Testimonials – Air Conditioning Articles
“Very professional, arrived on schedule, good experience. Thank you Western for being a community-minded Chamber of Commerce member.”
Continue Reading“Great service as always!”
Continue Reading“Our Service person was very nice and knowledgeable. No problems, always good service.”
Continue Reading“Competent and friendly”
Continue Reading“We are long time Western customers and once again, we weren’t disappointed with your staff! David and Josh arrived on time and were exceptionally friendly and professional. They worked well together. David installed the furnace and Josh installed the AC unit. 6 hours continuously working in freezing temps! They walked me through the function of…
Continue Reading“Very pleased with the work performed. I would choose Western again. Can't go wrong.”
Continue Reading“Both service men, Josh and David did a great job, installing Air Conditioning Unit and Heating Unit.”
Continue Reading“Bob was great! Very knowledgeable and informative.”
Continue Reading“Heck of a nice guy, showed up on time, called ahead, knew his stuff. All around great experience!”
Continue Reading“Joseph did an amazing job. When he finished, he walked me through everything he did. He let me know how the unit measured up with regard to all the readings he took. He made recommendations about changing the filter myself and how often it should be done depending on several factors. Terrific service by Western…
Continue Reading“Dustin and Patrick replaced our AC today. All went very well. They were on time, professional, and helpful answering questions and addressing some minor issues. They are excellent ambassadors for Western Heating & Air without being pushy salesmen.”
Continue Reading“David Carlson was great and appreciated the cookies and the cold pack ! Service”
Continue Reading“Ryan was friendly and respectful.”
Continue Reading“Dustin was very thorough and took time to explain every step. We are so glad to know we have a safe system and who to call if things go differently 🤗”
Continue Reading“Mike was very professional and personable. Took his time to explain thoroughly what he was doing and what he found. Sadly, these systems don’t last forever and it appears it would be more feasible economically to replace my current system. This really is pretty much what I had expected to hear.”
Continue Reading“Mike was on time, answered all my questions and was great!”
Continue Reading“Bob Reagan and Western Heating & Air were at my house to do service work. I was very impressed with how knowledgeable, thorough and professional Bob Reagan was. Each year I am impressed with the crew at Western Heating & Air. Keep up the great work!”
Continue Reading“Quick and professional install/replacement. Thank you!”
Continue Reading“Extremely satisfied! I love that I received a text with a picture of David prior to him showing up!! He did great at installing my new ac / furnace! And explaining things to me and asking if I had any questions. Great service. I’d highly recommend.”
Continue Reading“Excellent service from Dylan”
Continue Reading“Tracy was thorough and knowledgeable. He spent two hours servicing our air conditioner and heater. Anything that needed attention, he explained to us before replacing. We have used Western Heating & Air Conditioning for several years and will continue to use them. We feel they are honest and efficient.”
Continue Reading“Connor arrived on time and quickly went to work. He was very personable and answered questions about my A/C as well as my heating.”
Continue Reading“Dylan Jacobs was courteous, friendly, informative, thorough, and helpfull. I don't think I have met an HVAC maintenance person with as an enthusiastic attitude about his work at Western H& AC and about troubleshooting a maintenance problem as Dylan was. A great big thank you and and I wish him the best.”
Continue Reading“John & Scott installed a new Bryant gas furnace and AC unit. They arrived on time, worked professionally, laid down tarps over our carpet, cleaned up after themselves and completed the installations by mid-afternoon. Good guys! This was a similar experience we have come to expect from Western Heating & Air. Keep hiring good people,…
Continue Reading“Polite and efficient”
Continue Reading“Bob did excellent work with great communication.”
Continue Reading“Joe was professional, courteous and kind. He provided me with a variety of options and thoroughly answered my questions.”
Continue Reading“We have been customers for over 20 years and have never been disappointed with your customer service and quick response to any issues we have had over the years. Travis did a outstanding job installing our new unit . Would recommend Western Heating and Cooling for always for your customers and getting the job done.”
Continue Reading“Braeden was great. The install was quick and without issue. After they were done, he walked me through the new thermostat app and explained all the differences. I am very happy with the level of service provided.”
Continue Reading“Rolando rocks. Very friendly, knowledgeable and thorough. He did a fantastic job on our A/C maintenance.”
Continue Reading“Doug was very knowledgeable He diagnosed the problem and got the AC up and running within the hour”
Continue Reading“The team was very professional and flexible. We had professional photographers on the site during the installation taking pictures and videos in preparation for placing the house on the market and the team worked with them to ensure they were able to get the pictures they needed without the installation team being in the photos.”
Continue Reading“A previous technician from Western examined my HVAC system and found it was low on coolant. He left options to consider. I called in two days and requested a type l test and to add coolant. An appointment was made for the next Tuesday and Jason sent an e-mail to confirm date and time. He…
Continue Reading“Quick and efficient!!”
Continue Reading“You guys are awesome. We’ve been with you for 34 years and are always happy with your service. Tracy Harmison was friendly and did an awesome job. Thank you so much.”
Continue Reading“Bob did an excellent job in performing maintenance on our two A/C units. Very professional, friendly, and polite. Great customer service!”
Continue Reading“Zack was gracious to go out after hours and get our AC working for our tenant”
Continue Reading“Bob has come to do service on our HVAC multiple times over the years. He is friendly, competent and thorough.”
Continue Reading“Dustin arrived on time, and quickly found the problem with our air conditioner. He explained our options in detail, and had our unit blowing cold air in no time. He was very friendly and personable, and made the experience that much better. We always use Western Heating and Air Conditioning for all of our HVAC…
Continue Reading“Rolando was great! Great personality, very professional. Very thorough in his inspection and testing of my A/C system. I look forward to seeing him again when its time for my heating PM visit.”
Continue Reading“It has come to pass that we need a new A/C and while we are at it a new furnace. Dennis Vranich came to the house and went over our options carefully and helped us come to the best solution for us. Dennis is very knowledgeable, courteous, helpful and efficient. Dennis is an outstanding representative…
Continue Reading“The work was done on time and efficiently. Will call them again.”
Continue Reading“Jason was on time and very courteous and professional I been very happy with the service by Western Heating and Air”
Continue Reading“Western Heating &Air Conditioning Came out and repaired the AC unit At my home and I was very impressed with the service and the integrity and honesty shown by Dustin R. A+ service! Thank you!! K .G.”
Continue Reading“Excellent service Very professional and courteous. Ryan not only helped with the issues he went above and beyond that by looking over everything and locking up my house before he left. Definitely will recommend services and will continue to use Western heating and air”
Continue Reading“The unit was at a rental house of mine. I was not able to be there for the repair, but Connor kept me in the loop and informed about repair options and costs. He also notified me when the job was done and the final cost.”
