Testimonials – Maintenance Articles
“Joseph did awesome, very pleasant and courteous as well.”
Continue Reading“Rolando was on time, professional and pleasant. He was helpful in answering all are questions. Great technician”
Continue Reading“Great job, answered all my questions and concerns! Very professional, Thank You”
Continue Reading“Lloyd was great! He was quick, efficient, and answered all my questions. Thank you!”
Continue Reading“Very professional, and as always great service! Thanks again for always providing the best service!!”
Continue Reading“Ryan was punctual, skillful, professional and pleasant! I appreciate his service & Westen Heating & Air Conditioning for being one of the Best Companies ever to be a customer of!!! Thank You! Thank You!”
Continue Reading“Russ was pleasant & professional & efficiently completed maintenance on our furnace & hot water heater. Thanks Russ!”
Continue Reading“Bob R is always courteous, professional, and willing to answer any questions I may have about my HVAC system! I appreciate the team at Western!!”
Continue Reading“Mike was right on time and very courteous. Professional!! Very pleased”
Continue Reading“Bob was very thorough and friendly as always.”
Continue Reading“Bob was friendly, fast and gave us great advice!”
Continue Reading“I have had Western in the past and have always had excellent service. Today Doug was my technician and he didn't disappoint. He was very knowledgeable and professional. I would recommend Western and Doug any time.”
Continue Reading“Did an excellent job. Very professional.”
Continue Reading“Mike has been our tech for over 10 years. We appreciate his hard work and friendliness.”
Continue Reading“Ryan replaced a two year old air filter in our gas furnace, a replacement that was long overdue. (We stay in this condo just a few days each month.) Our air quality went from alarming on Saturday morning to wonderful over the course of the day. Ryan was attentive to our concerns and explained our…
Continue Reading“Bob arrived when he said he would be here. He did a good job and let me know how things were working.”
Continue Reading“Ryan did a very professional job in a timely manner. Very knowledgeable, thorough and made sure any questions we might have had were answered.”
Continue Reading“Technician knew his stuff, was friendly and very willing to explain his work”
Continue Reading“Rolando very polite, efficient”
Continue Reading“Bob was professional & did a great job.”
Continue Reading“So friendly! Changed out the light bulb in the attic while he was here and even helped me bring a heavy package in from my porch. Above and beyond. Very respectful.”
Continue Reading“Great experience.”
Continue Reading“Lloyd was very knowledgeable and friendly. He helped me find a heat vent with his thermal gun that was covered up with carpet. He saved me thousands of dollars. Thanks Lloyd you were awesome.”
Continue Reading“Very nice, knowledgeable and friendly technician. I so appreciate his timeliness and efficiency.”
Continue Reading“Doug travelled all the way to donnelly to fix my faulty heat pump. Turned out, the settings were off inside the thermostat, causing the heat pump to shut off. Doug corrected the settings, explained them slowly to me, so I could remember and fix in the future if needed. He waived the service call charge.…
Continue Reading“Zach showed up ontime and with a face mask which I really appreciated. Our Gas furnace had not been serviced in a very long time, it is also under the house in the crawl space, not a lot of room to work around. Zach never complained, serviced the furnance and clean our blower motor which…
Continue Reading“Bob always does a thorough job maintaining my system. He is always on time and easy to talk to.”
Continue Reading“Great experience. Same day service. Courteous and knowledgeable technician. Reasonable price for good, quick service.”
Continue Reading“As always, Scott and Jake were great. They do great work and are extremely professional. They are worth every penny. Thanks”
Continue Reading“Russ was on time did a great job explaining everything”
Continue Reading“Nick was prompt and professional and I felt confident in the service he provided.”
Continue Reading“Our Blue Ribbon maintenance service was performed as expected with no problems. We appreciate Jason Hoopes' service to our furnaces.”
Continue Reading“Doug Harman performed our Blue Ribbon furnace maintenance. We always ask for him, for his knowledge and for his personality. He's a first-rate technician and a great guy to boot. Our equipment is always in top condition as a result.”
Continue Reading“Connor was awesome! We had wonderful service and hope to see him on our next visit!! Thank you, Connor!”
Continue Reading“Very polite young man. And very efficient.”
Continue Reading“Mike W was really great! He was able to trouble-shoot and fix the issue with our furnace really quickly and summarize what he had to do to get it in working order. He was informative, professional and fast! We'd love to have Mike do our maintenance in the future! Thank you and Happy Warm Holidays!…
Continue Reading“Good job, nice man, pleasant”
Continue Reading“Nice guy, fast.”
Continue Reading“Joseph is a nice guy. Very professional and thorough.”
Continue Reading“Roldano was very polite who called prior to his arrival and arrived on time. He did great work and would gladly have him here again.”
Continue Reading“Excellent customer service and professionalism. Right on time, very friendly and very knowledgeable.”
Continue Reading“Dustin was great, very happy with the service.”
Continue Reading“I have been with Western Heating since 2000. Original furnace still going strong thanks to the yearly upkeep from these people. Thank you again for all you do”
Continue Reading“Scott C and Jake were awesome, they cleaned our ducts, they were very professional, answered all our questions… we’ve been with Western for over 30 years always happy with your service….thank you.”
Continue Reading“Joseph V. was on time, personable, polite, explained the process and did a good job.”
Continue Reading“Russ is a great guy, great service!”
Continue Reading“Ben Erling was a great service person. As always service was awesome”
Continue Reading“Ben was very professional and knowledgable. He was thorough and gave good advice.”
Continue Reading“Bob Reagan was great. Knowledgeable, competent and friendly.”
Continue Reading“Our furnace kept turning off. Turns out our filter was dirty. Dustin F didn’t make me feel like a complete idiot about it. And he also did a check on the rest of my unit since he was already out there.”
Continue Reading“Fast, courteous”
Continue Reading“Thanks Doug. Friendly, professional and thoughtful.”
Continue Reading“Great service!! Cared about my health (wore a mask) booties on feet. Quick service!”
