Testimonials – Maintenance Articles
“Great service, knowledgeable”
Continue Reading“Trey did a thorough job. He was very pleasant and explained what he was checking.”
Continue Reading“Tristin was awesome as usual!”
Continue Reading“Doug is friendly, professional, and a genuinely nice guy. He’s very thorough and makes sure that his trainees do a good job and he explains everything that they’re doing to me.”
Continue Reading“Thorough A/C cleaning and maintenance visit.”
Continue Reading“Very polite, friendly and professional.”
Continue Reading“Kevin N did a thorough job working on our main AC and our mini-split system. He found a noisy exhaust fan which he replaced. The mini-split needs some adjustment. I received good explanations about the systems. Thanks, Kevin. Great work!”
Continue Reading“Mike was knowledgeable and professional, pleasure to work with, explained everything well, appreciate his good service.”
Continue Reading“Came on time, did the work, was polite and personable. 5 stars”
Continue Reading“Trey performed maintenance service on our air conditioner. He called beforehand to let me know he was on his way, arrived when expected, and was very professional, knowledgeable, and personable. He cleaned and tested our AC unit and performed some needed maintenance. He described what he was doing and explained the results of his testing.…
Continue Reading“Doug is excellent and an asset to Western Heating and Air Conditioning. He is very knowledgeable, efficient, professional, and a very nice man. We know that when he works on our three air conditioners, they will work and be dependable. Thank You, Doug.”
Continue Reading“Charity was great! Very thorough, answered my questions and helped me get set up for next year. And tolerated my puppy! Thanks, Charity”
Continue Reading“Dustin has serviced us twice and both times he has been awesome. He’s very friendly, professional, and knowledgeable. You can tell he enjoys the customer interaction and that he loves what he does by the way he takes time to explain the technical stuff in an easy-to-understand manner. We would give 20 out of 10…
Continue Reading“Charity was friendly and professional! Always happy with service from Western Heating and Air!”
Continue Reading“Michael did a great job. Efficient & friendly with great customer service”
Continue Reading“Always pleased with Russ servicing our HVAC which is why I request him!”
Continue Reading“Chris Arras was right on schedule. He was personable and knowledgeable. He serviced both my HVAC and condenser units promptly. A great service technician. Thank you.”
Continue Reading“Nice guy. Thorough, clean friendly, and professional.”
Continue Reading“Prompt and polite, did an excellent job cleaning everything, fixed a problem switch. Happy to have him back any time.”
Continue Reading“Very polite Did an awesome job Cleaned up Was very professional”
Continue Reading“Trey was wonderful! He was honest, friendly, and educated us on our equipment, and suggested the best options for the maintenance of our AC. He was wonderful with our dog Charlie constantly following him. We can’t say enough good things about him – he’s definitely an asset to your team! Thank you.”
Continue Reading“Tristin was on time, very friendly, and knowledgeable. Took time to answer all my questions. Informed me of what he had done and ask if I had any further questions. I would be glad to have him service my equipment if necessary at a future date.”
Continue Reading“Charity was great, she gave us a call beforehand, letting us know that she was on her way, she showed up on time, she had a pleasant disposition, she surveyed the situation, did the job, and let us know when she was done and gave us a review of what she did and things to…
Continue Reading“Joseph Valverde was great. He was on time and went right to the inspection. He took care of the maintenance issue and explained what was needed. HE left Everything in order. I feel very good about the equipment that was installed and that It will be in order, with regular checkups, for a long time.…
Continue Reading“Russ was thorough and explained how the system was operating and answered any questions I had. Very friendly and knowledgeable technician.”
Continue Reading“Your technician was quite pleasant and efficient. She performed her service expeditiously and she even put up with my obnoxious dog which I attempted to keep away from her but failed when his collar broke. She did very good work.”
Continue Reading“We were pleased with the service and we appreciate how your company communicates so well with the customers!”
Continue Reading“Offered other services and educated me on a product i will purchase next time. Very patient with my loud dogs.”
Continue Reading“Today, May 4, Taylor Deason serviced our air conditioner. He did an excellent job and went beyond expectations. Please assign him to our account! He pays attention to detail and works to ensure the complete satisfaction of the client/customer. He takes pride in his work! I would recommend Taylor to anyone who inquires about your…
Continue Reading“I appreciated how thorough and patient Taylor was in explaining what needed to be done and why to my air conditioning unit. He was also kind enough to show me how to use my thermometer and what each function was for. He arrived on time, didn't rush thru the job, and was very professional. I…
Continue Reading“Taylor was very thorough and courteous. He explained everything to us. We are very happy with the service he provided and would like to request him again for our next maintenance.”
Continue Reading“Professional, friendly and real joy to invite into my home.”
Continue Reading“Very detailed, I watched his work. Great job. Thanks”
Continue Reading“Russ is detailed and conscientious and professional! Very pleased with his work.”
Continue Reading“Taylor was polite, professional, and thorough. You guys are great!”
Continue Reading“He was awesome…..tried so very hard to install control”
Continue Reading“As usual, Michael was very pleasant, professional and easy to communicate with. It is this type of service that keeps us coming back to your company.”
Continue Reading“Doug H. performed annual maintenance on my A/C unit. Very thorough and professional service – as always from this technician. Unit is 10 years old and Doug performing periodic maintenance keeps unit performing at peak efficiency and reliability. I highly recommend Western Heating & Air and Doug H. to perform all your HVAC service.”
Continue Reading“Great, thorough job TomWoodall”
Continue Reading“Dustin was late and arriving and I discussed with him the need to maybe send a text if you're going to be late but I really like Dustin he's very conscientious and I do understand people running late on appointments if they run into an issue which Dustin did at my place so all in…
Continue Reading“Chris was very friendly and professional. He came out to do maintenance on my a/c unit but when I asked him about a water leak he didn't hesitate to hunt down the issue. Water heater! Thank you for going the extra mile Chris, I really appreciate you and your work ethic!”
Continue Reading“It was a pleasure meeting Johnny Castro today. He was very professional and did a great job. Had my AC maintenance done and my thermostat replaced. Even gave me a good recommendation on cleaning my blower for my next Heating maintenance. Thanks for taking care of me as a homeowner. Tami”
Continue Reading“Charity was our service person today. She was very nice and seemed to do good work. Our system is 16 years old and needs some new parts. She told us what was needed and was not pushy about it. We will have those parts replaced. I was pleased to see that you are hiring young…
Continue Reading“Joseph and his partner were wonderful to work with. We appreciate their courtesy and skill. Thanks for a great job.”