Continue Reading“Doug came out on Sunday, near 5 o'clock. He had an excellent "let's get this fixed" attitude and was very personable. He went right to work and had our A.C. unit running smoothly in no time. What a great experience. We're thankful Doug was available to service our A.C. Thanks!”
Continue Reading“Joe Reyes was the absolute best! I have complete confidence in his work. He was diligent and stuck to the task of servicing my air conditioner and heater. He was detail oriented and didn’t hesitate to explain things to me when I inquired, always being polite. I’ve always preferred Western Heating and Air, now I…
Continue Reading“Very patient and kind. Answered questions, and took time to explain so that we understood what the issue was. And also good with our dog :)”
Continue Reading“Showed up on time. He was very knowledgeable and polite. He and his crew kept me in the loop through the whole process and went over how to use the equipment with me multiple times. I can't say enough good things about Brennan and his coworkers. Thank you for getting my house all set up…
Continue Reading“Brennan did a fantastic job. We were lucky to have him install our AC and furnace. I highly recommend him!”
Continue Reading“We have used Western Heating and Air for 14 years. Today, Ryan came to service our AC. He was friendly and professional. He got the job done efficiently. We know we always get great service with Western.”
Continue Reading“Nice guy. Explained all about the new unit. Very helpful.”
Continue Reading“I called Western Heating and A/C on last Friday as my A/C was on the fritz and the next morning Michael Lott showed up to address my problem. He is very efficient and knowledgeable about the systems, and very patient and helpful answering questions. He quickly isolated the problem and provided the fix that is…
Continue Reading“Fast, great service. Thanks for helping us in 100°+”
Continue Reading“Jason was very nice and professional. Serviced and fixed broken part quickly and efficiently.”
Continue Reading“Friendly & efficient”
Continue Reading“Tracy was punctual, patient and professional. He explained everything we needed and was able to fix our AC that day. Lynn helped over the phone by explaining options to us and was also patient. No hard selling, just ‘how can we be helpful’. Thanks Western Heating & Air! You were life savers this summer!”
Continue Reading“Dylan was prompt, thorough, efficient & respectful. He did an excellent job!!”
Continue Reading“Original install appt. was scheduled for 8/11. I got a call yesterday at 8:16 to ask me if I wanted air conditioner and furnace replaced yesterday. Within an hour, Dustin and James started working on replacement. Both were very informative as to what the process would be. Once the work started, they were very diligent.…
Continue Reading“Travis Whiting & Braeden Lehrman did an outstanding and professional install. We thank them both for a job well done.”
Continue Reading“Bob was professional & thorough. Great service!!!”
Continue Reading“He was very efficient, quickly assessed what the problem was, initiated corrective procedures. Polite and very considerate. Made certain we understood what the situation was and what was needed to be done to remedy the existing problem. Very professional in his handling of the problem.”
Continue Reading“Punctual, friendly. Found and fixed problem quickly. Explained problem.”
Continue Reading“Ryan was quick, professional, and very courteous. I am very happy with the work that was done on my A/C unit today. If any problems occur in the future, I will definitely call on Western Heating and Air Conditioning.”
Continue Reading“Ryan did a great job, he was friendly and helpful and got my AC fixed very quickly.”
Continue Reading“Doug came out to fix my air conditioner. He was professional, knowledgeable, and prompt. I highly recommend Doug from Western Air!”
Continue Reading“Jason was fast, personable and thorough. Always a pleasure to have one of the Western techs here”
Continue Reading“Dustin was great, he explained what was wrong and common causes. Overall great customer service from the scheduling to the tech. Great job!”
Continue Reading“Always very respectful and get the job done.”
Continue Reading“The hottest week in Boise and you had it fixed so quickly! We have been without air conditioning for 4 days and it hasn't been fun! Thanks for you prompt service, integrity and help!”
Continue Reading“Very professional and efficient. Got me up and running quickly”
Continue Reading“Wonderful experience. Very professional technician explained the process and went over the invoice when he was done. Would highly recommend Western Heating and Air Conditioning.”
Continue Reading“Great service. The technician was thorough and he engaged me every step of the way and gave me variety of options. I will highly recommend them.”
Continue Reading“Rolando is an excellent service maintenence person, who is friendly and professional!!”
Continue Reading“Russ was knowledgeable, professional and thorough. Very comfortable to talk to and he answered every question. He’s the kind of guy you want representing your company in the field.”
Continue Reading“On time as scheduled. Friendly & Courteous. Found and fixed problem quickly.”
Continue Reading“Jason did a wonderful job for us. He was so friendly and knowledgeable about our problem and how to repair it. What a nice young man. Good job!!”
Continue Reading“Dylan was on time, kept us apprised of his findings, and was respectful and friendly. He provided estimates for additional work that should be done without pressuring us to say "yes" on the spot.”
Continue Reading“We have a unit that was install by Western about ten years ago. The unit has been pretty much trouble free for its in-service time. However this year it quit cooling so we got on the list and today was our appointment date. Our technician was Rolando and he is for sure a friendly, professional,…
Continue Reading“Dustin was amazing. On time. Professional and very helpful!!”
Continue Reading“Russ was so kind and had a smile on his face while working in the heat! He was not trying to sell me on anything and was honest about how things were going. He gave me the information I needed to know to make some adjustments on my system instead of changing them to whatever…
Continue Reading“The appointment was great and communication throughout was good. Michael was very professional, knowledgeable and was able to quickly diagnose the problem. He returned with parts and fixed the issue as promised. We couldn't be happier!”
Continue Reading“Russ is an awesome person with fantastic air conditioning technical expertise and amazing communication and people skills. The AC condenser is roughly 18 years old so I was expecting that there were going to be some problems. Russ explained everything in advance, answered my questions fully, performed all the required maintenance checks. During that procedure,…
Continue Reading“Needed an emergency AC repair. Western fit me into their schedule immediately. Dustin did a great job. He knew what to do, communicated with me as needed and was very courteous. He also completed a repair on my water heater while he was here. Western Heating and Air techs are the only ones I trust.”
Continue Reading“Great group of folks. Summertime heat has them running everywhere 24/7. They make sure to make plans work as times changed. Doug was the tech we had and did a great job in explaining, professionalism and getting the unit back online. We have a older but didn't face him with getting it worked out. Thanks.”
Continue Reading“Bob was very thorough and explained everything in depth. He was very polite and attentive to the job on hand. I appreciate that he actually was devoted to his work and went above and beyond.”
Continue Reading“Doug is always so responsive to any issues at our Airbnb property. Plus we appreciate his initiative in providing suggestions to avoid future problems.”
Continue Reading“Loyd was very nice at 10:00pm on a Friday.”
Continue Reading“Dylan was a courteous and excellent technician”
Continue Reading“Joe R was friendly, quick, knowledgeable. And he got you lifetime customers. We signed up for Blue Ribbon service because we got exceptional service from Joe R. Thank you!”
