Testimonials – Gas Furnaces Articles
“Joseph identified the problem quickly and gave me a quote with explanation of what needed to be done. He and his associate started as soon as I approved the quote and had my tenant back into heat in just a few hours.”
Continue Reading“Love the online scheduling. Service was excellent and we had the furnace up and running smoothly in no time. Mike was very knowledgeable and friendly.”
Continue Reading“Two gentlemen (John and Scott) notified us that they were on the way to install a new furnace and air conditioner. They arrived right on time and completed the work very efficiently and with a lot of care. Very fast and very well done. Things went well and nothing was left behind except a clean…
Continue Reading“Bob R is the BEST! Always professional, on time, and cordial! He offers explanations for all the work he performs!”
Continue Reading“Doug was very knowledgeable and easy to deal with. He explained everything he was doing, and corrected several problems left behind from another local company. I was very happy with his service to our furnace.”
Continue Reading“Fast to get to the problem and fix it. Was able to come within an hour of the problem.”
Continue Reading“Louis did an excellent job troubleshooting the problem, explaining what was needed and cost, and repairing my furnace. I appreciated that he waited a few minutes after I was delayed getting home. He is professional and personable.”
Continue Reading“Chris was prompt & professional. He fully explained what he was doing & showed me video of my system.”
Continue Reading“Russ was on time, thorough, and professional.”
Continue Reading“Very satisfied with the service provided. Arrived in a timely manner and answered my questions as well as checking out my heating system.”
Continue Reading“Excellent service. Professional.”
Continue Reading“Appeared on time. Friendly service.”
Continue Reading“Thank you for getting my furnace working again. I appreciate your professional work ethic.”
Continue Reading“Professional and courteous Made suggestions for future maintenance Brought the correct filter for the replacement”
Continue Reading“Scott and Andrew were here on time and went right to work. They worked steadily and efficiently until the job was done both gentlemen were informative when I asked questions. Best of all they were friendly and cheerful as well as professional. Thanks to both of them.”
Continue Reading“Dustin is an awesome representation of WH&A. He is professional and remembers things about his customers. He is always smiling and very honest. Great guy!!!!!”
Continue Reading“Mike Lotts was terrific. Not only did he clean up our furnace and give us a new thermostat he took us through every step explaining and showing how the new thermostat works with our phones. Every step was taken to set things up before leaving. He was a joy to get to know him as…
Continue Reading“Russ called ahead and showed up promptly. He was courteous and efficient.”
Continue Reading“Bob R. is amazing. He has been servicing our equipment for several years and has always been courteous and professional. He keeps our furnace and A/C units running smooth year after year. He is an asset to your company.”
Continue Reading“The Tech’s name is Michael Lotts – he did a fantastic job, was on time, professional and friendly. Thank you!”
Continue Reading“Another great Western service experience! Prompt, courteous, friendly, and capable. None of the annoying upselling that I’ve experienced with other companies. Bob was great. He did a thorough job and inspired trust.”
Continue Reading“What can I say other than I am very impressed with the installation job performed by Brennan and Dustin. They were very thorough and professional. They spent the time necessary to patch some of the ducting that was leaking and installing new ducting where necessary. I'm a very picky person and it exceeded my expectations!!!…
Continue Reading“I wanted to submit a review for Michael Lotts. He arrived and was very courteous and knowledgeable. He was very upfront with me about the age of my system and what he could do for me as far as my older system was concerned. After performing a few test and checks he was able to…
Continue Reading“Knowledgeable and friendly. Solved problem with no issues.”
Continue Reading“Joseph arrived on time and greeted me with a smile! I invited him inside, but before he entered he put covers on both of his shoes to prevent bringing dirt into my house. I told Joseph what the problem was (alert on thermostat and no heat) and I directed him to my furnace location. He…
Continue Reading“Braeden & Brody arrived right on time, installed a new gas furnace & a/c unit. They were very polite & respectful to me and each other as they worked. The City inspector arrived within a few minutes of their departure and gave everything the seal of approval. I’ve been very impressed with Western from the…
Continue Reading“Tristin was very friendly and appears to like his job by the enthusiasm he showed.”
Continue Reading“Kind, courteous, on time, and explained what he was doing and identified the problem. Good job.”
Continue Reading“Russ was fast and thorough. No problems.”
Continue Reading“Always amazing. This is the second time Dustin has serviced our home, and it is consistently some of the best customer care I have experienced. Truly advocates for the customer, provides honest advice and is efficient to a fault!”
Continue Reading“I have been in management for over 35 years. I must say that Johnny Castro represented Western Heating like a superstar. He was very detailed in what he was going to do, and once he was done, he went over his findings. Polite and so very professional. Let's say you must keep your eye on…
Continue Reading“Just one little hiccup that was taken care of quickly—thanks”
Continue Reading“Very polite and friendly and knowledgeable”
Continue Reading“John and his crew were thorough, professional, and pleasant to work with. I am very impressed with the work that they did installing our new furnace, air conditioner, water heater, and splitting the zones in our house.”
Continue Reading“Kadon was great, identified the problem, gave me an estimate and had it done in no time. My renters were without heat in late February, so time was of the essence! Thanks”
Continue Reading“His service was excellent. He had an outstanding knowledge of his work he was prompt, and on time I will highly recommend him.”
Continue Reading“Dustin was a wealth of knowledge and a delight to work with!! The perfect combination of professionalism and friendliness. He is a tremendous representative of your company.”
Continue Reading“Joseph was very professional and friendly. Did a great job.”
Continue Reading“Lloyd was very knowledgeable & personable. Change out switch & had us going in minutes.”
Continue Reading“Fast service, was polite. Notified me when he was on the way.”
Continue Reading“Doug was very professional, courteous and informative during the gas furnace service. An excellent employee.”
Continue Reading“On Time Very professional”
Continue Reading“Ken arrived a few minutes after 8 AM this morning and got right to work doing a Blue Ribbon maintenance service on our six-month-old Bryant furnace. I explained a particularly low level (volume) humming/vibration that we have detected and he was able to determine that the furnace did indeed need new bearings (?), which he…
Continue Reading“Doug H was great, pointed out some issues with our furnace, cleaned some components and replaced filter.”
Continue Reading“Excellent service, as usual, by Tracy. Very thorough – very professional – very personable.”
Continue Reading“I had another pleasant experience with Western Heating today. The technician arrived on time and was courteous and professional. He was also very thorough in completing (and reviewing with me) the entire list of checks and cleanings. I really appreciated the fact that he was willing to take the time to answer my questions and…
Continue Reading“Excellent communication and professionalism, he knew job and performed at a top notch level. Great asset to company.”