Continue Reading“Russ was very good. He was on time and respectful of keeping everything clean when he came in and out and explained some technical stuff for me. Really appreciate his service today. Thanks Russ.”
Continue Reading“As always, great communication with a timely response by both office and technician. Tech was very informative and helpful”
Continue Reading“Louis did a great job. He was professional, but friendly and did a very good job of explaining what he was doing. He's one more excellent employee in a long line of them. We've been using Western Heating since 1992!”
Continue Reading“Kevin Norton and Joseph performed A/C Maintenance under Gold Membership. Very courteous and professional. Prompt and efficient! 5 Stars!”
Continue Reading“Great job as always Russ!”
Continue Reading“Courteous and informative. Did a good job.”
Continue Reading“It’s not Bob’s 1st rodeo. He arrived, did the maintenance, and moved on to his next appointment. It’s always a pleasure visiting with him as he gets started and I appreciate his feedback on the equipment. It’s like having a good friend drop by.”
Continue Reading“Very thorough job performed by an excellent tech”
Continue Reading“Kadon was very knowledgeable and explained everything to me. I truly appreciate that!”
Continue Reading“Great guy – very thorough and easy to work with.”
Continue Reading“Very thorough and clear communication skills.”
Continue Reading“Bob R was prompt, professional and polite.”
Continue Reading“Trey did an awesome job taking care of our HVAC system. He was very knowledgeable and super easy to work with. Couldn't be happier with the service!”
Continue Reading“Excellent employee, took time to explain what he was doing. Cleaned the work area and equipment. Very thorough and polite.”
Continue Reading“Positive, professional, on time”
Continue Reading“Kadon was very nice. He called and said he would be to the house in 30 minutes. Was there right on time. Answered all our questions and told us what was going on with the system and gave recommendations.”
Continue Reading“Bob serviced both of our HVAC systems and replaced the filters, furnace and AC. He is professional and efficient. Due to the snowfall last night he was unable to clean the outside units and said he can do that when it is warmer.”
Continue Reading“Excellent service. Replaced part and explained issue. Did a complete service. Great to deal with.”
Continue Reading“Michael was great. Used him on my last visit. Friendly, knowledgeable, and timely. He is important to me as he knows my equipment. I want to continue to have him service my HVAC needs.”
Continue Reading“Donald Smith, employee extraordinaire! He contacted me early this morning to let me know the expected time of arrival. He was prompt, professional, and personable as well. Donald introduced himself, offering explanation of services, and answering questions to our satisfaction. He cleaned the service area upon completion of his job. Thank you Donald! We look…
Continue Reading“Johnny is a caring person. After finishing the maintenance and letting me know that the age of my furnace/AC and water heater was likely to be a problem soon, he asked if I had a CO detector. I said I did but my son-in-law hadn't installed it yet. He left and returned shortly. Said he…
Continue Reading“Johnny was right on time, he was very polite and friendly. He helped me with my thermostat settings, it is one that you recently installed and me being being nearly 80, techie stuff is very confusing. He went over my ap on my phone and the gauge in the house, I so appreciated his extra…
Continue Reading“Kadon was tenacious, punctual, and courteous. He truly cares and is knowledgeable about his profession. Would highly recommend.😌”
Continue Reading“Tristan was a pleasure to work with. He is very knowledgable and explained the maintenance for the furnace and the hot water heater.”
Continue Reading“It amazes me how each and every person from Western who visits my home is so polite, courteous, and helpful. You hire some amazing young people and they do a great job.”
Continue Reading“Michael called before coming to let us know when he planned to be here. He arrived right on time. He was polite, friendly, and efficient. He went above and beyond the job he came to do. We enjoyed working with him.”
Continue Reading“I had a lot of questions for Joseph, and he took a lot of time to answer my questions. It put my mind to ease. On top of doing his job very well, he is a very nice person. You have a great employee!”
Continue Reading“Trey is such a pleasant, respectful nice young man. I had questions about the unit and features as it is a new home and he was very knowledgeable about its operation!”
Continue Reading“Kadon was very professional. Seemed very good at his job. Had a very good attitude. Neat”
Continue Reading“He called and let me know he was on his way. A female apprentice came with him. Both were pleasant and clean. Nice. They did their work, stopped to me what they were doing. Very professional and did the job in less than 2 hours! I gave no complaints. Thank you to Western Heating!”
Continue Reading“Polite, prompt, with good advice. Will have a new filter when I get the spiders out of the crawl space.”
Continue Reading“Very professional and pleasant.”
Continue Reading“Cris Arras was very informative, professional, and did a very thorough spring tune up on the furnace/air conditioner system.”
Continue Reading“Johnny was very efficient and did a thorough job with clean explanations of service done.”
Continue Reading“He arrived promptly and explained everything.”
Continue Reading“Kadon did an awesome and thorough job!”
Continue Reading“Johnny communicated well, advised of his ETA, and arrived at that time. Service was efficient and timely, and he was very personable. Nice job”
Continue Reading“Friendly, straight to the point, professional.”
Continue Reading“My wife says he was very professional and did a great job. And, he was very personable. Okay, I'm jealous!!!!!”
Continue Reading“Doug and his son were a pleasure. They were both very personable and showed a lot of confidence in knowledge of the job.”
Continue Reading“Chris was his name. Great job.”
Continue Reading“Joseph called and informed me he was on his way and he also sent a picture of himself which was very helpful. He was pleasant, courteous, efficient and knowledgable about his work. All very much appreciated.”
Continue Reading“Was having some unknown problems with my HVAC system not performing correctly and heating the house as needed. When Tracy arrived and I had a chance to explain what I had observed and experienced he all most new immediately that the problem was most likely my filter and then replaced it. The system started running…
Continue Reading“Very professional, arrived on schedule, good experience. Thank you Western for being a community-minded Chamber of Commerce member.”
Continue Reading“Bob R is the BEST! Always professional, on time, and cordial! He offers explanations for all the work he performs!”
Continue Reading“Our service tech was actually Joseph, who for some reason is not listed on your list. He was the most professional, friendly, and knowledgeable tech we have had to date, with the exception of Lloyd who is your very best. We couldn't be more pleased with his service! We would love to have him come…
Continue Reading“Great service as always!”
Continue Reading“Our Service person was very nice and knowledgeable. No problems, always good service.”
Continue Reading“Scott Croft was knowledgeable, punctual, and did a really detailed job on our ducting, vents, and cleaning everything out. I would absolutely use and recommend western heating and air in the future.”
Continue Reading“Chris was prompt & professional. He fully explained what he was doing & showed me video of my system.”