Continue Reading“I continue to be impressed with the ease of process to schedule my Blue Ribbon service and with the timeliness and professionalism of the technicians. Much of these characteristics can be taught or mandated from management. What can’t be taught is the genuine care for the customer and the customer’s circumstances that I have seen…
Continue Reading“We are very impressed with the Technicians that service our furnace and air conditioner. So much so that we became blue ribbon customers. They get the job done without us knowing they are even here. I asked about getting the batteries changed in our smoke detectors because neither one of us wants to get on…
Continue Reading“Professional, personable, prompt, courtious, helpful. Thanks!”
Continue Reading“Doug is the most knowledgeable HVAC professional I've delt with, and he is very good at explaining operations and issues. We've been very happy with all of the Western HVAC personnel that we've delt with, but Doug's explanations, patience, and efficiency are the best! Thank you very much! Randy & Sue”
Continue Reading“Friendly and efficient.”
Continue Reading“Russ did a great job and got the furnace working in good time. He explained what the problem was and what he did to fix it. He told me the condition of the furnace and what the costs were. I was completely satisfied and very happy to get my tenants back in comfort in this…
Continue Reading“Routine biannual maintenance of the furnace. Easy to schedule, good communication prior to appt. day and on appt. day. Technician on time, friendly, courteous and professional. No issues. All in all a positive experience.”
Continue Reading“Ryan was terrific. He was prompt, polite, thorough, and knowledgeable.”
Continue Reading“He was polite, worked diligently, and answered my questions.”
Continue Reading“Zach was amazing! Not only was he cheerful at the end of his work week, Zach was also informative and answered all my questions. I hope I get to work with him in the future. Thank You, Zach!”
Continue Reading“Clean, efficient and very nice guy.”
Continue Reading“Honest and professional service”
Continue Reading“Ryan did a great job servicing my two furnaces. He explained everything he did and alerted me to possible issues.”
Continue Reading“Very professional experience. Doug called before arriving and performed the service quickly.”
Continue Reading“Bob completed fall/winter maintenance (Blue Ribbon program) on gas furnaces in 3 of our properties. Service was courtous, prompt and thorough, as usual. Keep up the excellent customer service. Happy Holidays!”
Continue Reading“Excellent courteous service!”
Continue Reading“Mike did an excellent job. Everything checked out .”
Continue Reading“Professional, courteous and knowledgeable, Ben arrived on time, was friendly, got the work done and was clear in communicating the status of our furnace. We love Western!”
Continue Reading“Jason did a great Job!”
Continue Reading“Ryan did an excellent job and was extremely professional and friendly! :)”
Continue Reading“Jason Hoopes provided excellent maintenance service on our gas furnace. Jason is efficient and motivated to provide quality service to customers.”
Continue Reading“Prompt. Polite. Knowledgeable. Pleasant to talk to. A great representative of your company. Keep him !”
Continue Reading“Great guy! Very knowledgeable and professional.”
Continue Reading“Answered all questions quickly and professionally. Got to work quickly and finished and cleaned up. Very impressed.”
Continue Reading“Bob Reagan did our annual service maintenance on our furnace. Came within the time frame as scheduled. Did a complete inspection and advised me of the current condition of furnace. Continue to be pleased with Western Heating & Air Conditioning services.”
Continue Reading“Was very helpfull.”
Continue Reading“Outstanding professional service that’s prompt. Knowledgeable technicians always friendly and willing to answer all your questions. I highly recommend this company to my family and friends”
Continue Reading“Nick did a great job! A pleasure to work with!! Thanks for all your hard work!! Nice trouble shooting!!”
Continue Reading“Mike was super professional!”
Continue Reading“Courteous, on time, friendly, definitely Blue Ribbon service. Thanks.”
Continue Reading“Mike W was here for annual furnace servicing, and he did an outstanding job. He is extremely knowledgeable about the equipment and very conscientious about the quality of his work.”
Continue Reading“Jason is very smart and efficient. He educates me on what he finds wrong which I greatly appreciate. I look forward to having his help again for Spring HVAC maintenance.”
Continue Reading“Ben did a great job, he was very friendly and took care of putting in an Ecobee for me after he did maintenance on the furnace. Top notch!”
Continue Reading“Jason was prompt, efficient, friendly and thorough. We will request him for all of our service in the future.”
Continue Reading“I've have yet to have a negative experience with any of the techs or reps from you. Thank you for the service and making the customer feel appreciated.”
Continue Reading“Mike W. was professional, polite & friendly, on time, reliable & organized, showed thorough knowledge and expertise w/answers to all my questions, Excellent Customer Service! We have trusted and enjoyed Western Heating's excellent service, and Blue Ribbon annual program for decades!”
Continue Reading“Always very friendly and helpful. Does a great job.”
Continue Reading“Very knowledgeable, courteous, and professional.”
Continue Reading“Dustin always does a fantastic job. He's kind, doesn't mind my big dog, and does a good job with our maintenance. He is helpful and clear in answering all my questions!”
Continue Reading“Mike came a little after 8:00 a.m. and changed the air filter. Everything went fine.”
Continue Reading“Joseph was the perfect one to send to do the maintenance on propane gas furnace and heat pump. He asked if I had any questions or concerns, LISTENED to them, then checked furnace/heat pump and addressed my questions. So respectful and polite! Comfortable to have him in my home. I'd vote for him to get…
Continue Reading“Ben was great!! He discovered that my heater could be set at a more efficient setting. It was already performing pretty efficiently but it was great to know that it can even do better! Very happy.”
Continue Reading“Jason was on time, polite, and knowledgeable. Willing to answer my questions.”
Continue Reading“Nick is very good and professional.”
Continue Reading“Very professional and friendly.”
Continue Reading“Connor arrived right on time. He was quick, friendly and professional. I am quite pleased.”
Continue Reading“Jason is very professional, complete and explained everything he did and the whyfors of it.”
Continue Reading“Excellent communications”
Continue Reading“Punctual, professional and efficient. All you could ask for, thanks!! Already recommended to another person!!!”
Continue Reading“On time and Professional”
Continue Reading“Dustin was very friendly and knowledgeable and he very efficiently performed the maintenance on our gas furnace. He definitely knows his stuff! I would definitely recommend him and Western Heating & Air Conditioning for their HVAC maintenance.”
Continue Reading“Dustin was on time, very personable and professional. I would recommend him and request his services again.”