Continue Reading“Russ is cordial, very knowledgeable, very thorough. I'm completely confident in his work. I always ask for him when maintenance is due. The best.”
Continue Reading“The whole process beginning with Lloyd assessing the problem, Jason selling us the new unit and Josh installing it was a great experience. All were professional, efficient and friendly. Thank you team Western!”
Continue Reading“Dustin and his assistant were personable and professional. Appreciate the quality of workmanship and level of service. I have come to expect this level of service from Western Heating and Air. Thanks so much.”
Continue Reading“I am very pleased with the service Jason G provided. He was very helpful in providing me with the information I needed to make the best choice of a new furnace for my home. He is very personable and knowledgeable. WHA was recommend to my by my mother Cynthina Freeman, she had a new HVAC…
Continue Reading“This review is for Michael Lotts, the technician. We bought the house last year and noticed that the HVAC hadn't been serviced since 2021. He arrived on time to do maintenance on our gas furnace. He is very personable, professional, knowledgeable & very customer service oriented & respectful with making suggestions. This was also the…
Continue Reading“We have been a Western Heating client for 10 years and have always received great service and support. All technicians have been top-shelf, timely, knowledgeable, courteous, and efficient. But this time it got better! Cris A is the best technician we have experienced. We will request him again if available. Kudos to Cris!”
Continue Reading“Professional and friendly serviceman. Prompt. Install of new furnace was finished in a very timely manner. I was very impressed with Josh and his partner and will definitely use Western Heating and A/C for ongoing service.”
Continue Reading“Very professional, answered all my questions, and emailed me all requested information”
Continue Reading“Bob R. was great as he always has been. He did the maintenance and gave me some good advice in the process. I hope that he will help me in the future.”
Continue Reading“Bob is great, the best!”
Continue Reading“As always the service is excellent”
Continue Reading“I was very pleased with the service from start to finish. Jarod was very polite and informed me of what was being done. He also pointed out a very serious issue I am having with my electrical and cautioned me to get it checked. For him to be concerned when he saw my outlet and…
Continue Reading“Kadon ran necessary tests to be sure the heating system was working. He explained the work he did and the problem found.”
Continue Reading“David, Josh and Jared did our install and did an excellent job. The install went exactly as I had hoped, clean, nice looking, professionally done and on time. I was able to ask questions during the install and I learned a lot about our new system. Excellent communication between everyone and myself, very courteous and…
Continue Reading“Dustin and his partner did an excellent job installing our new HVAC system. They were on time, super efficient, and walked us through everything at the end. Very satisfied with their work.”
Continue Reading“Tracy and his apprentice were very thorough, pleasant, and professional. After checking our furnace carefully Tracy explained our options for future furnace choices. We have always been pleased with our repair men.”
Continue Reading“Fantastic work. Quality job with great communication.”
Continue Reading“A very thorough furnace tune-up. Tristin is very good!”
Continue Reading“Jason texted us when he was on the way, then called to give us an estimated time of arrival. He showed up on time and got right to work. He was very professional and friendly. He was quick and thorough. He came to the door to let us know that everything looked good and he…
Continue Reading“Doug was very prompt, professional and informative. We were very happy with his service. We look forward to working with him in the future.”
Continue Reading“Ken did outstanding work checking my gas furnace. Customer service was great and he answered all my questions.”
Continue Reading“Everything was great.”
Continue Reading“Tristen was polite, courteous, efficient, and on time for the appointment. The technicians that service my gas furnace have always been A+ and that’s why we continue using your company.”
Continue Reading“I liked Kadon. He let me know what needed to be replaced and the condition of the furnace”
Continue Reading“Great job and professional service.”
Continue Reading“Mike was very thorough and professional”
Continue Reading“Bob was very polite & explained everything. The peraon with him was great also.”
Continue Reading“I think I have the right person (Joseph Woodel) selected. Joe was awesome and respectful. He fixed my furnace in a timely manner and was very knowledgeable. I appreciated that he helped me get signed up for a yearly maintenance plan that will help keep my furnace running for years to come. I was also…
Continue Reading“Orlando Velasquez was the lead person and he found the problem quickly once I explained the noise the furnace had recently made. Once the exhaust motor was delivered, the team replaced it successfully, in addition, to replacing the filter and serving the furnace. We are pleased with this team’s friendliness, efficiency, and character. It is…
Continue Reading“As usual, the technician was timely, courteous, and professional. Thank you!”
Continue Reading“Thank you so much Bob for taking care of our furnace and helping me move our bikes to access the furnace. Also, thank you SO MUCH for going above and beyond and putting two bikes back on the wall hooks for me!! I noticed that and was so appreciative! Shaylee”
Continue Reading“Ken was very personable and thorough. He did a fine tune up on our heater”
Continue Reading“Friendly service man”
Continue Reading“Tracy was very thorough. Explained what he was doing. Added a safety item that would protect the furnace. Nice and friendly”
Continue Reading“Very thorough. Listened to all my questions and concerned and attempted to address. Very professional. Excellent Service.”
Continue Reading“Russ did a great job. Friendly, knowledgeable and efficient.”
Continue Reading“A++ Experience. We had our Air Conditioner, Gas Furnace, and Water Heater replaced. Western sent Dennis out in just a few days of our inquiry and we had an estimate within two days. The installation was scheduled within a week. Western sent text and emails to let us know when the technicians would arrive for…
Continue Reading“Lloyd is very knowledgeable. He’s very consumer friendly and really likable. We enjoy his visits.”
Continue Reading“Great service.”
Continue Reading“David and Josh arrived right on time. It was great to receive a text message from them with an estimated arrival time, so we were able to open the garage just as they pulled in before 8am. The installation (2 water heaters and a furnace) was made, as promised, in 1 day, with exceptional care…
Continue Reading“Couldn’t find parts to repair my unit die to age and back stock issues, but they sure tried! Super professional and even setup a sales appt.”
Continue Reading“Russ was here when he said he would be here. Worked on the Furnace and was very easy to talk to. He worked on my thermostat and explained things to me where I could understand what he was saying. A pleasant and polite technician. You can send him back any time to work on our…
Continue Reading“Rolando was on time and very professional. He was knowledgeable about the product and service that he performed. Very friendly and also efficient.”
Continue Reading“Doug was very efficient and gave me a complete breakdown of everything he did today.”
Continue Reading“Personable. Professional”
Continue Reading“Very courteous and efficient. Explained things well.”
Continue Reading“Russ was awesome if I have any issue I’ll be calling you guys again.”
Continue Reading“Very nice young man. Very professional.”
Continue Reading“Ken was friendly and efficient.”
