Testimonials – Maintenance Articles
“This is the second time Dustin is servicing our equipment. He is thorough, careful, personable and professional, and we are very satisfied.”
Continue Reading“After some difficulty with our Spring Blue Ribbon service, Doug was definitely a breath of fresh air. He was personable, knowledgeable, and able to answer all the questions I framed. Further he explained what he was doing as he performed the service. Do keep him on your team! Thank you.”
Continue Reading“Dustin was great. He was very knowledgeable about the trade and helped educate me on how both my heating and cooling units operate. Super friendly yet professional. Was conscience about taking foot covers off and on as he exited the house and was sensitive to masking. Would recommend Dustin to others.”
Continue Reading“Work was performed quick and expertly. Furnace was thoroughly cleaned. Appreciated the feedback from the tech. Have used Western for many years and appreciate the great service.”
Continue Reading“Bob was on time, actually early and did an excellent job explaining what he did and assessing the equipment.”
Continue Reading“Good guy. Thorough.”
Continue Reading“Service is always performed as expected, on time, courteously, professionally, and competently.”
Continue Reading“I couldn’t have been more happy with the service! Dryer vent was cleaned out and an overall I specific was done. Any recommendations for any possible future concerns were advised, which was very helpful. Everything was done quickly & efficiently and very neatly. Highly recommend!”
Continue Reading“Service was great.”
Continue Reading“Lloyd came over to our place 4 times total to repair our leaking HVAC which is no fault of his. He did an amazing job each time and was always very friendly and courteous when here. The cats even came out to say hi to him. The final time he suggested and moved around the…
Continue Reading“Very professional, thorough, great explanations. Thank you for wearing a mask!”
Continue Reading“Bob Reagan was very friendly and knowledgeable, he serviced the furnace and replaced the filters, one he had to make which I thought was great, with a great attitude. I would like to thank him for coming out.”
Continue Reading“Very competent”
Continue Reading“I appreciate true professionals and Doug absolutely operated in a highly professional manner in all aspects.”
Continue Reading“Very friendly and seemed quite proficient”
Continue Reading“Very professional and pleasant! Can’t wait to see the benefits of having the ducts cleaned as they sure needed it!”
Continue Reading“Dustin noticed a leak problem he was able to repair in addition to the routine maintenance. Very pleasant professional employee that I appreciated very much!”
Continue Reading“re on their way so I am ready for them. Everyone is very nice and friendly when I call and the techs when they are here at the house. I have recommended them to many of our friends and neighbors.”
Continue Reading“Conor was on time, did the inspection, changed the filter and reported the condition of the furnace.”
Continue Reading“Great people to work with! Nice accommodating staff.”
Continue Reading“Great customer service!”
Continue Reading“Excellent customer service! Russ was extremely courteous and carefully answered every question we asked. Listening to his answers, you could tell he has many years of experience.”
Continue Reading“As usual, very professional.”
Continue Reading“Dustin was outstanding. Seemed very knowledgeable and very thorough. He was friendly and also helped me with a couple of things that I couldn't do myself. I will definitely have Western Heating out each year to service my furnace and air conditioner.”
Continue Reading“Jason was very nice and I think he did a great job.”
Continue Reading“Very courteous, efficient and thorough.”
Continue Reading“The Technician (Zack) was extremely professional and friendly. Notified me prior to arriving and was on time. He did a thorough job and answered all my questions.”
Continue Reading“Dustin is my go to guy for great service and honest evaluations of my system”
Continue Reading“Did a good job and answered all my questions. Good attitude.”
Continue Reading“On time, thorough, a pleasure to work with. Bob is a real asset to your company. I hope you schedule him with me for the AC maintenance next year.”
Continue Reading“Zach was pleasant and professional. Thanks Zach & thank you Western HVAC for your quality service!”
Continue Reading“It was refreshing to have someone who likes kind and knowledgeable.”
Continue Reading“Jason was called prior to arriving and was very complete in his inspection and maintenance. We will use Western Heating & Air again in the future and request Jason.”
Continue Reading“Friendly. Knowledgeable and efficient. We appreciate the great service.”
Continue Reading“I greatly appreciate Zach's interpersonal interactions with me; he is helpful, polite, kept me informed as his adventure with wasps in my AC unit continued. He remembered checking my equipment before and where things are in my vertical real estate. Give him a raise!!”
Continue Reading“Tracy H was Very friendly, took care of everything.”
Continue Reading“Did a good job on cleaning and inspecting the unit.”
Continue Reading“The guys were on time, friendly, and fast. They did a great job and were very thorough, as always.”
Continue Reading“Bob did a professional and expedient job as always.”
Continue Reading“Russ was very professional, kind, and knowledgeable!”
Continue Reading“Nice young man, seemed thorough and explained what he did.”
Continue Reading“Dustin was on time, courteous and extremely knowledgeable. He was quick and efficient with his work and took time to explain our system and best ways to stay on top of our maintenance. Dustin was awesome and we would highly recommend Western Heating and Air for all of your Heating and Cooling needs!”
Continue Reading“Zach is a great technician!”
Continue Reading“Both men were very courteous and friendly and did a great job of cleaning and sanitizing our ducts. They answered all our questions.”
Continue Reading“I had a great experience with my service today. Connor was very professional but also very personable. He explained everything he was doing, why he was doing it, and how it helps the system. He provided pointers for how to make sure things run smoothly for as long as possible. He was very thorough and…
Continue Reading“Always on time, courteous and experienced technician”
Continue Reading“Great job. Very professional, timely and kind.”
Continue Reading“Good thing he is a dog lover! Professional service, friendly demeanor.”
Continue Reading“Dustin did a great job, he was professional and courteous while performing his task. You are blessed with a good technician.”
Continue Reading“Had a great visit from Mike W this morning to get our fall maintenance done. Filter replaced and good to go. Quick appointment and showed up on time. Thanks Mike!”
Continue Reading“Very friendly, efficient and knowledgeable!!”
Continue Reading“Nick’s work was professional and timely.”
Continue Reading“Dustin was on time and very professional. He explained the various checks and needed service during his visit. He was friendly and efficient. A great experience!”