Continue Reading“Jason was punctual, professional and honest. Great to have technicians that are not trying to upsell or use scare tactics to earn a commission. Will use Western for all my future maintenance and repair.”
Continue Reading“Jason was on time, fixed the problem and got our house cooling again. Very good work.”
Continue Reading“Rolando was great. Knowledgeable, professional and helpful.”
Continue Reading“Was very happy with our service. He answered any questions we had.”
Continue Reading“Jarod did an excellent job and we are very happy so far with the system.”
Continue Reading“The AC unit is functioning like new.”
Continue Reading“Service was quick, less than one hour. The emergency repair was necessary because of a medical complication of one of the residence. Problem was diagnosed and repaired in just minutes. When the repair was finished the temperature in the home was nearing critical. Great Work Michael L. and Ashrae at homebase.”
Continue Reading“Bob was very friendly and accommodating to my Wife as I was sick in bed. He serviced our equipment, made one repair with my wife's approval, and our home AC is working great. Thank you for taking care of us! Michael Wirick”
Continue Reading“Doug was very knowledgeable and friendly. Fixed pir AC in fifteen minutes and showed up how to keep our house more evenly cooled.”
Continue Reading“Connor does great work and was able the explain in detail what could have been happening.”
Continue Reading“Arrived promptly after calling first to notify me of anticipated arrival time. Very professional, friendly and knowledgeable. LISTENED to my description of problem. Very comfortable with him in my home. Another positive experience with Western Heating and Air”
Continue Reading“The Blue Ribbon service is so easy, kind of a "set and forget" because they will remind you to schedule an appointment to check the heater and air conditioner. Their service people have always been curtious, professional and informative. This time, we not only called the company after service, but are adding this review for…
Continue Reading“Doug was knowledgable, professional, efficient and friendly.”
Continue Reading“With my air conditioner not working, Rolando was going to run a diagnostic on it. He did not want to leave me with my AC not working, so he replaced the capacitor. He had to make the one he had work. He was very knowledgeable, timely, and successful. I was impressed that he showed concern…
Continue Reading“Joe found the problem with our AC quickly. He was able to make temporary repairs so that we can use the system while we wait for new parts to be shipped in. We’re pleased with his work.”
Continue Reading“Connor was thorough, knowledgeable, and professional. We were completely satisfied with his work performance.”
Continue Reading“Joseph was very thorough during the Silver Maintenance and helpful while explaining step by step.”
Continue Reading“Jason did a great job!”
Continue Reading“Doug was quick, professional, and a pleasure to work with. We are very happy with his service.”
Continue Reading“Dylan was very friendly, respectful, courteous, and thorough. He had to enter the house several times and each time made a point to wear foot coverings. We appreciated that. We don't always see that level of respect for our home with other businesses that work at our home. He was quick to get to the…
Continue Reading“I can’t say enough great things about Doug. He came out way after hours ON JULY 4th and had the problem identified immediately and fixed within 10 minutes. He was courteous and efficient. I had called the main office the Friday before to tell them my AC wasn’t working, and they initially set an appointment…
Continue Reading“The entire staff is always knowledgeable and friendly. We had to have our conditioner replaced and they made it an easy and affordable process. We will continue to use Western Heating and Air for all of our Maintenace needs.”
Continue Reading“Very good and expained everything .”
Continue Reading“Lloyd did an exceptional repair. Very friendly and knowledgeable and answered all questions for easy understanding. He was very professional in all aspects of his repair. Thank you Again for your repair, much appreciated. Gary Boettger”
Continue Reading“Rolando arrived on time, worked efficently, and informed me of his analysis on my a/c. Pleased with his prompt service.”
Continue Reading“Great experience”
Continue Reading“Very professional and patient.”
Continue Reading“Excellent, prompt service on our Carrier AC unit! All aspects of contact with WHAC was outstanding, from Customer Service, Scheduling, prompt follow-up and final Repair Technician. Fortunately, Titan, their Customer Service Manager, was able to pull forward our scheduled repair date one day. Michael's repair service was nonpareil. He was very thorough and knowledgeable, obviously…
Continue Reading“Michael was amazing! Called ahead of time, showed up with a friendly attitude & then diligently worked to identify the true issue with our AC. He gave us advice to eliminate future issues and left things better than when he arrived! Outstanding customer service & a great representative! We continue to be impressed with Western!”
Continue Reading“Connor was the tech that was sent out to fix what the first tech could not. Connor took care of the problem that was existing. The one that the other tech caused talked with me about the problem I had with the office and let me know he would still honor my membership discount. Going…
Continue Reading“Great Service”
Continue Reading“Jason has helped us with cleaning and servicing our air conditioner on two occasions. Both times he has been punctual, polite and competent. Cheers”
Continue Reading“Michael got here on time (11pm), was fast, knowledgeable and respectful. I was somewhat irritated about the situation since a tech had been out just a couple of weeks before. He didn't react to my irritation (smart 🙂 ) and completed the service. I was very grateful for the fast response!”
Continue Reading“They worked hard and did a fabulous job. They explained the new system well and answered all my questions. They were extremely professional.”
Continue Reading“Tommy was very knowledgeable friendly and helpful answered all our questions with a smile and didn’t talk down to us. He wanted to make sure we were comfortable with our choice! I will recommend your company to everyone I know because of him Thank you”
Continue Reading“Michael was personable and professional. He answered all my questions and proceeded with his work in a proficient manner. In fact all of my interactions with Western Heating, from office personnel to technicians, have been very pleasant. Keep up the good work.”
Continue Reading“Professional and competent”
Continue Reading“Russ was very professional. He checked out my A/C unit, found it to be working fine. Cleaned it. He also checked out my furnace blower. Found a capacitor that was going bad and replaced it. Everything is working fine.”
Continue Reading“Joseph did a very good job. He was pleasant and informative. Very pleased with his service.”
Continue Reading“Friendly and professional and got the hvac installed in a timely manner.”
Continue Reading“Jason was absolutely OUTSTANDING. He was through and was easy to communicate with. He took care of all the issues at hand and made all our AC concerns disappear.”
Continue Reading“Russ did a great job of explaining all he did during the maintenance appt. We are so impressed with the service level that Western Heating & Air Conditioning provides, that we elected to go with the Blue Ribbon Platinum service this year.”
Continue Reading“Arrived on time and was thorough and pleasant. Explained what he was doing.”
Continue Reading“Professional, polite and answered all questions.”
Continue Reading“Michael Lotts was very helpful and knowledgeable. Very nice to work with got right to the point at both locations that we called for help with.”
Continue Reading“Jason completed the repair in good time, and he explained the steps along the way. I hope Jason is the one that does the maintenance to the furnace this fall.”
Continue Reading“Lloyd is a very experienced repair technician. I really appreciated his explanation of the situation to me.”
