Testimonials – Water Heaters Articles
“Excellent service! Friendly professional staff who were on time, finished early and thoroughly explained function and maintenance of our new water heater and answered all of our questions.”
Continue Reading“Doug was very professional answered all of our questions and kept us informed as the process was moving along.”
Continue Reading“I don’t remember the technicians names, but we had 2 new hot water heaters installed in our older home in Boise. It was great to have Jason Guinn as our project manager. He was great at coordinating, giving us the cost estimate, and answering a few follow up questions that I had. He was also…
Continue Reading“Installation was quickly done and it looks great. Hot water again!!!”
Continue Reading“Scott was very professional and personable and completed the job very quickly. Would use Western Heating & Air Conditioning again.”
Continue Reading“I had a full install of furnace, water heater, air conditioner, thermostat ,and air purifier. The installers were efficient, knowledgeable, and willing to answer all my questions. When they left I swear my garage was cleaner then when they started the install. Paul was my sales representative who carefully explained all the options for 3…
Continue Reading“Very professional and courteous. Great work in a short amount of time!”
Continue Reading“Dustin was efficient, friendly and professional. He was knowledgeable of the product he was installing, competent of the function(s) needed for a correct install, therefore a satisfied customer. 🙂 The bonus? He’s a local (Idaho) boy! 🙂 Thanks again WHAC. Glenda”
Continue Reading“I had my enter HVAC system replaced. From the quote to install to follow up I was impressed with how quick everything was, communication with every appointment and how all questions and concerns were addressed.”
Continue Reading“I purchased a new Bradford White hot water heater (worked with Paul), and had it installed today by Jared W. and Dustin V. The entire process was handled with exceptional professionalism. Each was prompt, on time, prepared, organized, informed / knowledgeable, professional in their approach. Every experience I have had working with Western has been…
Continue Reading“Drew and David did an excellent job with my installation. Both were very courteous and professional. Finished installation looks excellent. Good job.”
Continue Reading“Tommy was great, but I didn’t want to leave out Braeden out. Both were amazing!”
Continue Reading“Very pleased with the fast response time (within two hours) to our call for a repair on our water heater. The technician was knowledgeable, professional and cordial.”
Continue Reading“Another broken record glowing review… Western is always competent, personable, efficient, great at communication, and most important, likes my dog. Drew and David were fantastic on my water heater replacement today. Worked to minimize any impact on me being in the house (was like they weren’t even here!), super clean. Answered my questions on the…
Continue Reading“Your plumbers did a very nice neat installation for us, and it was relatively quick, in and out in 2 hours. They cleaned up any messes they made, and were very pleasant and helpful. Dustin showed me that he had set the water heater at a low temperature and it would be up to me…
Continue Reading“We had an excellent experience today with our water heater installers Scott Gray and Dustin Valdez. They were here on time, called with a arrival time, courteous with wearing boots in the house, super friendly, did excellent work in the garage installing our water heater, showed me how it worked and left the space cleaner…
Continue Reading“Dustin was great, especially working with me by text, as we had to coordinate my work hours for my water heater replacement! I was very satisfied as I called on Thursday and Friday I had a new water heater! Justin is very kind, polite and knowledgeable and he made sure I understood the changes in…
Continue Reading“Very Happy with Russ & Western Heating & Air. I highly recommend people call them.”
Continue Reading“The guys came out same day and installed the new water heater. Everyone at Western Heating and Air has been great to work with from Paul- the sales guy, to the installation and service guys. They will always be my first call for my air conditioning, furnace, or water heater needs.”
Continue Reading“Western is my go to for all my home needs and as always the work, professionalism and friendliness of the teams are outstanding”
Continue Reading“Very pleased with our service of the installation of our tankless water heater by Dustin and Scott. Thanks!”
Continue Reading“The technition who came on 1/14/21 to do a Blue Ribbon Maintenance check, noticed a crack in the furnace and unable to fix. Very nice gentleman. Let us know that he had contacted the office and they would contact us to send someone out to discuss options about replacing the furnace and water heater. Paul…
Continue Reading“Fast Friendly and extremely professional installation of the water heater. Travis and Travis did a wonderful job.”
Continue Reading“On time, friendly, nicely done.”
Continue Reading“From my Project Manager(Jason) to the installation team(Jeremy and John) to the repair technician(Mike) and the Office Support(Maria and another?) everything about Western H&A was professional and courteous with attention to detail and the needs of the customer. I'm very satisfied and will confidently recommend them to anybody that has HVAC needs.”
Continue Reading“Fast and great work as usual. Saved the day.”
Continue Reading“Jeremy and John called ahead of my appt, arrived when promised, were efficient, professional, courteous, and answered all my questions. They were great!….couldn't ask for more from them. They represent WH&A very well.”
Continue Reading“Same day service,… Mike Wallace was awesome… we’ve been with Western since 1989… always excellent service…..”
Continue Reading“On time, very helpful with water heater. Assisted with problem and us restarted.”
Continue Reading“i was very happy with the fast and fair service i recieved they were fast efficient and very personable i would and have recomended too a friend”
Continue Reading“Punctual, professional, thorough and friendly…as always. Observed proper procedures in the times of covid.”
Continue Reading“Both Dustin and Scott were very professional and helpful. Arrived on time, answered questions and gave clear answers. Gave good suggestions for future maintenance. Western hires the best people! A bit on the pricey side, but (usually) you get what you pay for. Thanks”
Continue Reading“Bob was extremely knowledgeable and courteous. He was on time and efficient in his work.”
Continue Reading“He was great, showed up when he said he would (which was later in the day). He was kind and courteous.”
Continue Reading“Western has always done a great job for me. I highly recommend them.”
Continue Reading“Western always does a great job. I highly recommend them.”
Continue Reading“Zach did a great job on maintenance for my furnaces and water heater.”
Continue Reading“Was nice, efficient, quick. knew what he was doing and excellent service will recommend to everyone”
Continue Reading“Mike W did a great job for us! Thanks for always providing top notch service!”
Continue Reading“Installation of a new water heater was accomplished. The men were professional, knew their “stuff,” and are always reliable. I appreciate that.”
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