Continue Reading“Very easy to set up an appointment and time frame. The technician called me 30 mins prior to the arrival and was on time. The service was quickly completed and done professionally”
Continue Reading“Nick worked dilligently and efficiently to make sure our gas furnace was in great working order. He was polite and friendly.”
Continue Reading“Dustin is always very professional and courteous.”
Continue Reading“Bob R was very professional and accommodating. I’m so happy he was my technician again this maintenance. Shout out to Bob R for a job well done!”
Continue Reading“Was on time, very professional and represented Western very well”
Continue Reading“Zach was professional, friendly, knowledgeable, and explained everything he was doing and checking. He answered our questions completely and his inspection was thorough. We have liked using Western for our HVAC needs.”
Continue Reading“Could not have had a better experience. Nick was prompt, professional, and knowledgeable. He found the problem and fixed it quickly and without issues. I truly could not have had a better experience!!”
Continue Reading“Russ is always a pleasure to deal with. He's professional and courteous!”
Continue Reading“Top notch service!”
Continue Reading“Very nice person & informative. Spent the time needed for all our questions.”
Continue Reading“Mike has serviced our system, winter and summer, on several occasions. He is always very professional, friendly, and enjoyable to deal with. We highly recommend him. He is one of our favorites!!”
Continue Reading“JOSEPH DID A GREAT JOB, THE ADDED PARTS WERE A LITTLE SHOCK. BUT STILL A GREAT JOB”
Continue Reading“Great service, Friendly and knowledgable Technician.”
Continue Reading“Joe did a great job on the Blue Ribbon maintenance for my decades-old air conditioner. It was cleaned, blown out and generally serviced in minimal time, and he encouraged me to keep it in good condition since it has been such a workhorse for us. I was very happy with his assistance.”
Continue Reading“Bob – was awesome – experienced efficient and friendly”
Continue Reading“I was very satisfied with the services provided by Tracy. He was professional, thorough and able to answer all my questions. He didn’t try to oversell anything, for which I was grateful. I will definitely use the services of Western Heating and A/C again.”
Continue Reading“Russ was friendly, polite and thorough. We would recommend him as a good technician to others.”
Continue Reading“great service”
Continue Reading“Great job and attention to detail. Technician was very meticulous and thorough.”
Continue Reading“During a busy summer season Mike was able to keep our service appt in a timely fashion. He was professional, courteous, and efficient.”
Continue Reading“Zach was awesome! Thank you”
Continue Reading“Our technician, Joseph V. was great to work with. He listened to our request, and proceeded in a professional manner. He was very thorough, explaining each step as he went along. He was also very friendly (even our two puppies liked him.) We have been with Western since we built our home nine years ago.…
Continue Reading“Excellent serviceman”
Continue Reading“Jason Hoopes did an AMAZING job on the maintenance of our AC unit. He was thorough, professional and friendly. He even agreed to drop off the filters he didn’t have, later! Very grateful – we’ve never gone wrong with Western! Many thanks!!”
Continue Reading“Joe did and outstanding job and was very knowledgeble. We hope to see him for our nest service. Thanks”
Continue Reading“Service was actually in McCall, but not an option above. Communication prior to and day of appointment was very clear and professional. Doug was punctual, clearly knowledgeable, very informative. Couldn’t ask for a better employee representing Western.”
Continue Reading“Scott was very thorough and conscientious about how he completed the job – checked in with me from time to time about questions he had or things he wanted to show me regarding our vents. I really felt confident that our vents are as clean as they could possibly be! Scott was very professional and…
Continue Reading“Russ was very helpful and professional.”
Continue Reading“Scott was very friendly and respectful. He cleaned up at the end of his work.”
Continue Reading“I’m sorry, I don’t remember the names. Very nice and helpful and went out of their way to solve my problem. Highly recommend them.”
Continue Reading“I am very pleased with Western Heating… and its employees. I trust them.”
Continue Reading“Nick was great, very friendly and informative. He answered all my questioned and explained the process and informed me when a part wasn’t working the benefits of replacing it would improve efficiency with my unit, I didn’t feel like he was just trying to sell me something. Great Service!”
Continue Reading“Russ is TOPS with me. Always goes above and beyond. Willing to answer any questions and always friendly and professional. Look forward to having him check our HVAC every six months.”
Continue Reading“Joe was a real professional. He did a great job and answered all of my questions.”
Continue Reading“Joe was very professional and kind and informative especially since I had no experience with A/C. Very happy with the service and have recommended Western to others.”
Continue Reading“Joe was extremely professional and was so helpful to me in explaining things I asked him about my thermostat!”
Continue Reading“Joe Reyes provided a great maintenance service. Joe is highly professional, very polite and friendly.”
Continue Reading“Prompt, good service, and honest.”
Continue Reading“Thanks for not making me wait the 3 weeks on your original estimate to look at my problem Dustin Is a nice young man Thanks for working me in Duayne”
Continue Reading“Nick was on time, and preformed the service The a/c works well now”
Continue Reading“On time and Professional”
Continue Reading“Dustin had been here before and has also provided us with friendly, competent and professional service. He as well as the other Western technicians have always given us excellent service. Highly recommended!”
Continue Reading“The AC in our house was not functioning as designed. We feared the unit was in need of replacement, however the Technician was able to diagnose and fix the unit at a very reasonable cost. Thank you”
Continue Reading“Scott and his assistant, Brody, were just excellent and very careful. I noticed a difference in the flow as soon as they turned on the furnace power. I will always recommend you to my family and friends Lois”
Continue Reading“Jason did a great job on the tune-up of our AC.”
Continue Reading“Joe was friendly, knowledgeable, courteous. It was a pleasure having him in my home.”
Continue Reading“Nick was courteous and efficient. He answered the questions I had. He did a great job. Very satisfied with his visit. As always, great service from your company.”
Continue Reading“Very professional and friendly – explained the results of his inspection very clearly and was helpful with suggestions.”
Continue Reading“Very thankful for the honesty and professionalism!”
Continue Reading“Professional and prompt”
Continue Reading“Very pleasant to talk to and responsive when asked a question. Always very courteous. Excellent representative for Western Heating.”
Continue Reading“Dustin explained things very well and was helpful and efficient. We are so glad to have good people like him to work on our equipment.”
Continue Reading“Nick was friendly and informative.”
Continue Reading“Mike is always professional and thorough.”
