Testimonials – Ductless Articles
“Technicians were prompt, on time, clean and courteous. They took time to answer any questions and did a great job. They were able to modify drainage of the appliance to my needs, routing into a rain gutter. Great job!!!! Once again Western provides stellar service. I've been a customer since 2010 and wouldn't use anyone…
Continue Reading“Louis was very friendly, helpful, professional, and knowledgeable!”
Continue Reading“Thomas did a great job! We'd ask for him again!”
Continue Reading“Trav… went above and beyond! He was just amazing. Very unusual in today's workforce! Thank you for having him on your team!”
Continue Reading“Charity was super awesome! Extremely professional and knew what she was doing. My issue was that her supervisors did not prepare her for the call. They did not pass on to her how many heads/mini splits were in the home and was not prepared to support (including a simple ladder)? This is mind blowing, because…
Continue Reading“Chris was polite, friendly, and knew what was needed.”
Continue Reading“Trey was efficient and courteous, communicated complex issue very well.”
Continue Reading“Russ was professional, helpful, and thoughtful. He got our heat running strong”
Continue Reading“We were having problems with our mini split, Western Heating sent Doug Harman to the rescue! I'd heard good things about Doug but never had him in our home. I see why he's one of Western's top-rated techs. He was friendly, efficient, gave upfront pricing to fix what was wrong, and then bam! The unit…
Continue Reading“Clayton was asked to look at our ductless AC that was leaking water when he was scheduled to come for our semi-annual blue ribbon service. He generously focused his attention on the problem that was very very pressing for us. He analyzed the situation and found a burned-out pump was the culprit. He ordered a…
Continue Reading“Did an outstanding job. Even took time to be sure all was good with the system.”
Continue Reading“Dustin V installed our Mini Split AC unit for our media room. They were on time and very professional. The surfaces in the work area were covered & cleaned up when complete. He was very good at explaining how to use the remote and any questions I had. We are very happy with the service…
Continue Reading“Charity was great. It took a bit longer than she expected but she went through everything, ordered and received a few required parts, and left us in good shape. She was very professional and courteous.”
Continue Reading“Dustin was knowledgeable, thorough, informative and very helpful. If we need further help we will request him.”
Continue Reading“Loyd worked very hard to solve the problem, however, we had the same error message the following day. Loyd was very easy to work with.”
Continue Reading“Charity was great, she gave us a call beforehand, letting us know that she was on her way, she showed up on time, she had a pleasant disposition, she surveyed the situation, did the job, and let us know when she was done and gave us a review of what she did and things to…
Continue Reading“Doug was prompt and found the issue right away – he is always thorough, professional and courteous. Great service!”
Continue Reading“From meeting with Paul for an estimate, to the install with Jarod, I appreciated the level of professionalism. Jarod and the other tech working with him (I'm sorry I don't remember his name) were friendly, efficient and had the install done in just a few hours. Once the unit was installed, Jarod took the time…
Continue Reading“Brandon and Travis were professional and friendly. Excellent work.”
Continue Reading“I know I’m forgetting a couple names. I’m more than happy with the new heat pump system. It will take some time to adjust to the heat pump system. The entire crew worked hard all day long. Very professional and helpful. Thank you.”
Continue Reading“If I could, I would choose to have Dustin on all my projects starting with rough in on through to the trim out phase. Very professional, honest and knowledgeable.”
Continue Reading“Very knowledgeable and professional. Did a great installation.”
Continue Reading“John S. and Dustin V. have been amazing techs. They are very polite in everything that they have come out to do and patient with my kiddos who like to ask a million and one questions. They have also been very helpful showing us how to work the machines. I couldnt be happier with choosing…
Continue Reading“These guys have been great. Respectful, communicative, and trustworthy. Outside of the military it seems hard to find people committed to doing work they can put their name on but Tommy and Scott are really about it.”
Continue Reading“Lloyd came over to our place 4 times total to repair our leaking HVAC which is no fault of his. He did an amazing job each time and was always very friendly and courteous when here. The cats even came out to say hi to him. The final time he suggested and moved around the…
Continue Reading“I appreciate true professionals and Doug absolutely operated in a highly professional manner in all aspects.”
Continue Reading“Travis and Travis did a great job. Good guys, quality work, good professionalism, and a great sense of humor. Thanks Western!”
Continue Reading“Russ was very professional, kind, and knowledgeable!”
Continue Reading“Our Daikin mini-split quit working a month ago. The first tech we called came out and told us he found and repaired a Freon leak, charged us $400. A week later, the system quit working again. He came back and “repaired” it again, only to have it quit working after another week. We tried another…
Continue Reading“great team. did awesome”
Continue Reading“Nick was courteous, explained everything about the service, gave me an accurate estimate, got it done quickly and got it done right.”
Continue Reading“Nolan was very knowledgeable and did a great job.”
Continue Reading“I just wanted to say that the professionalism and quality of the work that Travis and Travis performed was excellent. They were on time, quick, efficient, and had a very close eye for the quality of their work. Also, the equipment they installed has made the quality of my life better, the mini-split is amazing.”
Continue Reading“We are thankful for the thorough job done by Dessa. We had two issues on home inspection that we were certain would be expensive repairs. Dessa took the time to figure out the problem and resolve without any additional expenses. Also, we called on a Friday well after 5 and still got a technician out…
Continue Reading“Called to get a quote on Mini split unit. Dennis came right out, very knowledgeable. Travis and Travis came to install the unit. Also very knowledgeable and extremely courteous. Perfect installation. We love our split air conditioner. So quiet and nice looking in our large bonus room upstairs. Cools the room so quickly. Highly recommend…
Continue Reading“Great job, very thorough, thanks.”
Continue Reading“Both of the Travis’s were great. Very helpful and good in explaining things.”
Continue Reading“Theis guys are great! Such a professional and respectful company. They do a great job, are clean, and know what they are doing! Would Highly Recommend!!”
Continue Reading“Good advice, thorough investigation.”
Continue Reading“All 3 of our insalation tech were amazing and great to work with. They were fast and did a excelent job.”
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