Continue Reading“Dustin seemed very knowledgeable And took his time to get everything right. His advice made sense and we’re glad we switched to Western.”
Continue Reading“Excellent service”
Continue Reading“Bob is awesome!”
Continue Reading“Bob R. A d Western Heating and Air have been doing a great job of maintaining my a/c and heater for years. I have 17 year old units and they keep both running like new.”
Continue Reading“Communication is awesome. Very prompt. Courteous. Professional.”
Continue Reading“Doug is very knowledgeable and was very thorough in servicing my furnaces. I appreciate him & Western for their high maintenance standards.”
Continue Reading“Scott and Jake were both very courteous, helpful and knowledgeable. Will definitely be calling Western Heating & Air in the future for continued service.”
Continue Reading“Jason Hoopes is not on your provider list, but, he did a quick and efficient job with our maintenance. Thank you.”
Continue Reading“Technician was on time. Introduced(ID) himself. Asked if we had any questions or concerns before he started . Briefly went through the procedure check list with each unit. Asked about water source to use and any other info on the fence, yard, animals. After completion he went through check list of maintenance items and asked…
Continue Reading“Nick was polite and professional.”
Continue Reading“Dustin is a great representative of your company. He arrived promptly, worked efficiently and accomplished the job to my satisfaction. I'll look forward to seeing him again when the Spring maintenance is due.”
Continue Reading“We were glad Ben got here a little earlier than we thought. He was respectful of our house. He asked if there were any concerns about the furnace. He answered all my questions. He seemed to do an excellent job.”
Continue Reading“Dustin has serviced our equipment several times in the last few years and has always done a great job. He is a great communicator and provides an abundance of details and information.”
Continue Reading“Bob is always professional and efficient. He does a thorough inspection and keeps me apprised of any issues.”
Continue Reading“Mike seemed very competent. He is friendly and I am grateful that he came and serviced my furnace.”
Continue Reading“Joseph Valverde contacted me on his way over. Professional and personable, he took care of scheduled maintenance of our heating system. Provided information and changed filter as per his recommendation. We’ve been customers for years and appreciate your great employees. Thank you.”
Continue Reading“Dustin F is awesome! Great customer service, explains things well, listens to customers, knowledgeable about the heating and air conditioning systems, knows how to fix the issues, and friendly.”
Continue Reading“I have had Western Heating (Russ) do my maintenance for some time now and he always explains and shows me what he has done. I appreciated his honesty and work. I have always had good experience with the office staff as well.”
Continue Reading“Routine maintenance.”
Continue Reading“Great service as always. Ben found a problem created when we had the house reroofed and fixed it on the spot. Also serviced the units.”
Continue Reading“Connor Coulter did our winter maintenance on our two gas furnaces. He did an excellent job for us! We were very impressed with his knowledge of these systems when we discussed the need in the future to replace them, and his work today was very thorough.”
Continue Reading“Everything was great, we love Doug”
Continue Reading“Connor was awesome – very professional and efficient at the task. In and out in no time.”
Continue Reading“Good service and pro active attitude”
Continue Reading“Bob is always prompt, professional, knowledgeable, and friendly. Always helpful. Thanks.”
Continue Reading“Ben was knowledgeable and professional.”
Continue Reading“Dustin F. called ahead and appeared on time. He was friendly but professional, presentable, and his uniform was in order. He explained the service he was going to complete and gave an estimated time of completion. He explained the workings of my furnace, inspected and cleaned it. He checked the floor registers throughout the house…
Continue Reading“Fast service, kept me informed when he was coming.”
Continue Reading“I want to let you know how pleased we are with the manners and professional service that Doug Harman performed for us on our Heating System! We have always been happy with al work done for us before. However, Doug found a leak in the system and it was caused by a missing clamp and…
Continue Reading“Knowledgeable, courteous”
Continue Reading“Zach is THE BEST!!! He is always on time, always happy, always courteous, always does a Great job and explains everything to us, and is ALWAYS clean and professional while doing whatever task it is! We have requested Zach for all these reasons for the past 5 years now!”
Continue Reading“Did his work on both our units very promptly and courteously. We would be happy to have him back.”
Continue Reading“Nice gentleman. Explained it in layman’s terms. Thank u”
Continue Reading“Bob did a great job!! Represented this company professionally and ethically”
Continue Reading“Knowledgeable, friendly and helpful.”
Continue Reading“Nice job and very fast as well. I missed seeing Nick though,……personality superb and I will miss him for that. I was anxious to see him again and how his knees were doing. I do trust all your people though and know that they are the tops in their field.”
Continue Reading“Joseph V. was very knowledgeable, thorough and super easy to work with.”
Continue Reading“The service was done timely and efficiently. Thanks.”
Continue Reading“Western Heating should be very proud to have Zach as an employee! He is extremely knowledgeable and very respectful and I could not be more pleased with his straight forward explanation about everything to me !! Wonderful young man!!”
Continue Reading“As always professional company that I can trust. Your technicians are always knowledgeable and professional. Thank you for being a company that is trustworthy”
Continue Reading“Tracy was on time, courteous, we introduced each other as Tracy is new to service our furnace. He went directly to get the job done and all was taken care of.”
Continue Reading“We’ve been with Western since 1989, love the service, Nick I is the best..we always request him👍👍”
Continue Reading“Joseph performed the Fall maintenance service on our electric furnace and compressor in a very thorough manner. I was very pleased with him and look forward to having him complete the A/C maintenance service in the Spring.”
Continue Reading“Dustin arrived promptly, did his job efficiently and left. He was quite pleasant to work with. Very good work, as always.”
Continue Reading“Dustin F. is an excellent service tech. He was quick, thorough, friendly, and professional. He explained different items as he was working on them and I enjoyed having him servicing the unit.”
Continue Reading“This was periodic maintenance for the furnace. Bob was on time, prepared, and very helpful. I had several questions regarding the new pricing schedule, which he answered to my satisfaction. In addition, he was able to accommodate some special needs we have for cleaning the furnace. I have been with Western Heating for over 20…
Continue Reading“Nick took his time and did an excellent job on the furnace. He also did a thorough job of flushing out the water heater, more than anyone previously had done. He was courteous and professional.”
