Testimonials – Maintenance Articles
“Nolan is very professional , personable and knowledgeable. Did a great job!”
Continue Reading“Knowledgeable technician went through the equipment, explained issues, discussed options, but didn't do a hard upsell. Zach was terrific.”
Continue Reading“Personable and professional”
Continue Reading“Experience was very good. Bob showed up a little early which was great, answered all questions and did a professional job. He suggested we get our furnace area cleaned since it was full of construction dust which we will do. Western Heating did a great job informing us as to who the Technician would be…
Continue Reading“Bob was awesome; very professional & did an amazing job!! I’ll use you again & again:))”
Continue Reading“Service was quick and easy and Nick did a great job outlining my options and his recommendations”
Continue Reading“Nolan is a nice young man who arrived on time and took care of the situation professionally. I enjoyed the visit with him and appreciated all of his help. We have been Western Heating And Air customers for a long long time my parents are Western Heating And Air customers also. One of the reasons…
Continue Reading“Dustin is always great, informative.”
Continue Reading“Awesome service as always”
Continue Reading“Zack, as always was professional, precise and answered all questions.”
Continue Reading“Russ is very personable and professional. We love the way he always explains things to us. Thanks Russ”
Continue Reading“Mike did a great job with maintaining my A/C’s.”
Continue Reading“Mike is a huge asset to Western. He has been to our home on numerous scheduled maintenance visits he recommended a replacement furnace last winter that we are totally satisfied with.”
Continue Reading“Joe was awesome. He took time to talk to us about the service and follow-up. He answered all of our questions. Joe was very professional and did a great job today! Thanks Joe! E and T”
Continue Reading“Nick was very informative and gave us a detailed information on the failure and options on a path forward without pressure.”
Continue Reading“Very professional and was willing to help trouble shout my thermostats.”
Continue Reading“Russ was very professional and on time, I would recommend him to friends and family.”
Continue Reading“Wonderful! Great guy! Knows his stuff!”
Continue Reading“Lloyd was very helpful and took time to address all my questions.”
Continue Reading“Doug was absolutely top notch. He was very friendly, explained everything and was very thorough from the moment he got to our house. Such a great experience and our house is a whole lot cooler now, too!”
Continue Reading“Joe was very pleasant and helpful when he came to perform maintenance for our AC unit. He patiently answered all the questions I had. He replaced the filter on our system, and showed me how to properly install it. He was careful to wear shoe covers every time he entered our home. We appreciated his…
Continue Reading“Very professional”
Continue Reading“Dustin was prompt in arriving at our home, called to let us know he was on his way here. He did a thorough operational check, cleaned the outside cooling unit, inspected the air filter, furnace and replaced a weak capacitor in the cooling unit. Dustin is very personable and answered any questions we had. He…
Continue Reading“Joe was friendly, nice, and polite. I always appreciate that Western doesn’t try to push products on me, such as a new furnace or air conditioner, even though they are both aging. I like having you perform maintenance semi-annually so I know the systems work and will get me through another season, especially winter! I’ll…
Continue Reading“Very satisfactory, and thank you for not demanding a five page essay for the review!!”
Continue Reading“Doug always provides superior service – prompt, professional, knowledgable, friendly, efficient – all the characteristics you’d want in someone servicing your home HVAC system. Western installed and serviced my home’s heating/air conditioning/air purifying systems since I purchased my home and I’ve never been disappointed with their approach to customer service. Prices are fair for the…
Continue Reading“Dustin is an efficient, easygoing, knowledgeable technician.”
Continue Reading“Fantastic and knowledgeable! Thank you!”
Continue Reading“Love Zach, ALWAYS professional, courteous, and really knows A/C & Heating inside and out. Explains everything to me in simple terms. We have requested Zach for the past five years now on the Blue Ribbon program!!!”
Continue Reading“Joe Reyes was great! Helpful, professional, and friendly. Thanks Joe!”
Continue Reading“Thank you! Dessa was most professional and efficient, Thank-you”
Continue Reading“Excellent service”
Continue Reading“Scott and Jake did a great job! Very professional and thorough. Thank you!”
Continue Reading“Nick was a pleasure to work with. He was kind, thorough, punctual and highly skilled and knowledgeable. He was able to provide very specific details regarding my situation and set clear expectations for me so I know the best way to proceed for resolution. He got everything rolling for me. Nick is an asset to…
Continue Reading“Todd was on time. Very nice guy and professional. I got called away at the last minute and he was conscientious to ask me about locking my doors. I feel he went above and beyond with how he interacted with both my two-legged and four-legged family members. I look forward to having him out in…
Continue Reading“Zach was very kind and professional. He took the time to show me how to change the filters and answer all of my questions.”
