Gas Furnace Installation in Boise, ID 83709

“Two gentlemen (John and Scott) notified us that they were on the way to install a new furnace and air conditioner. They arrived right on time and completed the work very efficiently and with a lot of care. Very fast and very well done. Things went well and nothing was left behind except a clean garage and side of the home. Before they were done Dennis Vranich, the project manager, came and we discuss what work was done and they left shortly after. The best and neatest job we have had in several years with other businesses in town. Would recommend Western any time as all the office personnel was also anxious to help where possible.
Thank You!!!”

- Richard W.

Air Conditioner Maintenance in Garden City, ID 83703

“Very professional, arrived on schedule, good experience.
Thank you Western for being a community-minded Chamber of Commerce member.”

- Bill C.

Gas Furnace Maintenance in Boise, ID 83706

“Bob R is the BEST! Always professional, on time, and cordial! He offers explanations for all the work he performs!”

- Liz T.

Gas Furnace Repair in Boise, ID 83704

“Doug was very knowledgeable and easy to deal with. He explained everything he was doing, and corrected several problems left behind from another local company.

I was very happy with his service to our furnace.”

- Mark W.

Gas Furnace Repair in Caldwell, ID 83607

“Fast to get to the problem and fix it. Was able to come within an hour of the problem.”

- Kim F.

Heat Pump Maintenance in Nampa, ID 83641

“Our service tech was actually Joseph, who for some reason is not listed on your list. He was the most professional, friendly, and knowledgeable tech we have had to date, with the exception of Lloyd who is your very best. We couldn't be more pleased with his service! We would love to have him come again. Thanks”

- Terry L.

Air Conditioner Maintenance in Boise, ID 83709

“Great service as always!”

- Mickey A.

Air Conditioner Maintenance in Boise, ID 83705

“Our Service person was very nice and knowledgeable. No problems, always good service.”

- Rodney G.

Air Duct Maintenance in Nampa, ID 83686

“Scott Croft was knowledgeable, punctual, and did a really detailed job on our ducting, vents, and cleaning everything out.
I would absolutely use and recommend western heating and air in the future.”

- Shelby N.

Gas Furnace Repair in Eagle, ID 83616

“Louis did an excellent job troubleshooting the problem, explaining what was needed and cost, and repairing my furnace. I appreciated that he waited a few minutes after I was delayed getting home. He is professional and personable.”

- Sharon K.

Gas Furnace Maintenance in Star, ID 83669

“Chris was prompt & professional. He fully explained what he was doing & showed me video of my system.”

- Tiffany M.

Gas Furnace Maintenance in Boise, ID 83704

“Russ was on time, thorough, and professional.”

- Lee H.

Air Duct Maintenance in Boise, ID 83704

“Very nice and professional. Thank you!”

- Cassie E.

Air Conditioner Maintenance in Boise, ID 83706

“Competent and friendly”

- Steffen R.

Gas Furnace Maintenance in Boise, ID 83713

“Very satisfied with the service provided. Arrived in a timely manner and answered my questions as well as checking out my heating system.”

- Dennis m.

Water Heater Repair in Nampa, ID 83687

“Very professional and polite. It is a pleasure to have him do the job”

- Walter D.

Dryer Vent Maintenance in Boise, ID 83703

“Had Ryan and his partner clean out the dryer vent in my mother in law’s house in preparation of the installation of new washer and dryer this week. The dryer is vented to the roof 25-30’ up. They identified a couple of issues immediately which were fixed and cleaned out the very lint filled vent tube. They were efficient, easy to communicate with, knowledgeable and cleaned up after their work. We appreciate Ryan and Western Heating and Air.”

- David M.

Air Duct Maintenance in Boise, ID 83713

“Scott and Andrew were awesome, they worked around us working-from-home and navigated our needs to prevent disruption to our daily while still getting the work done. They were courteous and friendly. They worked efficiently and performed an awesome job.”

- Heather C.

Gas Furnace Maintenance in Boise, ID 83704

“Excellent service. Professional.”

- Camille K.

Gas Furnace Maintenance in Eagle, ID 83616

“Appeared on time. Friendly service.”

- Paul P.

Gas Furnace Maintenance in Emmett, ID 83617

“Thank you for getting my furnace working again. I appreciate your professional work ethic.”

- Raymond R.

Gas Furnace Maintenance in Boise, ID 83703

“Professional and courteous
Made suggestions for future maintenance
Brought the correct filter for the replacement”

- Hugh E.

Air Duct Maintenance in Boise, ID 83704-2264

“He did a very good job and explained what he was doing”

- Ron R.

Gas Furnace Maintenance in Boise, ID 83709

“Scott and Andrew were here on time and went right to work. They worked steadily and efficiently until the job was done both gentlemen were informative when I asked questions. Best of all they were friendly and cheerful as well as professional. Thanks to both of them.”

- Camille K.

Gas Furnace Maintenance in Eagle, ID 83714

“Dustin is an awesome representation of WH&A. He is professional and remembers things about his customers. He is always smiling and very honest. Great guy!!!!!”

- Brenda H.

Heat Pump Maintenance in McCall, ID 83654

“The HTP propane powered boiler stopped working. Nick came out – solved the problem – explained to me what happened – and we both went on about our day. No fuss – no issues – just excellent quality service. Can't beat that. Thank you!!!”

- Bryan J.

Gas Furnace Repair in Boise, ID 83713

“Mike Lotts was terrific. Not only did he clean up our furnace and give us a new thermostat he took us through every step explaining and showing how the new thermostat works with our phones. Every step was taken to set things up before leaving. He was a joy to get to know him as well as Clayton, his assistant that he was training.”

- Wallis B.

Gas Furnace Maintenance in Meridian, ID 83646-4779

“Russ called ahead and showed up promptly. He was courteous and efficient.”

- Tammy M.

Airflow Repair in Boise, ID 83709-6782

“Joseph came at expected time. He listened to the issue we were having with air volume overloading the master bedroom waking us up at night. He provided me several options and we decided on making an adjustment to the electrical zone 2 to reduce the amount of volume to 30%. This seems to have done the trick. We will try that out over the next several days to see how it works for us now at night. Many thanks.”

- Kevin B.

Gas Furnace Repair in Boise, ID 83716

“Bob R. is amazing. He has been servicing our equipment for several years and has always been courteous and professional. He keeps our furnace and A/C units running smooth year after year. He is an asset to your company.”

- Scott S.

Gas Furnace Repair in Boise, ID 83709

“The Tech’s name is Michael Lotts – he did a fantastic job, was on time, professional and friendly. Thank you!”

- Bachchi O.

Air Duct Maintenance in Eagle, ID 83616

“Scott and his assistant were on time and explained all that was to be done. They were efficient, positive, neat and focused. We had never had this done before and was amazed at everything that it entailed. I wasn’t sure if there would be a mess afterwards but our home was respected and clean. I would recommend your company to anyone.”

- Joan J.

Gas Furnace Maintenance in Boise, ID 83706

“Another great Western service experience! Prompt, courteous, friendly, and capable. None of the annoying upselling that I’ve experienced with other companies. Bob was great. He did a thorough job and inspired trust.”

- Neil S.

Gas Furnace Installation in Boise, ID 83704

“What can I say other than I am very impressed with the installation job performed by Brennan and Dustin. They were very thorough and professional. They spent the time necessary to patch some of the ducting that was leaking and installing new ducting where necessary. I'm a very picky person and it exceeded my expectations!!!
They also took the time to teach my wife and I how to operate the Ecobee T-stat, as well as how to incorporate the app on our smart phones.

I will not hesitate to recommend Western HVAC, Brennan, & Dustin to all of my family and friends. Please share my appreciation with Brennan and Dustin, and let them know I can sleep peacefully knowing my family is warm and safe!

Thank You, Curtis Race”

- Curtis R.