Continue Reading“Jason did a great job and offered some recommendations for the future. He is very professional and personal. I would be glad to have him back”
Continue Reading“Joe, was awesome personable and efficient. Great guy overall.”
Continue Reading“I have been using Western Heating & Air Conditioning for 4 years now, they provide excellent service.”
Continue Reading“Joe is very professional and we were impressed by his friendliness and knowledge of our a/c unit. Thank you Joe.”
Continue Reading“Nick was very personable and helpful. We appreciate his service today!”
Continue Reading“Joe Reyes is your top diamond here in Boise. Outstanding service today, thorough, explained everything, personable and charismatic. In addition he loves guitar ! Seriously, I am impressed and very happy with his service and he had great things to say about Western. How refreshing to hear an employee praise their company.”
Continue Reading“Joe Reyes is your top diamond here in Boise. Outstanding service today, thorough, explained everything, personable and charismatic. In addition he loves guitar ! Seriously, I am impressed and very happy with his service and he had great things to say about Western. How refreshing to hear an employee praise their company.”
Continue Reading“Jason was very professional and friendly. He communicated clearly and got our AC working at top performance level again”
Continue Reading“Very friendly and knowledgeable employee explained all aspects of the service and corrected the issues I had I’m very satisfied with Jason and his expertise thank you”
Continue Reading“Bob was respectful and well explained an issue we are having with our heating component showing us pictures in the process.”
Continue Reading“Tracy was great. Very friendly and efficient!”
Continue Reading“Dustin was thorough and efficient. He communicated what he was doing and the estimated costs as he troubleshooted the issue. He offered to wear a mask and wore booties in the house which was appreciated and considerate.”
Continue Reading“Zach did a great job. He was efficient, thorough and easy to work with. Once again, a positive experience with Western. Thank you.”
Continue Reading“I cannot speak highly enough about the service Scott provided in cleaning the air ducts in my manufactured home. Scott’s knowledge and attention to every detail unique to my older home eliminated all concerns I had about the process. He was respectful to my property as well as to me as an elderly person. He…
Continue Reading“Great, knowledgeable and personable”
Continue Reading“Great, knowledgeable and personable”
Continue Reading“Fantastic, professional service; Thanks; we will use you again & again!!”
Continue Reading“Scott was do very nice . Cleaned up after himself. He got the job done and I appreciate it , Job well done . I would recommend him to any one . Thank you Scott”
Continue Reading“Russ has serviced our heating and AC for several years. We always request him because he is so upbeat, he is knowledgeable, and we have confidence in him.”
Continue Reading“Technician was very professional, personable and did a good job of maintaining and inspecting equipment.”
Continue Reading“Nolan is very professional , personable and knowledgeable. Did a great job!”
Continue Reading“Knowledgeable technician went through the equipment, explained issues, discussed options, but didn't do a hard upsell. Zach was terrific.”
Continue Reading“Personable and professional”
Continue Reading“Experience was very good. Bob showed up a little early which was great, answered all questions and did a professional job. He suggested we get our furnace area cleaned since it was full of construction dust which we will do. Western Heating did a great job informing us as to who the Technician would be…
Continue Reading“Bob was awesome; very professional & did an amazing job!! I’ll use you again & again:))”
Continue Reading“Service was quick and easy and Nick did a great job outlining my options and his recommendations”
Continue Reading“Nolan is a nice young man who arrived on time and took care of the situation professionally. I enjoyed the visit with him and appreciated all of his help. We have been Western Heating And Air customers for a long long time my parents are Western Heating And Air customers also. One of the reasons…
Continue Reading“Dustin is always great, informative.”
Continue Reading“Awesome service as always”
Continue Reading“Zack, as always was professional, precise and answered all questions.”
Continue Reading“Russ is very personable and professional. We love the way he always explains things to us. Thanks Russ”
Continue Reading“Mike did a great job with maintaining my A/C’s.”
Continue Reading“Mike is a huge asset to Western. He has been to our home on numerous scheduled maintenance visits he recommended a replacement furnace last winter that we are totally satisfied with.”
Continue Reading“Joe was awesome. He took time to talk to us about the service and follow-up. He answered all of our questions. Joe was very professional and did a great job today! Thanks Joe! E and T”
Continue Reading“Nick was very informative and gave us a detailed information on the failure and options on a path forward without pressure.”
Continue Reading“Very professional and was willing to help trouble shout my thermostats.”
Continue Reading“Russ was very professional and on time, I would recommend him to friends and family.”
Continue Reading“Wonderful! Great guy! Knows his stuff!”
Continue Reading“Lloyd was very helpful and took time to address all my questions.”
Continue Reading“Doug was absolutely top notch. He was very friendly, explained everything and was very thorough from the moment he got to our house. Such a great experience and our house is a whole lot cooler now, too!”
Continue Reading“Joe was very pleasant and helpful when he came to perform maintenance for our AC unit. He patiently answered all the questions I had. He replaced the filter on our system, and showed me how to properly install it. He was careful to wear shoe covers every time he entered our home. We appreciated his…
Continue Reading“Very professional”
Continue Reading“Dustin was prompt in arriving at our home, called to let us know he was on his way here. He did a thorough operational check, cleaned the outside cooling unit, inspected the air filter, furnace and replaced a weak capacitor in the cooling unit. Dustin is very personable and answered any questions we had. He…
Continue Reading“Joe was friendly, nice, and polite. I always appreciate that Western doesn’t try to push products on me, such as a new furnace or air conditioner, even though they are both aging. I like having you perform maintenance semi-annually so I know the systems work and will get me through another season, especially winter! I’ll…
Continue Reading“Very satisfactory, and thank you for not demanding a five page essay for the review!!”
Continue Reading“Doug always provides superior service – prompt, professional, knowledgable, friendly, efficient – all the characteristics you’d want in someone servicing your home HVAC system. Western installed and serviced my home’s heating/air conditioning/air purifying systems since I purchased my home and I’ve never been disappointed with their approach to customer service. Prices are fair for the…
Continue Reading“Dustin is an efficient, easygoing, knowledgeable technician.”
Continue Reading“Fantastic and knowledgeable! Thank you!”