Continue Reading“Quick and efficient!”
Continue Reading“Nolan called us and let us know when he would arrive and was right on schedule. I was impressed how professional he was when he introduced himself to my wife and I! Nolan and I went out to the garage and the first thing he asked me was if we needed a new filter for…
Continue Reading“Lloyd was punctual, knowledgeable, helpful, and seemingly thorough.”
Continue Reading“Lloyd was friendly and provided quick and efficient service”
Continue Reading“Dustin is always very thorough, dependable and right on time with our HVAC maintenance appointments. We highly recommend Western Heating and Air Conditioning!”
Continue Reading“Excellent service. Was on time, great attitude, and quality work.”
Continue Reading“Our AC was causing our neighbors to grab earplugs. Joe showed up right when he said he would and took care of the problem and left the place better than he found it. Pretty sure he fixed our Gate! 5 stars. Thanks Joe.”
Continue Reading“Bob is always on time, friendly, knowledgeable. Appreciate the quality service over the years.”
Continue Reading“I am part of the Blue Ribbon program and Joe Reyes came to my home this morning to check everything and change my filter. I was very happy with my service, as always. I appreciate the call and text ahead of time to let me know the technician is on the way and Joe was…
Continue Reading“Nick was on time, professional, and did a great job. My AC is ready for the summer and my furnace is ready for when it gets cold again. Highly recommend!”
Continue Reading“Joe Reyes recently provided a service call and inspection of our HVAC system, focusing on our air conditioner, gas furnace, and existing ductwork. Joe was thorough and careful in his work. He was professional and easy to work with. Joe was friendly, communicated clearly, and spent additional time explaining the work completed and the analysis…
Continue Reading“Todd Gross is a true professional. He was prompt, precise, and explained all procedures and condition of system with perfect detail that was easily understood.”
Continue Reading“Nick is always professional, he listens and is helpful by explaining things. My long time experience with your company has been very positive and I always recommend you to friends and family.”
Continue Reading“Very impressed by Western Heating, from Tori in the office to the team that came and cleaned our ducts. Western also did all of the HVAC in our new construction and did a fantastic job!! Highly recommend!”
Continue Reading“Great service. Professional, respectful technician. Prompt, efficient, explains what he’s doing. Friendly greeting. All around great experience.”
Continue Reading“Todd is excellent very friendly and always does a great job of explaining what he is doing, He is one of the reasons we keep comming back to Western”
Continue Reading“Joe was extremely nice and knowledgeable. Very friendly and explained what he had done so I would know. I have Blue Ribbon Service and I really appreciate what Western has done for me. You have excellent people working for you. A big kudos going out to Joe.”
Continue Reading“Gracious professional attentive thoroughly capable”
Continue Reading“Russ is very professional, keeps you informed and explains what he is doing.”
Continue Reading“Joe was/is extremely polite and professional. We have had the pleasure of working with him twice and both times he went above and beyond for us. He’s very patient and takes the time to answer any questions we might have.”
Continue Reading“Very pleasant and thorough.”
Continue Reading“Quickly checked out system and gave a all well report.”
Continue Reading“Lloyd is extremely professional and very informative. His expertise was much appreciated!”
Continue Reading“Always a pleasure to have Todd Gross perform our service”
Continue Reading“Fantastic service as always”
Continue Reading“Joe called ahead…arrived as stated. Very pleasant and thorough. Appreciated his professionalism. We are very impressed with Western Heating and Air…They provide good customer service.”
Continue Reading“Did a great job! Was clean, quick and AC is ready to rock and roll.”
Continue Reading“Friendly, polite and knowledgeable”
Continue Reading“Great job Very thorough Very personable”
Continue Reading“Nolan was great. Thank you”
Continue Reading“Jason did an excellent job, very thorough and very conscientious. They can send him out to service our HVAC every time.”
Continue Reading“Impressed by the service tech’s professionalism. He presents himself well. He explained and communicated what was done and why. Very efficient. Hoping he returns for the heating maintenance later in the year.”
Continue Reading“Dustin has been our tech before and he is always so courteous, efficient and knowledgeable. He is great to work with and goes out of his way for great customer service!”
Continue Reading“Joe Reyes was very professional and helpful. Thanks JOE. Western Heating does a great job.”
Continue Reading“Mike was efficient and helpful in preemptively solving an AC issue; replacing a part just in time for the hot weather! Great employee!”