Gas Furnace Repair in Boise, ID 83704

“I wanted to submit a review for Michael Lotts. He arrived and was very courteous and knowledgeable. He was very upfront with me about the age of my system and what he could do for me as far as my older system was concerned. After performing a few test and checks he was able to inform me my system was unsafe to operate, because the system was not exhausting the correct amount of CO outside and it was being distributed throughout the house, causing danger to myself and my family. I asked him what to do and he said he could have a salesman there within the hour, and he was correct. I will recommend Western HVAC and Michael to all of my friends and family. Please pass this along to Michael, and give him my most sincere gratitude!!!”

- Curtis R.

Gas Furnace Repair in Eagle, ID 83616

“Knowledgeable and friendly. Solved problem with no issues.”

- David G.

Gas Furnace Repair in Caldwell, ID 83605

“Joseph arrived on time and greeted me with a smile! I invited him inside, but before he entered he put covers on both of his shoes to prevent bringing dirt into my house. I told Joseph what the problem was (alert on thermostat and no heat) and I directed him to my furnace location. He began a series of tests on the furnace and determined areas that were plugged with dirt and improper readings on his devices used for testing the system. He made corrections to the furnace settings which restored heat to the house. He went under the house no less than four times to inspect the ducting and each time took the covers off his shoes before entering and put them back on upon exiting the crawl space. He made recommendations that the ducting should be inspected and additional replacement of parts on the furnace should be completed to bring it up to top operating condition. I was very pleased with Joseph’s demeanor and knowledge of my hearing system. So pleased that I only want Joseph to work on my HVAC System. Overall, a great job Joseph!!!”

- Michael R.

Gas Furnace Installation in Boise, ID 83706

“Braeden & Brody arrived right on time, installed a new gas furnace & a/c unit. They were very polite & respectful to me and each other as they worked. The City inspector arrived within a few minutes of their departure and gave everything the seal of approval. I’ve been very impressed with Western from the estimate to the installation. Good work!!!”

- Jackie W.

Air Duct Maintenance in Boise, ID 83709

“Great job!”

- Tim J.

Gas Furnace Maintenance in Boise, ID 83703

“Tristin was very friendly and appears to like his job by the enthusiasm he showed.”

- Rudy E.

Heat Pump Maintenance in Boise, ID 83713

“He did a good job in a timely manner”

- Will H.

Heat Pump Repair in Boise, ID 83709

“Knowledgable and capable. Pleased with the service.”

- kim r.

Gas Furnace Repair in Boise, ID 83716

“Kind, courteous, on time, and explained what he was doing and identified the problem. Good job.”

- Mark M.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ was fast and thorough. No problems.”

- Janice C.

Gas Furnace Maintenance in Boise, ID 83714

“Always amazing. This is the second time Dustin has serviced our home, and it is consistently some of the best customer care I have experienced. Truly advocates for the customer, provides honest advice and is efficient to a fault!”

- Edward F.

Gas Furnace Maintenance in Meridian, ID 83646

“So polite!”

- Joan B.

Gas Furnace Maintenance in Garden City, ID 83714

“I have been in management for over 35 years. I must say that Johnny Castro represented Western Heating like a superstar. He was very detailed in what he was going to do, and once he was done, he went over his findings. Polite and so very professional. Let's say you must keep your eye on this rising superstar. If not I might snag him!!!!

Thank you, Johnny, for your courteous attention, and the best to you and Western Heating.

P.S. Western Heating is a fantastic vendor. I highly recommend them for all your heating and cooling needs!!!!!!”

- JIll S.

Gas Furnace Maintenance in Meridian, ID 83646

“Just one little hiccup that was taken care of quickly—thanks”

- Sheila W.

Gas Furnace Maintenance in Boise, ID 83706

“Very polite and friendly and knowledgeable”

- Barbara B.

Gas Furnace Installation in Boise, ID 83716

“John and his crew were thorough, professional, and pleasant to work with. I am very impressed with the work that they did installing our new furnace, air conditioner, water heater, and splitting the zones in our house.”

- Nicole D.

Gas Furnace Repair in Boise, ID 83705

“Kadon was great, identified the problem, gave me an estimate and had it done in no time. My renters were without heat in late
February, so time was of the essence! Thanks”

- Ron A.

Water Heater Maintenance in Meridian, ID 83646

“Russ is very professional and took the time to explain everything he was doing. Unfortunately, it looks as though I will need to replace my water heater as it is older than 12 years. I appreciated his honesty and recommendations.”

- Cathy D.

Gas Furnace Repair in Meridian, ID 83642

“His service was excellent. He had an outstanding knowledge of his work he was prompt, and on time I will highly recommend him.”

- Richard F.

Gas Furnace Repair in Eagle, ID 83616

“Dustin was a wealth of knowledge and a delight to work with!! The perfect combination of professionalism and friendliness. He is a tremendous representative of your company.”

- Steve H.

Gas Furnace Repair in Boise, ID 83709

“Joseph was very professional and friendly. Did a great job.”

- Deborah G.

Gas Furnace Repair in Eagle, ID 83616

“Lloyd was very knowledgeable & personable. Change out switch & had us going in minutes.”

- Howard M.

Boiler Maintenance in Boise, ID 83706

“Very good experience with Loyd and his helper (sorry didn't remember his name – marked Todd??),
they resolved an issue with the over pressurization of the system quickly and got the system up and running
at the proper temperature. Turns out Loyd installed this boiler back in the 80s.”

- Mike R.

Gas Furnace Maintenance in Meridian, ID 83646

“Fast service, was polite. Notified me when he was on the way.”

- Kris E.

Gas Furnace Maintenance in Boise, ID 83706

“Doug was very professional, courteous and informative during the gas furnace service. An excellent employee.”

- Martha R.

Gas Furnace Maintenance in Meridian, ID 83646

“On Time
Very professional”

- James S.

Gas Furnace Maintenance in Boise, ID 83706

“Ken arrived a few minutes after 8 AM this morning and got right to work doing a Blue Ribbon maintenance service on our six-month-old Bryant furnace. I explained a particularly low level (volume) humming/vibration that we have detected and he was able to determine that the furnace did indeed need new bearings (?), which he had sent over. He made the repair while we walked down the bike path to The Griddle for breakfast. He contacted us by phone to tell us the work was completed 30 minutes later and was gone when we returned. Ken is attentive, polite, and a good listener with excellent customer relationship skills. Would be happy to see Ken again when it's time for another one of our checkups!”

- Erik L.

Gas Furnace Maintenance in Boise, ID 83706

“Doug H was great, pointed out some issues with our furnace, cleaned some components and replaced filter.”

- Ken M.

Gas Furnace Maintenance in Boise, ID 83709

“Excellent service, as usual, by Tracy. Very thorough – very professional – very personable.”

- Gary M.

Gas Furnace Maintenance in Star, ID 83669

“I had another pleasant experience with Western Heating today. The technician arrived on time and was courteous and professional. He was also very thorough in completing (and reviewing with me) the entire list of checks and cleanings. I really appreciated the fact that he was willing to take the time to answer my questions and to give me some good suggestions on how to help maintain my furnace and get a longer life out of it.”

- Dee J.

Gas Furnace Maintenance in Boise, ID 83713

“Excellent communication and professionalism, he knew job and performed at a top notch level. Great asset to company.”

- Steve P.

Gas Furnace Maintenance in Boise, ID 83709

“Russ is cordial, very knowledgeable, very thorough. I'm completely confident in his work. I always ask for him when maintenance is due. The best.”

- Larry R.

Gas Furnace Replacement in Boise, ID 83703

“The whole process beginning with Lloyd assessing the problem, Jason selling us the new unit and Josh installing it was a great experience. All were professional, efficient and friendly. Thank you team Western!”

- Claudia B.

Gas Furnace Maintenance in Star, ID 83669

“Dustin and his assistant were personable and professional. Appreciate the quality of workmanship and level of service. I have come to expect this level of service from Western Heating and Air. Thanks so much.”

- George J.

