boise, ID, 83703

“Doug came out to fix my air conditioner. He was professional, knowledgeable, and prompt. I highly recommend Doug from Western Air!”

- Julia M.

Air Conditioner Repair in Boise, ID, 83705

“Very professional and efficient. Got me up and running quickly”

- Phil S.

Air Conditioner Maintenance in Boise, ID, 83716

“Great group of folks. Summertime heat has them running everywhere 24/7. They make sure to make plans work as times changed. Doug was the tech we had and did a great job in explaining, professionalism and getting the unit back online. We have a older but didn't face him with getting it worked out.
Thanks.”

- Brian F.

Air Conditioner Repair in Boise, ID, 83702

“Doug is always so responsive to any issues at our Airbnb property. Plus we appreciate his initiative in providing suggestions to avoid future problems.”

- Debbie W.

Air Conditioner Repair in Boise, ID, 83702

“Doug was very knowledgeable and friendly. Fixed pir AC in fifteen minutes and showed up how to keep our house more evenly cooled.”

- Amy A.

Air Conditioner Repair in Boise, ID, 83706

“Doug was knowledgable, professional, efficient and friendly.”

- Patricia H.

Air Conditioner Maintenance in Boise, ID, 83702

“Doug was quick, professional, and a pleasure to work with. We are very happy with his service.”

- Patrick C.

Air Conditioner Repair in Boise, ID, 83713

“Doug’s demeanor and professionalism was Beyond reproach. His knowledge and explanation of diagnostic findings was easy to understand and his recommendations were excellent. His advice was excellent giving the home owner decisions for long and short term repair decisions . Definitely an asset to western heating and air.”

- Steve P.

Air Conditioner Maintenance in Boise, ID, 83703

“Doug is always so nice and professional. He explained the services he performed, and completed the service in a timely fashion.”

- Sally C.

Air Conditioner Maintenance in Boise, ID, 83706

“Doug was very thorough and gave us useful information on our system and possible upgrades.”

- Steven B.

Air Conditioner Maintenance in Boise, ID, 83706

“Service was thorough and reassuring.”

- Linda S.

Air Conditioner Maintenance in Eagle, ID, 83616

“Regular service on AC. On time. Well trained, obviously experienced, knowledgeable. Good communication. Very helpful. Also did a trouble shoot on a fault code on gas furnace, and solved it in the same trip. I am quite satisfied with the service and attention to detail. Doug Harman left the equipment in tip top shape.”

- Jay Y.

Water Heater Installation in Boise, ID, 83709

“Doug was very professional answered all of our questions and kept us informed as the process was moving along.”

- Pat M.

Air Conditioner Maintenance in Boise, ID, 83702

“All went very well. Tech was willing to put on mask. He showed me the darker filter and procedures to service the unit.”

- Doreen S.

Geothermal Heat Pump Maintenance in Garden City, ID, 83611

“Doug is a professional and has a wonderful disposition when visiting with us. He is thorough and doesn’t mind the dumb question. I appreciate the service we received from him specifically.”

- Greg M.

Heat Pump Maintenance in Emmett, ID, 83670

“Doug called letting us know when he would arrive which was appreciated. He was very friendly and kept us updated on how the check-up was progressing. He cleaned our unit and put it through its paces to make sure everything was working properly. Right after our visit we received our invoice and odometer reading which we like to keep in the event of any warranty work in the future.”

- Barbara S.

Heat Pump Maintenance in Boise, ID, 83703

“He was very pleasant and informative.”

- Kathy B.

Gas Furnace Repair in Boise, ID, 83706

“Prompt and professional. Fixed the problem.”

- Jamie L.

Gas Furnace Maintenance in Boise, ID, 83702

“Punctual, knowledgeable, thorough, personable, friendly. Great experience!”

- Deborah S.

Gas Furnace Replacement in Boise, ID, 83705

“Best HVAC company in the state. You guys were here immediately and had my furnace fixed within 20 minutes. Could not be happier. I’m a customer for life.”

- Tim W.

Heat Pump Repair in Boise, ID, 83716

“Very professional service. The repairman Doug was very punctual and had the problem diagnosed and repaired in no time.”

- Eric G.

Gas Furnace Maintenance in Boise, ID, 83709

“I have had Western in the past and have always had excellent service.
Today Doug was my technician and he didn't disappoint. He was very knowledgeable and professional. I would recommend Western and Doug any time.”

- Holly J.

Electric Furnace Repair in Boise, ID, 83714

“Doug came to our house, and fixed the heating issues with our furnace. He was professional, courteous, and knew exactly what he needed to do. We are so pleased he made the trip up here and fixed the problem. Western Heating and Air Conditioning in my view is the go to for hearing and air conditioning issues! We tried several times to get help and was turned down each and every time. If you need help, they are the ones! Thanks again Doug!!! Mike S. 👍”

- Michael S.