Continue Reading“Bob alerted us of his pending arrival with a phone call. When he arrived at our door, masked (our preference), he put “booties” over his shoes before entering. We reviewed the information he need then he went to work. When he was finished, he reviewed everything before asking for payment. He seemed to be professional…
Continue Reading“Jared, arrived earlier than expected and did a great job. Gave some sound advice on a new system and was very Knowledgeable on a old system.”
Continue Reading“Doug’s demeanor and professionalism was Beyond reproach. His knowledge and explanation of diagnostic findings was easy to understand and his recommendations were excellent. His advice was excellent giving the home owner decisions for long and short term repair decisions . Definitely an asset to western heating and air.”
Continue Reading“Dustin F. was polite, friendly, efficient and answered all of my questions about our systems as we are new home owners and weren’t familiar with them. Appreciate that a photo of technician was sent previous to the visit. Highly recommend Western Hearing & Air.”
Continue Reading“Doug is always so nice and professional. He explained the services he performed, and completed the service in a timely fashion.”
Continue Reading“Dylan was very thorough. He explained everything.”
Continue Reading“David was punctual and arrived right on time. The installation and all the repairs were made as promised, with an exceptional attention to detail. The new unit was tested upon completion of the project and worked great! The job site was cleaned up at the end of the repairs. Thank you, I am a very…
Continue Reading“Bob was wonderful. I would recommend Western Heating & Air. Great service for the price I was charged.”
Continue Reading“Connor listened to my concerns and did a thorough diagnostic on my HVAC. Found and corrected the problem. Connor was polite and friendly!”
Continue Reading“Connor was a very polite young man. He answered all my questions. He was friendly. He helped me clean my fire place for the first time in three years. I told him I would give him an A+ and so I have. I look forward to seeing him in six months when my furnace will…
Continue Reading“Really enjoyed working with Sam. James Cobb is not listed above. He's the gentleman that I believed did the actual install.”
Continue Reading“They called me a day early and said they could fit me in. Fast and thorough, good communication! AC was up and running perfect within 40 minutes”
Continue Reading“Dylan was great. He was patient answering my questions and explained things clearly. He was thorough and knowledgeable. Thank you for having good people like Dylan on your staff.”
Continue Reading“Dear Roland V. Thank you for the extended work on the AC coil. It really needed it. Thanks”
Continue Reading“Super job. Let me know what he was doing and he was fast and super nice. Excellent Service! Tons of texts on what to expect. Very Nice touch from Western Heating & Air. Super Technician, friendly fast knowledgeable service. THANKS!”
Continue Reading“Outstanding service in every way. All questions and concerns answered to complete satisfaction.”
Continue Reading“Brennan worked very efficiently to install the new A/C and thermostat. He was very professional in the level of service and helpful in answering our questions and instructing us on the new digital thermostat (ecobee3lite). We are enjoying the rapid cooling of this new unit.”
Continue Reading“Donald was terrific. He was courteous, on time and performed the maintenance on my A/C’s very efficiently.”
Continue Reading“Russ was extremely polite and helpful. He even put on shoe protectors. Very professional.”
Continue Reading“Absolutely amazing experience. Such a nice guy, very friendly and professional. Will definitely ask for him for my next scheduled maintenance.”
Continue Reading“I called the office and expressed to them how happy and satisfied we were with Mike. He was so helpful and went the extra mile while he was here.”
Continue Reading“Thank You so much for your quick response when we were in need! Donald S. did an excellent job getting our A/C unit back up and running! Very Professional. Our Family will always be calling on Western Heating & AC from now on. Could Not be happier. Thank You Very Much!”
Continue Reading“Excellent service, very professional, and Mike did a great job explaining answers to my questions.”
Continue Reading“Very friendly!”
Continue Reading“Dustin is ABSOLUTELY THE BEST‼️ So helpful and knowledgeable. Don’t EVER let him leave!”
Continue Reading“Rolando is a true rock star was on time, did an amazing job and a pleasure to speak with. You are lucky to have him on staff with you.”
Continue Reading“Professional and efficient, quality product installed by quality individual. We are glad to get this new system and be ready for the summer heat.”
Continue Reading“On time, professional, friendly, completed in a short time,”
Continue Reading“We have been with Western Heating & Air Conditioning many years and have always received fantastic service. Zach is very knowledgeable and is always thorough. It is a pleasure to work with him.”
Continue Reading“Ryan was very professional and while delivering bad news about our system, he explained what was needed and why very well.”
Continue Reading“Bob showed up early to check out our AC to see if everything was ready for this summer. He found a part that needed replacing but check with me before installing a replacement part. Bob was very pleasant to work with.”
Continue Reading“Technician was professional. When another company tried to push me into an $18K replacement for a heat pump and new furnace, it was awesome that my technician explained that I was just low on coolant. Less than $300 is a heck of a lot better for this senior on a fixed income.”
Continue Reading“We had 3 installers for heating and air and they were fast efficient and surprisingly quiet. I was very impressed how clean they were thank you.”
Continue Reading“Rolando was very nice, efficient and delightful to have in our home. He was very knowledgeable of our system and handled our service without a snag. He answered several questions we had and set our minds at ease.”
Continue Reading“Jason Hoopes the Meridian tech came out and did a fast professional fix to our AC unit and got the cold air flowing in just a short amount of time. He did a great job advising us before taking any action and giving us clear advice on our system and how to best take care…
Continue Reading“Our air conditioner was blowing warm air. Jason came out and replaced the capacitor and we had cold air in about an hour. Jason was professional and friendly, just like all of the technicians we’ve dealt with from Western Heating and Air Conditioning.”
Continue Reading“Dustin is great. He has been out before and has a great personality. He is very efficient and helpful.”
Continue Reading“Donald was very thorough, professional & did a good job of explaining what work he was doing as well the condition of my system.”
Continue Reading“Ryan was polite, knowledgeable and thorough.”
Continue Reading“He was friendly, courteous and efficient.”
Continue Reading“I am so pleased with Western Heating and Air! They did an outstanding job installing our AC unit! These guys were on time like they said they’d be, were friendly, trust worthy and professional. Also, there price was fair and reasonable! I’m going to have them do the spring and fall maintenance on our HVAC…
Continue Reading“Great. Answered all concerns and explained everything thoroughly”
Continue Reading“Zach was awesome today. He was professional and explained each detail of our repair to me so I could understand. Great job Zach! 👍”
Continue Reading“Ryan LaRussa was very courteous and efficient. He explained what he was doing and also instructed me how to properly clean the outside of the AC compressor.”
Continue Reading“Fast efficient and timely”
Continue Reading“I am always happy to have Jason come by, and work on my equipment.”
Continue Reading“Ryan is a knowledgeable, personable young man who I felt comfortable with immediately. He reminded me of my favorite technician Russ L. in the way he goes about doing his job, answers questions and is easy to talk with. He appears well trained and has a sense of humor. You can send him to my…
Continue Reading“Doug was very thorough and gave us useful information on our system and possible upgrades.”