Water Heater Maintenance in Boise, ID 83706

“Bob was friendly, helpful, and did a great job!”

- Dan H.

Gas Furnace Installation in Boise, ID 83704

“I am very pleased with the service Jason G provided. He was very helpful in providing me with the information I needed to make the best choice of a new furnace for my home.
He is very personable and knowledgeable.
WHA was recommend to my by my mother Cynthina Freeman, she had a new HVAC system installed by them in 2021.

I will highly recommend WHA to all my friends and family!!! Thank you so much”

- Curtis R.

Gas Furnace Maintenance in Star, ID 83669

“This review is for Michael Lotts, the technician. We bought the house last year and noticed that the HVAC hadn't been serviced since 2021. He arrived on time to do maintenance on our gas furnace. He is very personable, professional, knowledgeable & very customer service oriented & respectful with making suggestions. This was also the first time we used Western Heating & Air conditioning (it's family-owned & gives seniors/military discounts) so it’s always important to make a positive first impression. We purchased the gold plan & will be having them come back to do maintenance on the air conditioning once it gets warmer. Highly recommend!”

- Denise P.

Gas Furnace Repair in Eagle, ID 83616

“We have been a Western Heating client for 10 years and have always received great service and support. All technicians have been top-shelf, timely, knowledgeable, courteous, and efficient. But this time it got better! Cris A is the best technician we have experienced. We will request him again if available. Kudos to Cris!”

- Randy R.

Gas Furnace Installation in Garden City, ID 83703

“Professional and friendly serviceman. Prompt. Install of new furnace was finished in a very timely manner. I was very impressed with Josh and his partner and will definitely use Western Heating and A/C for ongoing service.”

- Gregory F.

Gas Furnace Maintenance in Eagle, ID 83616

“Very professional, answered all my questions, and emailed me all requested information”

- Todor T.

Indoor Air Quality Installation in Boise, ID 83702

“Installation was quick efficient and very neatly done.”

- Peter H.

Gas Furnace Maintenance in Boise, ID 83706

“Bob R. was great as he always has been. He did the maintenance and gave me some good advice in the process. I hope that he will help me in the future.”

- Lester S.

Heat Pump Installation in Boise, ID 83706

“Nothing but great. Received excellent service from the sales and installation team. Jason was very helpful and saved me over 80% on a comparable bid from another company.”

- Eric R.

Gas Furnace Maintenance in Boise, ID 83712

“Bob is great, the best!”

- Nic C.

Gas Furnace Maintenance in Meridian, ID 83646

“As always the service is excellent”

- Robert A S.

Gas Furnace Replacement in Caldwell, ID 83607

“I was very pleased with the service from start to finish. Jarod was very polite and informed me of what was being done. He also pointed out a very serious issue I am having with my electrical and cautioned me to get it checked. For him to be concerned when he saw my outlet and take the time to ask about it was an extra and going beyond what he was there for. He is very personable and very pleasant doing business with.”

- Bobbi R.

Gas Furnace Maintenance in Boise, ID 83704

“Kadon ran necessary tests to be sure the heating system was working. He explained the work he did and the problem found.”

- Roger C.

Gas Furnace Installation in Star, ID 83669

“David, Josh and Jared did our install and did an excellent job. The install went exactly as I had hoped, clean, nice looking, professionally done and on time. I was able to ask questions during the install and I learned a lot about our new system.
Excellent communication between everyone and myself, very courteous and considerate of us and our house.”

- David V.

Gas Furnace Installation in Boise, ID 83713

“Dustin and his partner did an excellent job installing our new HVAC system. They were on time, super efficient, and walked us through everything at the end. Very satisfied with their work.”

- Alan B.

Gas Furnace Repair in Boise, ID 83709

“Tracy and his apprentice were very thorough, pleasant, and professional. After checking our furnace carefully Tracy explained our options for future furnace choices.
We have always been pleased with our repair men.”

- Gloria V.

Heater Maintenance in Boise, ID 83716

“Was very helpful.”

- Virginia P.

Gas Furnace Maintenance in Boise, ID 83713

“Fantastic work. Quality job with great communication.”

- Megan M.

Gas Furnace Maintenance in Eagle, ID 83616

“A very thorough furnace tune-up. Tristin is very good!”

- Neil K.

Gas Furnace Maintenance in Meridian, ID 83646

“Jason texted us when he was on the way, then called to give us an estimated time of arrival. He showed up on time and got right to work. He was very professional and friendly. He was quick and thorough. He came to the door to let us know that everything looked good and he found no problems. I asked him to replace the filter, which he had in the truck, and cleaned and checked out the furnace to insure that everything was working properly. We will definitely do business with Western Heating in the future!”

- Jim B.

Gas Furnace Repair in Boise, ID 83706

“Doug was very prompt, professional and informative. We were very happy with his service. We look forward to working with him in the future.”

- Diane K.

Gas Furnace Maintenance in Boise, ID 83709

“Ken did outstanding work checking my gas furnace. Customer service was great and he answered all my questions.”

- Brian M.

Indoor Air Quality Maintenance in Boise, ID 83709

“Ken was friendly, courteous and communicated well. Great Service!”

- Damon Y.

Gas Furnace Maintenance in Nampa, ID 83686

“Everything was great.”

- Sharon M.

Gas Furnace Maintenance in Boise, ID 83714

“Tristen was polite, courteous, efficient, and on time for the appointment. The technicians that service my gas furnace have always been A+ and that’s why we continue using your company.”

- Jim C.

Gas Furnace Maintenance in Boise, ID 83709

“I liked Kadon. He let me know what needed to be replaced and the condition of the furnace”

- Dixie M.

Gas Furnace Installation in Boise, ID 83713

“Great job and professional service.”

- Kristin O.

Gas Furnace Repair in Star, ID 83669

“Mike was very thorough and professional”

- Bill S.

Gas Furnace Maintenance in Boise, ID 83705

“Bob was very polite & explained everything. The peraon with him was great also.”

- Carol S.

Gas Furnace Repair in Boise, ID 83709

“I think I have the right person (Joseph Woodel) selected. Joe was awesome and respectful. He fixed my furnace in a timely manner and was very knowledgeable. I appreciated that he helped me get signed up for a yearly maintenance plan that will help keep my furnace running for years to come. I was also impressed that western was able to come to my house the same day I called.”

- Kai L.

Heat Pump Installation in Meridian, ID 83646

“John and Scott recently installed a new Carrier heat pump and electric furnace in our home. They did and outstanding job. They were very professional, and very knowledgeable. They answered all of our questions, and made us feel very confident with our installation. They were also very meticulous with keeping everything clean while they were doing the installation. Their craftsmanship was excellent, as our installation looks great!! Both of these gentlemen represented Western Heating & Air Conditioning extremely well, and I would highly recommend them to anyone.”

- Rex E.

Gas Furnace Repair in Meridian, ID 83642

“Orlando Velasquez was the lead person and he found the problem quickly once I explained the noise the furnace had recently made. Once the exhaust motor was delivered, the team replaced it successfully, in addition, to replacing the filter and serving the furnace. We are pleased with this team’s friendliness, efficiency, and character. It is now evening and the furnace is working as well as expected. Thank you for coming as soon as possible in this cold weather to our home.”

- Max B.

Gas Furnace Maintenance in Boise, ID 83702

“As usual, the technician was timely, courteous, and professional. Thank you!”

- Allison M.

Air Duct Maintenance in Meridian, ID 83646

“Louis was incredibly professional, genuine, competent and just an all around nice guy!”

- Christen W.

Gas Furnace Maintenance in Boise, ID 83716

“Thank you so much Bob for taking care of our furnace and helping me move our bikes to access the furnace. Also, thank you SO MUCH for going above and beyond and putting two bikes back on the wall hooks for me!! I noticed that and was so appreciative! Shaylee”

- Shaylee H.

Gas Furnace Maintenance in Boise, ID 83709

“Ken was very personable and thorough. He did a fine tune up on our heater”

- Leslye T.

