Indoor Air Quality Installation in Eagle, ID, 83616
“Last year I had a steam humidifier installed in early spring. At the time they recommended an replacement thermostat to regulate the system for an additional $700. Because the system was only going to be active until summer I chose to do manual regulating. Also, the Thermostat recommended was technologically very complicated. As I thought I would not be able to manage that I declined. Experiencing issues with regulating the system this winter I requested another review.
Your serviceman Ken Tokowitz called me and indicated that there was another option for a different thermostat. He came and reviewed the issues and showed me the option which was more conducive to my abilities.
He has now installed the new item and spent quite a bit of time setting it up and assisting me with the process. He was amazingly patient and very knowledgeable.
It will take a while for me to learn everything but it was an excellent start! I cannot praise him enough. He presented me with an option that was not given at the original install and is something the company should use as an available option for those of us that are "older" and prefer a little "hands on" choice.
Thank you Ken! An excellent asset to the company!”