Continue Reading“Russ is very knowledgeable and informative. I would recommend him highly! Keep up the good work!”
Continue Reading“Joseph was great. He was very friendly. I had questions about how to do a few things on the control panel. He was very knowledgeable and explained how to change things.”
Continue Reading“Nick did a great job. It was the semi-annual Blue Ribbon maintenance on the furnace. He was on time, professional and replaced the filters as expected along with tuning up and checking the humidifier and furnace. Great Job.”
Continue Reading“As always, Doug was prompt, knowledgeable, efficient, friendly and informative.”
Continue Reading“Nick arrived early in the promised window and efficiently performed the system maintenance. There was very minimal interruption to our on going activities. I certainly recommend Western Heating and their service technicians for your HVAC work.”
Continue Reading“Joseph came today to do our annual furnace checkup and service. As always, great service by a competent and friendly member of the Western team.”
Continue Reading“We've been satisfied customers of Western Heating for almost 30 years at three homes. Their employees are always great but, we're always happy to see that Russ is coming. I've done multiple glowing reviews of him over time and this is another one. He is so professional, but friendly and always takes the time to…
Continue Reading“Bob went above and beyond to ensure that everything was properly cleaned and running smoothy for our fall system maintenance. Very professional and strongly recommended!”
Continue Reading“Arrived promptly and worked efficiently.”
Continue Reading“On time. Great service. Clean and left everything clean. Will use again and recommend to others. Thank you.”
Continue Reading“Always is pleasant & professional. Does a great job”
Continue Reading“Always a pleasure dealing with Bob and Western. Complete professional customer service.”
Continue Reading“Scott and partner arrived on time (actually a little early). They planned what each one would do and did their job well. Very professional. Thank You Western Heating and A/C.”
Continue Reading“Dustin was friendly, courteous, capable and thorough. It was a pleasure to have him at our house and great doing business with Western.”
Continue Reading“Dustin was knowledgeable and prompt in servicing our furnace.”
Continue Reading“Dustin was prompt, friendly, considerate, and professional. Furnace is ready for the winter!”
Continue Reading“Top-notch duct cleaning by Scott and Jake–thorough, careful, efficient, and highly skilled. These personable individuals are welcome in our home during this difficult time of the pandemic.”
Continue Reading“5 Stars. Very helpful, prompt and friendly. Helped to set Thermostat quickly.”
Continue Reading“Job well done!”
Continue Reading“Ben arrived on time, was cheerful, considerate, knowledgeable and efficient.”
Continue Reading“We received several emails prior to our appointment, including one with a photo of our service tech, which is appreciated. Our tech arrived earlier than expected, was very helpful and made one suggestion on how we could protect our unit from power surges. He cleaned up after himself and made sure the thermostat was back…
Continue Reading“All went well for maintenance”
Continue Reading“Dustin serviced our furnace and was very thorough and professional. He also serviced the the furnaces at 701 and 725 North Eagle Rd. We are all pleased.”
Continue Reading“Efficient,Courteous,Organized and Helpful!”
Continue Reading“Nick and Team Western always does a great job. Very friendly, knowledgeable and professional.”
Continue Reading“As someone who has employed many individuals, I am aware of how important it is that they represent your company in a very positive light. Doug was an outstanding representative for your company and was obviously knowledgeable about his maintenance on our furnace. Because of his his work and presence I would recommend your company…
Continue Reading“Bob was friendly and professional. I have always been happy with my service from Western Heating.”
Continue Reading“Good service”
Continue Reading“Joseph was spectacular – on time, extremely friendly, performed the maintenance with total professionalism – a pleasure to work with. Thank you!”
Continue Reading“Ben was on time and did a great job servicing our 1-year old furnace. Thank you.”
Continue Reading“Mike is always professional and thorough each time he's come to perform work.”
Continue Reading“Dustin did an excellent job and was great!!”
Continue Reading“Bob was very knowledgeable, courteous, tidy and friendly, I enjoyed having Him in my home and appreciate the notification before his arrival and the Phone call so I knew when to expect him. I have been a loyal customer of Western since moving to Boise in 2014 and I appreciate their prompt Professional service.”
Continue Reading“Very thorough service professional and extremely knowledgeable explained everything he was doing and why pleasant and friendly great employee”
Continue Reading“Dustin did a great job. He was very through”
Continue Reading“we had our second blue ribbon service done on tuesday afternoon. dustin friedlander did our service. he did an excellent job. he was very through, very friendly. very courteous. we have had nothing but excellent service from western heating.”
Continue Reading“Called ahead and arrived on time; polite and efficient; wore his mask – grateful for that extra courtesy. Service the gas furnace and water heater.”
Continue Reading“Nick was very courteous and efficient. He explained some questions I had and I really appreciated his knowledge. As usual a great job!”
Continue Reading“Doug performed his standard excellent work on our HVAC systems at our home. He is always professional and upbeat and a real pleasure to work with.”
Continue Reading“Joseph did an excellent job!”
Continue Reading“Connor called ahead, arrived on-time, and did a thorough, efficient furnace inspection. He was friendly, professional and answered all my questions satisfactorily.”
Continue Reading“Satisfied with service”
Continue Reading“Called before. On time. Quick and efficient.”
Continue Reading“Jason just performed our bi-annual Blue Ribbon service and was outstanding as usual. See you in six months. 😁🇱🇷”
Continue Reading“Dustin is great. He was very professional, kind and helpful with this service feedback. He as thorough and efficient. I hope I get him on my next scheduled maintenance.”
Continue Reading“Joseph was very polite and professional.”
Continue Reading“Nick C arrived on time with a call in advance, and did a great job maintaining my furnace and air conditioner. He is dilligent and hard working and puts in the time to do a thorough job. He explains what he's doing, if you ask him, and why it's important. He is a pleasant, knowledgeable…
Continue Reading“Dustin is an all-star!”
Continue Reading“Zach was such a nice guy, great personality and good at explaining your new Gold Star services. Helped us choose the best one for us and explained why. We would love to have him as our regular service guy”
Continue Reading“Nick was friendly, knowledge and efficient. He serviced my furnace very efficiently. I enjoyed meeting him, and appreciate the efficient service her performed.. my dog liked him too.”