Gas Furnace Maintenance in Boise, ID 83709

“Friendly service man”

- John F.

New HVAC and Whole House Humidifier Installation in Eagle, ID 83616

“We’ve used Western Heating and Air for maintenance and service of our 17-year old HVAC system for several years. After lengthy discussion, we decided to upgrade the system and to install a whole-house humidifier. WOW! We are so glad we did! Wish we had done this sooner. The Western Heating and Air staff were awesome – from the initial evaulation and proposal, installation, and post-installation inspection – everything was thorough, professional, and very well done. Thank you!”

- Valerie R.

Gas Furnace Maintenance in Boise, ID 83704

“Tracy was very thorough. Explained what he was doing. Added a safety item
that would protect the furnace. Nice and friendly”

- Alysse M.

Gas Furnace Maintenance in Boise, ID 83706

“Very thorough. Listened to all my questions and concerned and attempted to address. Very professional. Excellent Service.”

- Dan Q.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ did a great job. Friendly, knowledgeable and efficient.”

- Erin S.

Air Conditioner Installation in Caldwell, ID 83607

“We are long time Western customers and once again, we weren’t disappointed with your staff! David and Josh arrived on time and were exceptionally friendly and professional. They worked well together. David installed the furnace and Josh installed the AC unit. 6 hours continuously working in freezing temps! They walked me through the function of the units and filter. Best of all, no mess left behind. Wore booties inside and each work site was left spotless. We are very appreciative of their work – Western doesn’t disappoint! Thanks!”

- Dee H.

Gas Furnace Replacement in Mountain Home, ID 83647

“A++ Experience. We had our Air Conditioner, Gas Furnace, and Water Heater replaced. Western sent Dennis out in just a few days of our inquiry and we had an estimate within two days. The installation was scheduled within a week. Western sent text and emails to let us know when the technicians would arrive for the install and a picture of the lead installer Travis. The entire installation was done in one day and the installers went over the operation of the equipment.”

- George S.

Water Heater Repair in Boise, ID 83713

“Very courteous and knew what he was doing.”

- Darrell H.

Gas Furnace Maintenance in Nampa, ID 83651

“Lloyd is very knowledgeable. He’s very consumer friendly and really likable. We enjoy his visits.”

- CATHY A.

Gas Furnace Maintenance in Boise, ID 83714

“Great service.”

- Phyllis B.

Gas Furnace Installation in Boise, ID 83702

“David and Josh arrived right on time. It was great to receive a text message from them with an estimated arrival time, so we were able to open the garage just as they pulled in before 8am. The installation (2 water heaters and a furnace) was made, as promised, in 1 day, with exceptional care and attention to detail. They even scheduled a city inspector to come on the same day and check out the system. The job site was cleaned up at the end of the installation. Thank you! Will use Western Heating and Air Conditioning in the future!”

- Anna M.

Water Heater Installation in Kuna, ID 83634

“The guys did a great job appreciate their work”

- Brian G.

Gas Furnace Repair in Caldwell, ID 83607

“Couldn’t find parts to repair my unit die to age and back stock issues, but they sure tried! Super professional and even setup a sales appt.”

- Dee H.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ was here when he said he would be here. Worked on the Furnace and was very easy to talk to. He worked on my thermostat and explained things to me where I could understand what he was saying. A pleasant and polite technician. You can send him back any time to work on our Furnace or Air Conditioner.”

- Gaylene M.

Air Duct Maintenance in Boise, ID 83703

“Scott C. performed a dryer vent cleaning & was excellent throughout the process. He was very attentive in his explanation of the work and in giving advice on a variety of smaller things, from how to better position my dryer for efficient venting, approaches for pest control, and how to assess when it might be time to call for future duct-related maintenance. I learned a great deal about the set-up of my new (to me) dryer. Will not hesitate to call for any future work.”

- E L.

Gas Furnace Maintenance in Meridian, ID 83642

“Rolando was on time and very professional. He was knowledgeable about the product and service that he performed. Very friendly and also efficient.”

- Brook B.

Gas Furnace Maintenance in Boise, ID 83706

“Doug was very efficient and gave me a complete breakdown of everything he did today.”

- Roma H.

Heat Pump Maintenance in Eagle, ID 83616

“Very quick and professional Very courteous

THANK YOU”

- Terry L.

Gas Furnace Maintenance in Boise, ID 83713

“Personable. Professional”

- Steve N.

Gas Furnace Repair in Meridian, ID 83642

“Very courteous and efficient. Explained things well.”

- Dale V.

Water Heater Replacement in Boise, ID 83706

“On time, very professional, very knowledgeable. Great customer service all the way around! Western will continue to get our business.”

- Coleen G.

Forced Air Electric Furnace Repair in McCall, ID 83654

“Nick ordered new electric motor, got it & installed it next day. Fast service & excellent communication with us. Thanks!!”

- Doug S.

Air Duct Maintenance in Boise, ID 83706

“Steven and his partner (I do not remember his name) arrived on time and reviewed the location of all ducts, furnace and crawlspace access with me. I then left for a couple of hours while they completed the work. When I returned they were done and in the process of putting their equipment back in their trailer. They left my home in excellent shape. They even took pictures pictures of how the furniture was arranged so that they could put it back in place after they had completed their work. Since having my ducts cleaned I am no longer sneezing as I have been since the fall when I turned on the furnace. Very pleased with that!”

- Sharon L.

Thermostat Repair in Nampa, ID 83687

“Joseph was the representative. He was very helpful in explaining the problem and helped us understand the new thermostat. Very pleased”

- Dennis P.

Gas Furnace Repair in Meridian, ID 83646

“Russ was awesome if I have any issue I’ll be calling you guys again.”

- Steven J.

Gas Furnace Maintenance in Boise, ID 83704

“Very nice young man. Very professional.”

- Marian B.

Gas Furnace Maintenance in Meridian, ID 83642

“Ken was friendly and efficient.”

- Ramey U.

Water Heater Replacement in Meridian, ID 83642

“Braeden was friendly and thorough.”

- Ramey U.

Gas Furnace Maintenance in Boise, ID 83705

“Doug and Ken did an outstanding job of servicing our HVAC and other equipment under our Platinum Service Plan. It gives us a great deal of comfort and confidence knowing that our equipment is operating in top condition and will continue to provide the heating and cooling we depend on for safety and comfort.”

- Mark P.

Gas Furnace Maintenance in Boise, ID 83709

“Prompt, checked system and explained what was going on with system, preventative maintenance”

- Dan L.

Air Duct Maintenance in Boise, ID 83702

“So friendly and helpful and very friendly with the dogs. He was very professional and went the extra mile to get our parts ordered that day and installed. Very impressed with his service.”

- breanna t.

Gas Furnace Repair in Meridian, ID 83646

“Doug quickly diagnosed the problem and corrected it.”

- James S.

Gas Furnace Maintenance in Eagle, ID 83616

“Dustin did a fantastic job and was very respectful of our home”

- David S.

Heat Pump Maintenance in Boise, ID 83713

“good efficient service as usual.”

- Dave v.

Gas Furnace Maintenance in Boise, ID 83713

“Ken was prompt, courteous, professional and explained everything very clearly. The office staff is always friendly and very helpful. Excellent communication, I would highly recommend Western Heating & Air!”

- Jennifer L.

Gas Furnace Maintenance in Boise, ID 83709

“Kadon was very professional and also very knowledgeable. Thanks for the great service.”

- Tami G.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ was awesome!”

- Cliff S.

Gas Furnace Repair in Nampa, ID 83687

“Rolando was very knowledgeable and professional. He found the problem very quickly and came out the next day and made the repairs.”

- Walter D.

Gas Furnace Maintenance in Eagle, ID 83616

“Prompt, pleasant, and knowledgeable”

- Charles M.

Gas Furnace Maintenance in Boise, ID 83714

“Very professional and knowledgeable, great job!”

- Monty D.