Continue Reading“Doug and Ken did an outstanding job of servicing our HVAC and other equipment under our Platinum Service Plan. It gives us a great deal of comfort and confidence knowing that our equipment is operating in top condition and will continue to provide the heating and cooling we depend on for safety and comfort.”
Continue Reading“Prompt, checked system and explained what was going on with system, preventative maintenance”
Continue Reading“Doug quickly diagnosed the problem and corrected it.”
Continue Reading“Dustin did a fantastic job and was very respectful of our home”
Continue Reading“Ken was prompt, courteous, professional and explained everything very clearly. The office staff is always friendly and very helpful. Excellent communication, I would highly recommend Western Heating & Air!”
Continue Reading“Kadon was very professional and also very knowledgeable. Thanks for the great service.”
Continue Reading“Russ was awesome!”
Continue Reading“Rolando was very knowledgeable and professional. He found the problem very quickly and came out the next day and made the repairs.”
Continue Reading“Prompt, pleasant, and knowledgeable”
Continue Reading“Very professional and knowledgeable, great job!”
Continue Reading“Bob is pleasant, professional, and thorough. We highly recommend Western Heating!”
Continue Reading“Russ was very friendly and we appreciated his knowledge of our heating system.”
Continue Reading“Very friendly and informative.”
Continue Reading“Everything went fine.”
Continue Reading“No issues as yet”
Continue Reading“Great service, nice guy!”
Continue Reading“Bob always does a great job”
Continue Reading“Excellent service”
Continue Reading“Russ did a great job it was a pleasure meeting Russ”
Continue Reading“Friendly knowledgeable”
Continue Reading“Thank you Donald great job”
Continue Reading“Please let Don know I appreciated his efficient service. Let him know I got the condensate tube rerouted and everything is working well!”
Continue Reading“Doug quickly diagnosed the problem–a failed condensate pump causing the furnace to shut down and not provide heat. He replaced the condensate pump and the furnace is now back in service providing much appreciated heat on this cold day. Service response was prompt, professional and trustworthy, as usual. Thank You!”
Continue Reading“Conner did an excellent job repairing our furnace. He was great!”
Continue Reading“Arrived on time, very knowledgeable, performed a thorough job on requested maintenance, discovered a needed repair that was promptly fixed, & this left us extremely happy with the experience!”
Continue Reading“Jason got my furnace running again until the part arrived. Great tech. Great company.”
Continue Reading“Although Ken arrived on time, was very courteous and left us very satisfied as customers of Western Heating and Air, Ken forgot to give me a Christmas present. It must have slipped his mind. My wife said I don’t deserve a present but who asked her anyhow? Anyhow, don’t blame Ken. I didn’t get a…
Continue Reading“Great Service”
Continue Reading“Dustin F. was very professional, knowledgeable about our system, and took time to answer questions and explain things. It is nice to have technicians wear show covers and vacuum up after the job is done. We've always had good experiences with Western Heating & Air.”
Continue Reading“We have been customers for last 30yrs. The service has always been professional and friendly. We like them!!”
Continue Reading“Rolando called with notification of his pending visit and arrived promptly. Courteous, friendly, professional, and responsive to my questions. Completed service in a timely manner and replaced filter as per recommendations (and took the used one back to his truck). Thank you Rolando; we look forward to working with you again! Merry Christmas!”
Continue Reading“This is the 2nd time we've had Joseph provide maintenance to our heating and cooling system. He is always professional and well informed. I appreciate his thoroughness and ability to complete the job. It's nice having consistency with our provider.”
Continue Reading“Showed up right on time, got the job done. Courteous and professional. We’ve been using Western for years and never had anything but good experiences. Great job!”
Continue Reading“As always, Dustin is professional, knowledgeable, thorough and pleasant. I'm always happy to receive him as the service technician when it is time for an equipment checkup.”
Continue Reading“Russ called prior to his arrival and was right on time. He was professional and courteous, explaining what he was doing and how efficient our furnace was working. It was a pleasant experience for us.”
Continue Reading“Rolando was very helpful and was knowledgeable about the systems and very pleasant to work with.”
Continue Reading“Russ is the Best!”
Continue Reading“Fast, friendly, and efficient!”
Continue Reading“Mike did a great job checking my heating system and installing new air filters!”
Continue Reading“He was great.”
Continue Reading“These is the company and the technician you want servicing your HVAC. Courteous, prompt, reliable, friendly and capable. Five stars for the technicians, office staff and management.”
Continue Reading“Russ did a great job. He was on time, friendly, and knowledgeable. Well done Western Heating!”
Continue Reading“I have used Western for several years under the Blue Ribbon program to service my 30+ year old Furnace and A/C. When I finally needed to replace both units, Sam Jacobs, Project Manager, met with me to go over my options. He was so friendly, courteous and professional and outlined the installation in layman's terms…
Continue Reading“Russ did an excellent job. He was friendly and helpful. I trust him with out HVAC system.”
Continue Reading“Michael did an outstanding job discussing what he was doing, why he was doing it, and how it would benefit me. He simply enjoys his job and it is great to see someone that has done the job for many years, yet still has passion doing it. He took extra time cleaning my blower vanes…
Continue Reading“Russ was very kind, efficient, and thorough. He is definitely an asset to your company.”
Continue Reading“We have 2 gas furnaces. The technician was prompt, and efficient.”
Continue Reading“Bob R is awesome he has been servicing my furnace and a/c for a long time and he is always on time, courteous, and just a great guy to work with. He explains everything so that I can understand what is going on with either the furnace or a/c and repairs are done quickly.”
Continue Reading“Doug is uber knowledgeable and willing to share information in a clear, understandable way. His pride in doing the best job possible is obvious. Super personable and super competent in HVAC systems.”
Continue Reading“Mike L. did a great job for us this past week. We have been loyal Western Heating customers for years and with two homes. We appreciate the good service.”
Continue Reading“Connor was great! This is my first year in the house, and he was able to answer all of my questions about my system. Thanks Connor!”
Continue Reading“Service was on time. Service man has been to our home in the past and was a pleasure to have in our home. Well trained and personable. Service man is an asset to company”
Continue Reading“Jason was the project manager. He was very knowledgeable, giving us several options for our replacement system and water heater. The install crew was Brady and Chandler. They were both professional, courteous and respectful. The system and W.H. look fantastic and run great. Thanks guys.”
Continue Reading“Dylan was fantastic. Very positive attitude. Seemed both competent and efficient in servicing my two units. Took time to explain what he found and did. Thanks, Dylan.”
Continue Reading“Jason Hoopes takes care of my units. He is one of the best! Very knowledgeable and thorough. Western installed new AC units for me in 2016 and I've used them ever since. Highly recommend this company. Very friendly, very professional.”