Continue Reading“As always, Russ does a great job.”
Continue Reading“The first thing Ben asked us was if he should wear a mask. We appreciated his courtesy and willingness to wear a mask. He was very professional in how he went about his work quickly and efficiently. Would definitely recommend Western Heating and Ben to anyone looking for service.”
Continue Reading“Nick C did a great job. He was professional the whole time he was at my house. Nick did a great job of explaining a few things to me about my system! I appreciate the service that I get every time someone comes to my house. I appreciated that he wore a mask! Thank you!…
Continue Reading“He was prompt, personable, knowledgeable and efficient”
Continue Reading“Jason is the best!!!!!! I will be recommending you guys because he was so customer service oriented.”
Continue Reading“Doug was simply wonderful in multiple ways. Educating me on my system, teaching me helpful skills for self maintenance and inspection of the entire geothermal unit. He was knowledgeable and had patience in reviewing the manufacture information to professionally service the unit. Doug was kind, passionate about his trade and encouraged my participation during his…
Continue Reading“Zach was prompt, professional and courteous!”
Continue Reading“Nick was very punctual, professional and courteous. We have had your company service our furnace and ac for several years and have always been very pleased with your employees and their knowledge of the equipment serviced. Thank you for doing such a great job.”
Continue Reading“Excellent experience with Jake and Scott here for a a duct cleaning. Straight forward and courteous, and Scott gave me many details about our system that will be helpful for the future. Thanks!”
Continue Reading“Professional and answered all of my questions.”
Continue Reading“We totally trust Russ to keep us up and running.”
Continue Reading“Russ is absolutely the best. Always explains and very kind.”
Continue Reading“Professional polite and efficient. I really appreciate the insight and the good job he did. He knows he job well and referred us to some more services if we need them.”
Continue Reading“Mike was very good in explaining things during this maint.”
Continue Reading“Same great service that we always get and have come to expect.”
Continue Reading“Joseph seemed very nice”
Continue Reading“Doug was great”
Continue Reading“Zack V.and Jared W. arrived when they said they would, did a great job, in and out! Would recommend Western Heating for your furnace needs.”
Continue Reading“Ben was very professional and let me know about needed fixes and how much. He did a great job and I am happy with the service.”
Continue Reading“Scott was very professional and informative about what he was doing. Both Gentlemen were very good and seemed to know what they were doing.”
Continue Reading“I called one day for maintenance on my furnace and air conditioner and they were out the next day. Nick was professional and answered my questions well. I had an issue with my furnace and decided to wait and see and there was no pressure.”
Continue Reading“This is the second time Dustin is servicing our equipment. He is thorough, careful, personable and professional, and we are very satisfied.”
Continue Reading“After some difficulty with our Spring Blue Ribbon service, Doug was definitely a breath of fresh air. He was personable, knowledgeable, and able to answer all the questions I framed. Further he explained what he was doing as he performed the service. Do keep him on your team! Thank you.”
Continue Reading“Dustin was great. He was very knowledgeable about the trade and helped educate me on how both my heating and cooling units operate. Super friendly yet professional. Was conscience about taking foot covers off and on as he exited the house and was sensitive to masking. Would recommend Dustin to others.”
Continue Reading“Work was performed quick and expertly. Furnace was thoroughly cleaned. Appreciated the feedback from the tech. Have used Western for many years and appreciate the great service.”
Continue Reading“Bob was on time, actually early and did an excellent job explaining what he did and assessing the equipment.”
Continue Reading“Good guy. Thorough.”
Continue Reading“Service is always performed as expected, on time, courteously, professionally, and competently.”
Continue Reading“I couldn’t have been more happy with the service! Dryer vent was cleaned out and an overall I specific was done. Any recommendations for any possible future concerns were advised, which was very helpful. Everything was done quickly & efficiently and very neatly. Highly recommend!”
Continue Reading“Service was great.”
Continue Reading“Lloyd came over to our place 4 times total to repair our leaking HVAC which is no fault of his. He did an amazing job each time and was always very friendly and courteous when here. The cats even came out to say hi to him. The final time he suggested and moved around the…
Continue Reading“Very professional, thorough, great explanations. Thank you for wearing a mask!”
Continue Reading“Bob Reagan was very friendly and knowledgeable, he serviced the furnace and replaced the filters, one he had to make which I thought was great, with a great attitude. I would like to thank him for coming out.”
Continue Reading“Very competent”
Continue Reading“I appreciate true professionals and Doug absolutely operated in a highly professional manner in all aspects.”
Continue Reading“Very friendly and seemed quite proficient”
Continue Reading“Very professional and pleasant! Can’t wait to see the benefits of having the ducts cleaned as they sure needed it!”
Continue Reading“Dustin noticed a leak problem he was able to repair in addition to the routine maintenance. Very pleasant professional employee that I appreciated very much!”
Continue Reading“re on their way so I am ready for them. Everyone is very nice and friendly when I call and the techs when they are here at the house. I have recommended them to many of our friends and neighbors.”
Continue Reading“Conor was on time, did the inspection, changed the filter and reported the condition of the furnace.”
Continue Reading“Great people to work with! Nice accommodating staff.”
Continue Reading“Great customer service!”
Continue Reading“Excellent customer service! Russ was extremely courteous and carefully answered every question we asked. Listening to his answers, you could tell he has many years of experience.”
Continue Reading“As usual, very professional.”
Continue Reading“Dustin was outstanding. Seemed very knowledgeable and very thorough. He was friendly and also helped me with a couple of things that I couldn't do myself. I will definitely have Western Heating out each year to service my furnace and air conditioner.”
Continue Reading“Jason was very nice and I think he did a great job.”
Continue Reading“Very courteous, efficient and thorough.”
Continue Reading“The Technician (Zack) was extremely professional and friendly. Notified me prior to arriving and was on time. He did a thorough job and answered all my questions.”
Continue Reading“Dustin is my go to guy for great service and honest evaluations of my system”
Continue Reading“Did a good job and answered all my questions. Good attitude.”
Continue Reading“On time, thorough, a pleasure to work with. Bob is a real asset to your company. I hope you schedule him with me for the AC maintenance next year.”