Gas Furnace Maintenance in Boise, ID 83706

“Bob is pleasant, professional, and thorough. We highly recommend Western Heating!”

- Kimberly J.

Heat Pump Maintenance in Caldwell, ID 83660

“I bought my home in the spring and have never had a home with a heat pump. I called Western Heating & Air to get set up on their maintenance program and they were able to get a technician to my home within a few days. My technician Joseph was very knowledgeable about my unit and answered all my questions as he explained how it worked. He was very diligent and communicated with me during the entire process the steps he was taking to do a complete inspection. I am extremely pleased with my experience and will refer them to my friends.”

- Kathleen S.

Air Duct Maintenance in Emmett, ID 83617

“Ryan and his right-hand man did a great job. Courteous, prompt and professional. We will be calling on them again to do maintenance on our furnace and ducts again. Much Appreciated.”

- Tara E.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ was very friendly and we appreciated his knowledge of our heating system.”

- Carol S.

Gas Furnace Maintenance in Boise, ID 83714

“Very friendly and informative.”

- Carol H.

Gas Furnace Maintenance in Nampa, ID 83687

“Everything went fine.”

- Robert S.

Gas Furnace Replacement in Meridian, ID 83646

“No issues as yet”

- Jeff W.

Gas Furnace Maintenance in Eagle, ID 83616

“Great service, nice guy!”

- Dan F.

Gas Furnace Maintenance in Boise, ID 83716

“Bob always does a great job”

- Michael F.

Gas Furnace Maintenance in Boise, ID 83706

“Excellent service”

- Jim H.

Air Handler Repair in Boise, ID 83706

“Doug was friendly and efficient in his work. He explained what he was doing and made recommendations to help handle future issues. I appreciated that you were able to get a technician out sooner than expected.”

- Kathy C.

Gas Furnace Maintenance in Kuna, ID 83634

“Russ did a great job it was a pleasure meeting Russ”

- Brian G.

Sensor Maintenance in Boise, ID 83709

“Joseph is a great representative for Western. He is knowledgeable and skilled. We had another enjoyable visit from Western”

- Joseph V.

Gas Furnace Maintenance in Nampa, ID 83686

“Friendly knowledgeable”

- Lucy E.

Gas Furnace Maintenance in Boise, ID 83705

“Thank you Donald great job”

- Guenter d.

Gas Furnace Repair in Meridian, ID 83646

“Please let Don know I appreciated his efficient service. Let him know I got the condensate tube rerouted and everything is working well!”

- Monte M.

Gas Furnace Repair in Boise, ID 83706

“Doug quickly diagnosed the problem–a failed condensate pump causing the furnace to shut down and not provide heat.

He replaced the condensate pump and the furnace is now back in service providing much appreciated heat on this cold day.

Service response was prompt, professional and trustworthy, as usual.

Thank You!”

- Les G.

Gas Furnace Repair in Boise, ID 83709

“Conner did an excellent job repairing our furnace. He was great!”

- Larry S.

Gas Furnace Maintenance in Meridian, ID 83646

“Arrived on time, very knowledgeable, performed a thorough job on requested maintenance, discovered a needed repair that was promptly fixed, & this left us extremely happy with the experience!”

- Steve T.

Gas Furnace Repair in Eagle, ID 83616

“Jason got my furnace running again until the part arrived. Great tech. Great company.”

- Al M.

Gas Furnace Maintenance in Boise, ID 83713

“Although Ken arrived on time, was very courteous and left us very satisfied as customers of Western Heating and Air, Ken forgot to give me a Christmas present. It must have slipped his mind. My wife said I don’t deserve a present but who asked her anyhow? Anyhow, don’t blame Ken. I didn’t get a present last year either. Thanks and Merry Christmas”

- Darrell H.

Gas Furnace Maintenance in Meridian, ID 83646

“Great Service”

- Sandra C.

Ductless Mini-Split Repair in Boise, ID 83716

“Doug was prompt and found the issue right away – he is always thorough, professional and courteous. Great service!”

- Tammy J.

Gas Furnace Maintenance in Boise, ID 83706

“Dustin F. was very professional, knowledgeable about our system, and took time to answer questions and explain things. It is nice to have technicians wear show covers and vacuum up after the job is done. We've always had good experiences with Western Heating & Air.”

- Kim M.

Gas Furnace Maintenance in Boise, ID 83714

“We have been customers for last 30yrs. The service has always been professional and friendly.
We like them!!”

- Daniel B.

Gas Furnace Maintenance in Meridian, ID 83646

“Rolando called with notification of his pending visit and arrived promptly.
Courteous, friendly, professional, and responsive to my questions.
Completed service in a timely manner and replaced filter as per recommendations (and took the used one back to his truck).
Thank you Rolando; we look forward to working with you again!
Merry Christmas!”

- Eileen V.

Gas Furnace Maintenance in Caldwell, ID 83605

“This is the 2nd time we've had Joseph provide maintenance to our heating and cooling system. He is always professional and well informed. I appreciate his thoroughness and ability to complete the job. It's nice having consistency with our provider.”

- Cindy J.

Gas Furnace Replacement in Boise, ID 83705

“Showed up right on time, got the job done. Courteous and professional. We’ve been using Western for years and never had anything but good experiences. Great job!”

- Alan B.

HVAC Installation in Boise, ID 83702

“Awesome work. Professional!
Travis and Tharen were diligent and attentive!”

- Kirk B.

Gas Furnace Maintenance in Garden City, ID 83714

“As always, Dustin is professional, knowledgeable, thorough and pleasant. I'm always happy to receive him as the service technician when it is time for an equipment checkup.”

- Kari Lynn T.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ called prior to his arrival and was right on time. He was professional and courteous, explaining what he was doing and how efficient our furnace was working. It was a pleasant experience for us.”

- CHARLES F.

Thermostat Maintenance in Meridian, ID 83646

“Service was called to troubleshoot an Ecobee Thermostat that had gone offline several times in the hours since some flooring had been replaced in our home. Service was not immediately available due to it being a weekend and a lot of service calls being received by the company.
I was able to reboot the thermostat several times during the waiting period, so we were not uncomfortable.
Russ found that the furnace filter, installed in late September was, totally clogged with construction dust. He replaced the filter and checked all the wiring. The thermostat has not gone offline since.
Russ is a very capable and personable technician.”

- Barbara M.

Gas Furnace Maintenance in Meridian, ID 83642

“Rolando was very helpful and was knowledgeable about the systems and very pleasant to work with.”

- Dirk S.

Heat Pump Maintenance in Boise, ID 83706

“Excellent service”

- Carol D.

Gas Furnace Maintenance in Boise, ID 83709

“Russ is the Best!”

- Carol S.

Gas Furnace Maintenance in Boise, ID 83709

“Fast, friendly, and efficient!”

- Bruce S.

Gas Furnace Maintenance in Star, ID 83669

“Mike did a great job checking my heating system and installing new air filters!”

- Jim S.

Gas Furnace Maintenance in Boise, ID 83706

“He was great.”

- Bill F.

Gas Furnace Maintenance in Garden City, ID 83714

“These is the company and the technician you want servicing your HVAC. Courteous, prompt, reliable, friendly and capable. Five stars for the technicians, office staff and management.”

- Neil S.

Gas Furnace Maintenance in Boise, ID 83709

“Russ did a great job. He was on time, friendly, and knowledgeable. Well done Western Heating!”

- Paul S.

Gas Furnace Installation in Caldwell, ID 83605

“I have used Western for several years under the Blue Ribbon program to service my 30+ year old Furnace and A/C. When I finally needed to replace both units, Sam Jacobs, Project Manager, met with me to go over my options. He was so friendly, courteous and professional and outlined the installation in layman's terms providing 2 options. By the end of the week, I had scheduled an installation date. Western's communication with the customer is fabulous and I appreciated the reminders. The installers, Braeden and his assistant, called me the morning of to let me know they were on their way. They arrived on time and got right to work. So nice and friendly – professionals all the way. They did a stellar installation in a very timely manner. I was given a 'tour and explanation' of both units and shown how to program my thermostat. Sam had remembered I had an issue with a bedroom not getting enough heat. They found the problem and repaired the duct. That was paramount in customer service. And my bedroom is so warm now!! My garage floor was cleaner when they left than when they arrived. Top notch service in all departments. Thank you so much!!!”