Continue Reading“Russ has been servicing my heating and A/C units for years and has always done an excellent job. Russ is very professional and thorough.”
Continue Reading“Service was thorough and reassuring.”
Continue Reading“Excellent. Clean, neat and efficient. Very friendly and polite”
Continue Reading“Thank you for a thorough job!”
Continue Reading“Ryan LaRussa is a terrific technician. He quickly diagnosed our A/C problem, obtained and replaced the necessary parts, tested the system, and cleaned up his work area afterward. He's also very informative and congenial — we'd be happy to have him service our HVAC system in future.”
Continue Reading“My experience with Connor was excellent. He was very friendly /polite. After he performed the maintenance on my A/C, he gave me information about how my system was performing in a way that I could easily understand. I couldn't be happier with Western Heating & Air. Thanks!”
Continue Reading“Drew & his crew were great. Very personable & easy to chat with. Quick work & cleaned up everything. Thank you guys.”
Continue Reading“Jason H did a great job performing annual maintenance on my air conditioner. He is pleasant, efficient and informative.”
Continue Reading“Jason was extremely friendly. He told us exactly what needed to be done, let us know the price and went to work. Thank you, Jason. Because of you, we will use Western Heating & Air Conditioning again.”
Continue Reading“Zach is friendly, efficient and professional.”
Continue Reading“Mike was friendly, courteous, and efficient. He explained the work performed and answered any questions we offered. Very satisfied with this service call and appreciated Mike’s demeanor.”
Continue Reading“The maintenance check was very thorough and Ben was competent and professional. Highly recommend.”
Continue Reading“HE DID A GREAT JOB”
Continue Reading“Russ did a great job! Thanks for taking care of everything for us!”
Continue Reading“Thank you Tracy for doing an excellent job on servicing our Air Conditioner yesterday , May 03,2022 !! And you thank office staff for doing an excellent job on the phone, sending appointment e-mails, and reminder texts messages !! We are Blue Ribbon customers which is very good and helpful to us Retired Seniors be…
Continue Reading“On time, friendly, courteous, thorough.”
Continue Reading“Mike did a great job on our AC Blue Ribbon service. He was on time, professional, respectful of property and did a good job explaining the work that he did. Would recommend Western HVAC to others.”
Continue Reading“Very polite person and helpful”
Continue Reading“Great service performed”
Continue Reading“3-4 years of maintenance and replacement of a blower motoring 2021”
Continue Reading“Joseph arrived when expected, explained what he was going to do, answered questions, and completed the maintenance with skill. He did an excellent job. I also have to say that is not a surprise, because I have consistently had a good experience with your technicians over the years. Thanks, — David Z”
Continue Reading“Tracy was awesome – friendly, professional, and took great care of things. 10/10”
Continue Reading“Friendly, knowledgeable gets the job done quick”
Continue Reading“Russ did an outstanding job! He showed up on time and preformed the necessary work in a timely and efficient manner.”
Continue Reading“Ben provided the maintenance on my air conditioner. I did not see his name on your list. He has an excellent personality. He explained to me everything he had done. I would rate him a 10!!”
Continue Reading“Russ was very helpful and answered all my questions”
Continue Reading“Everything was fine.”
Continue Reading“We've used the Blue Ribbon service for 11 years now. We trust the employees and appreciate the good customer service.”
Continue Reading“Connor was prompt, friendly yet professional. I always appreciate Western Heating for the service I've received for the past 5-6 years.”
Continue Reading“Excellent service – great staff when calling in and fabulous service person!!!! Thank you for employing the best people!!!!”
Continue Reading“As always the technician is very professional, friendly, easy to talk with. Goes the extra mile for customer service.”
Continue Reading“Had spring scheduled maintenance performed by, Ben E, today. Ben was professional and informative . Work was accomplished during the scheduled window and I was informed of technician’s arrival time prior to his arrival. Ben cleaned up after completing his service call and told me of his findings before leaving for his next service call.…
Continue Reading“This Blue Ribbon service was typical of what I've come to expect with Western – the technician shows up (with advance warning) and provides quick and efficient service and politely communicates with us and then departs. That's why we've kept our business with Western for almost 3 decades.”
Continue Reading“As usual, Bob was on time, clean, courteous, and efficient. Since installing my new AC, furnace and water heater two years ago we have had regular servicing as was recommended. I have never done this before, but given the investment it seemed prudent. Bob has been the technician consistently sent to our home. I am…
Continue Reading“Very impressed with Bob’s thoroughness and understanding. Had a nice manner when informing me of the serious issues going on with the system.”
Continue Reading“Jason let me know when he was arriving. He removed his shoes to enter the house. Performed the service efficiently. Pleasure to work with.”
Continue Reading“We use Western for all of our heating and air maintenance/work. Joseph has done a great job in servicing our needs. We can't say enough how happy we are with the service we get from Western and our rep, Joseph. Good Job!”
Continue Reading“Jason showed up on time, serviced the AC and found an issue that in fixing it now will prevent a failure this summer.”
Continue Reading“I had a nonstandard situation and Zach was friendly, informative, and quick.”
Continue Reading“Regular service on AC. On time. Well trained, obviously experienced, knowledgeable. Good communication. Very helpful. Also did a trouble shoot on a fault code on gas furnace, and solved it in the same trip. I am quite satisfied with the service and attention to detail. Doug Harman left the equipment in tip top shape.”
Continue Reading“I have the blue ribbon membership maintenance service. Jason arrived on time for appointment and was very courteous and professional. He informed me of the work he was doing, potential problems, recommended work needed beyond maintenance and completed all work in a timely fashion. I would recommend Jason to anyone. I would also recommend Western…
Continue Reading“Mr. Lotts was very professional and personable. Took care of the servicing quickly. Helpful hints were appreciated. A great part of your company!”
Continue Reading“Rolando did an excellent job checking the furnace and cleaning the air conditioner even though it was only about 35 degrees outside. Please put the members of your team in an alphabetic order either by first names or last initial so we can find them.”
Continue Reading“Courteous, quick, efficient and pleasant to work with. Left no mess and was done quickly and cleanly. Have always been pleased with Western.”
Continue Reading“Dustin was prompt, friendly and a very good listener. We feel very comfortable with his work.”
Continue Reading“Bob was on time, professional, courteous, friendly and efficient. He has been to our home before and we always appreciate the work that he performs for us.”
Continue Reading“Ryan was, as all of the techs have been, friendly, seemingly competent and explained his work.”
Continue Reading“We had a power outage while Bob was here, but he was able to check our system anyway.”
Continue Reading“Superior service! Excellent well-trained techs, always explain what has been done, overall view of system.”