Continue Reading“Bob is terrific! He does good work, explains what he is doing. Thanks, Bob!!”
Continue Reading“Professional and friendly services. Thank you, Bob.”
Continue Reading“Awesome work called 15 min ahead of time to make sure i was ready gave me time to lock up dogs and was very kind and very good and explained what all he was doing at the same time would highly recommend these guys never a bad experience with them life long customer here for…
Continue Reading“Very professional, eligible great attitude 25° weather thanks I have been a blue ribbon customer over 20 years”
Continue Reading“Showed up early, got job done. Was very thorough.”
Continue Reading“Bob Reagan was great! Very knowledgeable and personable! I appreciate his professionalism!”
Continue Reading“Dylan was efficient and professional and he performed very well in the manner that I have always expected from Western Heating personnel over the past 45 years.”
Continue Reading“Explained everything he was doing and was very methodical in diagnosing what the problem was. Suggested things to do from now on to prevent further problems. He was very nice.”
Continue Reading“Nice guy, send Bob here anytime. John Thiel”
Continue Reading“Doug was here to over see a new tech today. I like Doug because of his experience and friendliness. Good to see he is supervising the new guys coming in! Alway a good job done here! 👍🏼🤗”
Continue Reading“Timely, pleasant and communicative.”
Continue Reading“My furnace broke down and Western was able to prioritize getting a service guy out within the same day! Much appreciated. Russ came out and diagnosed the problem with the furnace quickly and got it back up and running. Russ was professional but friendly, authentic, and transparent. I appreciated his frankness and humor. Thanks again!”
Continue Reading“James assisted in the installation of furnace, AC, and water heater. He was very competent and knowledgeable, answering my questions and explaining aspects of the system. He was respectful and pleasant, a real pleasure to work with.”
Continue Reading“Amazing! Respectful and Communicated throughout the process. I not only had my furnace replaced but A/C, and water heater. Each step of the way complete professionals.”
Continue Reading“Jason was on time, very efficient and personable. I would like to have him do our servicing every time.”
Continue Reading“Nice friendly helpful.”
Continue Reading“Professional. Explained process(es). Thorough. Polite.”
Continue Reading“Russ arrived exactly when scheduled. He began the Fall service on my Blue Ribbon service promptly. He reviewed what he had done in the service and advised how the furnace condition is. He was thorough, informative, polite and was very clear in the discussion. He is the ultimate professional and I look forward to his…
Continue Reading“I had a noon to 4 pm window today for Donald to come out and service our gas furnace for the winter. He called around 1:30 and arrived around 1:40 and was finished by 2:05. He cleaned and inspected all the components and discovered that there was a minor water leak. But he quickly found…
Continue Reading“Bob R is excellent at his job – very professional and efficient. He arrived on time after a call to let us know he was on the way. He advised of possible upcoming issues and provided a statue report on the 8-year-old system. He is a gem!”
Continue Reading“Russ was a head of schedule which was nice so it freed up our afternoon. He was also very pleasant. Thank you Russ for your professionalism and punctuality. Cynthia”
Continue Reading“Professional diagnostic. Found nothing wrong. So for that, honest!”
Continue Reading“Connor always does exceptional work – very conscientious about the quality and thoroughness of what he does. He always goes the extra mile for great service!!”
Continue Reading“Michael is very cordial, thorough, and professional. He completed the maintenance quickly with reasonable explanations to my questions.”
Continue Reading“Dylan was a total professional. Explained to me how the system worked and what I could do to improve performance. He was easy to talk to and didn't seem to mind that my cat was supervising his work (ha ha). I would highly recommend him to anyone looking to have their heating and air units…
Continue Reading“Such a very pleasant employee; asset to your company. He really cares about his work.”
Continue Reading“Nice guy who fixed the problem and explained everything perfectly!”
Continue Reading“Outstanding!! Infact Ryan pointed out a filter/part that needed to be cleaned that to my knowledge had never been cleaned.”
Continue Reading“As art of our ongoing service plan, Bob has been the technician multiple times. Bob is very customer oriented and listens carefully to our thoughts and concerns. Bob will give the extra effort to satisfactorily complete the service.”
Continue Reading“Excellent in every way!”
Continue Reading“Dustin was very thorough and explained everything he was doing and why. Great customer service and obviously outstanding technical skills. I will request him for all future maintenance.”
Continue Reading“Simply, I have nothing but good things to say about Russ when he came to service our gas furnace and the water heater.”
Continue Reading“As always, we received excellent service from a friendly, professional service rep.”
Continue Reading“The maintenance service was provided timely and efficiently.”
Continue Reading“Rolando was very responsible and did an excellent job. He performed his work in a timely manner and was very knowledgeable and informative.”
Continue Reading“Doug and his apprentice Ken were terrific. Maintenance check performed promptly and professionally. Ken is a great addition to Western! Thank you again.”
Continue Reading“Doug and his apprentice Ken were terrific. Maintenance check performed promptly and professionally. Ken is a great addition to Western! Thank you again.”
Continue Reading“Great install, great experience. Attention to detail and explained everything we needed to know about all the new units we had installed.”
Continue Reading“Russ is the best! He is friendly, professional, thorough, efficient and always punctual. Russ explains what he has done and how my furnace is functioning. There is never any hidden surprises on repairs that are performed. Russ always discusses costs before he proceeds. Thank you Western Heating & Air Conditioning!”
Continue Reading“Michael did an excellent job with maintenance on the furnace and humidifier and also diagnosed a serious problem with our furnace and fixed it. Most likely would have caused us an emergency service later. He had time to answer our questions completely. We have owned homes for nearly 60 years and this is the best…
Continue Reading“David and Josh installed a new furnace/ac unit. They arrived on time, were professional and completed the job as stated on the estimate. Excellent service, thank you.”
Continue Reading“It was a good experience polite, on time, very professional!”
Continue Reading“Standard winter service. Prompt, timely, and courteous.”
Continue Reading“My service technician was Michael Lotts and he is fantastic. Michael is courteous and explained everything very well. He worked quickly and when he was finished everything was clean and beautiful. I am very happy with Western Heating and Michael Lotts. (There is a gray window covering a third of this web page so I…
Continue Reading“We asked for Russ again because he did a phenomenal job troubleshooting and fixing our air conditioner this past summer. This time it was for checking out our 5 year old high efficiency gas furnace prior to winter. It had been working fine, but staying on top of maintenance is cheaper than waiting till something…
Continue Reading“Dustin F. did an excellent and thorough job of checking for the issue and resolving the problem. Western has always taken great care of us and offer a prompt and very personable service.”