Continue Reading“Zach was pleasant and professional. Thanks Zach & thank you Western HVAC for your quality service!”
Continue Reading“It was refreshing to have someone who likes kind and knowledgeable.”
Continue Reading“Jason was called prior to arriving and was very complete in his inspection and maintenance. We will use Western Heating & Air again in the future and request Jason.”
Continue Reading“Friendly. Knowledgeable and efficient. We appreciate the great service.”
Continue Reading“I greatly appreciate Zach's interpersonal interactions with me; he is helpful, polite, kept me informed as his adventure with wasps in my AC unit continued. He remembered checking my equipment before and where things are in my vertical real estate. Give him a raise!!”
Continue Reading“Tracy H was Very friendly, took care of everything.”
Continue Reading“Did a good job on cleaning and inspecting the unit.”
Continue Reading“The guys were on time, friendly, and fast. They did a great job and were very thorough, as always.”
Continue Reading“Bob did a professional and expedient job as always.”
Continue Reading“Russ was very professional, kind, and knowledgeable!”
Continue Reading“Nice young man, seemed thorough and explained what he did.”
Continue Reading“Dustin was on time, courteous and extremely knowledgeable. He was quick and efficient with his work and took time to explain our system and best ways to stay on top of our maintenance. Dustin was awesome and we would highly recommend Western Heating and Air for all of your Heating and Cooling needs!”
Continue Reading“Zach is a great technician!”
Continue Reading“Both men were very courteous and friendly and did a great job of cleaning and sanitizing our ducts. They answered all our questions.”
Continue Reading“I had a great experience with my service today. Connor was very professional but also very personable. He explained everything he was doing, why he was doing it, and how it helps the system. He provided pointers for how to make sure things run smoothly for as long as possible. He was very thorough and…
Continue Reading“Always on time, courteous and experienced technician”
Continue Reading“Great job. Very professional, timely and kind.”
Continue Reading“Good thing he is a dog lover! Professional service, friendly demeanor.”
Continue Reading“Dustin did a great job, he was professional and courteous while performing his task. You are blessed with a good technician.”
Continue Reading“Had a great visit from Mike W this morning to get our fall maintenance done. Filter replaced and good to go. Quick appointment and showed up on time. Thanks Mike!”
Continue Reading“Very friendly, efficient and knowledgeable!!”
Continue Reading“Nick’s work was professional and timely.”
Continue Reading“Dustin was on time and very professional. He explained the various checks and needed service during his visit. He was friendly and efficient. A great experience!”
Continue Reading“Very easy to set up an appointment and time frame. The technician called me 30 mins prior to the arrival and was on time. The service was quickly completed and done professionally”
Continue Reading“Nick worked dilligently and efficiently to make sure our gas furnace was in great working order. He was polite and friendly.”
Continue Reading“Dustin is always very professional and courteous.”
Continue Reading“Bob R was very professional and accommodating. I’m so happy he was my technician again this maintenance. Shout out to Bob R for a job well done!”
Continue Reading“Was on time, very professional and represented Western very well”
Continue Reading“Zach was professional, friendly, knowledgeable, and explained everything he was doing and checking. He answered our questions completely and his inspection was thorough. We have liked using Western for our HVAC needs.”
Continue Reading“Could not have had a better experience. Nick was prompt, professional, and knowledgeable. He found the problem and fixed it quickly and without issues. I truly could not have had a better experience!!”
Continue Reading“Russ is always a pleasure to deal with. He's professional and courteous!”
Continue Reading“Top notch service!”
Continue Reading“Very nice person & informative. Spent the time needed for all our questions.”
Continue Reading“Mike has serviced our system, winter and summer, on several occasions. He is always very professional, friendly, and enjoyable to deal with. We highly recommend him. He is one of our favorites!!”
Continue Reading“JOSEPH DID A GREAT JOB, THE ADDED PARTS WERE A LITTLE SHOCK. BUT STILL A GREAT JOB”
Continue Reading“Great service, Friendly and knowledgable Technician.”
Continue Reading“Joe did a great job on the Blue Ribbon maintenance for my decades-old air conditioner. It was cleaned, blown out and generally serviced in minimal time, and he encouraged me to keep it in good condition since it has been such a workhorse for us. I was very happy with his assistance.”
Continue Reading“Bob – was awesome – experienced efficient and friendly”
Continue Reading“I was very satisfied with the services provided by Tracy. He was professional, thorough and able to answer all my questions. He didn’t try to oversell anything, for which I was grateful. I will definitely use the services of Western Heating and A/C again.”
Continue Reading“Russ was friendly, polite and thorough. We would recommend him as a good technician to others.”
Continue Reading“great service”
Continue Reading“Great job and attention to detail. Technician was very meticulous and thorough.”
Continue Reading“During a busy summer season Mike was able to keep our service appt in a timely fashion. He was professional, courteous, and efficient.”
Continue Reading“Zach was awesome! Thank you”
Continue Reading“Our technician, Joseph V. was great to work with. He listened to our request, and proceeded in a professional manner. He was very thorough, explaining each step as he went along. He was also very friendly (even our two puppies liked him.) We have been with Western since we built our home nine years ago.…
Continue Reading“Excellent serviceman”
Continue Reading“Jason Hoopes did an AMAZING job on the maintenance of our AC unit. He was thorough, professional and friendly. He even agreed to drop off the filters he didn’t have, later! Very grateful – we’ve never gone wrong with Western! Many thanks!!”
Continue Reading“Joe did and outstanding job and was very knowledgeble. We hope to see him for our nest service. Thanks”
Continue Reading“Service was actually in McCall, but not an option above. Communication prior to and day of appointment was very clear and professional. Doug was punctual, clearly knowledgeable, very informative. Couldn’t ask for a better employee representing Western.”
Continue Reading“Scott was very thorough and conscientious about how he completed the job – checked in with me from time to time about questions he had or things he wanted to show me regarding our vents. I really felt confident that our vents are as clean as they could possibly be! Scott was very professional and…
Continue Reading“Russ was very helpful and professional.”
Continue Reading“Scott was very friendly and respectful. He cleaned up at the end of his work.”