Continue Reading“Dustin and his cohort were awesome. They were very friendly and knew what they were doing. I really appreciate their hard work and dedication. It is people like them that keeps bringing back to your company and services.”
Continue Reading“Donald did a great job. He was professional, efficient and communicated very clearly about our needed maintenance.”
Continue Reading“Jason was very friendly and helpful.”
Continue Reading“Enjoyed another visit from Western. Rolando arrived on time and he was efficient and friendly as he performed a maintenance call. Rolando answered all my questions. We have always appreciated the great service from Western.”
Continue Reading“As always, Russ was great. Thanks.”
Continue Reading“Ben was prompt, pleasant and professional. Very satisfied with the service provided.”
Continue Reading“Russ was prompt, courteous, and took the time to explain my rather complex HVAC system to me. I learned that I have a hybrid system that can use either gas or electricity. Above all, I value honesty and integrity, and I feel that Russ exemplified both.”
Continue Reading“Used your services since 1981, on recommendation of previous home owner of property.”
Continue Reading“I like Ben. Thank you for sending the same technician each time. They get to know me and my equipment. I really liked Darren. I am sorry he is not available anymore.”
Continue Reading“Jason was very upbeat and pleasant to deal with. He called before he came and arrived close to the scheduled time, 5 minutes past, did his work, cleaned off the AC and reported back to us about the conditions he found. Everything looked fine and that made us happy”
Continue Reading“John & Scott were very professional. Great installation, cleaned everything up when done, & overall did a great job.”
Continue Reading“Michael Lotts was: punctual for appointment, concise in his inspection and willing to answer questions.”
Continue Reading“Dustin and Ryan are hard workers! They worked from 7:45 AM till 7:45 PM (near dark) installing our new AC and furnace. This was a big job especially with the sealing with mastic of all the existing vents and I was surprised this wasn't a 3 man team from the get go These fellows made…
Continue Reading“Great customer service…. thanks so much Ryan !”
Continue Reading“Very professional and friendly. In and out, no problems”
Continue Reading“We have always used Western Heating for the maintenance on our furnace/air conditioner. The technicians are friendly and very respectful while completing their job. We will never use any other company for furnace/air conditioning needs.”
Continue Reading“Tech did a great job and even had extra filters on the truck that we purchased so we could change them more frequently.”
Continue Reading“Terrific service. Arrived when estimated. Very courteous, friendly, upbeat. Spoke highly of Western Heating and Air. Knowledgeable and efficient.”
Continue Reading“He was on time, friendly, and knowledgeable.”
Continue Reading“You guys are awesome….Nick I is the best…….”
Continue Reading“I was so impressed with everything! We had to have a full new install for AC and furnace. After doing my homework and asking around, we settled on Western Heating and Air and I could not be happier! The price was literally thousands less than their competitors, and I felt like these guys really cared.…
Continue Reading“Very professional answered all my questions”
Continue Reading“Ben did a great job servicing our HVAC system. He was on-time, courteous and very thorough. We appreciate the work he did to keep our system running without any issues.”
Continue Reading“All went very well. Tech was willing to put on mask. He showed me the darker filter and procedures to service the unit.”
Continue Reading“After introductions. Nick asked if we had questions or concerns. He went through his check list with us before and after the equipment check. He also checked our furnace filter and changed it. We discussed the new modem and why the infinity was not able to connect and options available to solve this issue. We…
Continue Reading“Bob was great! He was arrived on time. He throughly inspected our air conditioner and found a bad capacitor. Better to find it now, than in the heat of the summer. This is the second time Bob has inspected our HVAC and I am very happy with the service we received. Thanks Bob”
Continue Reading“It was a pleasure to work with Russ. He was very cordial and informative. He took the time to make sure our AC was in good working order.”
Continue Reading“As always, your maintenance personnel arrive timely, do their work efficiently and well and leave within a reasonable time. I have used your firm since 1977 and have always been satisfied.”
Continue Reading“Jason H was great! He was thorough, explained what he found and what was needed, and he was very professional! Highly recommend him!”
Continue Reading“Very efficient and friendly.”
Continue Reading“Awesome service. Joseph was friendly and knowledgeable. He took the time to answer my questions and explained what he was doing.”
Continue Reading“Excellent customer service! The entire process from scheduling a service call to the tech who came to our home…absolutely wonderful! I highly recommend and trust this company.”
Continue Reading“Bob did a great job. Appreciated having the same person come to the house”
Continue Reading“Great service, as usual! Jason was quick and efficient and very patiently answered all my dumb questions. I have had the Blue Ribbon service for quite a few years and mush of that loyalty is due to the great service from Western Heating from everyone…office, repairmen, service. PLUS…I REALLY appreciate the approximate arrival times instead…
Continue Reading“Bob called when he was on his way and was courteous upon arrival. He took care of the yearly a/c check and sent me the results when completed.”
Continue Reading“Nick was very knowledgeable and professional. He explained what needed repair and was able to complete the job in short order, even though a part had to come from the warehouse.”
Continue Reading“We love our Western Heating & Air Blue Ribbon program! With an easy and affordable monthly payment all our systems stay running smoothly! Thanks to Connor for the friendly, knowledgeable and fast service!”
Continue Reading“Mike was efficient, knowledgeable and pleasant. Nice to my dog too!”
Continue Reading“Was on time, very professional. Did a good job. Thank you”
Continue Reading“Jason was extremely polite and helpful. He performed his work quickly and efficiently.”
Continue Reading“There is more than one Nick listed above so I am not sure which Nick we had at our home for service, but he was excellent and did a fine job! We hope he always does our service!”
Continue Reading“Jason was prompt, communicative, and efficient.”
Continue Reading“Mike came in within two hours of requesting service. Friendly and knowledgeable. I learned a good deal about air quality and got excellent service. Thank you!”
Continue Reading“Tommy S. was prompt and very professional. We had a new AC and Furnace installed by his team. The work was performed very well and quicker than I anticipated. He went through the details of the process and then went over the operation of the new equipement. The house inspector also showed up as Tommy…
Continue Reading“Lloyd was great 👍 and solved a Carrier condenser communication issue and replaced some failed Seated switches that failed avoiding potential damage. House heating and a/c is working again at a constant temperature.”
Continue Reading“Nice guy, fast.”
Continue Reading“amazing team and great work done. replaced entire AC, gas furnace units, 20 years old HVAC system, to the latest tech, the better efficiency. the manager Paul F. did great presurvey (recon.) on my house in detail and then setup a presentation for the reasonable estimation of time frame and of cost. Brennan and Gerry…
Continue Reading“Joseph was spectacular – on time, extremely friendly, performed the maintenance with total professionalism – a pleasure to work with. Thank you!”
Continue Reading“We worked with Sam J originally in identifying the right system. He was fantastic to work with and made us feel completely at ease with this large purchase. The installation went amazing with David C. So efficient and explained the set up so we would know what to look for or expect. Would highly recommend…
Continue Reading“Jason is the best!!!!!! I will be recommending you guys because he was so customer service oriented.”
