Kevin A.
Kevin A.
RNC Accounts Manager
20 Reviews
Gas Furnace Maintenance in Boise, ID 83706
“Very friendly and capable.”
Gas Furnace Maintenance in Boise, ID, 83703
“Very professional and pleasant.
Did a super job.”
Gas Furnace Maintenance in Caldwell, ID, 83605
“Good Job!”
Air Conditioner Maintenance in Nampa, ID, 83686
“To start with, Kevin was prompt and very polite upon arrival. He was considerate and careful about cleanliness upon entering my home each time during the duration of the servicing. He was extremely professional and took the time to answer all of my questions, making sure to explain things in a way that I could understand. I had inquired about additional systems (air purification/ humidifier)at the beginning of our visit and he was intentional at the end of the service to go through those quotes with me so I had all of the information necessary to make a decision. He was a genuinely nice person that I had the pleasure of working with and in this day and age where the craft of customer service has been lost, it is a refreshing delight to come across a worker like Kevin. Thank you!”
Air Conditioner Repair in Caldwell, ID, 83644-5260
“Kevin was very knowledgeable in the different aspects of how HVAC works and gave a lot of good ideas for me to think about when I go to replace my entire system soon with Western. Never once mentioned anything that would pressure me into having to buy a new system immediately. No pressure at all. Thanks for the great experience with a Heating and Cooling company.”
Air Conditioner Repair in Nampa, ID, 83651
“Kevin is a superb HVAC technician.
Punctual, polite, thorough and knowledgeable regarding his trade.
Cannot thank him enough for solving my A/C issues.”
Air Conditioner Maintenance in Meridian, ID, 83646
“Kevin Newton called ahead and showed up within the allotted block of time. Was professional, thorough and explained everything in terms I could understand. He recommended some additional work to replace a capacitor that was out of range which we did. This is a 19-year-old AC unit so we know it needs to be replaced soon. The only thing I might suggest is maybe going a little lighter on the worst-case scenario when recommending additional work. I appreciate being alerted to the condition of the unit and why additional work is recommended. All in all a good service experience.”
Air Conditioner Maintenance in Nampa, ID, 83686
“He came back when we had a freeze and worked great to get our ac up and going and what caused it!”
Heat Pump Replacement in Boise, ID, 83706
“I highly recommend Western Heating and Air; all of their technicians are fantastic and very knowledgeable. They are able to quickly diagnose and fix any HVAC problem. Tommy and Scott did excellent work replacing our entire heat pump and A/C system. They were thorough and efficient, and a real pleasure to work with. Doug quickly diagnosed the problem when our heat pump failed. Kevin came out and spent time putting together a very reasonable and comprehensive bid.”
Gas Furnace Installation in Nampa, ID, 83651
“I couldn’t be happier with our HVAC replacement service. Everyone was professional, communicative, and very thorough with the job. Thanks again to Kevin, John, and Jeremy!”
Gas Furnace Replacement in Nampa, ID, 83686
“Kevin did a great job
Prompt emergency service got my heat back on after a cold Idaho night.”
Gas Furnace Replacement in Meridian, ID, 83646
“Kevin Abbot worked with me to pick the correct furnace and air conditioner, he set up the appointment for the install today.
Jeremy and John arrived on schedule and did a wonderful job. Took all the old stuff away and left everything clean. Showed me the things I needed to know and how to change the filter.”
Gas Furnace Installation in Boise, ID, 83704
“We asked Western to come out and provide us with a proposal to replace our old gas furnace and air conditioning unit. They scheduled a visit in a few days. They came out and assessed our situation and let us know what our options were based on current code requirements. We were not able to replace our existing furnace with the same equipment without making some architectural changes to the furnace room. Other proposals that we received did not even mention these requirements. This would have meant that our installation would not have passed inspection and we would have had to involve another contractor to upgrade our furnace room. This would have meant that we would have been without heat for an extended period of time until we could have gotten bids and selected a contractor and scheduled them to do the work. This would have been a nightmare! We are thankful that Western was knowledgeable enough to let us know what pitfalls we were facing. Their work was scheduled in a timely manner and was completed in one day. The technicians were thorough and professional. their installation looked good and they cleaned up nicely when they were complete. They had to stay way past 5 pm, but they were determined to complete the installation and do a good job. I feel I received good value for my money. I recommend Western for any of your HVAC needs. I certainly will use them again should the need arise. – Steve B. (Boise, ID)”
Gas Furnace Maintenance in Boise, ID, 83709
“Kevin did a great job. He gave us clear options. He was professional and friendly.”
Water Heater Installation in Caldwell, ID, 83607
“i was very happy with the fast and fair service i recieved they were fast efficient and very personable i would and have recomended too a friend”
Heat Pump Repair in Boise, ID, 83709
“5 stars”
Gas Furnace Repair in Boise, ID, 83704
“Kevin was very polite and efficient and were very pleased with the service.”
Heat Pump Replacement in Nampa, ID, 83687
“Kevin had to wait for the pump to arrive. Did a nice speedy job once the pump arrived.”
Gas Furnace Replacement in Meridian, ID, 83713
“Kevin was great to work with. He came over quickly and let us know the issue and was able to get us up and running. In no time. We will definitely do business with Western Heating again.”
Air Conditioner and Furnace Replacement
“Had a great experience with Western Heating. Replaced my furnace and AC. Upgraded to a two zoned system with a two-speed furnace which was the best decision I have made. I always had to play around with the manual damper to get the right temperature in my house and the furnace would always wake me up since I owned a single-speed furnace. Now I can sleep at night when the furnace comes on and I can have it 70 degrees upstairs for the kids and 72 downstairs for wife and myself I also save money since my AC is not running all day. Kevin Abbott and his crew did a great job.”