Heat Pump Maintenance in Boise, ID, 83706

“Doug travelled all the way to donnelly to fix my faulty heat pump. Turned out, the settings were off inside the thermostat, causing the heat pump to shut off. Doug corrected the settings, explained them slowly to me, so I could remember and fix in the future if needed. He waived the service call charge. It was unneeded, but very appreciated. Thank you western!”

- Tom C.

Gas Furnace Repair in Nampa, ID, 83651

“After hour call, he came very quickly, fixed the problem and was extremely nice. Thanks”

- Cathi B.

Gas Furnace Maintenance in Boise, ID, 83706

“Doug Harman performed our Blue Ribbon furnace maintenance. We always ask for him, for his knowledge and for his personality. He's a first-rate technician and a great guy to boot. Our equipment is always in top condition as a result.”

- Steve F.

Gas Furnace Repair in Boise, ID, 83709

“Excellent service on a short notice. Doug was extremely courteous and friendly, and diagnosed the problem quickly. The price for service was what was explained to me before hand, and was what I had expected. I will be using Western's services in the future for check ups on both the heating and AC.”

- Stephen B.

Gas Furnace Maintenance in Boise, ID, 83716

“Thanks Doug. Friendly, professional and thoughtful.”

- Terry A.

Furnace Repair in Eagle, ID, 83616

“Doug did an outstanding job in identifying the problem and the fix. He was thorough and made
a clear explanation to us.”

- Tricia S.

Gas Furnace Maintenance in Boise, ID, 83713

“Doug is the most knowledgeable HVAC professional I've delt with, and he is very good at explaining operations and issues. We've been very happy with all of the Western HVAC personnel that we've delt with, but Doug's explanations, patience, and efficiency are the best! Thank you very much!
Randy & Sue”

- Randy L.

Gas Furnace Maintenance in Boise, ID, 83705

“Very professional experience. Doug called before arriving and performed the service quickly.”

- Scott P.

Gas Furnace Maintenance in Eagle, ID, 83616

“Great guy! Very knowledgeable and professional.”

- Neil K.

Heater Maintenance in Boise, ID, 83716

“Was very helpfull.”

- Virginia P.

Gas Furnace Maintenance in Boise, ID, 83709

“Excellent communications”

- David B.

Gas Furnace Repair in Boise, ID, 83712

“The whole experience has been outstanding from the people helping schedule the service to the service technician. Communication has also been very good.

Doug was prompt, courteous, thorough, and very knowledgeable. He was also very personable and took the time to answer all of my questions and educate me. We will definitely continue to do business with Western Heating!”

- Jon C.

Gas Furnace Maintenance in Boise, ID, 83714

“Doug is very knowledgeable and was very thorough in servicing my furnaces. I appreciate him & Western for their high maintenance standards.”

- Sharon C.

Gas Furnace Maintenance in Boise, ID, 83705

“Everything was great, we love Doug”

- Irene g.

Heater Maintenance in Meridian, ID, 83646

“Fast service, kept me informed when he was coming.”

- Kris E.

Gas Furnace Maintenance in Meridian, ID, 83646

“I want to let you know how pleased we are with the manners and professional service that Doug Harman performed for
us on our Heating System! We have always been happy with al work done for us before. However, Doug found a leak in
the system and it was caused by a missing clamp and was able to replace it. This clamp could have been missing since the
furnace was installed or not replaced before. Doug also found a hose that was leaking because the hose clamp was broken.
Doug replaced the clamp. Both of the areas had no more leakage. I like to sit out of the way while the work is being performed
and keep out of the way. However, I would like you to know that Doug did a lot more work than I have seen in the past and
I was very impressed and let Doug know and wanted to let you also know. Thank you, Ted Lewis”

- Ted L.

Gas Furnace Maintenance in Boise, ID, 83716

“As always, Doug was prompt, knowledgeable, efficient, friendly and informative.”

- Stephen L.

Gas Furnace Maintenance in Boise, ID, 83709

“As someone who has employed many individuals, I am aware of how important it is that they represent your company in a very positive light. Doug was an outstanding representative for your company and was obviously knowledgeable about his maintenance on our furnace. Because of his his work and presence I would recommend your company to others. Thank you Doug Harmon.”

- Sharon J.

Gas Furnace Maintenance in Boise, ID, 83716

“Good service”

- Curtis C.

Gas Furnace Maintenance in Boise, ID, 83705

“Doug performed his standard excellent work on our HVAC systems at our home. He is always professional and upbeat and a real pleasure to work with.”

- Mark P.