Continue Reading“I’m sorry, I don’t remember the names. Very nice and helpful and went out of their way to solve my problem. Highly recommend them.”
Continue Reading“I am very pleased with Western Heating… and its employees. I trust them.”
Continue Reading“Nick was great, very friendly and informative. He answered all my questioned and explained the process and informed me when a part wasn’t working the benefits of replacing it would improve efficiency with my unit, I didn’t feel like he was just trying to sell me something. Great Service!”
Continue Reading“Russ is TOPS with me. Always goes above and beyond. Willing to answer any questions and always friendly and professional. Look forward to having him check our HVAC every six months.”
Continue Reading“Joe was a real professional. He did a great job and answered all of my questions.”
Continue Reading“Joe was very professional and kind and informative especially since I had no experience with A/C. Very happy with the service and have recommended Western to others.”
Continue Reading“Joe was extremely professional and was so helpful to me in explaining things I asked him about my thermostat!”
Continue Reading“Joe Reyes provided a great maintenance service. Joe is highly professional, very polite and friendly.”
Continue Reading“Prompt, good service, and honest.”
Continue Reading“Thanks for not making me wait the 3 weeks on your original estimate to look at my problem Dustin Is a nice young man Thanks for working me in Duayne”
Continue Reading“Nick was on time, and preformed the service The a/c works well now”
Continue Reading“On time and Professional”
Continue Reading“Dustin had been here before and has also provided us with friendly, competent and professional service. He as well as the other Western technicians have always given us excellent service. Highly recommended!”
Continue Reading“The AC in our house was not functioning as designed. We feared the unit was in need of replacement, however the Technician was able to diagnose and fix the unit at a very reasonable cost. Thank you”
Continue Reading“Scott and his assistant, Brody, were just excellent and very careful. I noticed a difference in the flow as soon as they turned on the furnace power. I will always recommend you to my family and friends Lois”
Continue Reading“Jason did a great job on the tune-up of our AC.”
Continue Reading“Joe was friendly, knowledgeable, courteous. It was a pleasure having him in my home.”
Continue Reading“Nick was courteous and efficient. He answered the questions I had. He did a great job. Very satisfied with his visit. As always, great service from your company.”
Continue Reading“Very professional and friendly – explained the results of his inspection very clearly and was helpful with suggestions.”
Continue Reading“Very thankful for the honesty and professionalism!”
Continue Reading“Professional and prompt”
Continue Reading“Very pleasant to talk to and responsive when asked a question. Always very courteous. Excellent representative for Western Heating.”
Continue Reading“Dustin explained things very well and was helpful and efficient. We are so glad to have good people like him to work on our equipment.”
Continue Reading“Nick was friendly and informative.”
Continue Reading“Mike is always professional and thorough.”
Continue Reading“Jason did a great job and offered some recommendations for the future. He is very professional and personal. I would be glad to have him back”
Continue Reading“Joe, was awesome personable and efficient. Great guy overall.”
Continue Reading“I have been using Western Heating & Air Conditioning for 4 years now, they provide excellent service.”
Continue Reading“Joe is very professional and we were impressed by his friendliness and knowledge of our a/c unit. Thank you Joe.”
Continue Reading“Nick was very personable and helpful. We appreciate his service today!”
Continue Reading“Joe Reyes is your top diamond here in Boise. Outstanding service today, thorough, explained everything, personable and charismatic. In addition he loves guitar ! Seriously, I am impressed and very happy with his service and he had great things to say about Western. How refreshing to hear an employee praise their company.”
Continue Reading“Joe Reyes is your top diamond here in Boise. Outstanding service today, thorough, explained everything, personable and charismatic. In addition he loves guitar ! Seriously, I am impressed and very happy with his service and he had great things to say about Western. How refreshing to hear an employee praise their company.”
Continue Reading“Jason was very professional and friendly. He communicated clearly and got our AC working at top performance level again”
Continue Reading“Very friendly and knowledgeable employee explained all aspects of the service and corrected the issues I had I’m very satisfied with Jason and his expertise thank you”
Continue Reading“Bob was respectful and well explained an issue we are having with our heating component showing us pictures in the process.”
Continue Reading“Tracy was great. Very friendly and efficient!”
Continue Reading“Dustin was thorough and efficient. He communicated what he was doing and the estimated costs as he troubleshooted the issue. He offered to wear a mask and wore booties in the house which was appreciated and considerate.”
Continue Reading“Zach did a great job. He was efficient, thorough and easy to work with. Once again, a positive experience with Western. Thank you.”
Continue Reading“I cannot speak highly enough about the service Scott provided in cleaning the air ducts in my manufactured home. Scott’s knowledge and attention to every detail unique to my older home eliminated all concerns I had about the process. He was respectful to my property as well as to me as an elderly person. He…
Continue Reading“Great, knowledgeable and personable”
Continue Reading“Great, knowledgeable and personable”
Continue Reading“Fantastic, professional service; Thanks; we will use you again & again!!”
Continue Reading“Scott was do very nice . Cleaned up after himself. He got the job done and I appreciate it , Job well done . I would recommend him to any one . Thank you Scott”
Continue Reading“Russ has serviced our heating and AC for several years. We always request him because he is so upbeat, he is knowledgeable, and we have confidence in him.”
Continue Reading“Technician was very professional, personable and did a good job of maintaining and inspecting equipment.”
Continue Reading“Nolan is very professional , personable and knowledgeable. Did a great job!”
Continue Reading“Knowledgeable technician went through the equipment, explained issues, discussed options, but didn't do a hard upsell. Zach was terrific.”
Continue Reading“Personable and professional”
Continue Reading“Experience was very good. Bob showed up a little early which was great, answered all questions and did a professional job. He suggested we get our furnace area cleaned since it was full of construction dust which we will do. Western Heating did a great job informing us as to who the Technician would be…
Continue Reading“Bob was awesome; very professional & did an amazing job!! I’ll use you again & again:))”
Continue Reading“Service was quick and easy and Nick did a great job outlining my options and his recommendations”
Continue Reading“Nolan is a nice young man who arrived on time and took care of the situation professionally. I enjoyed the visit with him and appreciated all of his help. We have been Western Heating And Air customers for a long long time my parents are Western Heating And Air customers also. One of the reasons…
Continue Reading“Dustin is always great, informative.”