Continue Reading“Doug was great”
Continue Reading“Ben was very professional and let me know about needed fixes and how much. He did a great job and I am happy with the service.”
Continue Reading“Bob was on time, actually early and did an excellent job explaining what he did and assessing the equipment.”
Continue Reading“I've used Western Heating and Air before and this experience was great – just like all my other experiences have been. Travis was on time, very thorough and informative, and quicker than I expected. I'll definitely use Western HVAC in the future.”
Continue Reading“Very professional, thorough, great explanations. Thank you for wearing a mask!”
Continue Reading“Very competent”
Continue Reading“Very friendly and seemed quite proficient”
Continue Reading“Brennan did a fantastic job. Very personable and helpful. Good company”
Continue Reading“Excellent customer service! Russ was extremely courteous and carefully answered every question we asked. Listening to his answers, you could tell he has many years of experience.”
Continue Reading“Did a good job and answered all my questions. Good attitude.”
Continue Reading“Zach was pleasant and professional. Thanks Zach & thank you Western HVAC for your quality service!”
Continue Reading“Western always goes above and beyond. The best communication from the start to the finish. Very organized, clean and professional! You can never go wrong using Western Heating and Air.”
Continue Reading“Jason was called prior to arriving and was very complete in his inspection and maintenance. We will use Western Heating & Air again in the future and request Jason.”
Continue Reading“I greatly appreciate Zach's interpersonal interactions with me; he is helpful, polite, kept me informed as his adventure with wasps in my AC unit continued. He remembered checking my equipment before and where things are in my vertical real estate. Give him a raise!!”
Continue Reading“Tracy H was Very friendly, took care of everything.”
Continue Reading“Did a good job on cleaning and inspecting the unit.”
Continue Reading“Bob did a professional and expedient job as always.”
Continue Reading“Everything from the initial estimate (jason), scheduling, and installation (Tommy) was excellent. They did everything except mowing the lawn.”
Continue Reading“Nice young man, seemed thorough and explained what he did.”
Continue Reading“Dustin was on time, courteous and extremely knowledgeable. He was quick and efficient with his work and took time to explain our system and best ways to stay on top of our maintenance. Dustin was awesome and we would highly recommend Western Heating and Air for all of your Heating and Cooling needs!”
Continue Reading“Zach is a great technician!”
Continue Reading“I had a great experience with my service today. Connor was very professional but also very personable. He explained everything he was doing, why he was doing it, and how it helps the system. He provided pointers for how to make sure things run smoothly for as long as possible. He was very thorough and…
Continue Reading“Jeremy and John not only installed our new A/C and Gas Furnace, they took care of a serious water issue caused by the old a/c. Great service as always and a pleasure to work with!”
Continue Reading“Great job. Very professional, timely and kind.”
Continue Reading“Your guys did a great job. They showed up early and completed the job in a timely, efficient manner. They told me exactly what they were doing and made sure I had no questions or concerns. Thanks!”
Continue Reading“Good thing he is a dog lover! Professional service, friendly demeanor.”
Continue Reading“Very friendly, efficient and knowledgeable!!”
Continue Reading“Dustin was on time and very professional. He explained the various checks and needed service during his visit. He was friendly and efficient. A great experience!”
Continue Reading“Mike did an excellent job. He was very respectful of my wife, son and dogs who were not making his job any easier at the time. He was quick and very professional. He didn’t try to up-sell us on anything. He gave us his true and honest opinion on what problems we are facing now…
Continue Reading“Very easy to set up an appointment and time frame. The technician called me 30 mins prior to the arrival and was on time. The service was quickly completed and done professionally”
Continue Reading“Dustin is always very professional and courteous.”
Continue Reading“Bob R was very professional and accommodating. I’m so happy he was my technician again this maintenance. Shout out to Bob R for a job well done!”
Continue Reading“They were able to send someone to repair our air conditioner a day early than scheduled that was great. They replaced a bad capacitor and the unit was back and working.”
Continue Reading“Very professional from start to finish! From the salesman who gave me the replacement bid and the told me exactly what they would do to the scheduling of my appointment within 4 days, to the installers, (sorry, I didn't get your names), everything was clean and thorough and if the they saw any additional problem…
Continue Reading“Very efficient installation of replacement equipment with clean up after completion.”
Continue Reading“Was on time, very professional and represented Western very well”
Continue Reading“Travis and Travis were awesome Very professional Very patient with all of my questions no matter how many times I asked. Always telling me not to worry they were happy to answer my questions and always with a smile Travis explained the new thermostat and the new unit and was just about done explaining when…
Continue Reading“Nick I. is awesome and very friendly. Figured out the problem in 2 minutes. A/C capacitor went out. Even though he didn't have the correct replacement part with him, another tech came by in about 20 minutes to give to Nick. Up and running again! Thanks, Nick!”
Continue Reading“Could not have had a better experience. Nick was prompt, professional, and knowledgeable. He found the problem and fixed it quickly and without issues. I truly could not have had a better experience!!”
Continue Reading“Russ is always a pleasure to deal with. He's professional and courteous!”
Continue Reading“Dustin and Braeden did a great job installing my new AC and furnace. They were professional and knowledgeable.”
Continue Reading“David and team did a great job installing two new AC units and Furnaces. Went the extra mile to inspect air ducts in the crawl space. Kept us informed and made sure everything was to our satisfaction before leaving.”
Continue Reading“Jason did a very good job fixing the air conditioner. He fixed a leak and replaced the freon. The air conditioner works better than it has since we have owned our house.”
Continue Reading“Top notch service!”
Continue Reading“Very nice person & informative. Spent the time needed for all our questions.”
Continue Reading“Mike has serviced our system, winter and summer, on several occasions. He is always very professional, friendly, and enjoyable to deal with. We highly recommend him. He is one of our favorites!!”
Continue Reading“Absolutely awesome! Very fast and knowledgeable! Great personality! Thank you again!”
Continue Reading“JOSEPH DID A GREAT JOB, THE ADDED PARTS WERE A LITTLE SHOCK. BUT STILL A GREAT JOB”
Continue Reading“Scott and Tommy did an excellent job. They arrived early and were able to complete the installation of our furnace, AC, humidifier and air purifier all in one day. This included removal of our old furnace and AC. They were professional while also being very friendly, personable and helpful in their explanation of the new…
Continue Reading“Great service, Friendly and knowledgable Technician.”
Continue Reading“Joe did a great job on the Blue Ribbon maintenance for my decades-old air conditioner. It was cleaned, blown out and generally serviced in minimal time, and he encouraged me to keep it in good condition since it has been such a workhorse for us. I was very happy with his assistance.”
Continue Reading“Hard worker! Easy to get a long with, respectful and patient! Did a amazing job and answered all my questions. Give this guy a raise!”