- Jackie K.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ did an excellent job. He was friendly and helpful. I trust him with out HVAC system.”

- Martin O.

Heat Pump Maintenance in Boise, ID 83714

“Dustin has serviced my units this past year. He is courteous and friendly. Dustin is very knowledgeable regarding the equipment he is servicing. Today he had a trainee with him and explained the service procedures to him step by step. Please keep Dustin on this side of town, as I would like a service person who knows my units”

- Alane W.

Furnace Maintenance in Meridian, ID 83642

“This young man was an absolute joy. I left you a really good review about him on Google with a five star review. He’s welcome back at our house anytime.”

- Cyndi B.

Gas Furnace Maintenance in Star, ID 83669

“Michael did an outstanding job discussing what he was doing, why he was doing it, and how it would benefit me. He simply enjoys his job and it is great to see someone that has done the job for many years, yet still has passion doing it. He took extra time cleaning my blower vanes of paint that was still there from when the house was built. I could tell that it was very important to him to take the time needed. I know some technicians may have been quicker, but I doubt that there are any who would be as thorough. Keep this fellow around for as long as you can! He is an incredible asset to your company! Thanks!”

- Griggs H.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ was very kind, efficient, and thorough. He is definitely an asset to your company.”

- Marilyn H.

Gas Furnace Maintenance in Boise, ID 83709

“We have 2 gas furnaces. The technician was prompt, and efficient.”

- Steven W.

Water Heater Repair in Boise, ID 83703

“After a disapointing inital experience……….Western responded to my problem with immediate efficiency and made things right. Special thanks to Titan, the service manager, for his personal response.

Dr. JP”

- James P.

Gas Furnace Maintenance in Boise, ID 83716

“Bob R is awesome he has been servicing my furnace and a/c for a long time and he is always on time, courteous, and just a great guy to work with. He explains everything so that I can understand what is going on with either the furnace or a/c and repairs are done quickly.”

- Judy D.

Gas Furnace Maintenance in Boise, ID 83702

“Doug is uber knowledgeable and willing to share information in a clear, understandable way. His pride in doing the best job possible is obvious. Super personable and super competent in HVAC systems.”

- Jeanne B.

Gas Furnace Maintenance in Meridian, ID 83646

“Mike L. did a great job for us this past week. We have been loyal Western Heating customers for years and with two homes. We appreciate the good service.”

- Becci C.

Gas Furnace Maintenance in Boise, ID 83713

“Connor was great! This is my first year in the house, and he was able to answer all of my questions about my system. Thanks Connor!”

- Olivia R.

Gas Furnace Maintenance in Caldwell, ID 83660

“Service was on time. Service man has been to our home in the past and was a pleasure to have in our home. Well trained and personable. Service man is an asset to company”

- Robert J.

Furnace Duct Maintenance in Boise, ID 83712

“Ryan was courteous, professional, and worked very hard to get the job done. He was conscientious about the house, as well. Excellent work!”

- Teresa T.

Gas Furnace Installation in Boise, ID 83709

“Jason was the project manager. He was very knowledgeable, giving us several options for our replacement system and water heater.
The install crew was Brady and Chandler. They were both professional, courteous and respectful. The system and W.H. look fantastic and run great. Thanks guys.”

- Scott C.

Heat Pump Maintenance in Caldwell, ID 83607

“Tracy was very familiar with our equipment and made adjustments to our system to maximize comfort and efficiency.
Tracy was friendly and thorough. (Our dogs even liked him.)
We'd love to have him back again.”

- TODD M.

Gas Furnace Maintenance in Boise, ID 83702

“Dylan was fantastic. Very positive attitude. Seemed both competent and efficient in servicing my two units. Took time to explain what he found and did. Thanks, Dylan.”

- Larry L.

Gas Furnace Maintenance in Boise, ID 83713

“Jason Hoopes takes care of my units. He is one of the best! Very knowledgeable and thorough. Western installed new AC units for me in 2016 and I've used them ever since. Highly recommend this company. Very friendly, very professional.”

- Debbie D.

Gas Furnace Maintenance in Boise, ID 83706

“Bob is terrific! He does good work, explains what he is doing. Thanks, Bob!!”

- Susan N.

Gas Furnace Maintenance in Boise, ID 83716

“Professional and friendly services. Thank you, Bob.”

- Madeleine r.

Gas Furnace Maintenance in Caldwell, ID 83617

“Awesome work called 15 min ahead of time to make sure i was ready gave me time to lock up dogs and was very kind and very good and explained what all he was doing at the same time would highly recommend these guys never a bad experience with them life long customer here for sure.”

- Adolfo D.

Gas Furnace Maintenance in Eagle, ID 83616

“Very professional, eligible great attitude 25° weather thanks I have been a blue ribbon customer over 20 years”

- Jim H.

Gas Furnace Maintenance in Boise, ID 83703

“Showed up early, got job done. Was very thorough.”

- Paul T.

Gas Furnace Maintenance in Boise, ID 83706

“Bob Reagan was great! Very knowledgeable and personable! I appreciate his professionalism!”

- Mary N.

Gas Furnace Maintenance in Boise, ID 83703

“Dylan was efficient and professional and he performed very well in the manner that I have always expected from Western Heating personnel over the past 45 years.”

- Rick p.

Gas Furnace Repair in Boise, ID 83716

“Explained everything he was doing and was very methodical in diagnosing what the problem was. Suggested things to do from now on to prevent further problems. He was very nice.”

- Ronald R.

Gas Furnace Maintenance in Boise, ID 83706

“Nice guy, send Bob here anytime. John Thiel”

- John T.

Gas Furnace Maintenance in Boise, ID 83706

“Doug was here to over see a new tech today. I like Doug because of his experience and friendliness. Good to see he is supervising the new guys coming in! Alway a good job done here! 👍🏼🤗”

- LuAnn C.

Ductless Mini-Split Installation in Nampa, ID 83687

“From meeting with Paul for an estimate, to the install with Jarod, I appreciated the level of professionalism. Jarod and the other tech working with him (I'm sorry I don't remember his name) were friendly, efficient and had the install done in just a few hours. Once the unit was installed, Jarod took the time to show me what they had done and took the time to explain how the unit worked and also how to use the remote. Very good experience, highly recommend.”

- Valerie E.

Gas Furnace Maintenance in Boise, ID 83709

“Timely, pleasant and communicative.”

- Nancy R.

Gas Furnace Maintenance in Boise, ID 83709

“My furnace broke down and Western was able to prioritize getting a service guy out within the same day! Much appreciated. Russ came out and diagnosed the problem with the furnace quickly and got it back up and running. Russ was professional but friendly, authentic, and transparent. I appreciated his frankness and humor. Thanks again!”

- Jeffery B.

Gas Furnace Installation in Eagle, ID 83616

“James assisted in the installation of furnace, AC, and water heater. He was very competent and knowledgeable, answering my questions and explaining aspects of the system. He was respectful and pleasant, a real pleasure to work with.”

- Kim W.

Equipment Installation in Meridian, ID 83642

“Very pleased with the professional service ensuring all my questions were answered, listened to my needs for my home set up. Explained tthe technical items as a normal human. Attentive to follow up questions post install.”

- Melissa F.

Furnace Maintenance in Boise, ID 83709

“Ryan was professional and knowledgeable. He did a great job and answered our questions. Thanks, Ryan!”

- Suzanne S.

Gas Furnace Replacement in Meridian, ID 83642

“Amazing! Respectful and Communicated throughout the process. I not only had my furnace replaced but A/C, and water heater. Each step of the way complete professionals.”