Continue Reading“Love Zach, ALWAYS professional, courteous, and really knows A/C & Heating inside and out. Explains everything to me in simple terms. We have requested Zach for the past five years now on the Blue Ribbon program!!!”
Continue Reading“Joe Reyes was great! Helpful, professional, and friendly. Thanks Joe!”
Continue Reading“Thank you! Dessa was most professional and efficient, Thank-you”
Continue Reading“Excellent service”
Continue Reading“Scott and Jake did a great job! Very professional and thorough. Thank you!”
Continue Reading“Nick was a pleasure to work with. He was kind, thorough, punctual and highly skilled and knowledgeable. He was able to provide very specific details regarding my situation and set clear expectations for me so I know the best way to proceed for resolution. He got everything rolling for me. Nick is an asset to…
Continue Reading“Todd was on time. Very nice guy and professional. I got called away at the last minute and he was conscientious to ask me about locking my doors. I feel he went above and beyond with how he interacted with both my two-legged and four-legged family members. I look forward to having him out in…
Continue Reading“Zach was very kind and professional. He took the time to show me how to change the filters and answer all of my questions.”
Continue Reading“Quick and efficient!”
Continue Reading“Nolan called us and let us know when he would arrive and was right on schedule. I was impressed how professional he was when he introduced himself to my wife and I! Nolan and I went out to the garage and the first thing he asked me was if we needed a new filter for…
Continue Reading“Lloyd was punctual, knowledgeable, helpful, and seemingly thorough.”
Continue Reading“Lloyd was friendly and provided quick and efficient service”
Continue Reading“Dustin is always very thorough, dependable and right on time with our HVAC maintenance appointments. We highly recommend Western Heating and Air Conditioning!”
Continue Reading“Excellent service. Was on time, great attitude, and quality work.”
Continue Reading“Our AC was causing our neighbors to grab earplugs. Joe showed up right when he said he would and took care of the problem and left the place better than he found it. Pretty sure he fixed our Gate! 5 stars. Thanks Joe.”
Continue Reading“Bob is always on time, friendly, knowledgeable. Appreciate the quality service over the years.”
Continue Reading“I am part of the Blue Ribbon program and Joe Reyes came to my home this morning to check everything and change my filter. I was very happy with my service, as always. I appreciate the call and text ahead of time to let me know the technician is on the way and Joe was…
Continue Reading“Nick was on time, professional, and did a great job. My AC is ready for the summer and my furnace is ready for when it gets cold again. Highly recommend!”
Continue Reading“Joe Reyes recently provided a service call and inspection of our HVAC system, focusing on our air conditioner, gas furnace, and existing ductwork. Joe was thorough and careful in his work. He was professional and easy to work with. Joe was friendly, communicated clearly, and spent additional time explaining the work completed and the analysis…
Continue Reading“Todd Gross is a true professional. He was prompt, precise, and explained all procedures and condition of system with perfect detail that was easily understood.”
Continue Reading“Nick is always professional, he listens and is helpful by explaining things. My long time experience with your company has been very positive and I always recommend you to friends and family.”
Continue Reading“Very impressed by Western Heating, from Tori in the office to the team that came and cleaned our ducts. Western also did all of the HVAC in our new construction and did a fantastic job!! Highly recommend!”
Continue Reading“Great service. Professional, respectful technician. Prompt, efficient, explains what he’s doing. Friendly greeting. All around great experience.”
Continue Reading“Todd is excellent very friendly and always does a great job of explaining what he is doing, He is one of the reasons we keep comming back to Western”
Continue Reading“Joe was extremely nice and knowledgeable. Very friendly and explained what he had done so I would know. I have Blue Ribbon Service and I really appreciate what Western has done for me. You have excellent people working for you. A big kudos going out to Joe.”
Continue Reading“Gracious professional attentive thoroughly capable”
Continue Reading“Russ is very professional, keeps you informed and explains what he is doing.”
Continue Reading“Joe was/is extremely polite and professional. We have had the pleasure of working with him twice and both times he went above and beyond for us. He’s very patient and takes the time to answer any questions we might have.”
Continue Reading“Very pleasant and thorough.”
Continue Reading“Quickly checked out system and gave a all well report.”
Continue Reading“Lloyd is extremely professional and very informative. His expertise was much appreciated!”
Continue Reading“Always a pleasure to have Todd Gross perform our service”
Continue Reading“Fantastic service as always”
Continue Reading“Joe called ahead…arrived as stated. Very pleasant and thorough. Appreciated his professionalism. We are very impressed with Western Heating and Air…They provide good customer service.”
Continue Reading“Did a great job! Was clean, quick and AC is ready to rock and roll.”
Continue Reading“Friendly, polite and knowledgeable”
Continue Reading“Great job Very thorough Very personable”
Continue Reading“Nolan was great. Thank you”
Continue Reading“Jason did an excellent job, very thorough and very conscientious. They can send him out to service our HVAC every time.”
Continue Reading“Impressed by the service tech’s professionalism. He presents himself well. He explained and communicated what was done and why. Very efficient. Hoping he returns for the heating maintenance later in the year.”
Continue Reading“Dustin has been our tech before and he is always so courteous, efficient and knowledgeable. He is great to work with and goes out of his way for great customer service!”
Continue Reading“Joe Reyes was very professional and helpful. Thanks JOE. Western Heating does a great job.”
Continue Reading“Mike was efficient and helpful in preemptively solving an AC issue; replacing a part just in time for the hot weather! Great employee!”
Continue Reading“He was great. very nice and helpful and he did a great job”
Continue Reading“Dessa was polite and professional. We appreciated her clear communication upon arrival explaining what she would need access to and what she would be doing. She troubleshooted the problem quickly and gave a visual recap of the cause and the part that needed to be replaced. It was a very pleasant experience to have such…
Continue Reading“Very polite and explained everything to me that I needed to know.”
Continue Reading“Jason was prompt, kind, and professional. Answered any questions I had and got the work done quickly and well. Great Service!”
Continue Reading“Very pleased with Doug’s service call.”
Continue Reading“Thorough and efficient, Dessa described what she was doing, when and why. Answered all my questions completely. She installed an Ecobee thermostat and helped me access on my android phone. Very patient when the app didn’t seem to communicate with the thermostat, but eventually it all came together. Thank you.”