Geothermal Heat Pump Maintenance in Garden City, ID, 83646

“Doug was simply wonderful in multiple ways. Educating me on my system, teaching me helpful skills for self maintenance and inspection of the entire geothermal unit. He was knowledgeable and had patience in reviewing the manufacture information to professionally service the unit. Doug was kind, passionate about his trade and encouraged my participation during his visit. I’ve already told my neighbors about your company mainly due to this experience with Doug yesterday.”

- Greg M.

Air Conditioner Maintenance in Boise, ID, 82702

“Doug was great”

- Ron W.

Gas Furnace Maintenance in Boise, ID, 83709

“After some difficulty with our Spring Blue Ribbon service, Doug was definitely a breath of fresh air. He was personable, knowledgeable, and able to answer all the questions I framed. Further he explained what he was doing as he performed the service. Do keep him on your team!
Thank you.”

- Russell C.

Gas Furnace Maintenance in Boise, ID, 82703

“Service is always performed as expected, on time, courteously, professionally, and competently.”

- Ben D.

Ductless Mini-Split Maintenance in Boise, ID, 83702

“I appreciate true professionals and Doug absolutely operated in a highly professional manner in all aspects.”

- David B.

Air Conditioner Maintenance in Eagle, ID, ID, 83616

“Service was actually in McCall, but not an option above. Communication prior to and day of appointment was very clear and professional. Doug was punctual, clearly knowledgeable, very informative. Couldn’t ask for a better employee representing Western.”

- Joan W.

Gas Furnace Repair in Garden City, ID, ID, 83714

“A day after having a new A/C installed, the system stopped pushing cold air. So we called Western and Doug Harman came to check things out. I was immediately impressed as he methodically went through his mental checklist to diagnose the problem. After some time he determined that the new compressor and coil were working properly, but the furnace unit wasn’t pushing air. It was a puzzle until he visually inspected the blower fan and determined the fan was turning in the wrong direction which caused the coil to freeze due to lack of air movement. Knowing then what was needed, Doug returned the next day with the correct motor. Once installed, the system came on and the difference was immediate. Everything worked! I want to commend Doug for his trouble shooting ability, knowledge and professionalism. Highy recommended!”

- Hal F.

Air Conditioner Repair in Boise, ID, ID, 83713

“We experienced an A/C failure during the heat-wave!
Luckily we had our Maintenance Agreement with Western Heating & Air Conditions!
We called that evening expecting service in a day or two, but Western surprised us!
“Doug” showed up that night and replaced a failed capacitor! The A/C was running again and we are thankful!
“Doug” was politely, friendly and efficient …. all the right things!
Thanks Western Heating & Air Conditioning and Doug!”

- Tony G.

Air Conditioner Repair in Boise, ID, 83716

“On time, complete inspection and explanation of issue. Great service.”

- Jeremy W.

Air Conditioner Repair in Eagle, ID, 83622

“Doug is very competent, friendly, and courteous! We love Doug’s visits because he keeps our unit working in proper order.”

- Vondi F.

Air Conditioner Repair in Boise, ID, 83705

“Doug H was very knowledgable and found the problem in no time!”

- Jerry A.

Air Conditioner Maintenance in Boise, ID, 83712

“Doug was absolutely top notch. He was very friendly, explained everything and was very thorough from the moment he got to our house. Such a great experience and our house is a whole lot cooler now, too!”

- Ellen J.

Air Conditioner Maintenance in Boise, ID, 83706

“Doug always provides superior service – prompt, professional, knowledgable, friendly, efficient – all the characteristics you’d want in someone servicing your home HVAC system. Western installed and serviced my home’s heating/air conditioning/air purifying systems since I purchased my home and I’ve never been disappointed with their approach to customer service. Prices are fair for the quality and dependability of their offerings.”

- Dan B.

Gas Furnace Maintenance in Boise, ID, 83706

“Excellent service”

- Jack C.

Thermostat Replacement in Meridian, ID, 83646

“Excellent, kind, patient with Seniors. My folks, 85-90 years d had a hard time reading and working their thermostat. He had the perfect one and helped kindly.

Very important for Senior Clients.”

- Montse B.

Air Conditioner Repair in Boise, ID, 83716

“Prompt, expert, friendly service, as always.”

- Stephen L.

Air Conditioner Maintenance in Boise, ID, 83702

“Very pleased with Doug’s service call.”

- Randy S.

Air Conditioner Maintenance in Boise, ID, 83704

“We r very satisfied with tech Doug H., he is very well qualified in his field , very knowledgeable- very pleasant personality , very professional in his work , cleans up , important feature of Doug is that he goes over everything- explains what the problem & solution will be !! This is why we request him for our maintenance!! We r with Western Heating & Air for 15 yrs. @least !! Minimum!!”

- Kathleen M.