- Melissa F.

Gas Furnace Maintenance in Eagle, ID 83616-6369

“Jason was on time, very efficient and personable. I would like to have him do our servicing every time.”

- JIM D.

Gas Furnace Maintenance in Boise, ID 83702

“Nice friendly helpful.”

- Andrew O.

Gas Furnace Maintenance in Caldwell, ID 83607

“Professional. Explained process(es). Thorough. Polite.”

- Kelli H.

Gas Furnace Maintenance in Meridian, ID 83642

“Russ arrived exactly when scheduled. He began the Fall service on my Blue Ribbon service promptly. He reviewed what he had done in the service and advised how the furnace condition is. He was thorough, informative, polite and was very clear in the discussion. He is the ultimate professional and I look forward to his semi-annual check-ups. I highly recommend Russ as a qualified technician.”

- Reed H.

Gas Furnace Maintenance in Boise, ID 83704

“I had a noon to 4 pm window today for Donald to come out and service our gas furnace for the winter. He called around 1:30 and arrived around 1:40 and was finished by 2:05. He cleaned and inspected all the components and discovered that there was a minor water leak. But he quickly found the reason. One of the clasps needed to be tightened and then everything was operating excellently. He saved us a lot of hassles, seeing as we will have a home inspection in a few days. We sold our house and doing our usual fall service with Western Heating and Air more than paid for itself!”

- Helen M.

Water Heater Repair in Emmett, ID 83670

“Michael was very helpful and knowledgeable about tankless water heaters. He identified what needed to be done on each unit and provided us a detailed estimate. He patiently answered all of our questions in a manner that we could understand. We also discussed how to ensure our units have a long service life by having annual flushes.”

- Barbara S.

Gas Furnace Maintenance in Boise, ID 83716

“Bob R is excellent at his job – very professional and efficient. He arrived on time after a call to let us know he was on the way. He advised of possible upcoming issues and provided a statue report on the 8-year-old system. He is a gem!”

- Kay N.

Gas Furnace Maintenance in Meridian, ID 83646

“Russ was a head of schedule which was nice so it freed up our afternoon. He was also very pleasant.
Thank you Russ for your professionalism and punctuality.
Cynthia”

- Cynthia D.

Gas Furnace Repair in Eagle, ID 83616

“Professional diagnostic. Found nothing wrong. So for that, honest!”

- Kamala R.

Gas Furnace Maintenance in Boise, ID 83704

“Connor always does exceptional work – very conscientious about the quality and thoroughness of what he does. He always goes the extra mile for great service!!”

- Susan M.

Gas Furnace Maintenance in Star, ID 83669

“Michael is very cordial, thorough, and professional. He completed the maintenance quickly with reasonable explanations to my questions.”

- Loren L.

Gas Furnace Maintenance in Boise, ID 83709

“Dylan was a total professional. Explained to me how the system worked and what I could do to improve performance. He was easy to talk to and didn't seem to mind that my cat was supervising his work (ha ha). I would highly recommend him to anyone looking to have their heating and air units serviced.”

- Christine S.

Gas Furnace Maintenance in Meridian, ID 83642

“Such a very pleasant employee; asset to your company. He really cares about his work.”

- Ritakay Y.

Heat Pump Maintenance in Boise, ID 83709

“We bought our Carrier Heat Pump in 2012 from Western Heating & Air Conditioning and have had Blue Ribbon Maintenance every year since. Doug Harmon provided great service, explaining what he did and gave me some great suggestions for maintaining our system.”

- Timothy H.

Gas Furnace Repair in Boise, ID 83705

“Nice guy who fixed the problem and explained everything perfectly!”

- Josh L.

Gas Furnace Maintenance in Meridian, ID 83646

“Outstanding!! Infact Ryan pointed out a filter/part that needed to be cleaned that to my knowledge had never been cleaned.”

- James A.

Gas Furnace Maintenance in Boise, ID 83706

“As art of our ongoing service plan, Bob has been the technician multiple times. Bob is very customer oriented
and listens carefully to our thoughts and concerns. Bob will give the extra effort to satisfactorily complete the
service.”

- Dennis H.

Gas Furnace Maintenance in Boise, ID 83702

“Excellent in every way!”

- Helmi S.

Air Duct Maintenance in Nampa, ID 83651

“Ryan was very pleasant. He explained everything he was planning to do and why, along with helpful tips I do on my own to keep the ducts cleaner.”

- Janet S.

Air Duct Maintenance in Boise, ID 83713

“Russj did a thorough, totally professional job when he checked the duct work in both the crawl space and attic. He was careful to listen to the inspection issues at hand, and he then addressed them. I can't recommend him and Western highly enough.”

- Ed T.

Gas Furnace Maintenance in Star, ID 83669

“Dustin was very thorough and explained everything he was doing and why. Great customer service and obviously outstanding technical skills. I will request him for all future maintenance.”

- Michael B.

Gas Furnace Maintenance in Meridian, ID 83646

“Simply, I have nothing but good things to say about Russ when he came to service our gas furnace and the water heater.”

- Trevor C.

Gas Furnace Maintenance in Kuna, ID 83634

“As always, we received excellent service from a friendly, professional service rep.”

- Kathryn T.

Gas Furnace Maintenance in Boise, ID 83703

“The maintenance service was provided timely and efficiently.”

- Imajean H.

Gas Furnace Maintenance in Boise, ID 83709

“Rolando was very responsible and did an excellent job. He performed his work in a timely manner and was very knowledgeable and informative.”

- David Q.

Gas Furnace Maintenance in Boise, ID 83706

“Doug and his apprentice Ken were terrific.
Maintenance check performed promptly and professionally. Ken is a great addition to Western!
Thank you again.”

- Gary B.

Gas Furnace Maintenance in Boise, ID 83706

“Doug and his apprentice Ken were terrific.
Maintenance check performed promptly and professionally. Ken is a great addition to Western!
Thank you again.”

- Gary B.

Gas Furnace Installation in Meridian, ID 83646

“Great install, great experience. Attention to detail and explained everything we needed to know about all the new units we had installed.”

- daniel B.

Gas Furnace Maintenance in Boise, ID 83709

“Great job”

- Bryce R.

Gas Furnace Maintenance in Boise, ID 83709

“Russ is the best! He is friendly, professional, thorough, efficient and always punctual. Russ explains what he has done and how my furnace is functioning. There is never any hidden surprises on repairs that are performed. Russ always discusses costs before he proceeds. Thank you Western Heating & Air Conditioning!”

- Ellen H.

Dryer Vent Rerouted Installation in Boise, ID 83714

“I will always use Western”

- Leslie N.

Air Duct Maintenance in Eagle, ID 83616

“I really did not know exactly what to expect when having my air ducts cleaned, as a couple of friends had shared their horror stories with me. One of those friends said next time she would go with Western, Jim's, or Capital City. I called all three, and it was Chris from Western who was the most reassuring and helpful. He explained Western's process to me, and said that he would schedule me with Scott since I had just had extensive foundation work done which involved a lot of concrete dust when my patio had to be taken out. Chris also made arrangements to move me up a week on the schedule, as it had recently turned cold and I did not want to use my HVAC system until the ducts could be cleaned.
As it turned out, I had nothing to fear– Scott was the best!! Scott's expertise truly shined! He was so careful and precise throughout the entire process. Scott was the perfect technician, explaining every step of the process to me in a manner that was easily understood. I am very particular about my home, and I truly appreciate the care that Scott took as he went throughout my house. When I mentioned something to that effect, Scott stated that he treats a customer's home as if it was his own. That is commendable!
The whole process was minimally invasive, and now I have peace of mind knowing that my air ducts are clean. I definitely will highly recommend Scott and Western Heating and Air Conditioning to my friends and neighbors. Thank you for a job well done!
~~ Arlene Eidemiller”

- Arlene E.