Continue Reading“Todd has been servicing my air conditioning and heating for years and it is always a pleasure to see him. He is polite and exceptionally knowledgeable and always goes the extra mile. Excellent employee!”
Continue Reading“Extremely polite and knowledgeable. Helped me get my cat inside and suffered scratches for his help. He is a keeper!”
Continue Reading“Jason was very nice. I had a problem with my a/c and he explained what he was going to do and possible options for repair. I inquired about information regarding new equipment and he had the office call me within 30 minutes of his departure. Great experience.”
Continue Reading“Easy and quick”
Continue Reading“Lloyd was on time and professional the entire time he was there. He was friendly and easy to talk to. He was very knowledgeable also. Thank you!!”
Continue Reading“Joe R was great! He was very polite, explained what he was doing, and answered all my questions. He was very efficient. I’d be happy to have him work on my HVAC system again.”
Continue Reading“Nolan called first thing in the morning to tell us when he was coming out. He arrived on time and was wearing a mask. He was very courteous and listened carefully to the issues we were having with our evaporative cooler. When he was finished he explained what he did and why (his explanation made…
Continue Reading“Most reviews are initiated by the unexpected, good or bad. But in this case it is about the norm. The service is always top shelf. Always. Our rep was Joe R. who did everything promised. Called ahead, was on time, courteous, engaging, thorough and explained everything in detail. He took the time to answer questions…
Continue Reading“Lloyd called ahead and then arrived on time wearing a mask. Very clean,polite and professional. Lloyd checked out the HVAC and completed the regular maintenance. We are very pleased with his knowledge and efficiency. We highly recommend him and Western.”
Continue Reading“Todd is always super efficient and gives us helpful recommendations for other services available to us.”
Continue Reading“Russ is the absolute best. Thanks so much”
Continue Reading“Mike contacted us with estimated time and was right on schedule. Performed service efficiently and professionally. Provided in detail service receipt via email quickly.”
Continue Reading“Very polite, very thorough, explains things well. Represents your company in a very positive manner”
Continue Reading“Very polite, very thorough, explains things well. Represents your company in a very positive manner”
Continue Reading“Joe R was typical of the consistent service I’ve received from Western over the years – prompt, polite, thorough, capable, and informative. Western will continue to be my first and only choice for all my HVAC needs.”
Continue Reading“Always satisfied with Mike W service”
Continue Reading“Dustin F. came to do my Blue Ribbon A/C service, and found a discrepancy in the cooling levels coming from the unit – he did a great job explaining what the issue was, tested for a leak (none found) and added more coolant. He is always very professional and knowledgeable – and explains things in…
Continue Reading“Dustin was great. Answered all my questions and amazingly pleasant”
Continue Reading“Great kid. Professional, good listener and very knowledgeable”
Continue Reading“The Technician was friendly, professional and efficient. He answered all my questions and even offered some money saving suggestions! I was pleased with the service and would not hesitate to recomended this company to others.”
Continue Reading“Your rep was very polite, professional & just an all around wonderful guy. We want him back for our next visit.”
Continue Reading“Bob was courteous and helpful. As always, I am happy with the technical services and your technicians. My only complaint is that when Bob moved items out of the way to service my heater, he did not return the items he moved to their original places. (A minor inconvenience, but the reason for 4 stars,…
Continue Reading“Bob Reagan was thorough and professional. He did a great job with this service as well as our fall service. Thanks. P.S. You could really help out the reviewer on this page if you put your techs in alphabetical order. I had a tough time finding Bob R”
Continue Reading“Bob always does a great job. He is Professional, courteous, and does his work in a timely manner.”
Continue Reading“We r very satisfied with tech Doug H., he is very well qualified in his field , very knowledgeable- very pleasant personality , very professional in his work , cleans up , important feature of Doug is that he goes over everything- explains what the problem & solution will be !! This is why we…
Continue Reading“Excellent Job….arrived early and finished with problems identified and fixed.”
Continue Reading“Zach was very nice and respectful. Answered a question for me and was in and out in a timely manner. Great!”
Continue Reading“Mike did a great job servicing my gas furnace and AC unit. I got lots of great information during the service call. I would highly recommend Mike W.”
Continue Reading“Joe was courteous, friendly, and efficient. He observed COVID protocols at all times and minimized his movements through the house. Service techs like Joe are a big reason why we continue to renew our Blue Ribbon Service with Western.”
Continue Reading“An emergency delayed the tech from arriving. Zac was asked to substitute and he did a great job. He kept me informed with every step.”
Continue Reading“Russ is always very professional and helpful. It’s nice to have same familiar face show up for service.”
Continue Reading“Nick seemed friendly, was informative, and as far as we could tell he did a good job.”
Continue Reading“Mike was efficient and even had the filter on his truck that our system needed.”
Continue Reading“Excellent service!”
Continue Reading“Excellence as usual.”
Continue Reading“Bob is a great gut, vert professional, pleasure to welcome into our home. Wouldn’t change a thing.”
Continue Reading“Duct cleaning was done with little disruption. Scott kept us informed as the work was done. We’re completely satisfied.”
Continue Reading“Russ has been my consistent technician for several years now. He is knowledgeable, polite, efficient and always cleans up. He answers all my questions without hesitation and in terms I can understand without making me feel stupid. He explains anything that is wrong or may need to watch in the future. I appreciate having the…
Continue Reading“First experience with Blue Ribbon Service on 7 year old equipment (HVAC). Joe Reyes made the inspection and reported results to us. All went well and finding and recommendations were understood. Will use this service in the future.”
Continue Reading“I really liked Joe . I would like to request him for my services in fall too . He was very courteous and friendly ! Very Professional !”
Continue Reading“Courteous, professional and efficient as usual. Thanks Russ.”
Continue Reading“Great experience. Joe was very professional and courteous.”
Continue Reading“Zach is exceptional!! He knows his work and he’s very professional. He treats me with respect and explains everything to me, which I appreciate very much. He installed the whole house filtration system today and serviced the air conditioner. Zach is the man I always want to do my service etc!!”
Continue Reading“Bob did a great job.”
Continue Reading“Zach gave me a heads up in a text 30 minutes within the scheduled window he would show up. That was SUPER appreciated. He was thorough in his explanation and shared the good news that no work beyond a filter was needed.”