Gas Furnace Repair in Boise, ID, 83706

“He was the second Western technician we had out for same issue and immediately took care of issue.”

- Belinda C.

Air Conditioner Maintenance in Garden City, ID, 83714

“Very professional behavior, which is important when people are inside your home. Good explanation of the service visit. Courteous.”

- Virginia R.

Air Conditioner Maintenance in Boise, ID, 83706

“Great technician!……. the best!!”

- William E.

Gas Furnace Maintenance in Boise, ID, 83706

“Thorough. Educational. Complete and respectful.”

- Ada R.

Air Conditioner Maintenance in Boise, ID, 83709

“I continue to be impressed with Western Heating & Air Conditioning. Doug came out as part of our Blue Ribbon service agreement and did a thorough job prepping the air conditioner for use later this year. He was personable and knowledgeable. A pleasure to do business with as always”

- Jeff B.

Gas Furnace Repair in Boise, ID, 83706

“Doug was thorough, professional, informative, kind and pleasant. Thank you.”

- Tom G.

Gas Furnace Maintenance in Boise, ID, 83716

“Another fantastic job! Doug took care of the winter maintenance for my home heating system. He was timely, courteous, practiced great pandemic protocols, and got my system in tip top shape.”

- Dan B.

Gas Furnace Repair in Boise, ID, 83702

“Team was very professional, came in and diagnosed problem, made the repair, got me signed up for annual maintenance program and did it all with a smile. Great people, new goto for my heating/cooling needs.”

- Holger P.

Gas Furnace Repair in Boise, ID, 83706

“Doug did an amazing job! We appreciate his professionalism and for wearing a mask and gloves. Thanks too for contactless payment!”

- Linda M.

Gas Furnace Repair in Boise, ID, 83702

“Doug was awesome. We had a control board replaced but it had been miswired and the furnace was acting odd. Doug was dispatched on the same day I called Western, which was great considering it was the week between Christmas and New Years. He was quick and extremely professional and knowledgeable- he had the problem diagnosed and fixed in a matter of minutes. My furnace has been purring since. Thanks so much!”

- Stephanie B.

Thermostat Repair in Boise, ID, 83716

“Doug was great. Very quick, explained the problem, and helped me trouble shoot my thermostat installation. First time I’ve contacted Western Heating and Air and they provided same day service. I’ll definitely use them again.”

- Nick P.

Gas Furnace Maintenance in Boise, ID, 83706

“after almost 20 years of living here in Idaho finally a competent, honest furnace person!!! I was starting to wonder”

- Mark D.

Gas Furnace Replacement in Boise, ID, 83706

“Doug was very thorough and helpful. He fixed our furnace promptly to prevent any inconvenience to us. He is kind and conscientious!”

- Linda S.

Gas Furnace Maintenance in Boise, ID, 83713

“Very thorough and friendly”

- Andrew J J.

Heat Pump Maintenance in Boise, ID, 83716

“Doug is THE best! Extremely knowledgeable, efficient and professional not to mention personable. I always learn something when he is here. Thanks Doug!”

- Elisa S.

Gas Furnace Replacement in Boise, ID, 83705

“I am thoroughly impressed with everyone who helped us with our emergent HVAC needs at our rental there in Boise. Literally everyone was expedient, professional, and conscientious throughout the interaction. You have my business!”

- R.J. S.

Gas Furnace Repair in Boise, ID, 83713

“My furnace stopped putting out heat and the temperatures outside are in the 20s so our house was very cold. I called Western Heating and Air with the assumption I would have to wait a few days to get someone to visit. I was pleased to hear that they would be able to come out today and would be called prior to them coming. I expected it to be later in the afternoon, but I received a call less than an hour later. They were on their way.
When they arrived they went straight to work, found what the problem was, and then presented options for solving the issues. They said they would be able to take care of it in a short amount of time if I chose to go ahead and do it. We agreed to one of the solutions and within a short amount of time, the furnace was fixed!
It was a fantastic experience because they were quick to respond to my urgent need, they clearly explained the problem and the possible solutions, then they were quick to fix it after a solution was agreed upon. I highly recommend using Western Heating and Air Conditioning.”

- Conner H.

Ductless Mini-Split Maintenance in Boise, ID, 83705

“Good advice, thorough investigation.”

- Todd H.

Gas Furnace Repair in Boise, ID, 83702

“Doug was thorough, explained everything, efficient, and our heat works, so successful (replaced control board). Thanks to Doug. Wonderful job.”

- Todd W.

Gas Furnace Maintenance in Boise, ID, 83709

“Doug, and Joe, arrived on time, calling first, understood the issue, were diligent in responding and explaining, and were professional, courteous, and explained safety measures. I was impressed. Thanks!”

- Susan L.