Gas Furnace Maintenance in Star, ID 83669

“Michael did an excellent job with maintenance on the furnace and humidifier and also diagnosed a serious problem with our furnace and fixed it. Most likely would have caused us an emergency service later. He had time to answer our questions completely. We have owned homes for nearly 60 years and this is the best service call we have ever had. Western Heating and Air has been most reliable and trustworthy through the years.”

- Milt K.

Gas Furnace Installation in Boise, ID 83709

“David and Josh installed a new furnace/ac unit. They arrived on time, were professional and completed the job as stated on the estimate. Excellent service, thank you.”

- Sally G.

Gas Furnace Repair in Boise, ID 83705

“It was a good experience polite, on time, very professional!”

- Marlene S.

Gas Furnace Maintenance in Boise, ID 83704

“Standard winter service. Prompt, timely, and courteous.”

- jan s.

Gas Furnace Repair in Meridian, ID 83646

“My service technician was Michael Lotts and he is fantastic. Michael is courteous and explained everything very well. He worked quickly and when he was finished everything was clean and beautiful. I am very happy with Western Heating and Michael Lotts.

(There is a gray window covering a third of this web page so I cannot see if there are more names to choose from. I'll pick Mike W as that is the closest, but Michael Lotts was my service technician.)”

- MARIANNE F.

Heat Pump Maintenance in Boise, ID 83709

“Ryan was very helpful . I had several questions and he took the time to speak with me. He was very kind. I am very happy with Western and heating & air conditioning.”

- Lonna K.

Furnace and Water Heater Maintenance in Boise, ID 83703

“Did a great job with his maintenance. He also found a small leak in the water heater and managed to fix it up for me. I was very satisfied.”

- Leslie R.

Air Conditioner Installation in Boise, ID 83709

“Very pleased with the work performed. I would choose Western again. Can't go wrong.”

- Truell H.

Gas Furnace Maintenance in Boise, ID 83702

“We asked for Russ again because he did a phenomenal job troubleshooting and fixing our air conditioner this past summer. This time it was for checking out our 5 year old high efficiency gas furnace prior to winter. It had been working fine, but staying on top of maintenance is cheaper than waiting till something breaks at the worst possible time. Russ performed a thorough check of the gas furnace heating system and found 3 issues that he resolved quickly (a loose connection of a red power wire to the transformer, a door safety switch that had been wired incorrectly, and gas pressure that had been adjusted just a little bit high for the elevation). It's great piece of mind to know that the gas furnace is ready for winter. Thank you Russ, see you next spring for the air conditioner checkup before the blazing heat of summer!”

- Scott L.

Gas Furnace Repair in Eagle, ID 83616

“Dustin F. did an excellent and thorough job of checking for the issue and resolving the problem. Western has always taken great care of us and offer a prompt and very personable service.”

- Isabelle W.

Air Conditioner Installation in Nampa, ID 83651

“Both service men, Josh and David did a great job, installing Air Conditioning Unit and Heating Unit.”

- Joyce K.

Gas Furnace Maintenance in Garden City, ID 83714

“Connor did a great job. He was communicative, thorough, informative, and honest. I appreciate that he didn't try to sell us on anything. When our smoke alarms kept chirping after we changed the batteries, he studied the issue and stuck around until we figured it out.”

- William M.

Air Conditioner Maintenance in Boise, ID 83716

“Bob was great! Very knowledgeable and informative.”

- Lance S.

Radiant Floor Heating System Repair in Meridian, ID 83642

“Admittedly, I was a bit lost with the functionality of the heating system in my newly purchased home. The system had some unique aspects that could have been issues… or potentially user-error. Lloyd came out today and reviewed the entire system with me, taking time to answer my countless questions. He was incredibly knowledgeable and while he did find one minor repair needed, he never blinked at all of the remaining user-error items. Lloyd could not have provided better service. Thank you Lloyd!!”

- Liz B.

Mini-Split & Electric Furnace Maintenance in Boise, ID 83615

“Nick serviced two systems (mini-split & electric furnace) at our home near Donnelly. Another job held him up, but he communicated to let us know that he was running late. He was thorough, courteous, and explained any questions that we had. When we called to schedule a maintenance appointment, Western Heating was able to get us next day service since they have a technician in the area now! We are very pleased with the service provided by Nick and would highly recommend Western Heating.”

- Shelly C.

Gas Furnace Maintenance in Boise, ID 83716

“Dylan was very nice and probably did a fine maintenance work. Everything works fine.”

- Jim H.

Gas Furnace Maintenance in Boise, ID 83706

“Dylan was on time and very polite and professional.”

- Dawn S.

Gas Furnace Maintenance in Boise, ID 83709

“Great!”

- Mickey A.

6-Month Check Up Maintenance in Boise, ID 83709

“I didn't see Rolando as an option above, but he did a great job for us, as always!”

- Kris K.

Gas Furnace Maintenance in Meridian, ID 83646

“I thought he was very thorough and careful. Very polite and professional.”

- Sandra L.

Gas Furnace Maintenance in Boise, ID 83716

“Bob is always great. Friendly and informative. We had critical A/C issue 6 months ago. We bought the Blue Ribbon maintenance program. Bob, came out and fixed our A/C unit, then followed up the last 6 months with both A/C maintenance and furnace maintenance. IF we would've been signed up for Blue Ribbon a long time ago, I have no doubt Bob would've prevented our A/C issue this summer.”

- Travis B.

Gas Furnace Maintenance in Nampa, ID 83651

“Jason was so polite and personable. He was a delight to have in my home. Great work!”

- Janet S.

Indoor Air Quality Maintenance in Boise, ID 83714

“Ryan was on time, professional and courteous. He did his job well and worked with my family to make things relatively easy for us! Thanks to Western and Ryan!”

- Michael V.

AC, Water Heater, Furnace, Thermostat Installation in Star, ID 83669

“The install team was prompt this morning with a call to alert me they were on the way. Team was efficient in installing Water heater, furnace and AC. Were very careful to wear booties in the house and cleaned up professionally before they left. They were very patient in explaining the system and making sure I understood how to use the new thermostat. I'm a long-time Western customer and these guys lived up to the company standards and then some. Thank you”

- Janet W.

Air Conditioner Installation in Boise, ID 83709-3765

“Good Work”

- Rick w.

Gas Furnace Repair in Eagle, ID 83616

“Michael was great. No other way to describe the service”

- Bob S.

Gas Furnace Maintenance in Boise, ID 83709

“Rolando was very professional. He knew all the things to look for and found a hole in the ductwork that has probably been there for a number of years. When the installation was completed last year those techs did not find the hole and it was only inches from where they were working. He left information on the furnace about the system parameters so future techs could compare to see if the furnace is working as well in the future. He was also very upbeat and a joy to be around. Send him back for future services.”

- Alvin S.

Oil Furnace Maintenance in Boise, ID 83704

“Tracy performed our annual Blue Ribbon heating maintenance. He was very knowledgeable regarding oil furnaces and that was of utmost importance to me. He was punctual, efficient and friendly.”

- Michael H.

Gas Furnace Repair in Nampa, ID 83687

“Excellent Service. Prompt, friendly, and was an easy fix!”

- Marissa M.

Gas Furnace Repair in Meridian, ID 83646

“Dylan was awesome he explained what he was doing as well as the repair and my options would recommend him to anyone”

- Steve B.

Furnace and AC Maintenance in Meridian, ID 83646

“Very knowledgeable. Explained everything extremely well. Awesome personality. Explained future items needed to be accomplished and provided quotes and pictures. 6 stars!”

- Wes L.

Gas Furnace Maintenance in Star, ID 83644

“Jason did a great job. He was professional and competent. I felt very comfortable in his abilities regarding the winter maintenance service to our HVAC system. I would definitely request him for future maintenance services.”

- Curt C.

Gas Furnace Maintenance in Boise, ID 83702

“Tech was prompt, courteous, informative and cheerful.”

- Rachel W.
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