Continue Reading“He was great. very nice and helpful and he did a great job”
Continue Reading“Dessa was polite and professional. We appreciated her clear communication upon arrival explaining what she would need access to and what she would be doing. She troubleshooted the problem quickly and gave a visual recap of the cause and the part that needed to be replaced. It was a very pleasant experience to have such…
Continue Reading“Very polite and explained everything to me that I needed to know.”
Continue Reading“Jason was prompt, kind, and professional. Answered any questions I had and got the work done quickly and well. Great Service!”
Continue Reading“Very pleased with Doug’s service call.”
Continue Reading“Thorough and efficient, Dessa described what she was doing, when and why. Answered all my questions completely. She installed an Ecobee thermostat and helped me access on my android phone. Very patient when the app didn’t seem to communicate with the thermostat, but eventually it all came together. Thank you.”
Continue Reading“Todd has been servicing my air conditioning and heating for years and it is always a pleasure to see him. He is polite and exceptionally knowledgeable and always goes the extra mile. Excellent employee!”
Continue Reading“Extremely polite and knowledgeable. Helped me get my cat inside and suffered scratches for his help. He is a keeper!”
Continue Reading“Jason was very nice. I had a problem with my a/c and he explained what he was going to do and possible options for repair. I inquired about information regarding new equipment and he had the office call me within 30 minutes of his departure. Great experience.”
Continue Reading“Easy and quick”
Continue Reading“Lloyd was on time and professional the entire time he was there. He was friendly and easy to talk to. He was very knowledgeable also. Thank you!!”
Continue Reading“Joe R was great! He was very polite, explained what he was doing, and answered all my questions. He was very efficient. I’d be happy to have him work on my HVAC system again.”
Continue Reading“Nolan called first thing in the morning to tell us when he was coming out. He arrived on time and was wearing a mask. He was very courteous and listened carefully to the issues we were having with our evaporative cooler. When he was finished he explained what he did and why (his explanation made…
Continue Reading“Most reviews are initiated by the unexpected, good or bad. But in this case it is about the norm. The service is always top shelf. Always. Our rep was Joe R. who did everything promised. Called ahead, was on time, courteous, engaging, thorough and explained everything in detail. He took the time to answer questions…
Continue Reading“Lloyd called ahead and then arrived on time wearing a mask. Very clean,polite and professional. Lloyd checked out the HVAC and completed the regular maintenance. We are very pleased with his knowledge and efficiency. We highly recommend him and Western.”
Continue Reading“Todd is always super efficient and gives us helpful recommendations for other services available to us.”
Continue Reading“Russ is the absolute best. Thanks so much”
Continue Reading“Mike contacted us with estimated time and was right on schedule. Performed service efficiently and professionally. Provided in detail service receipt via email quickly.”
Continue Reading“Very polite, very thorough, explains things well. Represents your company in a very positive manner”
Continue Reading“Very polite, very thorough, explains things well. Represents your company in a very positive manner”
Continue Reading“Joe R was typical of the consistent service I’ve received from Western over the years – prompt, polite, thorough, capable, and informative. Western will continue to be my first and only choice for all my HVAC needs.”
Continue Reading“Always satisfied with Mike W service”
Continue Reading“Dustin F. came to do my Blue Ribbon A/C service, and found a discrepancy in the cooling levels coming from the unit – he did a great job explaining what the issue was, tested for a leak (none found) and added more coolant. He is always very professional and knowledgeable – and explains things in…
Continue Reading“Dustin was great. Answered all my questions and amazingly pleasant”
Continue Reading“Great kid. Professional, good listener and very knowledgeable”
Continue Reading“The Technician was friendly, professional and efficient. He answered all my questions and even offered some money saving suggestions! I was pleased with the service and would not hesitate to recomended this company to others.”
Continue Reading“Your rep was very polite, professional & just an all around wonderful guy. We want him back for our next visit.”
Continue Reading“Bob was courteous and helpful. As always, I am happy with the technical services and your technicians. My only complaint is that when Bob moved items out of the way to service my heater, he did not return the items he moved to their original places. (A minor inconvenience, but the reason for 4 stars,…
Continue Reading“Bob Reagan was thorough and professional. He did a great job with this service as well as our fall service. Thanks. P.S. You could really help out the reviewer on this page if you put your techs in alphabetical order. I had a tough time finding Bob R”
Continue Reading“Bob always does a great job. He is Professional, courteous, and does his work in a timely manner.”