Continue Reading“Russ was on time, thorough, and professional.”
Continue Reading“Very nice and professional. Thank you!”
Continue Reading“Competent and friendly”
Continue Reading“Very satisfied with the service provided. Arrived in a timely manner and answered my questions as well as checking out my heating system.”
Continue Reading“Had Ryan and his partner clean out the dryer vent in my mother in law’s house in preparation of the installation of new washer and dryer this week. The dryer is vented to the roof 25-30’ up. They identified a couple of issues immediately which were fixed and cleaned out the very lint filled vent…
Continue Reading“Scott and Andrew were awesome, they worked around us working-from-home and navigated our needs to prevent disruption to our daily while still getting the work done. They were courteous and friendly. They worked efficiently and performed an awesome job.”
Continue Reading“Excellent service. Professional.”
Continue Reading“Appeared on time. Friendly service.”
Continue Reading“Thank you for getting my furnace working again. I appreciate your professional work ethic.”
Continue Reading“Professional and courteous Made suggestions for future maintenance Brought the correct filter for the replacement”
Continue Reading“He did a very good job and explained what he was doing”
Continue Reading“Scott and Andrew were here on time and went right to work. They worked steadily and efficiently until the job was done both gentlemen were informative when I asked questions. Best of all they were friendly and cheerful as well as professional. Thanks to both of them.”
Continue Reading“Dustin is an awesome representation of WH&A. He is professional and remembers things about his customers. He is always smiling and very honest. Great guy!!!!!”
Continue Reading“The HTP propane powered boiler stopped working. Nick came out – solved the problem – explained to me what happened – and we both went on about our day. No fuss – no issues – just excellent quality service. Can't beat that. Thank you!!!”
Continue Reading“Russ called ahead and showed up promptly. He was courteous and efficient.”
Continue Reading“Scott and his assistant were on time and explained all that was to be done. They were efficient, positive, neat and focused. We had never had this done before and was amazed at everything that it entailed. I wasn’t sure if there would be a mess afterwards but our home was respected and clean. I…
Continue Reading“Another great Western service experience! Prompt, courteous, friendly, and capable. None of the annoying upselling that I’ve experienced with other companies. Bob was great. He did a thorough job and inspired trust.”
Continue Reading“Great job!”
Continue Reading“Tristin was very friendly and appears to like his job by the enthusiasm he showed.”
Continue Reading“He did a good job in a timely manner”
Continue Reading“Russ was fast and thorough. No problems.”
Continue Reading“Always amazing. This is the second time Dustin has serviced our home, and it is consistently some of the best customer care I have experienced. Truly advocates for the customer, provides honest advice and is efficient to a fault!”
Continue Reading“I have been in management for over 35 years. I must say that Johnny Castro represented Western Heating like a superstar. He was very detailed in what he was going to do, and once he was done, he went over his findings. Polite and so very professional. Let's say you must keep your eye on…
Continue Reading“Just one little hiccup that was taken care of quickly—thanks”
Continue Reading“Very polite and friendly and knowledgeable”
Continue Reading“Russ is very professional and took the time to explain everything he was doing. Unfortunately, it looks as though I will need to replace my water heater as it is older than 12 years. I appreciated his honesty and recommendations.”
Continue Reading“Very good experience with Loyd and his helper (sorry didn't remember his name – marked Todd??), they resolved an issue with the over pressurization of the system quickly and got the system up and running at the proper temperature. Turns out Loyd installed this boiler back in the 80s.”
Continue Reading“Fast service, was polite. Notified me when he was on the way.”
Continue Reading“Doug was very professional, courteous and informative during the gas furnace service. An excellent employee.”
Continue Reading“On Time Very professional”
Continue Reading“Ken arrived a few minutes after 8 AM this morning and got right to work doing a Blue Ribbon maintenance service on our six-month-old Bryant furnace. I explained a particularly low level (volume) humming/vibration that we have detected and he was able to determine that the furnace did indeed need new bearings (?), which he…
Continue Reading“Doug H was great, pointed out some issues with our furnace, cleaned some components and replaced filter.”
Continue Reading“Excellent service, as usual, by Tracy. Very thorough – very professional – very personable.”
Continue Reading“I had another pleasant experience with Western Heating today. The technician arrived on time and was courteous and professional. He was also very thorough in completing (and reviewing with me) the entire list of checks and cleanings. I really appreciated the fact that he was willing to take the time to answer my questions and…
Continue Reading“Excellent communication and professionalism, he knew job and performed at a top notch level. Great asset to company.”
Continue Reading“Russ is cordial, very knowledgeable, very thorough. I'm completely confident in his work. I always ask for him when maintenance is due. The best.”
Continue Reading“Dustin and his assistant were personable and professional. Appreciate the quality of workmanship and level of service. I have come to expect this level of service from Western Heating and Air. Thanks so much.”
Continue Reading“Bob was friendly, helpful, and did a great job!”
Continue Reading“This review is for Michael Lotts, the technician. We bought the house last year and noticed that the HVAC hadn't been serviced since 2021. He arrived on time to do maintenance on our gas furnace. He is very personable, professional, knowledgeable & very customer service oriented & respectful with making suggestions. This was also the…
Continue Reading“Very professional, answered all my questions, and emailed me all requested information”
Continue Reading“Bob R. was great as he always has been. He did the maintenance and gave me some good advice in the process. I hope that he will help me in the future.”
Continue Reading“Bob is great, the best!”
Continue Reading“As always the service is excellent”
Continue Reading“Kadon ran necessary tests to be sure the heating system was working. He explained the work he did and the problem found.”
Continue Reading“Was very helpful.”
Continue Reading“Fantastic work. Quality job with great communication.”
Continue Reading“A very thorough furnace tune-up. Tristin is very good!”
Continue Reading“Jason texted us when he was on the way, then called to give us an estimated time of arrival. He showed up on time and got right to work. He was very professional and friendly. He was quick and thorough. He came to the door to let us know that everything looked good and he…
Continue Reading“Ken did outstanding work checking my gas furnace. Customer service was great and he answered all my questions.”
Continue Reading“Ken was friendly, courteous and communicated well. Great Service!”
Continue Reading“Everything was great.”
Continue Reading“Tristen was polite, courteous, efficient, and on time for the appointment. The technicians that service my gas furnace have always been A+ and that’s why we continue using your company.”
Continue Reading“I liked Kadon. He let me know what needed to be replaced and the condition of the furnace”
Continue Reading“Bob was very polite & explained everything. The peraon with him was great also.”
Continue Reading“As usual, the technician was timely, courteous, and professional. Thank you!”