Continue Reading“Friendly service and helpful answering questions.”
Continue Reading“You guys are always great!”
Continue Reading“Todd is very professional and takes his time to make sure everything works as it should.”
Continue Reading“Joe R. was friendly, professional, thorough, knowledgeable. He completely inspected, tested, then cleaned the AC unit. At the end of the service call, Joe explained everything regarding it’s condition. Joe is top notch service tech and represents your company in a very positive way.”
Continue Reading“Jason was very friendly and informative. He did the service on our a/c in a timely manner.”
Continue Reading“Nolan worked hard, explained as he went, serviced our HVAC systems and cleaned all of our intake vents very knowledgeable and professional.”
Continue Reading“Joe was very friendly and did a good explaining what needed to be done. He made sure everything was working properly and that we were aware of what to do for future maintenance.”
Continue Reading“Joe did an excellent checking out our air conditioner for summer use. He was friendly and knew what he was doing.”
Continue Reading“Awesome as usual like the blue ribbon”
Continue Reading“Nolan worked hard, explained as he went, serviced our HVAC systems and cleaned all of our intake vents very knowledgeable and professional.”
Continue Reading“Joe did an excellent service. Very professional and personable. Great job!”
Continue Reading“Dessa was amazing! She was very thorough and did a great job of explaining what she was doing and what she had found. She was very friendly and patient throughout my many questions during the inspection of the system and was very knowledgeable about my system despite it being very old and not particularly well-planned…
Continue Reading“Bob was Awesome!!!”
Continue Reading“Your new technician is a very nice young man. He performed a thorough maintenance of the air conditioning system, including washing the outside unit. When I asked him about the right kind of hose to use to flush the water heater, he gave me good instructions for doing it myself.”
Continue Reading“As always, Bob was punctual, professional, and clearly knows his stuff. No significant problems found this visit, always good news. We will have to replace our aging system some time, but not yet.”
Continue Reading“Todd was very friendly, professional, courteous and grateful for what we could provide in doing his work. We enjoyed having him represent Western Heating and Air Conditioning.”
Continue Reading“Dessa was extremely conscientious- thoroughly professional. She was courteous and forthcoming on all questions I asked. She is a attribute to your company- I will request her again. I was extremely satisfied with her work today! You are lucky to have a talented young lady working for your company!”
Continue Reading“Very nice and courteous. Todd was very thorough and explained things very well. Thank you for being great!”
Continue Reading“Thanks for the quick and professional service! Russ is such a nice and helpful professional!”
Continue Reading“Timely, good communication, work done quickly and efficiently.”
Continue Reading“As our previous experience, the technition came on time, was courteous, explained the services performed. Good job.”
Continue Reading“Nolan was good, efficient, knowledgeable and friendly. Would be happy to have him back!”
Continue Reading“Wow. Bob’s a really nice guy and did a great job on my system. Even fixed a minor issue with the filters for free. Even though it was minor, it had been bugging me for years!”
Continue Reading“Polite, professional, clean, and punctual. What more could you want?”
Continue Reading“Great customer service. Nolan cleaned, checked, and maintained our furnace and AC. He was courteous, thorough, and a pleasure to work with. During this process he found that the AC wasn’t working as efficiently as it should, so Nolan recommended a followup service which ended up costing less than estimated. The AC works much better…
Continue Reading“Joe was very courteous , explained what services were performed, and was quick. All traits that I appreciate. Thank you, Joe”
Continue Reading“Joe R was very professional, courteous, friendly and prompt! He explained things as needed and answered my questions. I appreciate Western Heating and Cooling!”
Continue Reading“Joe was very polite competent. It was a pleasure to work with him.”
Continue Reading“Nolan was an extremely friendly guy and made an effort to fix other small issues we told him about that were different from the main reason he was here. He fixed our thermostat and showed us how to use it. He spent a good amount of time here thoroughly fixing the air conditioning and we…
Continue Reading“Nick was very friendly, courteous and professional. Answered a few questions that we had and got our AC tuned up and ready for the upcoming summer heat. We always get great service from Western Heating and AC.”
Continue Reading“Jason called before he came, then arrived on time. You are blessed by having such a fine young man as an employee. He was friendly and very efficient and kept me informed as to the condition of our HVAC system. He was encouraging about the condition of our elderly AC. This is not an expense…
Continue Reading“Quick and professional. Clean. Didn’t leave a mess. Courteous.”
Continue Reading“Great service – Bob’s a good guy who communicates well what’s going on with our system.”
Continue Reading“Todd always does an amazing job! Work is thorough and efficient!”
Continue Reading“Excellent service visit by Nolan. He’s professional, thorough, and informative!”
Continue Reading“Very professional behavior, which is important when people are inside your home. Good explanation of the service visit. Courteous.”
Continue Reading“Doug was friendly and professional. He patiently helped me to get our thermostat online and download the app to my phone.”
Continue Reading“As always, Western Heating and Air is always great! Fast and friendly service, I have been using them for all my heating and Air needs for 13 years. I can always trust and depend on them to maintain my system and repair as needed at fair and reasonable prices. Thank you!”
Continue Reading“Excellent customer service … on time … polite … explained what he did and why … and left the place cleaner than when he got here. Overall a very positive experience … and this is why I continue to give my business to Western.”
Continue Reading“Service Technician Bob Reagan performed the annual service on my AC unit today. He called me ahead of the appointment letting me know he was on the way and he arrived on time. Bob was professional and thorough. He is an outstanding representative for your company.”
Continue Reading“Russ was efficient timely and very pleasant to have at my home for maintenance. It makes a big difference to me that service techs have a good attitude.”
Continue Reading“Dustin did a thorough job and explained everything in terms I understood.”
Continue Reading“Bob is always pleasant & efficient.”
Continue Reading“Dessa was very friendly and knowledgeable. Did a great job.”
Continue Reading“The technicians arrived promptly this morning and went right to work. They were efficient, thorough, careful and considerate. Both observed good Covid-19 safety protocols. The job was finished in a timely fashion.”
Continue Reading“Dustin Friedlander is Excellent. Very Professional and easy going. Western Heating & Air Conditioning has excellent staff, Service, Sales and Administrative, Excellent #1”
Continue Reading“Joe was very thorough and such a pleasant person to deal with. Your technicians are always very professional and friendly.”