Continue Reading“Awesome service as always”
Continue Reading“Zack, as always was professional, precise and answered all questions.”
Continue Reading“Russ is very personable and professional. We love the way he always explains things to us. Thanks Russ”
Continue Reading“Mike did a great job with maintaining my A/C’s.”
Continue Reading“Mike is a huge asset to Western. He has been to our home on numerous scheduled maintenance visits he recommended a replacement furnace last winter that we are totally satisfied with.”
Continue Reading“Joe was awesome. He took time to talk to us about the service and follow-up. He answered all of our questions. Joe was very professional and did a great job today! Thanks Joe! E and T”
Continue Reading“Nick was very informative and gave us a detailed information on the failure and options on a path forward without pressure.”
Continue Reading“Very professional and was willing to help trouble shout my thermostats.”
Continue Reading“Russ was very professional and on time, I would recommend him to friends and family.”
Continue Reading“Wonderful! Great guy! Knows his stuff!”
Continue Reading“Lloyd was very helpful and took time to address all my questions.”
Continue Reading“Doug was absolutely top notch. He was very friendly, explained everything and was very thorough from the moment he got to our house. Such a great experience and our house is a whole lot cooler now, too!”
Continue Reading“Joe was very pleasant and helpful when he came to perform maintenance for our AC unit. He patiently answered all the questions I had. He replaced the filter on our system, and showed me how to properly install it. He was careful to wear shoe covers every time he entered our home. We appreciated his…
Continue Reading“Very professional”
Continue Reading“Dustin was prompt in arriving at our home, called to let us know he was on his way here. He did a thorough operational check, cleaned the outside cooling unit, inspected the air filter, furnace and replaced a weak capacitor in the cooling unit. Dustin is very personable and answered any questions we had. He…
Continue Reading“Joe was friendly, nice, and polite. I always appreciate that Western doesn’t try to push products on me, such as a new furnace or air conditioner, even though they are both aging. I like having you perform maintenance semi-annually so I know the systems work and will get me through another season, especially winter! I’ll…
Continue Reading“Very satisfactory, and thank you for not demanding a five page essay for the review!!”
Continue Reading“Doug always provides superior service – prompt, professional, knowledgable, friendly, efficient – all the characteristics you’d want in someone servicing your home HVAC system. Western installed and serviced my home’s heating/air conditioning/air purifying systems since I purchased my home and I’ve never been disappointed with their approach to customer service. Prices are fair for the…
Continue Reading“Dustin is an efficient, easygoing, knowledgeable technician.”
Continue Reading“Fantastic and knowledgeable! Thank you!”
Continue Reading“Love Zach, ALWAYS professional, courteous, and really knows A/C & Heating inside and out. Explains everything to me in simple terms. We have requested Zach for the past five years now on the Blue Ribbon program!!!”
Continue Reading“Joe Reyes was great! Helpful, professional, and friendly. Thanks Joe!”
Continue Reading“Thank you! Dessa was most professional and efficient, Thank-you”
Continue Reading“Excellent service”
Continue Reading“Scott and Jake did a great job! Very professional and thorough. Thank you!”
Continue Reading“Nick was a pleasure to work with. He was kind, thorough, punctual and highly skilled and knowledgeable. He was able to provide very specific details regarding my situation and set clear expectations for me so I know the best way to proceed for resolution. He got everything rolling for me. Nick is an asset to…
Continue Reading“Todd was on time. Very nice guy and professional. I got called away at the last minute and he was conscientious to ask me about locking my doors. I feel he went above and beyond with how he interacted with both my two-legged and four-legged family members. I look forward to having him out in…
Continue Reading“Zach was very kind and professional. He took the time to show me how to change the filters and answer all of my questions.”
Continue Reading“Quick and efficient!”
Continue Reading“Nolan called us and let us know when he would arrive and was right on schedule. I was impressed how professional he was when he introduced himself to my wife and I! Nolan and I went out to the garage and the first thing he asked me was if we needed a new filter for…
Continue Reading“Lloyd was punctual, knowledgeable, helpful, and seemingly thorough.”
Continue Reading“Lloyd was friendly and provided quick and efficient service”
Continue Reading“Dustin is always very thorough, dependable and right on time with our HVAC maintenance appointments. We highly recommend Western Heating and Air Conditioning!”
Continue Reading“Excellent service. Was on time, great attitude, and quality work.”
Continue Reading“Our AC was causing our neighbors to grab earplugs. Joe showed up right when he said he would and took care of the problem and left the place better than he found it. Pretty sure he fixed our Gate! 5 stars. Thanks Joe.”
Continue Reading“Bob is always on time, friendly, knowledgeable. Appreciate the quality service over the years.”
Continue Reading“I am part of the Blue Ribbon program and Joe Reyes came to my home this morning to check everything and change my filter. I was very happy with my service, as always. I appreciate the call and text ahead of time to let me know the technician is on the way and Joe was…
Continue Reading“Nick was on time, professional, and did a great job. My AC is ready for the summer and my furnace is ready for when it gets cold again. Highly recommend!”
Continue Reading“Joe Reyes recently provided a service call and inspection of our HVAC system, focusing on our air conditioner, gas furnace, and existing ductwork. Joe was thorough and careful in his work. He was professional and easy to work with. Joe was friendly, communicated clearly, and spent additional time explaining the work completed and the analysis…
Continue Reading“Todd Gross is a true professional. He was prompt, precise, and explained all procedures and condition of system with perfect detail that was easily understood.”
Continue Reading“Nick is always professional, he listens and is helpful by explaining things. My long time experience with your company has been very positive and I always recommend you to friends and family.”
Continue Reading“Very impressed by Western Heating, from Tori in the office to the team that came and cleaned our ducts. Western also did all of the HVAC in our new construction and did a fantastic job!! Highly recommend!”
Continue Reading“Great service. Professional, respectful technician. Prompt, efficient, explains what he’s doing. Friendly greeting. All around great experience.”
Continue Reading“Todd is excellent very friendly and always does a great job of explaining what he is doing, He is one of the reasons we keep comming back to Western”