Continue Reading“Louis was incredibly professional, genuine, competent and just an all around nice guy!”
Continue Reading“Thank you so much Bob for taking care of our furnace and helping me move our bikes to access the furnace. Also, thank you SO MUCH for going above and beyond and putting two bikes back on the wall hooks for me!! I noticed that and was so appreciative! Shaylee”
Continue Reading“Ken was very personable and thorough. He did a fine tune up on our heater”
Continue Reading“Friendly service man”
Continue Reading“Tracy was very thorough. Explained what he was doing. Added a safety item that would protect the furnace. Nice and friendly”
Continue Reading“Very thorough. Listened to all my questions and concerned and attempted to address. Very professional. Excellent Service.”
Continue Reading“Russ did a great job. Friendly, knowledgeable and efficient.”
Continue Reading“Lloyd is very knowledgeable. He’s very consumer friendly and really likable. We enjoy his visits.”
Continue Reading“Great service.”
Continue Reading“Russ was here when he said he would be here. Worked on the Furnace and was very easy to talk to. He worked on my thermostat and explained things to me where I could understand what he was saying. A pleasant and polite technician. You can send him back any time to work on our…
Continue Reading“Scott C. performed a dryer vent cleaning & was excellent throughout the process. He was very attentive in his explanation of the work and in giving advice on a variety of smaller things, from how to better position my dryer for efficient venting, approaches for pest control, and how to assess when it might be…
Continue Reading“Rolando was on time and very professional. He was knowledgeable about the product and service that he performed. Very friendly and also efficient.”
Continue Reading“Doug was very efficient and gave me a complete breakdown of everything he did today.”
Continue Reading“Very quick and professional Very courteous THANK YOU”
Continue Reading“Personable. Professional”
Continue Reading“Steven and his partner (I do not remember his name) arrived on time and reviewed the location of all ducts, furnace and crawlspace access with me. I then left for a couple of hours while they completed the work. When I returned they were done and in the process of putting their equipment back in…
Continue Reading“Very nice young man. Very professional.”
Continue Reading“Ken was friendly and efficient.”
Continue Reading“Doug and Ken did an outstanding job of servicing our HVAC and other equipment under our Platinum Service Plan. It gives us a great deal of comfort and confidence knowing that our equipment is operating in top condition and will continue to provide the heating and cooling we depend on for safety and comfort.”
Continue Reading“Prompt, checked system and explained what was going on with system, preventative maintenance”
Continue Reading“So friendly and helpful and very friendly with the dogs. He was very professional and went the extra mile to get our parts ordered that day and installed. Very impressed with his service.”
Continue Reading“Dustin did a fantastic job and was very respectful of our home”
Continue Reading“good efficient service as usual.”
Continue Reading“Ken was prompt, courteous, professional and explained everything very clearly. The office staff is always friendly and very helpful. Excellent communication, I would highly recommend Western Heating & Air!”
Continue Reading“Kadon was very professional and also very knowledgeable. Thanks for the great service.”
Continue Reading“Russ was awesome!”
Continue Reading“Prompt, pleasant, and knowledgeable”
Continue Reading“Very professional and knowledgeable, great job!”
Continue Reading“Bob is pleasant, professional, and thorough. We highly recommend Western Heating!”
Continue Reading“I bought my home in the spring and have never had a home with a heat pump. I called Western Heating & Air to get set up on their maintenance program and they were able to get a technician to my home within a few days. My technician Joseph was very knowledgeable about my unit…
Continue Reading“Ryan and his right-hand man did a great job. Courteous, prompt and professional. We will be calling on them again to do maintenance on our furnace and ducts again. Much Appreciated.”
Continue Reading“Russ was very friendly and we appreciated his knowledge of our heating system.”
Continue Reading“Very friendly and informative.”
Continue Reading“Everything went fine.”
Continue Reading“Great service, nice guy!”
Continue Reading“Bob always does a great job”
Continue Reading“Excellent service”
Continue Reading“Russ did a great job it was a pleasure meeting Russ”
Continue Reading“Joseph is a great representative for Western. He is knowledgeable and skilled. We had another enjoyable visit from Western”
Continue Reading“Friendly knowledgeable”
Continue Reading“Thank you Donald great job”
Continue Reading“Arrived on time, very knowledgeable, performed a thorough job on requested maintenance, discovered a needed repair that was promptly fixed, & this left us extremely happy with the experience!”
Continue Reading“Although Ken arrived on time, was very courteous and left us very satisfied as customers of Western Heating and Air, Ken forgot to give me a Christmas present. It must have slipped his mind. My wife said I don’t deserve a present but who asked her anyhow? Anyhow, don’t blame Ken. I didn’t get a…
Continue Reading“Great Service”
Continue Reading“Dustin F. was very professional, knowledgeable about our system, and took time to answer questions and explain things. It is nice to have technicians wear show covers and vacuum up after the job is done. We've always had good experiences with Western Heating & Air.”
Continue Reading“We have been customers for last 30yrs. The service has always been professional and friendly. We like them!!”
Continue Reading“Rolando called with notification of his pending visit and arrived promptly. Courteous, friendly, professional, and responsive to my questions. Completed service in a timely manner and replaced filter as per recommendations (and took the used one back to his truck). Thank you Rolando; we look forward to working with you again! Merry Christmas!”
Continue Reading“This is the 2nd time we've had Joseph provide maintenance to our heating and cooling system. He is always professional and well informed. I appreciate his thoroughness and ability to complete the job. It's nice having consistency with our provider.”
Continue Reading“As always, Dustin is professional, knowledgeable, thorough and pleasant. I'm always happy to receive him as the service technician when it is time for an equipment checkup.”
Continue Reading“Russ called prior to his arrival and was right on time. He was professional and courteous, explaining what he was doing and how efficient our furnace was working. It was a pleasant experience for us.”
Continue Reading“Service was called to troubleshoot an Ecobee Thermostat that had gone offline several times in the hours since some flooring had been replaced in our home. Service was not immediately available due to it being a weekend and a lot of service calls being received by the company. I was able to reboot the thermostat…
Continue Reading“Rolando was very helpful and was knowledgeable about the systems and very pleasant to work with.”
Continue Reading“Excellent service”
Continue Reading“Russ is the Best!”
Continue Reading“Fast, friendly, and efficient!”
Continue Reading“Mike did a great job checking my heating system and installing new air filters!”
Continue Reading“He was great.”
Continue Reading“These is the company and the technician you want servicing your HVAC. Courteous, prompt, reliable, friendly and capable. Five stars for the technicians, office staff and management.”