Continue Reading“Efficient and friendly”
Continue Reading“Bob – was awesome – experienced efficient and friendly”
Continue Reading“Thank you Tommy for installing our new air conditioner. We love it and you did a great job! T and E”
Continue Reading“Western Heating and Air replaced my 20 year old single zone system with a new two zone system. It was well worth the expense to upgrade to the two zone system. Paul did a very thorough initial inspection of the old system and gave us several option to choose from for a replacement HVAC system.…
Continue Reading“Hello, I wanted to take a minute to convey what a great job Joe Reyes did today. He was knowledgeable, positive/happy, timely, and very helpful! He also took time to clear an old error message in the system, which was not completed by the last person. I appreciate the professionalism and, most of all, the…
Continue Reading“I was very satisfied with the services provided by Tracy. He was professional, thorough and able to answer all my questions. He didn’t try to oversell anything, for which I was grateful. I will definitely use the services of Western Heating and A/C again.”
Continue Reading“Russ was friendly, polite and thorough. We would recommend him as a good technician to others.”
Continue Reading“great service”
Continue Reading“Thank you so much Joseph!”
Continue Reading“Great job and attention to detail. Technician was very meticulous and thorough.”
Continue Reading“Travis and Travis were competent, polite, and thoughtful. We enjoyed their visit when they installed our new Carrier Infinity system. T-n-T are the best! We love those guys!!!”
Continue Reading“During a busy summer season Mike was able to keep our service appt in a timely fashion. He was professional, courteous, and efficient.”
Continue Reading“Dustin F. did a great job on your repair. He quickly got our AC back up and running.”
Continue Reading“Great job. The technician determined the problem quickly and replaced the defective part, all within about 15 min.”
Continue Reading“Thanks, My wife Roxann called when our AC was broken. Dustin came out quickly and solved our problem. I called home at lunchtime and it was fixed. You guys rock!”
Continue Reading“Zach was awesome! Thank you”
Continue Reading“Jeremy and John were prompt, professional, and left the work area neat and clean.”
Continue Reading“Thank you, Jason was very professional and diagnosed the problem quickly and came back the next with the correct parts and fixed our A/C. Thank you Western H&A”
Continue Reading“Joe was very efficient and explained everything so that I could understand it. There was no pressure and he gave me options to choose from. Excellent representative for your company!”
Continue Reading“Nick was out within a couple hours, diagnosed a blown fuse and had back up and running in a few minutes. Western will be my go-to. thanks! Mike”
Continue Reading“Russ was very professional and provided exceptional customer service. I had to leave my work and meet him at my residence. He met me at my home exactly the time he said he would. He made a quick diagnosis and repair allowing me to return to my work in a short period of time.”
Continue Reading“Joe was efficient and answered all my questions. I was very pleased with his service.”
Continue Reading“Excellent serviceman”
Continue Reading“Jason Hoopes did an AMAZING job on the maintenance of our AC unit. He was thorough, professional and friendly. He even agreed to drop off the filters he didn’t have, later! Very grateful – we’ve never gone wrong with Western! Many thanks!!”
Continue Reading“Very good. Nick was very helpful professional and courteous. Thank you”
Continue Reading“Excellent job on my AC unit! Great personalities and explanation of my new AC workings before leaving! Clean up was unexpected, but very appreciated! Glad I picked Western Heating and Air!”
Continue Reading“NICK C was pleasant, listen to what our issue was. He knew exactly what to fix and was done in a quick and clean manner. Very professional, communication spot on before, during, and, after repair. Thank you!”
Continue Reading“Nick was very professional and had great communication skills. He was able to diagnose and fix our problem very quickly, exceeding my expectations.”
Continue Reading“Joe did and outstanding job and was very knowledgeble. We hope to see him for our nest service. Thanks”
Continue Reading“Arrived on time; pleasant; kept me informed of problems found, parts needed, cost; stayed until fixed even though after hours. Great service. Thanks Zach”
Continue Reading“Service was actually in McCall, but not an option above. Communication prior to and day of appointment was very clear and professional. Doug was punctual, clearly knowledgeable, very informative. Couldn’t ask for a better employee representing Western.”
Continue Reading“Western was recommended to us years ago and we’ve had excellent experience with them. Today was no exception. AC unit stopped. Quick call, two day out appointment scheduled. Nick L showed up on time with all that was needed to get the repair made. Fast, efficient, and reasonable costs. Superior technician who solved our problem.…
Continue Reading“Russ was very helpful and professional.”
Continue Reading“Work done by Tracy H. Service was prompt and polite. System is working great.”
Continue Reading“Travis and Travis did an awesome job, explained the water heater and ac unit we got new and how to set up the thermostat etc, I appreciate their expertise. Highly recommend Western Heating and Air services.”
Continue Reading“I’m sorry, I don’t remember the names. Very nice and helpful and went out of their way to solve my problem. Highly recommend them.”
Continue Reading“Jason was a great project manager and went way above and beyond. He went much further than just recommending a correctly sized unit for our house. He helped diagnose return issues and even volunteered to go take a look at our ducting in the crawl space to make sure there were no issues. He could…
Continue Reading“I am very pleased with Western Heating… and its employees. I trust them.”
Continue Reading“Friendly and very helpful with questions we had. Showed up and fixed quick.”
Continue Reading“Had Western replace my a/c, furnace, and hot water heater, and could not be more pleased with the quality of workmanship and professionalism shown by Travis and Travis. Thank you for a job well done!”
Continue Reading“Very happy with the work Nick Ingham did to repair our air conditioning system. Was very easy to work with. He explained everything that needed to happen, he showed us the voltage readings that indicated that we needed a capacitor, and he took care of the work very quickly despite having to have parts delivered…
Continue Reading“Nick was great, very friendly and informative. He answered all my questioned and explained the process and informed me when a part wasn’t working the benefits of replacing it would improve efficiency with my unit, I didn’t feel like he was just trying to sell me something. Great Service!”
Continue Reading“We experienced an A/C failure during the heat-wave! Luckily we had our Maintenance Agreement with Western Heating & Air Conditions! We called that evening expecting service in a day or two, but Western surprised us! “Doug” showed up that night and replaced a failed capacitor! The A/C was running again and we are thankful! “Doug”…
Continue Reading“This gent is real good. Explained the situation extremely well.”
Continue Reading“Jason was very helpful and polite, carefully listened to us as we described the issue/fault code with our unit and quickly diagnosed the issue and what parts were needed. He ordered the parts while still onsite and let us know what the next steps will be. Western Heating installed our unit and has serviced it…
Continue Reading“Mike was very knowledgeable and professional. Pleasure to work with! Highly recommend.”
Continue Reading“Nick was very thorough and knowledgeable- I’ll definitely ask for him again if I have any issues with my HVAC in the future”
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