Continue Reading“Connor did a great job. He was communicative, thorough, informative, and honest. I appreciate that he didn't try to sell us on anything. When our smoke alarms kept chirping after we changed the batteries, he studied the issue and stuck around until we figured it out.”
Continue Reading“Dylan was very nice and probably did a fine maintenance work. Everything works fine.”
Continue Reading“Dylan was on time and very polite and professional.”
Continue Reading“I thought he was very thorough and careful. Very polite and professional.”
Continue Reading“Bob is always great. Friendly and informative. We had critical A/C issue 6 months ago. We bought the Blue Ribbon maintenance program. Bob, came out and fixed our A/C unit, then followed up the last 6 months with both A/C maintenance and furnace maintenance. IF we would've been signed up for Blue Ribbon a long…
Continue Reading“Jason was so polite and personable. He was a delight to have in my home. Great work!”
Continue Reading“Michael was great. No other way to describe the service”
Continue Reading“Rolando was very professional. He knew all the things to look for and found a hole in the ductwork that has probably been there for a number of years. When the installation was completed last year those techs did not find the hole and it was only inches from where they were working. He left…
Continue Reading“Excellent Service. Prompt, friendly, and was an easy fix!”
Continue Reading“Dylan was awesome he explained what he was doing as well as the repair and my options would recommend him to anyone”
Continue Reading“Jason did a great job. He was professional and competent. I felt very comfortable in his abilities regarding the winter maintenance service to our HVAC system. I would definitely request him for future maintenance services.”
Continue Reading“Tech was prompt, courteous, informative and cheerful.”
Continue Reading“Very thorough and helpful. Took time to answer all my questions. Very pleased with the service.”
Continue Reading“Good guy, did the job quickly and efficiently.”
Continue Reading“Fast maintenance service of HVAC system; discussed future maintenance; assistance with the thermostat operation. Nice job! Waiting for invoice now.”
Continue Reading“Nice and professional”
Continue Reading“Dustin F was prompt and courteous. He clearly explained the maintenance procedure and gave me some excellent advice on my intake cover and a future 2nd home installation. Super easy going and made the appointment a pleasurable one.”
Continue Reading“Michael Lotts did a good job. Told me to request him in the future which I plan to do. Suggested I do a duct cleaning which I had planned to do next year.”
Continue Reading“Professional, exceptional service.”
Continue Reading“Russ has been out many times. Always positive & cheerful. He remembers us & previous conversations. Thank you Russ! Gives us good advice & even says hello to our kitty.”
Continue Reading“Tracy and helper showed up soon after their text and serviced both the furnace and A/C units at my Mom's home. All work was done quickly and professionally. Thanks for the service.”
Continue Reading“Jason did a great job. Was very pleasant, cordial and explained his findings very clearly. Completely Satisfied. Signed up for the Silver Blue Ribbon Plan. Cleaned the furnace and cleaned the water heater.”
Continue Reading“Michael Lotts is by far the best technician we have had from Western. He answered questions that I didn't even have to ask. I would like to ensure that if we decide to stay with Western that Michael is the technician you send to our house. Thanks again. Russ and Paula Rice”
Continue Reading“After several estimates for a new furnace and air conditioner, we were glad we called Western Heating. Sam Jacobs really sold us, great presentation. He really seem to care about our needs. Installation of our new furnace and air conditioner, David and Josh were very professional. There work was great and they left the work…
Continue Reading“Bob is knowledgeable, helpful and friendly. He did significant research to find a part for my old furnace unit that qualifies as an antique…he explained his observations of the problem and provided a lot of information in layman's terms. I trust his judgment. He took the time to investigate all avenues for a fix–all in…
Continue Reading“Russ was professional and friendly!”
Continue Reading“We have always been pleased with Bob Reagan as our technician. He is friendly and knowledgeable. We were, however, disappointed to hear about the heat exchanger going out in our unit after less than 9 years. We certainly were not expecting that kind of an expense. Bob was very professional when telling us about the…
Continue Reading“The technician did a great job and was prompt, courteous and very professional.”
Continue Reading“Steve & John installed our Gas Furnace & AC along with a Hot Water heater. They were terrific, worked efficiently, cleaned up everything & explained how to operate & what to expect of the equipment. We highly recommend Western Heating & Air. Thank you all!”
Continue Reading“Russ was very polite and easy to talk to and did a great job with the furnace maintenance and explaining the invoice”
Continue Reading“Russ L. was on time, efficient in inspection, answered questions in a knowable and understandable manner. I would recommend both Russ L. and Western Heating and Air Conditioning to others potential customers.”
Continue Reading“Bob did the blue ribbon tuneup on our gas furnace. He was early, friendly and professional.”
Continue Reading“He did an excellent job 👏”
Continue Reading“Very helpful.”
Continue Reading“Our technicians were Doug and Donald, I don't see Donald's name on the list. They were excellent, did a through job, explained everything, and help me plan for next year's service. Both of our HVAC units were serviced, AC and heater.”
Continue Reading“Always get great service from Western”
Continue Reading“Rolando was wonderful to work with. He’s professional, friendly and helpful.”
Continue Reading“Great Service 👍”
Continue Reading“Dustin F. arrived on time showing a clean, professional appearance, and performed the annual gas furnace maintenance and inspection, and also water heater flushing and maintenance. All service was completed promptly and thoroughly, including checking the air filter and operation of the Infinity automatic climate control and reviewing the settings for winter weather. Very satisfactory…
Continue Reading“As always your guys are thorough, knowledgeable, clean, friendly. I am always very satisfied with whoever you send. You should be very proud of your guys and the service they provide. As always on time and appreciate them letting me know when they will arrive. Thank you, warm regards”
Continue Reading“Very thorough. Took his time and did a very good job.”
Continue Reading“Great service from Dustin F. He explained the importance of everything he was servicing and gave me good advice on how to service some unrelated items. The use of shoe covers was a plus also and the communication prior and after was top notch. I will definitely stay with this company for my heating and…
Continue Reading“Terrific service, very conscientious.”
Continue Reading“Thank you to Western Heating and specifically Russ Lantz for the awesome service he provided with getting our furnace maintenance completed. Appreciate the time and care he took and professionalism he showed, Thanks again!”
Continue Reading“Joe did an awesome job and my family is super grateful for your great service. I will definitely recommend your services to my friends”
Continue Reading“Connor was professional, knowledgeable, addressed and solved the problem. As always, we have received great customer service and satisfactory results.”
Continue Reading“Dustin was very friendly, knowledgable and helpful. He took the time to explain everything. It was honestly a joy to have him work here. I would recommend him in a heart beat.”