Continue Reading“Russ did a great job. He was on time, friendly, and knowledgeable. Well done Western Heating!”
Continue Reading“Russ did an excellent job. He was friendly and helpful. I trust him with out HVAC system.”
Continue Reading“Dustin has serviced my units this past year. He is courteous and friendly. Dustin is very knowledgeable regarding the equipment he is servicing. Today he had a trainee with him and explained the service procedures to him step by step. Please keep Dustin on this side of town, as I would like a service person…
Continue Reading“This young man was an absolute joy. I left you a really good review about him on Google with a five star review. He’s welcome back at our house anytime.”
Continue Reading“Michael did an outstanding job discussing what he was doing, why he was doing it, and how it would benefit me. He simply enjoys his job and it is great to see someone that has done the job for many years, yet still has passion doing it. He took extra time cleaning my blower vanes…
Continue Reading“Russ was very kind, efficient, and thorough. He is definitely an asset to your company.”
Continue Reading“We have 2 gas furnaces. The technician was prompt, and efficient.”
Continue Reading“Bob R is awesome he has been servicing my furnace and a/c for a long time and he is always on time, courteous, and just a great guy to work with. He explains everything so that I can understand what is going on with either the furnace or a/c and repairs are done quickly.”
Continue Reading“Doug is uber knowledgeable and willing to share information in a clear, understandable way. His pride in doing the best job possible is obvious. Super personable and super competent in HVAC systems.”
Continue Reading“Mike L. did a great job for us this past week. We have been loyal Western Heating customers for years and with two homes. We appreciate the good service.”
Continue Reading“Connor was great! This is my first year in the house, and he was able to answer all of my questions about my system. Thanks Connor!”
Continue Reading“Service was on time. Service man has been to our home in the past and was a pleasure to have in our home. Well trained and personable. Service man is an asset to company”
Continue Reading“Ryan was courteous, professional, and worked very hard to get the job done. He was conscientious about the house, as well. Excellent work!”
Continue Reading“Tracy was very familiar with our equipment and made adjustments to our system to maximize comfort and efficiency. Tracy was friendly and thorough. (Our dogs even liked him.) We'd love to have him back again.”
Continue Reading“Dylan was fantastic. Very positive attitude. Seemed both competent and efficient in servicing my two units. Took time to explain what he found and did. Thanks, Dylan.”
Continue Reading“Jason Hoopes takes care of my units. He is one of the best! Very knowledgeable and thorough. Western installed new AC units for me in 2016 and I've used them ever since. Highly recommend this company. Very friendly, very professional.”
Continue Reading“Bob is terrific! He does good work, explains what he is doing. Thanks, Bob!!”
Continue Reading“Professional and friendly services. Thank you, Bob.”
Continue Reading“Awesome work called 15 min ahead of time to make sure i was ready gave me time to lock up dogs and was very kind and very good and explained what all he was doing at the same time would highly recommend these guys never a bad experience with them life long customer here for…
Continue Reading“Very professional, eligible great attitude 25° weather thanks I have been a blue ribbon customer over 20 years”
Continue Reading“Showed up early, got job done. Was very thorough.”
Continue Reading“Bob Reagan was great! Very knowledgeable and personable! I appreciate his professionalism!”
Continue Reading“Dylan was efficient and professional and he performed very well in the manner that I have always expected from Western Heating personnel over the past 45 years.”
Continue Reading“Nice guy, send Bob here anytime. John Thiel”
Continue Reading“Doug was here to over see a new tech today. I like Doug because of his experience and friendliness. Good to see he is supervising the new guys coming in! Alway a good job done here! 👍🏼🤗”
Continue Reading“Timely, pleasant and communicative.”
Continue Reading“My furnace broke down and Western was able to prioritize getting a service guy out within the same day! Much appreciated. Russ came out and diagnosed the problem with the furnace quickly and got it back up and running. Russ was professional but friendly, authentic, and transparent. I appreciated his frankness and humor. Thanks again!”
Continue Reading“Ryan was professional and knowledgeable. He did a great job and answered our questions. Thanks, Ryan!”
Continue Reading“Jason was on time, very efficient and personable. I would like to have him do our servicing every time.”
Continue Reading“Nice friendly helpful.”
Continue Reading“Professional. Explained process(es). Thorough. Polite.”
Continue Reading“Russ arrived exactly when scheduled. He began the Fall service on my Blue Ribbon service promptly. He reviewed what he had done in the service and advised how the furnace condition is. He was thorough, informative, polite and was very clear in the discussion. He is the ultimate professional and I look forward to his…
Continue Reading“I had a noon to 4 pm window today for Donald to come out and service our gas furnace for the winter. He called around 1:30 and arrived around 1:40 and was finished by 2:05. He cleaned and inspected all the components and discovered that there was a minor water leak. But he quickly found…
Continue Reading“Bob R is excellent at his job – very professional and efficient. He arrived on time after a call to let us know he was on the way. He advised of possible upcoming issues and provided a statue report on the 8-year-old system. He is a gem!”
Continue Reading“Russ was a head of schedule which was nice so it freed up our afternoon. He was also very pleasant. Thank you Russ for your professionalism and punctuality. Cynthia”
Continue Reading“Connor always does exceptional work – very conscientious about the quality and thoroughness of what he does. He always goes the extra mile for great service!!”
Continue Reading“Michael is very cordial, thorough, and professional. He completed the maintenance quickly with reasonable explanations to my questions.”
Continue Reading“Dylan was a total professional. Explained to me how the system worked and what I could do to improve performance. He was easy to talk to and didn't seem to mind that my cat was supervising his work (ha ha). I would highly recommend him to anyone looking to have their heating and air units…
Continue Reading“Such a very pleasant employee; asset to your company. He really cares about his work.”
Continue Reading“We bought our Carrier Heat Pump in 2012 from Western Heating & Air Conditioning and have had Blue Ribbon Maintenance every year since. Doug Harmon provided great service, explaining what he did and gave me some great suggestions for maintaining our system.”
Continue Reading“Outstanding!! Infact Ryan pointed out a filter/part that needed to be cleaned that to my knowledge had never been cleaned.”
Continue Reading“As art of our ongoing service plan, Bob has been the technician multiple times. Bob is very customer oriented and listens carefully to our thoughts and concerns. Bob will give the extra effort to satisfactorily complete the service.”
Continue Reading“Excellent in every way!”
Continue Reading“Ryan was very pleasant. He explained everything he was planning to do and why, along with helpful tips I do on my own to keep the ducts cleaner.”