Continue Reading“Helpful, friendly and can go into a crawl space! What a Gal!”
Continue Reading“Excellent work. Great with customers”
Continue Reading“Bob is very courteous and thorough.”
Continue Reading“He is very friendly”
Continue Reading“Scott and Jake were total pros and explained everything thoroughly throughout the duct-cleaning process. Friendly, hard-working dudes who were respectful of my home and I’ll be happy to recommend Western in the future!”
Continue Reading“Todd has continued to provide us with excellent service. He is always professional and friendly and has been for the past three years.”
Continue Reading“Nick I was on time, was informative on the procedure. Did a great job.”
Continue Reading“russ great as always!”
Continue Reading“Excellent customer service by Zach, he even went out if his way to assure I had the additional filters I had requested prior to him wrapping up the maintenance service!”
Continue Reading“Great technician!……. the best!!”
Continue Reading“Very knowledgeable and explain all of what he did”
Continue Reading“Jason arrived at scheduled time. Explained what he was going to do, and after checking system, what he had done. Very professional in manner and appearance, answered all my questions knowledgeably. I was comfortable with having him in my home and doing the work.”
Continue Reading“Nolan was very professional and on time.”
Continue Reading“Good as usual”
Continue Reading“Russ was professional – answered all my questions and took care of what needed to be done. Plus – my dog loves him :)”
Continue Reading“Nolan was great! On time and very professional! Your whole company is terrific! Thank you always”
Continue Reading“Nice guy, would recommend him to anyone.”
Continue Reading“Both guys were very professional & did a great job. Much appreciated. Thanks Stan”
Continue Reading“Joe Reyes serviced our air conditioner today & replaced a broken thermostat. Joe was very friendly, professional & very conscientious about safety protocols. During his time here, he had to go up & down three sets of stairs repetitively – so he really earned his salary! Western hires the best people and Joe Reyes was…
Continue Reading“Bob R was prompt, efficient, and friendly. As always.”
Continue Reading“Nick I. Is a consummate professional with excellent customer service. Nick was knowledgeable, thorough, and diligent in the service provided. I will request Nick in the future as he represented Western Heating and Air in a quality manner.”
Continue Reading“We are always so pleased with Western Heating and Air. Your technicians are always professional, hard-working, and helpful. Russ has serviced our heating and air many times and we particularly like to have him do our maintenance. We even request him when he is available. We are happy to be Blue Ribbon members and appreciate…
Continue Reading“Dustin was prompt, efficient and very good. He took care and was careful and respectful of our home. I was quite impressed’”
Continue Reading“Very professional. All work done efficiently. Tech was great!”
Continue Reading“on time, polite. nice man, did a complete check up.”
Continue Reading“Dustin was very thorough and explained everything”
Continue Reading“Dessa was very professional. She talked with me about what her intent was for this service call. I added that I have previously requested from a Tech to have our water heater placed on contract as an “add” each spring. Somehow it was missed, but she was ready and prepared to also service our water…
Continue Reading“We purchased the package deal for both heating, in the fall, and a/c, in the spring, maintenance. Joe was very polite and willing to share his knowledge and walk us through how to change filters and plan for new systems as needed. The office was also very easy to get a hold of and change…
Continue Reading“Joe was personable and completed service in a timely manner.”
Continue Reading“Great service! Timely, polite and clean.”
Continue Reading“Dustin performed the A/C maintenance in a timely manner and explained the service well. All questions were answered in a concise manner.”
Continue Reading“Zach called us when he was on his way. He arrived on time and came prepared. He checked the furnace and cleaned the inside out. He replaced the filter and said that everything was good. He was very professional and communicated what he was doing and why. This is we have been with Western for…
Continue Reading“Bob was thorough, helpful, and timely. Good job!”
Continue Reading“Thorough and professional”
Continue Reading“Great job, very thorough, thanks.”
Continue Reading“Once again the Western experience was great. Any questions I had were answered. The work was done efficiently and skillfully. Thanks Nolan.”
Continue Reading“Prompt, reliable service. Completely trustworthy so that I have no qualms about having the technicians come in my home even when I’m at work. I can always depend on Western to under promise and over deliver. A real pleasure to do business with!”
Continue Reading“Mike was great! On time, helpful, thorough and took time to explain some things I asked him about.”
Continue Reading“Joe was great and very knowledgeable. He did a great job explaining to me what he did.”
Continue Reading“I was very pleased with Nolan’s completion of the Blue Ribbon cooling service today. He explained what he was doing and appeared to do a very thorough job.”
Continue Reading“Great technician and excellent customer interaction”
Continue Reading“Russ is a gentleman and very competent technician. He is willing and able to educate us in the going ons of our furnace and air conditioning. He represents your company very well and is an asset to it!”
Continue Reading“He was friendly and did a good job.”
Continue Reading“We are very pleased with the recent maintenance call. Dessa is always very professional and very knowledge. Thank you Western Heating for your service.”
Continue Reading“Russ took his time servicing our furnace and A/C. We could tell he is a true Pro. He kept us briefed on what he was doing the entire time, and we couldn’t be happier with the maintenance he performed.”
Continue Reading“I questioned Lloyd on the cost of the service but he was correct and I was wrong. Thank you Lloyd! Great service!! I wish the service was a better price but so be it!!!”
Continue Reading“Zach was polite and projected confidence in his knowledge of A/C systems. Followed CDC guidelines. I would say a job well done.”
Continue Reading“Joe Reyes performed the Blue Ribbon service on our air conditioner and ventilation. He was on time (within the time block), curteous , and professional. I would recommend him! Thank you”
Continue Reading“Joe did a great job! He was thorough and friendly. I continue to receive excellent service from Western Heating & Air Conditioning. Thanks!”
Continue Reading“Clean, wore mask, knowledgeable and nice. Willing to talk to us.”
Continue Reading“Todd did a great job of getting my A/C ready for hot weather!”
Continue Reading“Joe R. was here to service our heater/air conditioner today. Our filter is not a size I was able to find at Home Depot, Lowe’s, etc., so he went above and beyond to alter a filter he had in order to fit our HVAC. In addition, he was incredibly nice and informative!!”