Continue Reading“We called for a second opinion, since the first company we spoke with gave us an outrageously expensive quote. Joseph came and gave outstanding service and knowledge! Joseph was able to identify the problem and get it fixed within an hour. Great 👍 We'll definitely be permanent customers, and we highly recommend!”
Continue Reading“Russ was super nice and very thorough”
Continue Reading“You have a great crew that knows how to innovatively solve issues that, I’m sure, always raise up during a replacement installation. They dug in and worked diligently until the job was 100%. I would be confident in recommending your company to anybody I know. Thank you very much”
Continue Reading“The installation was smooth and looks great. We’ll see how the new furnace and A/C works out in the coming weeks.”
Continue Reading“Brennan and Tommy Installed a new gas furnace and air conditioning unit in my home today. They were here when expected and were polite, friendly and very professional. Everything looks and runs amazing. Plus they were done before expected time!”
Continue Reading“Just had the gas furnace and air conditioner replaced. The price was very reasonable. The technicians were friendly and extremely professional! The installation went great, and the cleanup was complete. Highly recommend!!”
Continue Reading“Very smooth process. Careful and neat technicians. Curtious and professional.”
Continue Reading“Rolando was here when he said he would be, was very personable and thorough in his work and answered all my questions knowledgeably.”
Continue Reading“exellent work”
Continue Reading“Nick was professional, courteous, and friendly, and answered all my questions.”
Continue Reading“Ben is pleasant, efficient and thorough. He quickly evaluated the conditions of the furnace and A/C, performed the necessary repairs, and made the appropriate recommendations.”
Continue Reading“On-time, friendly, professional – great job!”
Continue Reading“Replaced furnace, air conditioner and water heater in less than 5 total hours from beginning to end. Arrived when quoted, communicated clearly and worked diligently. Totally satisfied with performance from beginning to end.”
Continue Reading“Ryan is professional and personal. He went about his work quickly and efficiently. Provided good advice for maintaining equipment for the long term.”
Continue Reading“The Techs are always proficient, professional and polite. Enjoy working with your company. Keep up the good work! :)”
Continue Reading“Ryan was very thorough and knowledgable. He replaced the circuit board and we had heat again! Thank you.”
Continue Reading“Dustin and Ryan came out today, and installed a new gas furnace and a/c unit. They did a great job and thoroughly cleaned up afterwards. When they were done, Dustin showed us how to properly use the new thermostat, and then showed us all the new equipment and explained what everything was for and how…
Continue Reading“They were excellent as usual. I have been using Western for years for all my properties and refer them to all my friends.”
Continue Reading“Easy scheduling, Joseph showed up on time they said he would, he explained available service plans clearly, cleaned and serviced existing equipment thoroughly. Two thumbs way up for Western Heating & Air Conditioning”
Continue Reading“On time. Explained the service well and did an excellent job”
Continue Reading“Rayn is very nice and knows what he is doing. He explained what was wrong and had the furnace fixed in no time at all. Highly recommend Western Heating and Cooling. Thank you for a great job”
Continue Reading“Jason was so congenial and helpful! A credit to your company”
Continue Reading“Jason was so congenial and helpful. A credit to your company!”
Continue Reading“The team that replaced our furnace and AC units were great! They showed up when they said they would, they were very personable and knowledgeable, they completed the job quickly and they cleaned up the job site after themselves. They also made sure that I understood the new systems, walking me through what was done…
Continue Reading“Russ is the best! He has been our service guy since we moved here. We always ask for him because we trust him… and our dog likes him!”
Continue Reading“Great fast service”
Continue Reading“Zack was very knowledgeable, and efficient. Perfect execution on finding what was wrong, and overall really nice guy. Thank you Zack.”
Continue Reading“I found Travis and Brennan both did a great job to replace my A/C and gas furnace. The finished work units were cleanly and efficienty connected. They addressed all my concerns which included installing the right fit a/c pad into my tiny back space, and providing appropriate solution for code compliant furnace combustion air, all…
Continue Reading“Rolando was prompt, courteous, helpful, knowledgeable, capable and efficient. We appreciated his professionalism, and always appreciate the high standards we have come to expect from Western Heating & Air Conditioning.”
Continue Reading“Jeremy and Travis worked together to install air purification and humidification on an existing gas furnace, and replace two 20 gallon water heaters with a new, larger high output water heater. They were diligent about getting the work done. They were profession and pleasant. The work they did with an electrician passed inspection today.”
Continue Reading“Ryan was excellent! Real nice guy. Very personable, knowledgeable and efficient.”
Continue Reading“Zach was great. Fixed my problem, and taught me about what had gone wrong. I have a greater understanding now, and my house is warm again.”
Continue Reading“Connor was fantastic!”
Continue Reading“Both gentlemen were very professional and knowledgeable. I am very pleased with their service. Everything went smoothly for me”
Continue Reading“On time, very well trained. Cleaned up and a pleasure to have in our home. Would like to have him on future service”
Continue Reading“So helpful and responsive to all my questions! Discovered a filter that I didn't need that was causing trouble for my furnace. Removed a return air grill that I could not remove myself. Lined me up with what my next steps should be. I could ask for any better service that I got from Connor.…
Continue Reading“Joseph V. serviced our furnace. He was quick and efficient. He identified a problem and fixed it. He was able to show us what he did. Great service. Thank you.”
Continue Reading“As are all of your service techs, Connor was efficient and took time to explain what the problem was and made the necessary repairs to our satisfaction and relief. Also, my experience with the office admins over the phone was pleasant caring and helpful.”
Continue Reading“Bob Reagan did his normal excellent work. I was in an online meeting when Bob was here, he did all the work including changing the inside-the-house thermostat while I was in the meeting without needing to interrupt me (appreciate that).”
Continue Reading“Perfect… Tracy and his assistant(sorry I forgot his name) got a same day emergency furnace repair done for my elderly mother in a professional, thoughtful manner. They are fine representatives for your company.”
Continue Reading“It was great, very happy. I would like to add though that on these surveys it would be helpful to have the performed by check boxes in alphabetical order.”
Continue Reading“Joseph was prompt to the service call, very professional, and just a great guy! He nailed down what the issue was with our furnace and had it up and running within 10 minutes. Couldn’t ask for a better experience. 🙂”
Continue Reading“Russ was on time, very friendly and efficient.”
Continue Reading“Prompt and professional. Fixed the problem.”
Continue Reading“Wasn't sure what was happening with furnace. Joe cleaned and checked out my system and was honest in not fixing something that wasn't broken! He gave me a fair price and taught me a few things about maintenance too”
Continue Reading“Friendly and professional service.”