Continue Reading“Russj did a thorough, totally professional job when he checked the duct work in both the crawl space and attic. He was careful to listen to the inspection issues at hand, and he then addressed them. I can't recommend him and Western highly enough.”
Continue Reading“Dustin was very thorough and explained everything he was doing and why. Great customer service and obviously outstanding technical skills. I will request him for all future maintenance.”
Continue Reading“Simply, I have nothing but good things to say about Russ when he came to service our gas furnace and the water heater.”
Continue Reading“As always, we received excellent service from a friendly, professional service rep.”
Continue Reading“The maintenance service was provided timely and efficiently.”
Continue Reading“Rolando was very responsible and did an excellent job. He performed his work in a timely manner and was very knowledgeable and informative.”
Continue Reading“Doug and his apprentice Ken were terrific. Maintenance check performed promptly and professionally. Ken is a great addition to Western! Thank you again.”
Continue Reading“Doug and his apprentice Ken were terrific. Maintenance check performed promptly and professionally. Ken is a great addition to Western! Thank you again.”
Continue Reading“Russ is the best! He is friendly, professional, thorough, efficient and always punctual. Russ explains what he has done and how my furnace is functioning. There is never any hidden surprises on repairs that are performed. Russ always discusses costs before he proceeds. Thank you Western Heating & Air Conditioning!”
Continue Reading“I really did not know exactly what to expect when having my air ducts cleaned, as a couple of friends had shared their horror stories with me. One of those friends said next time she would go with Western, Jim's, or Capital City. I called all three, and it was Chris from Western who was…
Continue Reading“Michael did an excellent job with maintenance on the furnace and humidifier and also diagnosed a serious problem with our furnace and fixed it. Most likely would have caused us an emergency service later. He had time to answer our questions completely. We have owned homes for nearly 60 years and this is the best…
Continue Reading“Standard winter service. Prompt, timely, and courteous.”
Continue Reading“Ryan was very helpful . I had several questions and he took the time to speak with me. He was very kind. I am very happy with Western and heating & air conditioning.”
Continue Reading“Did a great job with his maintenance. He also found a small leak in the water heater and managed to fix it up for me. I was very satisfied.”
Continue Reading“We asked for Russ again because he did a phenomenal job troubleshooting and fixing our air conditioner this past summer. This time it was for checking out our 5 year old high efficiency gas furnace prior to winter. It had been working fine, but staying on top of maintenance is cheaper than waiting till something…
Continue Reading“Connor did a great job. He was communicative, thorough, informative, and honest. I appreciate that he didn't try to sell us on anything. When our smoke alarms kept chirping after we changed the batteries, he studied the issue and stuck around until we figured it out.”
Continue Reading“Bob was great! Very knowledgeable and informative.”
Continue Reading“Nick serviced two systems (mini-split & electric furnace) at our home near Donnelly. Another job held him up, but he communicated to let us know that he was running late. He was thorough, courteous, and explained any questions that we had. When we called to schedule a maintenance appointment, Western Heating was able to get…
Continue Reading“Dylan was very nice and probably did a fine maintenance work. Everything works fine.”
Continue Reading“Dylan was on time and very polite and professional.”
Continue Reading“I didn't see Rolando as an option above, but he did a great job for us, as always!”
Continue Reading“I thought he was very thorough and careful. Very polite and professional.”
Continue Reading“Bob is always great. Friendly and informative. We had critical A/C issue 6 months ago. We bought the Blue Ribbon maintenance program. Bob, came out and fixed our A/C unit, then followed up the last 6 months with both A/C maintenance and furnace maintenance. IF we would've been signed up for Blue Ribbon a long…
Continue Reading“Jason was so polite and personable. He was a delight to have in my home. Great work!”
Continue Reading“Ryan was on time, professional and courteous. He did his job well and worked with my family to make things relatively easy for us! Thanks to Western and Ryan!”
Continue Reading“Rolando was very professional. He knew all the things to look for and found a hole in the ductwork that has probably been there for a number of years. When the installation was completed last year those techs did not find the hole and it was only inches from where they were working. He left…
Continue Reading“Tracy performed our annual Blue Ribbon heating maintenance. He was very knowledgeable regarding oil furnaces and that was of utmost importance to me. He was punctual, efficient and friendly.”
Continue Reading“Very knowledgeable. Explained everything extremely well. Awesome personality. Explained future items needed to be accomplished and provided quotes and pictures. 6 stars!”
Continue Reading“Jason did a great job. He was professional and competent. I felt very comfortable in his abilities regarding the winter maintenance service to our HVAC system. I would definitely request him for future maintenance services.”
Continue Reading“Tech was prompt, courteous, informative and cheerful.”
Continue Reading“Very thorough and helpful. Took time to answer all my questions. Very pleased with the service.”
Continue Reading“Good guy, did the job quickly and efficiently.”
Continue Reading“The tech was on time and thorough.”
Continue Reading“Fast maintenance service of HVAC system; discussed future maintenance; assistance with the thermostat operation. Nice job! Waiting for invoice now.”
Continue Reading“Nice and professional”
Continue Reading“Dustin F was prompt and courteous. He clearly explained the maintenance procedure and gave me some excellent advice on my intake cover and a future 2nd home installation. Super easy going and made the appointment a pleasurable one.”
Continue Reading“Heck of a nice guy, showed up on time, called ahead, knew his stuff. All around great experience!”
Continue Reading“Michael Lotts did a good job. Told me to request him in the future which I plan to do. Suggested I do a duct cleaning which I had planned to do next year.”
Continue Reading“Professional, exceptional service.”
Continue Reading“Russ has been out many times. Always positive & cheerful. He remembers us & previous conversations. Thank you Russ! Gives us good advice & even says hello to our kitty.”
Continue Reading“Tracy and helper showed up soon after their text and serviced both the furnace and A/C units at my Mom's home. All work was done quickly and professionally. Thanks for the service.”
Continue Reading“Jason did a great job. Was very pleasant, cordial and explained his findings very clearly. Completely Satisfied. Signed up for the Silver Blue Ribbon Plan. Cleaned the furnace and cleaned the water heater.”
Continue Reading“Michael Lotts is by far the best technician we have had from Western. He answered questions that I didn't even have to ask. I would like to ensure that if we decide to stay with Western that Michael is the technician you send to our house. Thanks again. Russ and Paula Rice”
Continue Reading“Russ was professional and friendly!”
Continue Reading“The technician did a great job and was prompt, courteous and very professional.”