Continue Reading“We r very satisfied with tech Doug H., he is very well qualified in his field , very knowledgeable- very pleasant personality , very professional in his work , cleans up , important feature of Doug is that he goes over everything- explains what the problem & solution will be !! This is why we…
Continue Reading“Excellent Job….arrived early and finished with problems identified and fixed.”
Continue Reading“Zach was very nice and respectful. Answered a question for me and was in and out in a timely manner. Great!”
Continue Reading“Mike did a great job servicing my gas furnace and AC unit. I got lots of great information during the service call. I would highly recommend Mike W.”
Continue Reading“Joe was courteous, friendly, and efficient. He observed COVID protocols at all times and minimized his movements through the house. Service techs like Joe are a big reason why we continue to renew our Blue Ribbon Service with Western.”
Continue Reading“An emergency delayed the tech from arriving. Zac was asked to substitute and he did a great job. He kept me informed with every step.”
Continue Reading“Russ is always very professional and helpful. It’s nice to have same familiar face show up for service.”
Continue Reading“Nick seemed friendly, was informative, and as far as we could tell he did a good job.”
Continue Reading“Mike was efficient and even had the filter on his truck that our system needed.”
Continue Reading“Excellent service!”
Continue Reading“Excellence as usual.”
Continue Reading“Bob is a great gut, vert professional, pleasure to welcome into our home. Wouldn’t change a thing.”
Continue Reading“Duct cleaning was done with little disruption. Scott kept us informed as the work was done. We’re completely satisfied.”
Continue Reading“Russ has been my consistent technician for several years now. He is knowledgeable, polite, efficient and always cleans up. He answers all my questions without hesitation and in terms I can understand without making me feel stupid. He explains anything that is wrong or may need to watch in the future. I appreciate having the…
Continue Reading“First experience with Blue Ribbon Service on 7 year old equipment (HVAC). Joe Reyes made the inspection and reported results to us. All went well and finding and recommendations were understood. Will use this service in the future.”
Continue Reading“I really liked Joe . I would like to request him for my services in fall too . He was very courteous and friendly ! Very Professional !”
Continue Reading“Courteous, professional and efficient as usual. Thanks Russ.”
Continue Reading“Great experience. Joe was very professional and courteous.”
Continue Reading“Zach is exceptional!! He knows his work and he’s very professional. He treats me with respect and explains everything to me, which I appreciate very much. He installed the whole house filtration system today and serviced the air conditioner. Zach is the man I always want to do my service etc!!”
Continue Reading“Bob did a great job.”
Continue Reading“Zach gave me a heads up in a text 30 minutes within the scheduled window he would show up. That was SUPER appreciated. He was thorough in his explanation and shared the good news that no work beyond a filter was needed.”
Continue Reading“Friendly service and helpful answering questions.”
Continue Reading“You guys are always great!”
Continue Reading“Todd is very professional and takes his time to make sure everything works as it should.”
Continue Reading“Joe R. was friendly, professional, thorough, knowledgeable. He completely inspected, tested, then cleaned the AC unit. At the end of the service call, Joe explained everything regarding it’s condition. Joe is top notch service tech and represents your company in a very positive way.”
Continue Reading“Jason was very friendly and informative. He did the service on our a/c in a timely manner.”
Continue Reading“Nolan worked hard, explained as he went, serviced our HVAC systems and cleaned all of our intake vents very knowledgeable and professional.”
Continue Reading“Joe was very friendly and did a good explaining what needed to be done. He made sure everything was working properly and that we were aware of what to do for future maintenance.”
Continue Reading“Joe did an excellent checking out our air conditioner for summer use. He was friendly and knew what he was doing.”
Continue Reading“Awesome as usual like the blue ribbon”
Continue Reading“Nolan worked hard, explained as he went, serviced our HVAC systems and cleaned all of our intake vents very knowledgeable and professional.”
Continue Reading“Joe did an excellent service. Very professional and personable. Great job!”
Continue Reading“Dessa was amazing! She was very thorough and did a great job of explaining what she was doing and what she had found. She was very friendly and patient throughout my many questions during the inspection of the system and was very knowledgeable about my system despite it being very old and not particularly well-planned…
Continue Reading“Bob was Awesome!!!”
Continue Reading“Your new technician is a very nice young man. He performed a thorough maintenance of the air conditioning system, including washing the outside unit. When I asked him about the right kind of hose to use to flush the water heater, he gave me good instructions for doing it myself.”
Continue Reading“As always, Bob was punctual, professional, and clearly knows his stuff. No significant problems found this visit, always good news. We will have to replace our aging system some time, but not yet.”
Continue Reading