Continue Reading“Excellent job performed by your techs!! thank you!”
Continue Reading“Zach is a great ambassador for Western Heating and Air Conditioning! He was professional, friendly, and clearly communicated the status of our system and all relevant service options. No surprises and no pressure, just excellent service!”
Continue Reading“Fantastic service – on time (even early), professional, friendly, and efficient. Thank you!”
Continue Reading“Punctual, knowledgeable, thorough, personable, friendly. Great experience!”
Continue Reading“Bob was punctual, professional, courteous and efficient. He is an asset to your company. Thank you so much! You guys are the best!”
Continue Reading“The guys were early, good thing because the heat was off. Fixed the problem, very professional”
Continue Reading“Connor was very helpful in explaining what he was doing, keeping me updated on his progress, and concluding his service. I had no issues or concerns.”
Continue Reading“Great service, on time and professional.”
Continue Reading“Conner was prompt, pleasant, wore a mask, and explained everything to me. Thank you!”
Continue Reading“They where great. Punctual, considerate to my home and cleaned up after themselves. Answered all my questions and did a great job.”
Continue Reading“Very friendly and informative – an excellent representative for your company!”
Continue Reading“Timely, friendly, neat, efficient. Very satisfied.”
Continue Reading“Drew and David did a fantastic, very professional job installing our new furnace. Drew went way above and beyond by telling me about a couple problems that he discovered in both in the crawl space and on the roof as they were doing the install. Drew actually took the time and effort to fix the…
Continue Reading“Bob did a great job today (I don't know if it was Bob C or Bob R). Thanks.”
Continue Reading“Rolando was very friendly, communicative and efficient in performing the service on my furnace today.”
Continue Reading“Nick was great! Got the job done despite unexpected problems with my furnace.”
Continue Reading“Great young man, took everything apart, cleaned and re-assembled and all went well. On time and focused on a good customer experience”
Continue Reading“The team at Western Heating and Air are great! Always helpful and will get the job done.”
Continue Reading“Mike always does a great job!!!”
Continue Reading“Ben came in, at the agreed time – not before or after, and went to work. When he was finished< he briefed me on the condition of the furnace. I thanked him, paid for this year, and he left. He was very courteous, and left the place as clean as he found it, in spite…
Continue Reading“Rolando was very courteous and professional. He finished his work in a timely manner.”
Continue Reading“We had Nick out today for a second repair appointment. He was just as friendly and professional as the first appointment, even at 8am! We feel very confident in how he diagnoses the problem and how he communicates with us to resolve the matter. We greatly appreciate having someone we trust work on such an…
Continue Reading“Rolando was very professional, friendly and courteous- he did a great job – he deserves a raise!”
Continue Reading“Our furnace went out in the middle of the night and we woke up to a 60 degree house on a Friday. I called Western at 8 AM that morning and Bob was on site by 10:30 AM. Bob was very knowledgeable, cordial, and ultimately very sympathetic as he informed us that our system (installed…
Continue Reading“Zach was excellent. He was very good about explaining the problem and professional in resolving the issue.”
Continue Reading“Ben Erling was courteous, thorough, and accommodating.”
Continue Reading“Usually we don't write reviews. But Russ was exactly who you want coming into your home. He was very polite and respectful of our space. He even walked us through our our options in laymans terms which was super helpful! 5/5! Thanks Russ.”
Continue Reading“I have always had excellent work by the company. He let me know how things were working and what all he checked.”
Continue Reading“Tracy, knows his stuff and is an excellent teacher.”
Continue Reading“Best HVAC company in the state. You guys were here immediately and had my furnace fixed within 20 minutes. Could not be happier. I’m a customer for life.”
Continue Reading“Zach is our go to guy! Knowledgeable & efficient! Zach is extremely courteous and respectful while working, it is nice to see someone do things the correct way, the first time! Nothing but trust in him! Thanks!”
Continue Reading“Rolando is a good worker, answered any question that I had asked him. He is a nice, nice man. My furnace works like a dream, Thank you Western Heating & Air Conditioning.”
Continue Reading“Dustin as prompt and ready to work. We are in a new house, and this was our first maintenance on the furnace. He explained about the blue tank on our water heater, in the same closet as the furnace. He took his time and was very thorough in his work. He is very personable and…
Continue Reading“Great and fast customer service. My issue was handled within hours of my call. Connor honest and efficient and earned my future business. Thanks Western!”
Continue Reading“Joseph did awesome, very pleasant and courteous as well.”
Continue Reading“Nick was very professional and very friendly. He was very accepting of all our questions and input. He provided a lot of information and feedback as to what he was doing and why. Nick was very very thorough and made us feel extremely confident in the work he was doing.”
Continue Reading“Rolando was on time, professional and pleasant. He was helpful in answering all are questions. Great technician”
Continue Reading“Connor was professional, knowledgeable and efficient”
Continue Reading“Great job, answered all my questions and concerns! Very professional, Thank You”
Continue Reading“Lloyd was great! He was quick, efficient, and answered all my questions. Thank you!”
Continue Reading“Very professional, and as always great service! Thanks again for always providing the best service!!”
Continue Reading“Ryan was punctual, skillful, professional and pleasant! I appreciate his service & Westen Heating & Air Conditioning for being one of the Best Companies ever to be a customer of!!! Thank You! Thank You!”
Continue Reading“Russ was pleasant & professional & efficiently completed maintenance on our furnace & hot water heater. Thanks Russ!”
Continue Reading“Bob R is always courteous, professional, and willing to answer any questions I may have about my HVAC system! I appreciate the team at Western!!”
Continue Reading“Mike was right on time and very courteous. Professional!! Very pleased”
Continue Reading“Bob was very thorough and friendly as always.”
Continue Reading“Bob was friendly, fast and gave us great advice!”
Continue Reading“I have had Western in the past and have always had excellent service. Today Doug was my technician and he didn't disappoint. He was very knowledgeable and professional. I would recommend Western and Doug any time.”
Continue Reading“Did an excellent job. Very professional.”
Continue Reading“Mike has been our tech for over 10 years. We appreciate his hard work and friendliness.”
Continue Reading“I've been a customer of Western Heating for years. This trip – an emergency furnace fan motor died. Tenants with 3 young children without heat in January. Nick I. came out on Saturday and had it replaced in an hour. Clear, polite and prompt communication to me as I was out of town was a…
Continue Reading“Bob arrived when he said he would be here. He did a good job and let me know how things were working.”
Continue Reading“Ryan did a very professional job in a timely manner. Very knowledgeable, thorough and made sure any questions we might have had were answered.”