Continue Reading“Joseph did an amazing job. When he finished, he walked me through everything he did. He let me know how the unit measured up with regard to all the readings he took. He made recommendations about changing the filter myself and how often it should be done depending on several factors. Terrific service by Western…
Continue Reading“My previous maintenance visit in the spring did not go well and Western was kind enough to remedy the situation and give a a third visit in the plan year. Michael went great lengths to make sure this visit well. He showed and explained all the work he did between the furnace and AC unit,…
Continue Reading“Russ was very polite and easy to talk to and did a great job with the furnace maintenance and explaining the invoice”
Continue Reading“Russ L. was on time, efficient in inspection, answered questions in a knowable and understandable manner. I would recommend both Russ L. and Western Heating and Air Conditioning to others potential customers.”
Continue Reading“Bob did the blue ribbon tuneup on our gas furnace. He was early, friendly and professional.”
Continue Reading“He did an excellent job 👏”
Continue Reading“Very helpful.”
Continue Reading“Our technicians were Doug and Donald, I don't see Donald's name on the list. They were excellent, did a through job, explained everything, and help me plan for next year's service. Both of our HVAC units were serviced, AC and heater.”
Continue Reading“Always get great service from Western”
Continue Reading“Rolando was wonderful to work with. He’s professional, friendly and helpful.”
Continue Reading“Russ is a very professional, efficient and personable technician. It was a pleasure having him in my home to do the winter maintenance on my HVAC system.”
Continue Reading“Great Service 👍”
Continue Reading“Dustin F. arrived on time showing a clean, professional appearance, and performed the annual gas furnace maintenance and inspection, and also water heater flushing and maintenance. All service was completed promptly and thoroughly, including checking the air filter and operation of the Infinity automatic climate control and reviewing the settings for winter weather. Very satisfactory…
Continue Reading“As always your guys are thorough, knowledgeable, clean, friendly. I am always very satisfied with whoever you send. You should be very proud of your guys and the service they provide. As always on time and appreciate them letting me know when they will arrive. Thank you, warm regards”
Continue Reading“Ryan was friendly and respectful.”
Continue Reading“Excellent service!!!”
Continue Reading“Dustin was very thorough and took time to explain every step. We are so glad to know we have a safe system and who to call if things go differently 🤗”
Continue Reading“Ryan couldn’t have been nicer or more helpful. He told me that my furnace filter had 5 or 6 months. Didn’t try to sell me a new one. I have asthma so chose to get a new one. I have never been unhappy with your service men. Ryan was great”
Continue Reading“Mike was on time, answered all my questions and was great!”
Continue Reading“Bob Reagan and Western Heating & Air were at my house to do service work. I was very impressed with how knowledgeable, thorough and professional Bob Reagan was. Each year I am impressed with the crew at Western Heating & Air. Keep up the great work!”
Continue Reading“Excellent service from Dylan”
Continue Reading“Tracy was thorough and knowledgeable. He spent two hours servicing our air conditioner and heater. Anything that needed attention, he explained to us before replacing. We have used Western Heating & Air Conditioning for several years and will continue to use them. We feel they are honest and efficient.”
Continue Reading“Connor arrived on time and quickly went to work. He was very personable and answered questions about my A/C as well as my heating.”
Continue Reading“Very thorough. Took his time and did a very good job.”
Continue Reading“Dylan Jacobs was courteous, friendly, informative, thorough, and helpfull. I don't think I have met an HVAC maintenance person with as an enthusiastic attitude about his work at Western H& AC and about troubleshooting a maintenance problem as Dylan was. A great big thank you and and I wish him the best.”
Continue Reading“Great service from Dustin F. He explained the importance of everything he was servicing and gave me good advice on how to service some unrelated items. The use of shoe covers was a plus also and the communication prior and after was top notch. I will definitely stay with this company for my heating and…
Continue Reading“Polite and efficient”
Continue Reading“Terrific service, very conscientious.”
Continue Reading“Scott did a great job cleaning our heating ducts after construction. He was very professional and very efficient. Scott showed us an amazing amount of construction debris he pulled from the ducts. WOW! Well worth it!!”
Continue Reading“Our tech, Joseph, called us while he was on the way and provided an exact estimate of his arrival. He was very neat, polite and answered all of our questions. We’d be happy to have him every time we need service on our unit.”
Continue Reading“Thank you to Western Heating and specifically Russ Lantz for the awesome service he provided with getting our furnace maintenance completed. Appreciate the time and care he took and professionalism he showed, Thanks again!”
Continue Reading“Bob did excellent work with great communication.”
Continue Reading“Joe did an awesome job and my family is super grateful for your great service. I will definitely recommend your services to my friends”
Continue Reading“Joe was professional, courteous and kind. He provided me with a variety of options and thoroughly answered my questions.”
Continue Reading“Scott was very professional. Came in got everything done in a timely manner. Made sure everything was back in place. Excellent job”
Continue Reading“Rolando rocks. Very friendly, knowledgeable and thorough. He did a fantastic job on our A/C maintenance.”
Continue Reading“Connor was professional, knowledgeable, addressed and solved the problem. As always, we have received great customer service and satisfactory results.”
Continue Reading“Dustin was very friendly, knowledgable and helpful. He took the time to explain everything. It was honestly a joy to have him work here. I would recommend him in a heart beat.”
Continue Reading“Quick and efficient!!”
Continue Reading“Bob did an excellent job in performing maintenance on our two A/C units. Very professional, friendly, and polite. Great customer service!”
Continue Reading“Bob has come to do service on our HVAC multiple times over the years. He is friendly, competent and thorough.”
Continue Reading“Rolando was great! Great personality, very professional. Very thorough in his inspection and testing of my A/C system. I look forward to seeing him again when its time for my heating PM visit.”
Continue Reading“Jason was on time and very courteous and professional I been very happy with the service by Western Heating and Air”
Continue Reading“Western Heating &Air Conditioning Came out and repaired the AC unit At my home and I was very impressed with the service and the integrity and honesty shown by Dustin R. A+ service! Thank you!! K .G.”
Continue Reading“Joe Reyes was the absolute best! I have complete confidence in his work. He was diligent and stuck to the task of servicing my air conditioner and heater. He was detail oriented and didn’t hesitate to explain things to me when I inquired, always being polite. I’ve always preferred Western Heating and Air, now I…
Continue Reading“We have used Western Heating and Air for 14 years. Today, Ryan came to service our AC. He was friendly and professional. He got the job done efficiently. We know we always get great service with Western.”
Continue Reading“Jason was very nice and professional. Serviced and fixed broken part quickly and efficiently.”
Continue Reading“Friendly & efficient”
Continue Reading“Bob was professional & thorough. Great service!!!”