Continue Reading“Dustin has serviced my equipment before and he is very polite, efficient and sufficiently fast. He always does fine work and he represents your company well.”
Continue Reading“Jason Hoopes did an excellent job servicing our heating/AC. He was pleasant, knowledgeable and efficient. Thank you. Milt”
Continue Reading“Thorough. Educational. Complete and respectful.”
Continue Reading“Russ is always very polite, respectful and does a great job with our maintenance. You know you’re in good hands when it’s Russ that calls to confirm he’s on his way.”
Continue Reading“As in the past, Bob Reagan, was very professional, and did the annual inspection & maintenance on our AC unit. We will continue our Blue Ribbon service with Western Heating & Air.”
Continue Reading“Joe R was the service technician today. He did a great job, was timely, efficient and thorough!”
Continue Reading“Joe R today’s service technician was wonderful. He was thorough, worked in a timely manner, and as appreciated wore a mask and booties as needed. Great job Joe!!!”
Continue Reading“Technician was very helpful and professional. I’ve always received great service from Western!”
Continue Reading“Showed up on time and Explained the procedures To be followed. Completed the job accordingly and was very polite.”
Continue Reading“Todd was fantastic. He was on-time. He was informative. He was helpful. Thanks, Todd!”
Continue Reading“Nolan did a great job.”
Continue Reading“Todd always does an excellent job. He’s conscientious and friendly. We always look forward to seeing him.”
Continue Reading“Nick was professional and pleasant. He made me feel like I made the right choice to go with Western when I bought my new furnace and air conditioner. Great representative for your company!”
Continue Reading“Service was performed on time and efficiently by Tech Mike Wallace.”
Continue Reading“Good customer service is important to me.”
Continue Reading“Always Professional Friendly and fast.”
Continue Reading“I continue to be impressed with Western Heating & Air Conditioning. Doug came out as part of our Blue Ribbon service agreement and did a thorough job prepping the air conditioner for use later this year. He was personable and knowledgeable. A pleasure to do business with as always”
Continue Reading“Mike was very nice, courteous, helpful, and efficient.”
Continue Reading“Lloyd was very professional and did a great job”
Continue Reading“Zach was polite and efficient. I have had good experiences all your techs. Thank you Zach!”
Continue Reading“Bob serviced my a/c in a friendly and professional manner.”
Continue Reading“Nick was very prompt and efficient. He completed the service in a timely manner and also vacuumed my cold air returns. He also replaced a battery in my ceiling smoke detector. I would recommend him to anyone. Thanks so much.”
Continue Reading“Bob was pleasant and efficient”
Continue Reading“First time with Kevin and since he was using some new procedures to check the system he was very willing to fully explain his procedures and the outcomes of his determinations. With our system nearing the end of its 20th year of service he alerted us to the reality that we are nearing a point…
Continue Reading“Nick I is awesome…..we always request Nick…. he’s great, your personnel that set up our appointment was very helpful and friendly….. thanks you are the best…”
Continue Reading“Zach was very professional and friendly. He diagnosed the issue quickly, (dirty filter) and also addressed another issue, the tendency of furnace vibration to shake loose the door, which then would open the kill switch, shutting off the furnace. Thank You Zach.”
Continue Reading“Jason was great very professional but also very pleasant so pleased with Western.”
Continue Reading“Nick did great”
Continue Reading“Jason Hoopes of Western HVAC just stopped by to perform maintenance on our a/c system and to replace our heating filter. Jason was completely professional, courteous and friendly. We’re signed up for Western’s Blue Ribbon Service, which we highly recommend. We know we are ready for summer!”
Continue Reading“we have had nothing but a wonderful experience with western heating and air conditioning. bob carton was just here to do our blue ribbon service on our a/c unit. he did a wonderful job. in fact he has been the technician who has done our last three services.”
Continue Reading“Jason was. On time, friendly and knowledgeable. He did a fine job.”
Continue Reading“The technician was on-time, courteous, and did a fine job completing the maintenance. He was also helpful and informative with my questions about humidifiers.”
Continue Reading“Scheduled an appointment to have furnaces and AC maintained (for the first time since we bought our house). Speedy, outstanding service. They were able to come out the same day I called. Kevin S did an excellent job servicing our furnace and AC. He even spent time troubleshooting a condensate drain that wasn’t draining properly,…
Continue Reading“Great service provided by Todd yet again! Thank you so much!”
Continue Reading“Kevin was great! First of all he helped me dig through my hoarding tendencies to the furnace. He then expertly completed his inspection even after almost succumbing to the sight of my air filter. *I feel sheepish* He was also able to give me pointers on filter maintenace in regards to my herd of four…
Continue Reading“Joe was very personable and professional. He checked out my AC and furnace filter and I appreciate his knowledge and Thorough service on both units.”
Continue Reading“Mike is great. Very courteous and keeps us informed as to what he does. He’s been out several times over past few years and we are always pleased.”
Continue Reading“Lloyd has forgotten more about HVAC than most techs know. We have used him for our maintenance and installations for several years. He a friend.”
Continue Reading“He was very pleasant and efficient, as your people always are.”
Continue Reading“Very satisfactory appointment. Enjoyed talking to Zach. Thumbs up!”
Continue Reading“Nick did a great job. Very pleasant person. Great asset to your business.”
Continue Reading“We really appreciate Bob’s professionalism, timeliness and friendliness. He has performed maintenance for us for several years — we appreciate the Blue Ribbon Plan!!”
Continue Reading“Another fantastic job! Doug took care of the winter maintenance for my home heating system. He was timely, courteous, practiced great pandemic protocols, and got my system in tip top shape.”
Continue Reading“Kevin assured me a noisy inducer. is just that. Noisy. Suggested I not put another $600 to replace inducer due to overall age / efficiency factor of 17 yr. old furnace. He recommended certain system brands to avoid and those with proven track records for my consideration this coming heating system (Fall 2021). He also…
Continue Reading“Kevin is polite, competent, and knowledgeable. We have every confidence that our heating & air conditioning appliances are in good hands with Western Heating & Air Conditioning.”
Continue Reading“Good service”
Continue Reading“Nick was very pleasant and did a good job!!!”
Continue Reading“Russ did a great job servicing my furnace!”
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