Continue Reading“Rolando very polite, efficient”
Continue Reading“Bob was professional & did a great job.”
Continue Reading“So friendly! Changed out the light bulb in the attic while he was here and even helped me bring a heavy package in from my porch. Above and beyond. Very respectful.”
Continue Reading“Western Team was prompt and professional and installed our new system (reasonably priced) in less than a day. Definite recommendation.”
Continue Reading“Great experience.”
Continue Reading“Connor was right on time. He diagnosed the problem with our furnace and made the repairs quickly and efficiently! He was very informatively and gave tips on keeping the furnace in good running condition. We were very pleased with his service!”
Continue Reading“WOW! Thank you all so much! Such a great experience! I worked in total with 5 people, from the inbound call specialist who called Connor C. to diagnose the furnace, Jason who explained the science behind the size and need of a new furnace and gave me multiple options for units that would sustain my…
Continue Reading“Zach showed up ontime and with a face mask which I really appreciated. Our Gas furnace had not been serviced in a very long time, it is also under the house in the crawl space, not a lot of room to work around. Zach never complained, serviced the furnance and clean our blower motor which…
Continue Reading“Bob always does a thorough job maintaining my system. He is always on time and easy to talk to.”
Continue Reading“Dustin F. really went above and beyond to insure our heating system and water heater (as there was an issue there that we didn't know about that was very concerning) we're safe and efficient. We appreciate all of his efforts.”
Continue Reading“Ross did a quick and efficient job today. And he was patient with ally questions. Super happy with his work and the fact that I have heat again!!”
Continue Reading“Great experience. Same day service. Courteous and knowledgeable technician. Reasonable price for good, quick service.”
Continue Reading“After hour call, he came very quickly, fixed the problem and was extremely nice. Thanks”
Continue Reading“Both employees were very good”
Continue Reading“Very prompt and superior service!”
Continue Reading“Techician was prompt to contact me and arrive.. Service was performed to satisfaction and less than expected and that is always appreciated.”
Continue Reading“Russ was on time did a great job explaining everything”
Continue Reading“Actually I was impressed. He knew exactly what was wrong and had it fixed in minutes. I figured I was in for a $500 repair at least and it was $106. Has not repeated the problem since. Recommend him!”
Continue Reading“Nick was prompt and professional and I felt confident in the service he provided.”
Continue Reading“Our very old furnace died Christmas Eve. Tommy and Scott were great. They replaced an entire furnace and air conditioning system in about 5 hours. Actually shoveled our driveway so they wouldn't track snow into our garage! Amazing attention to detail… after finishing the install, they vacuumed the work area. And most importantly, our heat…
Continue Reading“Our Blue Ribbon maintenance service was performed as expected with no problems. We appreciate Jason Hoopes' service to our furnaces.”
Continue Reading“Guys did real good job and explain everything to me.”
Continue Reading“Scott Gray done an excellent job installing the furnace that your phenomenal sales representative Jason Guinn facilitated.”
Continue Reading“Great service. Dustin F was friendly, an expert, and we are thankful he saved us from the cold!”
Continue Reading“Doug Harman performed our Blue Ribbon furnace maintenance. We always ask for him, for his knowledge and for his personality. He's a first-rate technician and a great guy to boot. Our equipment is always in top condition as a result.”
Continue Reading“Connor was awesome! We had wonderful service and hope to see him on our next visit!! Thank you, Connor!”
Continue Reading“Very polite young man. And very efficient.”
Continue Reading“Mike W was really great! He was able to trouble-shoot and fix the issue with our furnace really quickly and summarize what he had to do to get it in working order. He was informative, professional and fast! We'd love to have Mike do our maintenance in the future! Thank you and Happy Warm Holidays!…
Continue Reading“Good job, nice man, pleasant”
Continue Reading“Roldano was very polite who called prior to his arrival and arrived on time. He did great work and would gladly have him here again.”
Continue Reading“Excellent customer service and professionalism. Right on time, very friendly and very knowledgeable.”
Continue Reading“Dustin was great, very happy with the service.”
Continue Reading“I have been with Western Heating since 2000. Original furnace still going strong thanks to the yearly upkeep from these people. Thank you again for all you do”
Continue Reading“friendly service techs explained everything . left space clean with equipment working perfectly”
Continue Reading“Excellent service on a short notice. Doug was extremely courteous and friendly, and diagnosed the problem quickly. The price for service was what was explained to me before hand, and was what I had expected. I will be using Western's services in the future for check ups on both the heating and AC.”
Continue Reading“Joseph V. was on time, personable, polite, explained the process and did a good job.”
Continue Reading“Ben Erling was a great service person. As always service was awesome”
Continue Reading“Fantastic service! They had a technician to my home quickly and had my furnace up and running in about an hour. The technician was super helpful and efficient.”
Continue Reading“Ben was very professional and knowledgable. He was thorough and gave good advice.”
Continue Reading“Bob Reagan was great. Knowledgeable, competent and friendly.”
Continue Reading“Our furnace kept turning off. Turns out our filter was dirty. Dustin F didn’t make me feel like a complete idiot about it. And he also did a check on the rest of my unit since he was already out there.”
Continue Reading“Fast, courteous”
Continue Reading“Thanks Doug. Friendly, professional and thoughtful.”
Continue Reading“Great service!! Cared about my health (wore a mask) booties on feet. Quick service!”
Continue Reading“I continue to be impressed with the ease of process to schedule my Blue Ribbon service and with the timeliness and professionalism of the technicians. Much of these characteristics can be taught or mandated from management. What can’t be taught is the genuine care for the customer and the customer’s circumstances that I have seen…
Continue Reading“We are very impressed with the Technicians that service our furnace and air conditioner. So much so that we became blue ribbon customers. They get the job done without us knowing they are even here. I asked about getting the batteries changed in our smoke detectors because neither one of us wants to get on…
Continue Reading“Professional, personable, prompt, courtious, helpful. Thanks!”
Continue Reading“Doug is the most knowledgeable HVAC professional I've delt with, and he is very good at explaining operations and issues. We've been very happy with all of the Western HVAC personnel that we've delt with, but Doug's explanations, patience, and efficiency are the best! Thank you very much! Randy & Sue”
Continue Reading“Friendly and efficient.”
Continue Reading“Russ did a great job and got the furnace working in good time. He explained what the problem was and what he did to fix it. He told me the condition of the furnace and what the costs were. I was completely satisfied and very happy to get my tenants back in comfort in this…
Continue Reading“Routine biannual maintenance of the furnace. Easy to schedule, good communication prior to appt. day and on appt. day. Technician on time, friendly, courteous and professional. No issues. All in all a positive experience.”
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