Continue Reading“Ryan was quick, professional, and very courteous. I am very happy with the work that was done on my A/C unit today. If any problems occur in the future, I will definitely call on Western Heating and Air Conditioning.”
Continue Reading“Jason was fast, personable and thorough. Always a pleasure to have one of the Western techs here”
Continue Reading“Wonderful experience. Very professional technician explained the process and went over the invoice when he was done. Would highly recommend Western Heating and Air Conditioning.”
Continue Reading“Scott was very professional and personable…..you should be proud that he is an employee of Western….I would ask for him again….”
Continue Reading“Rolando is an excellent service maintenence person, who is friendly and professional!!”
Continue Reading“Russ was knowledgeable, professional and thorough. Very comfortable to talk to and he answered every question. He’s the kind of guy you want representing your company in the field.”
Continue Reading“On time as scheduled. Friendly & Courteous. Found and fixed problem quickly.”
Continue Reading“Dylan was on time, kept us apprised of his findings, and was respectful and friendly. He provided estimates for additional work that should be done without pressuring us to say "yes" on the spot.”
Continue Reading“Russ was so kind and had a smile on his face while working in the heat! He was not trying to sell me on anything and was honest about how things were going. He gave me the information I needed to know to make some adjustments on my system instead of changing them to whatever…
Continue Reading“Russ is an awesome person with fantastic air conditioning technical expertise and amazing communication and people skills. The AC condenser is roughly 18 years old so I was expecting that there were going to be some problems. Russ explained everything in advance, answered my questions fully, performed all the required maintenance checks. During that procedure,…
Continue Reading“Scott was very professional and polite. He fully explained the complete process and the probable time it would take to complete the service. We gratefully appreciate his work ethic.”
Continue Reading“Great group of folks. Summertime heat has them running everywhere 24/7. They make sure to make plans work as times changed. Doug was the tech we had and did a great job in explaining, professionalism and getting the unit back online. We have a older but didn't face him with getting it worked out. Thanks.”
Continue Reading“Bob was very thorough and explained everything in depth. He was very polite and attentive to the job on hand. I appreciate that he actually was devoted to his work and went above and beyond.”
Continue Reading“Dylan was a courteous and excellent technician”
Continue Reading“Jason was punctual, professional and honest. Great to have technicians that are not trying to upsell or use scare tactics to earn a commission. Will use Western for all my future maintenance and repair.”
Continue Reading“Service tech was friendly and performed annual CFH inspections on HVAC systems in a timely manner.”
Continue Reading“Rolando was great. Knowledgeable, professional and helpful.”
Continue Reading“Was very happy with our service. He answered any questions we had.”
Continue Reading“Scott was a wonderful and professional representation of your company. He arrived on time, was polite and courteous through the entire visit and did a fantastic job during his time at our house. I won’t hesitate to continue to use Western for my future HVAC needs.”
Continue Reading“The AC unit is functioning like new.”
Continue Reading“Bob was very friendly and accommodating to my Wife as I was sick in bed. He serviced our equipment, made one repair with my wife's approval, and our home AC is working great. Thank you for taking care of us! Michael Wirick”
Continue Reading“The Blue Ribbon service is so easy, kind of a "set and forget" because they will remind you to schedule an appointment to check the heater and air conditioner. Their service people have always been curtious, professional and informative. This time, we not only called the company after service, but are adding this review for…
Continue Reading“Connor was thorough, knowledgeable, and professional. We were completely satisfied with his work performance.”
Continue Reading“Joseph was very thorough during the Silver Maintenance and helpful while explaining step by step.”
Continue Reading“Jason did a great job!”
Continue Reading“Doug was quick, professional, and a pleasure to work with. We are very happy with his service.”
Continue Reading“Dylan was very friendly, respectful, courteous, and thorough. He had to enter the house several times and each time made a point to wear foot coverings. We appreciated that. We don't always see that level of respect for our home with other businesses that work at our home. He was quick to get to the…
Continue Reading“great job Dustin! Compressor housing looks like new.”
Continue Reading“Very professional and patient.”
Continue Reading“Three weeks ago we had a malfunction in a filtration system that flooded a majority of our home. In getting the problem solved we have to get the hardwood floors removed and the sub flooring /venting dried. The HVAC ran for 2-3 days 24/7. We felt we needed to get this checked and documented. Joseph…
Continue Reading“Jason has helped us with cleaning and servicing our air conditioner on two occasions. Both times he has been punctual, polite and competent. Cheers”
Continue Reading“Michael was personable and professional. He answered all my questions and proceeded with his work in a proficient manner. In fact all of my interactions with Western Heating, from office personnel to technicians, have been very pleasant. Keep up the good work.”
Continue Reading“Professional and competent”
Continue Reading“Russ was very professional. He checked out my A/C unit, found it to be working fine. Cleaned it. He also checked out my furnace blower. Found a capacitor that was going bad and replaced it. Everything is working fine.”
Continue Reading“Joseph did a very good job. He was pleasant and informative. Very pleased with his service.”
Continue Reading“Jason was absolutely OUTSTANDING. He was through and was easy to communicate with. He took care of all the issues at hand and made all our AC concerns disappear.”
Continue Reading“Russ did a great job of explaining all he did during the maintenance appt. We are so impressed with the service level that Western Heating & Air Conditioning provides, that we elected to go with the Blue Ribbon Platinum service this year.”
Continue Reading“Arrived on time and was thorough and pleasant. Explained what he was doing.”
Continue Reading“Professional, polite and answered all questions.”
Continue Reading“Very professional, very thorough. I would recommend this duct cleaning service to everybody.”
Continue Reading“Bob alerted us of his pending arrival with a phone call. When he arrived at our door, masked (our preference), he put “booties” over his shoes before entering. We reviewed the information he need then he went to work. When he was finished, he reviewed everything before asking for payment. He seemed to be professional…
Continue Reading“Jared, arrived earlier than expected and did a great job. Gave some sound advice on a new system and was very Knowledgeable on a old system.”
Continue Reading“Scott & Ryan did an excellent job. Professional, efficient and very capable. And friendly. It was a pleasure to have them improving our home!!!”
Continue Reading“Dustin F. was polite, friendly, efficient and answered all of my questions about our systems as we are new home owners and weren’t familiar with them. Appreciate that a photo of technician was sent previous to the visit. Highly recommend Western Hearing & Air.”
Continue Reading“Doug is always so nice and professional. He explained the services he performed, and completed the service in a timely fashion.”
Continue Reading“Dylan was very thorough. He explained everything.”
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